Advisor since 2011
Located in Norton, VA
A geek of many capes: Retro and Modern Video Games, Comic Books, and Music.
Tech I'm excited about:
Anything new in the world of video games.
Heavy Metal, Rock, Folk, Indie. That's right. I'm that guy that doesn't listen to mainstream radio.
Sweet Tooth by Jeff Lemire; Fables by Bill Willingham; Guardians of the Galaxy by Dan Abnett and Andy Lanning; New Avengers and Avengers by Jonathan Hickman
Tennesse Volunteers, Dallas Cowboys, Cincinnati Reds, and Cleveland Cavaliers
Share how Aaron helped you:
What customers say about Aaron
Chipper and calm guy with a good attitude and good answering of questions. Good recommendations.
Chas, February 17
Aaron was patient as I asked question after question. Some I knew the answer to but I needed reassurance. He fired links to all products to insure a flawless installation. An upbeat and nonjudgmental personality will make me keep my purchase response e-mail with his direct phone number handy. I hope all Crutchfield techs are this helpful so everyone has a satisfying outcome to their research/purchase.
Michael G Jorgensen, October 25
Aaron was a great guy to work with. He suggested a different in-dash stereo than the one I had chosen. I was concerned about budget and Aaron said this was just $11 more than what I had expected to pay, had a better warranty and was a better system overall. Aaron also sent me some connectors which made the connections super easy to make. I was very happy with Aaron's recommendations and my daughter was pleased with her new Kenwood!
Stu, October 6
He was very good at helping me feel more confident in the product I was purchasing, as well as helping pick out the front and rear speakers that would perform well with the radio I was interested in. Aaron was outsanding and professional.
Ryan, May 11
Aaron is a perfect example of great Customer Service, he is one step in front of you making sure you get everything before placing an order! TWO THUMBS UP FOR THIS GUY RIGHT HERE!!
Karla, April 2
Thanks for your help Aaron. In an age where we can buy so much online, and have so many options as to where to buy online, it's really Crutchfield's expertise and customer service that will keep me coming back to them. I've used them for decades now, and their customer service and support have always been top-notch. If you're reading this, don't go anywhere else! You've found the right place!
Ken O., March 11
I was unable to complete my online order. When I called I spoke with Aaron. He was polite and very helpful. I am a musician in a metal band, so not having music in my car makes for a very unhappy drummer. lol! Thank you Aaron for all your help.
Benjamin, January 20
Aaron helped me via chat to find the correct GPS head unit to work in my wife's 2013 Jeep Wrangler so that she can use the steering wheel controls, an external mic and still have the backup camera from the previous install. He is professional, fast and a pleasure to work with.
David , January 6
I was having a hard time finding the equipment to install an older receiver in an older car. Aaron was able to help me very quickly and even sent me a link of a checkout cart with all needed parts! I continue to shop with Crutchfield because of people like Aaron. Thanks again!
Josh, January 1
Aaron was a big help, and when you can buy a radio anywhere (and maybe for less), it was the customer service that brought me back to Crutchfield. Only suggestion is that he find a better team to root for than the Cowboys!
Bob, December 26
Aaron answered all of my questions very graciously. I was very happy with his service despite his being a Tennessee fan.
Charles, November 28
Talk about customer service. This is what most companies forget about. Crutchfield has perfected what it means to call an 800 number, talk with someone here in the US and understand what the market needs. CUSTOMER SERVICE is key for any organization and Aaron does this perfectly! Thank you for all of your help. Will be calling to order more from "My Crutchfield rep!"
Jaylon P, October 18
Aaron is very professional, knowledgeable and pleasant to deal with. A definite asset to your company!
Patrick , August 15
Aaron was patient and extremely knowledgeable with the products. He was also generally interested in helping me select the perfect product for my needs. He was not trying to up sell me on something I did not need to just get me to purchase a more expensive device, but instead understood what i was trying to do and what I needed. I will shop here again just because of Aaron!
Danny, July 20
Aaron was extremely knowledgeable. He knew exactly what I needed and was very quick in his responses. Thanks for you help Aaron!
LeeAnn, June 29
Aaron was super knowledgeable, professional, and VERY friendly. He knew exactly what needed to be done and it took SO little time. "Give him a raise!"
Jeff, May 23
Aaron gave me the best customer service I can recall. He was very patient helping me select a new head unit and speakers for my 2004 350z convertible. Answered all of my questions and I really feel went above and beyond 5 stars!
Zach, May 16
Thanks Aaron for helping me choose a projector!
Mary, April 23
Was looking for complimentary, rear 6x9 speakers for my 2015 Ram Quad Cab to partner with my Focal 6.5 components in front to give the system a bit more low end without the addition of a sub. Since my Focal's are running off a modest outboard amp and my rears off of an after market Kenwood head unit, the disparity in power and need for tonal compatibility with the Focal's was my main concerns, not to mention ease of install. Aaron could not have been more spot-on with his suggestion of the Infinity REF-9623ix speakers. The Infinity speakers partnered much better than I expected and were not only tonally compatible, their sensitivity worked with the modest power of my head unit to balance out ideally given that I'm not yet running a sub. I simply couldn't be happier with Aaron's suggestion and will post a review after I've lived with them for awhile.
Monty, April 22
Very quick and 100% accurate help - Awesome.
Joseph, April 12
Aaron was very helpful in helping with my order. For some reason when I went to check out the wrong gear kept showing up. He fixed everything and now my order is on the way.
Kevin, April 4
Aaron did an excellent job. He was concise but friendly with fast response times in our chat and it was evident he knows his craft well.
Ian B., February 10
Aaron answered my technical questions regarding pre-amplifiers and integrated amplifiers very "concisely".. just as I like it. As well he recommended a couple brands that best suited my musical tastes based on what I told him I was looking to do (I can attest these were pretty accurate based on other audio gurus who I know who later also agreed). Thanks Aaron!
Ian , February 9
Aaron was the best at helping me select a radio for my Oldsmobile Cutlass. Very friendly and knowledgeable.
Jerry, February 1
Aaron was great help on my question at hand but we could not watch sports together. We are closer on music though!
Russell, January 26
Aaron was very helpful. Though we got our connection dropped, he was still able to supply me with my info!!! Good job Aaron thanks for your help.
Steven , January 5
Very quick , friendly and knowledgeable. Would seek out his help.
Tim, November 17
This guy was phenomenal!!!!! Helped me with everything I wanted to know and more!!! Im very happy to be helped by Aaron and I plan on asking for his help next time! Keep it up Aaron!
Brett, November 9
A wizard at his job,very helpful
jeff, October 29
Aaron was very nice and responded very quickly. He was very knowledgeable and comprehensive. It was great talking to someone who could help me find everything I needed. And that knew what he was talking about. Five stars great service!
Timothy, September 18
Aaron helped with all of my bizarre questions of amplifier/subwoofer compatibility and helped me make my purchase. Also, he was extremely friendly.
Nash, September 1
Aaron was was very helpful and answered all my questions, and there were several. Although I pretty much had my mind made up when I called, I just needed some feedback and answers to questions that I didn't see answered on the web site with comparisons with other models, build quality and install. He was great to talk to. Thanks Aaron.
Raymond B., August 29
Great chat. Helped me with my car stereo system. Very knowledgeable and friendly. I will ask for him directly when working with Crutchfield.
Josh L., June 24