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Free tech support
for the life of your gear

Need help? We’re right here in Virginia, 7 days a week

In any DIY project, it’s normal to hit a snag. That’s why we offer free tech support with every purchase. We can help you with complex wiring questions or something as simple as how to adjust the volume.

Call our Tech Support Team

  1. Locate your order number                    

    You'll find this in your confirmation emails.

  2. Gather your stuff                    

    Have your tools and/or installation gear handy, so we can get right to work.

  3. Call 1.800.297.9469

    Our experts are ready for your call, 7 days a week.

Looking for your vehicle installation instructions?

Check your email! We send you vehicle-specific instructions by email when your order ships.

Our Vehicle Research team spends their days taking apart cars, so we can figure out what fits your ride. The team also creates our exclusive Crutchfield MasterSheet™ and Crutchfield ResearchNotes™ instructions— included free with car stereo and speaker purchases.

Wayne—our Senior Vehicle Researcher—tests a truck's wiring.

Find a product manual

We have an owner's manual available for most products on our site. Just head over to the product’s web presentation, then look for a blue link under "What’s in the box?"

Show us how we can help

Our technicians can usually get the job done over the phone, but every once in awhile they need a visual. We have a new tool called SeeSupport™ that can help.

With the SeeSupport™ mobile app:

  • You can share live video from your phone’s camera over Wi-Fi®

  • Our screens show us what you see

  • We can grab a still image and sketch over it to point out a connection problem

Your tech can send you a link to download the SeeSupport™ app if needed.

The old adage ‘a picture is worth a thousand words’ is definitely true in Tech Support.

Robert, Team Lead

Need a real, live person? We're here to help — 7 days a week from our team in North America

Monday-Thursday: 9:00 am - 10:00 pm est
Friday: 9:00 am - 8:00 pm est
Saturday-Sunday: 10:00 am - 7:00 pm est