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We’ll email you a transcript of this conversation for your records.
All of our representatives are
currently chatting with other customers.
For simple questions about your order,
try our virtual agent:
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In any DIY project, it’s normal to hit a snag. That’s why we offer free tech support with every purchase. We can help you with complex wiring questions or something as simple as how to adjust the volume.
You'll find this in your confirmation emails.
Have your tools and/or installation gear handy, so we can get right to work.
Our experts are ready for your call, 7 days a week.
Check your email! We send you vehicle-specific instructions by email when your order ships.
Our Vehicle Research team spends their days taking apart cars, so we can figure out what fits your ride. The team also creates our exclusive Crutchfield MasterSheet™ and Crutchfield ResearchNotes™ instructions— included free with car stereo and speaker purchases.
Wayne — our Senior Vehicle Researcher — tests a truck's wiring. We have an owner's manual available for most products on our site. Just head over to the product’s web presentation, then look for a blue link under "What’s in the box?"
Our technicians can usually get the job done over the phone, but every once in awhile they need a visual. We have a new tool called SeeSupport™ that can help.
With the SeeSupport™ mobile app:
You can share live video from your phone’s camera over Wi-Fi®
Our screens show us what you see
We can grab a still image and sketch over it to point out a connection problem
Your tech can send you a link to download the SeeSupport™ app if needed.
We collect taxes in Canada based on each province's tax requirements.
Applies to certain video display products such as TV’s and monitors delivered to California addresses. The fee is mandated by the State of California and is used to offset the cost of properly recycling these items.
