Contact us
Close contact box
Connect ID #
577 385 43
Connect ID #
577 385 43
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.



Music lover, concert and festival goer, water seeker, movie enthusiast

Tech I'm excited about:

Home theater and OLED 4K TVs to bring my concert and movie experience to life

Favorite music:

Just about anything as long as it is on and loud

Favorite getaway spot:

The ocean, the mountains, or anywhere with my dog Thor

Share how River helped you:

Your email won't be visible.
1500 characters left
By clicking "Submit" you agree your comments become the property of Crutchfield, that you are over 18 years of age, and that you are located within the United States or its territories. We reserve the right (but are not obligated to) review all submissions and edit or remove any comments in any manner which we deem necessary. Your comments should be posted within seven days.

What customers say about River

River helped me in every aspect of getting my small system started. She was a welcoming host as our conversation started; she reviewed the chosen components for compatibility and for meeting my needs; she suggested a better way to hook up the components. She was yet another reason to come back to Crutchfield.

Martin, September 22

River was AWESOME. She was super friendly and down to earth. Answered every question I had and got me exactly what I was looking for. I will be back for more products in the future and would highly recommend River to anyone.

Brent Mason, August 28

Great CONVO...I did realize right off just how down to EARTH this company and their colleagues are. River was very helpful and a welcoming pleasure. Her assistance was tantamount in my decision to align with Crutchfield. Thanks so very much.

Michael , June 8