holiday snowflake
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Ordering Info
How do I place an order?

There are several ways to order from Crutchfield. You can:

  • Order online with our secure checkout form using your credit card.
  • Call toll-free 1-800-297-9469 to order with a credit card.
  • Fax your order form and credit card info to us at 1-800-388-9756.

We accept payment by:

  • Credit card: American Express, Visa, MasterCard
  • Debit cards with the MasterCard or Visa logo

      Crutchfield does not accept C.O.D. orders.

When will my order ship?

Most orders placed on our web site by 3:00 PM Eastern Time on weekdays will ship the same day. Orders placed after 3:00 on Friday, or on Saturday or Sunday, will ship the following Monday. With 95% of the items we sell on hand, we're ready to ship most gear when you order.

You can track the status of your order by clicking the My Account link.
How do I change or cancel my order?
  If you need to change or cancel your order, please call Customer Service at 1-800-297-9469. We're available
7 days a week. If your order hasn't already been shipped, we can help you modify or cancel it.
When will my backordered item arrive?
  For the latest information about item availability, please call our Customer Service department for assistance at 1-800-297-9469. We're available 7 days a week.