“Tom was fabulous help. Answered all questions, and even helped set up secure payment for my new subwoofer! Excellent customer service and great "text" feature Crutchfield! ”

Shawn B., October 22

“Very knowledgeable and easy to work with.”

Steven Z., July 12

“Kind and polite and not a pushy salesman type ... helped me with my order and made me a repeat customer for sure !!”

Colomba D., June 4

“I worked with Tom last week. While the amp he recommended was a bit out of my price range he was fantastic. Very kind and very knowledgeable. I was able to finally place an order just a day or two ago and he sent an email thanking me. This is my first time ever dealing with Crutchfield and because of Tom they gained a lifetime customer. Thank you again Tom. ”

Casey K., May 8

“Certainly one of the most pleasant customer service reps I've dealt with in years. He did not rush me through anything and was very approachable. He helped guide me through every question promptly, directly, and without the usual "sell you more than you need" that you tend to find with most people in this line of work. He helped guide me through a few options I was toying with and even helped set up a cart. Anyone who has the pleasure of dealing with this rep will certainly be beyond impressed. If all reps in this company were as down to earth, honest, and straight shooting as Tom.. there would be no other companies in business. Agents like Tom will always drive business, make sales, and retain customer loyalty. Crutchfield is lucky to have such a rep and due to his due diligence, has earned a new customer. ”

Garry T., February 28

“Tom was great at helping me buy a turntable. He didn't rush me at all, but I did buy the turntable he suggested. I'm excited to try it out when it arrives.”

Jacquelynn U., January 5