“Such a nice and helpful gentleman... Absolutely set me at ease making my first purchase with crutchfield. He took the time to not only verify I had all the right stuff, but made suggestions with regard to subwoofers that would set up perfectly in my vehicle. Absolutely how customer service works should be done”

Thomas R., April 16

“Called in for expert advice (again!). This time around I got Chester and all I got was patience, knowledge and Zen. Waaaay nice!! ... Chester could not have been nicer or more patient with my circle of questions. He also had some good storytelling. I made my decision and now I feel warm of fuzzy like Chester's beard. Thank you again!!”

Willie J., April 6

“Today, 3/22/21, I called in with what was typed out ahead of time as being 3 questions, and which quickly ballooned to probably closer to 50-60 questions. Chester was patient, kind, and extremely knowledgeable when responding to each follow-up question, and even when pivoting to another unrelated topic; whether it was about speaker functionality, speaker placement, brand or model recommendations, previous experience/ownership of various components, and even some good general discussion regarding 4k/8k video processing. Much appreciation for your time and expertise, Chester! I hesitate to even mention which local Big-Box store gave conflicting and confusing information that prompted this call in the first place, but you got me back on an informed and educated path, exactly as I'd hoped would be possible by calling Crutchfield! Cheers!”

Anthony F., March 22

“I ordered a stereo, amp & speakers and realized I had no wire connectors! Chester set me up right away. Many thanks for his help!”

Johnny M., March 2

“Appreciate the knowledge and courtesy!”

Sam S., January 18

“I needed a touch screen cd/dvd gps and a backup camera for a 1984 El Camino. Too old nothing fit. He looked up everything and custom ordered a unit with the wiring kit and told me what I would need to modify to make it fit. ordered factory replacement speakers also. He needs a raise! ”

James, November 5

“Chip is the man! Friendly, helpful, and a killer smile to boot! This guy made my life so much easier, give this man a bonus!! Outstanding customer service.”

Dan, October 31

“I don't know what Chip makes, but it isn't enough. This guy is good!”

Joshua, October 20

“Thank you Chip, your help was very important! Also excellent and professional help! ”

Gustavo, September 21

“Chip, was a great help, very knowledgeable and very helpful.. I wish all reps were like Chip !! ”

Jim Morgando, July 19

“I would like to thank Chip for his help and advice. I am enjoying my Klipsch R-112 subwoofer very much. He could have tried to push a bigger more expensive subwoofer but his honesty and calm demeanor was a nice change in this purchase. Any further electronics i need is definitely going to be through Crutchfield. The people and their knowledge and follow up is AWESOME. Thank you again Chip. Time to crank it up??.”

Lon grover, July 8

“Chip helped me a lot for pinpointing my next radio for my Mustang. He went above and beyond to show me the right radio that suited my wants and needs! Thanks a lot! Every customer service person should be like you!”

Wesley, July 4

“Thank you so much for assisting me and listening to everything I was going through to help better assist what would be best for me! Was needing to figure out what Amp I needed to go with the sub I already have and was wanting to know which was best and for my budget, he met under my budget and was very happy with his final pick. I am SO EXCITED and eager to receive my new products! Chip was awesome, he deserves a raise! he knows his stuff. THANKS AGAIN!!”

Pink, June 19

“Thanks for helping me pick out speakers for my Dad Chip! He called after getting them and said they're great! Yay! PS Go Bobcats : )”

Patti, June 15

“I was originally talking to Otis who was wonderful but Chip was able to take an existing order and revise it to meet my needs. Thank you very much for your help. ”

Jeremiah H, February 7

“Chip was well versed and right on target with the products he recommended. I purchased them. Willing and engaging while educating me. He is an asset to Crutchfield. Hope all your employees rise to his level.”

dennis, January 26

“I was looking for the right combination of components to upgrade the stock sound system in my 05 Wrangler Rubicon - head unit, dash and sound bar speakers, amp and an active sub. I told Chip what I was trying to accomplish and in no time at all, he put together an awesome package that fit both my needs and my budget. Chip is awesome!”

Phil, January 24

“Down to earth, helpful, resourceful. Great customer service!”

Josh, January 19

“Chip was very helpful! give that boy a raise!”

Alex, January 7

“Great guy, loved working with him to help with choosing a new stereo. Can't thank him enough for his help! Couldn't find anyone to help me with a stereo!”

Tyler, January 6

“I was looking for some front door speakers that would be able to hit hard! Chip advised me to try the Polk db series component speakers with the Polk db 651's in the rear and I'm too excited about the sound quality in my car. Very helpful and knowledgeable.”

Demitri, January 2

“I was looking for some front door speakers that would be able to hit hard! Chip advised me to try the Polk db series component speakers with the Polk db 651's in the rear and I'm too excited about the sound quality in my car. Very helpful and knowledgeable.”

Demitri, January 2

“Chip is the man!”

Michael, December 26

“Very helpful and knowledgeable, pleasure to doing business with him! He's an asset to your company! ”

Tim Reiber, December 1

“I wanted to thank Chip for his professionalism and knowledge this evening as I needed to swap out home theater receivers. With so many options, Chip was able to identify the proper receiver replacement for me. Thank you very much Chip!”

Michael, November 25

“Chip was a great rep for your company! I am one who researches things almost too much and found out there were many sites with misinformation. I remembered good ole Crutchfield and Chip was able to "talk" to me and assure me that the part I needed will work. I spent time and money trying to get a super deal on an item that didn't work. The item that will work is on its way and with Crutchfield's guarantee I have no worries! Thanks Chip and Crutchfield!!!”

Patrick , November 18

“Chip figured out really fast I just wanted direct answers, with a little humor. I felt at ease with my order after talking to him.”

Tom , November 1