“Good dude, super helpful. Thanks Ray!”

Ken S., June 15

“My relationship with Crutchfield began when I ordered an Anthem STR preamp at a scratch and dent discount after my AV receiver failed over the course of three weeks ... I immediately set up a return, and ordered a non scratch and dent replacement. Understandably, Crutchfield's product return policy requires their receipt of a defective product before a replacement is shipped out. I subsequently spoke with Sam; and he readily acknowledged that the issue was not my doing. So, he engineered a workaround that got the replacement preamp to me about five days before I would otherwise have received it. As had been my experience with Felicia when I placed my first order, Sam was friendly, approachable, and delighted to spend some time visiting with me about our shared interest in music and dogs with no pressure for me to minimize his time with me. Sam is an incomparable credit to Crutchfield; and his outstanding courtesy will make me a return customer for years to come. Whatever Crutchfield is paying him can't begin to offset the customer loyalty he engendered with me.”

Dave R., April 16

“Ray is as "Cool"as they get, very helpful! ”

Bob J., March 22

“Ray took the time out to help me , explain everything to me , gave me options and went above and beyond for me. Very polite and professional. Thank you Ray ! ”

Travis L., March 14

“Ray took the time to help me find the appropriate speakers/sub for my older amp. He explained what would be best in terms of RMS and made the experience fluid, easy to follow, and I am confident in his suggestions. Kudos to Ray!”

Caleb W., November 18