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Shipping and Returns
Crutchfield Canada products ship from Ontario
  Most Crutchfield Canada products are shipped from a distribution centre in Mississauga, in metropolitan Toronto.  Some products ship directly from the product distributor, also located in Canada.  Each is purchased from the manufacturer with the stipulation that they will be sold only in Canada. That means that all Canadian duties have been paid and Canadian buyers are protected by full manufacturers' warranties. All prices are in Canadian dollars.
How much does shipping cost?
 

The shipping cost is determined by the weight of the product, the destination and the service level. The total shipping cost will be calculated during checkout. Currently, we are offering FREE Standard Shipping.

Any upgraded shipping you request will not be free.

How long will it take to receive my order?
 

Most orders ship from Ontario. Your order will ship as soon as processing is completed. Delivery takes between 1 and 7 business days depending on your location, with additional time required for remote addresses and holidays. Faster shipping options may be available at checkout. Shipping time starts when the order is finished processing. You can call us for details at 1-888 292-2591. For best results, please provide us with a physical address for delivery since postal boxes may lead to delays in processing and shipping.

Please note: Orders must be finished processing by 10AM ET for expedited shipping and 5 PM ET for standard free shipping (Monday through Friday) to ship out that day. Orders received after this time will be processed the next business day.

Do you ship to my country?
  For information about shipping products to U.S. addresses, visit this page from our U.S. site. If you are contacting us outside of the U.S. or Canada, learn more here.
What is your return policy?
  Crutchfield offers a 30-day money-back guarantee. Some restrictions apply. Please call us at 1-800-297-9469 for details. Learn more about our return policy.
How do I return a product?
  To receive a Return Authorization number and instructions, please call us at 1-800-297-9469 or email support@crutchfield.ca . We're available 7 days a week.