Contact us
Close contact box
Connect ID #
245 791 44
Connect ID #
245 791 44
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.




More about Eric

Music lover, multi-instrumentalist, amateur audio engineer.

Advisor since 2017|Located in Charlottesville, VA
  • Pro Audio Advisor
Tech I'm excited about:

Apple Carplay, wireless multi-room audio, recording and studio gear

Instruments I play:

Guitar, Bass, Banjo, Dobro, Mandolin, Pedal Steel

Favorite music:

Punch Brothers, Snarky Puppy, Tedeschi Trucks Band, Vulfpeck

Favorite streaming service:

Tune In

What customers say about Eric

One of the absolute BEST support team members. He helped me a ton with my new radio installation and had an answer to each of my questions. I 100% recommend him for anyone who needs customer assistance. Always provided me with clear and simple steps to follow. Thanks!

Peyton H., March 7

Eric helped me decide on which receiver was the best choice for me and I had it the next day. Great service!

H. M., March 4

Eric couldn't have made it easier to complete my purchase and explain my options to me. Another fantastic interaction with the Crutchfield team! Thank you Eric, you are why I try to shop at Crutchfield as much as possible and encourage others to do so as well!

Malcolm F., December 10

The man has a beautiful, handsome name. All the Eriks out there with a K, can eat their hearts out. Thanks!

Eric, May 22

Eric was great! He helped me grab a pair of Klipsch RP500 M and the appropriate cables. I see now that he is a Snarky Puppy fan, that explains it!

Nate G., May 18

Eric was great! I am a music (and movie) lover but not as tech savvy as I would like to be. He walked me through all the pros and cons of the system I was looking at and in the end it was the one for me...but I would have been nervous ordering without his insight and input. He even explained if my current equipment would be compatible because I was not ready to upgrade all the equipment. Gave me good tips on future upgrade as well when I am ready. Kudos to Eric!

James H., April 26