Conrad

What customers say about Conrad

Just a word for Conrad he is VERY PRO! Thank you for your help Conrad!

emmanuel, April 26

Thank you Conrad for helping thru my phone order! I have since read about your love of all things "music". If I knew that prior to our conversation, we would still be talking, for hours.

THOMAS , March 15

Conrad understood my situation, advised me on proper remedy and was patient with me. Handled my return of product that I incorrectly ordered and got my new speaker wire shipped to me the same day even though it was late in the day. Also thanks to Jack in cust services. She was great. We will keep coming back.

John , March 14

Quick, polite, and extremely helpful! Great customer service!

Paul, March 13

Conrad was extremely professional, knowledgeable, very kind, responsive and very pleasant! He went above and beyond to help me with answering all my questions and completing the order. It was a very smooth transaction overall with no issues. Thank you again Conrad for all your help!

Sharif, February 6

Conrad was great and even better news is that he is a member of the drummers brotherhood

Greg, November 29

He was very kind and he knew exactly what I needed and talked me through how to use everything I bought! Best customer service I've ever had!!

Evan, August 15

Just spoke to Conrad today before the Memorial day weekend. He was very polite and helpful to me and will assist me in converting my existing plasma TV surround sound setup to a 21st century version .

Ken Slack, May 26

Knowledgeable, quickly answered all of my questions and was very friendly. Thank You, Conrad!

Marc , March 17

A straightforward and direct transaction. All questions answered quickly and clearly. Couldn't have been simpler or more professional.

Jerry , January 28

Thank you Conrad, for helping me select a product which would work with my whole house audio system.

Jim, September 29

Conrad helped me navigate the incredibly complex car stereo world to find my husband exactly what he was looking for. Honestly, I said "My husband has a jeep and wants a stereo with apple Carplay." Conrad asked me a series of questions that lead to the perfect answer. Super kind and very helpful.

Sonja, September 21

Conrad did an outstanding job. I will definitely work with him again on my next purchase.

Arthur , September 2

Just knew Crutchfield was the way to go and Conrad made that thought a smart decision.. he is a great asset to Crutchfield and I'm sure by reading other statements they know it. Thanks Conrad!

art, August 17

I searched for *literally hours to find if a product was compatible with my existing stereo. The companies own website couldn't answer my question, but my man Conrad found the answer in 2 minutes. Props to Conrad!

Craig, August 9

Nice conversation and purchase with Conrad good job!

Pat, July 20

Conrad was awesome! I went in asking a lot of questions about a lot of receivers with all different price tags and he actually talked me into a middle of the road on price one but included all the features I wanted and he remarked that the screen and Bluetooth clarity was better than the one priced $600 more I was considering. Awesome Service!!! Plus, he sounds remarkably like Johnny Cash on the phone!

Adam, July 16

Conrad was very helpful in helping me choose which LOC was right for my factory system. Plus, he is a drummer like me, so that's awesome!

Caden, June 23

Thanks Conrad, I have been hunting for that adapter plug for months. You really made my year. I will definitely recommend you and Crutchfield . I have many camping friends with the same problem, thanks again.

Robert, May 27

Conrad was great! I was about to cancel my order after having some difficulties with the website. I decided to call and was helped by Conrad. He was able to identify the problem quickly and even found a way to save me a few more dollars. Every penny helps!! My hat's off to him.

Greg , February 5

Conrad was helpful in explaining my options when purchasing a new cd player/changer and what kind of speakers I would need.

Patti, August 11

I called on a Sunday afternoon, and Conrad was very patient and knowledgeable. After a nice conversation with Conrad, he made me a loyal Crutchfield customer for life. thank you!!

Paul, May 24

Conrad gave me excellent advice re Garmin GPS, noting that the more expensive one I was considering didn't have many more useful features than a cheaper one given how I intended to use it. One doesn't get that kind of advice from corporate advisers

Don, April 26

Conrad is just the best to work with. He is very professional and polite and has the patience to work with those of us that are less knowledgeable about the audio equipment. Conrad will take the time needed to understand what you want out of your equipment. Then he will give you several options to choose from. The stereo unit I purchased installed great and sounds great. The unit is working just the way I needed it to work. Thanks for all your help and patience Conrad.

Steve, May 12

Last week I ordered two Alpine subwoofers. The night before I called Crutchfield and Conrad told me with my car, its alternators amperage and all, I couldn't steer wrong with them. The Alpines were exactly what he said they would be.

RyanC, March 30

My first contact with Crutchfield was Conrad who was friendly and a complete expert. He knew the answers to my questions about the product I was interested in and as a result I placed my order instantly. Conrad's demeanor and expertise assured I would return to Crutchfield again and again for my electronic purchases.

VictoriaC, February 5