holiday snowflake
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*We'll gladly exchange it or give you a refund for the full amount of the merchandise (not including original shipping) whichever you prefer. No re-stocking fees, no strings attached. Just make sure it's in like-new condition, pack it all (remote, manual, etc.) securely in the original packaging, and call us for a return authorization number. All refunds will be issued to the same payment type as the original form of payment(s) as determined by Crutchfield.

Contact Customer Service

Phone us at 1-800-297-9469 or email

Here's what the experts say about our customer support

For the 14th year in a row, Crutchfield Corporation has been named to's "Circle of Excellence" for performance and customer service, making Crutchfield the only consumer electronics retailer to have won every year since the award's inception.