Contact us
Close contact box
Connect ID #
672 374 43
Connect ID #
672 374 43
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Crutchfield: The Podcast

Discover what Crutchfield employees are buying and why

How to listen

Follow, subscribe, add, or favorite "Crutchfield: The Podcast" on your streaming service of choice to stay up to date with the latest episodes.

Apple Podcasts






Right here at

Why we started a podcast

Most employees join Crutchfield with some interest in audio and video gear, but something special happens after a short time with the company... With access to thousands of products designed to enhance music, TV, and more, that interest blossoms into total enthusiasm.

Our Advisors receive weeks of training with car and home electronics before helping customers. And popular brands like Sonos, Klipsch, Kicker, and more regularly visit Crutchfield to update us on essential information about their latest gear.

So, with all that knowledge and hands-on experience, what do Crutchfield employees choose to buy for themselves at home, in the car, and on the go?

Check out "Crutchfield: The Podcast" to find out. In each episode, hosts JR and Eric interview a Crutchfield employee about gear they loved so much... they bought it. If you're contemplating a big audio/video purchase but don't know where to start, check out what our experts have to say. 

Episode 1: Mac and his home stereo system

Mac, a Crutchfield Advisor who's a big fan of British audio engineering, invites JR to his home and explains the thinking behind his home audio system. Plus, they talk about Mac's experience watching the infamous dark episode of Game Of Thrones on a Sony TV.

Some of the gear discussed includes:

After the interview, JR and Eric answer a question from the customer comments on our Stereo receivers buying guide about powering indoor and outdoor speakers from the same stereo receiver.

Episode 2: Darren and his VW Golf Alltrack audio system

Darren, a Crutchfield employee and car audio integration guru, walks JR through the "head unit back" audio upgrade he installed in his '17 Volkswagen Golf Alltrack. Check out these articles to follow along with Darren's installation and his custom fiberglass work.

Some of the gear discussed includes:

After the interview, JR and Eric answer a question from the customer comments on our "What are line output converters?" article about where to tap into audio signal when keeping a factory radio in an audio upgrade.

Episode 3: Jess and her home theater system

Jess, a Crutchfield Advisor who's a serious classic rock fan, talks to JR about the resurgence of cassettes, her mega-sized home theater system, and listening to vinyl on her days off. JR also references our handy TV sizes and viewing distances article.

Some of the gear discussed includes:

After the interview, JR and Eric answer a question from the customer comments on our Intro to home theater speakers. They dig into finding an alternative to in-ceiling speakers for enjoying Dolby Atmos®.

Episode 4: Drummer, his turntable setup, and transitioning to digital

Drummer, a Crutchfield Advisor and serious vinyl collector, talks about his analog roots and how his listening routine has changed since investing in digital media. JR also references our helpful video on setting up a turntable.

Some of the gear discussed includes:

After the interview, JR and Eric respond to a customer comment on our turntable buying guide about reviving a retired turntable — invest in restoration or buy a replacement?

Episode 5: Brady and the marine audio system on his Godfrey Hurricane

Brady, a Crutchfield Advisor and full-time yacht-rocker, gives JR a virtual tour of the marine audio gear he installed on his boat. Check out this article to follow along with Brady's installation.

Some of the gear discussed includes:

After the interview, JR and Eric answer a question from the customer comments on one of our many marine audio articles.

Episode 6: Chris from Sonos and his multi-room home audio system

Chris, regional trainer for Sonos, pays a visit to Crutchfield and discusses his 7-zone multi-room audio system with JR. Plus, he explains the latest updates from Sonos, including their decision to create a separate app for use with legacy Sonos products.

Some of the gear discussed includes:

Also, JR explores how the latest news from Sonos will affect co-host Eric's elaborate home audio system. For more on multi-room audio solutions, check out our Sonos buying guide.

Episode 7: Rex and his work-from-home setup

Rex is a Crutchfield Advisor, musician, and major music fan. Like most Crutchfield employees, he's been working from home since Virginia's shelter-in-place order began. He chats with JR about how he makes working from home work for him, his new-and-improved man cave, and his most recent Crutchfield purchase.

Some of the gear discussed includes:

After the interview, JR calls up co-host Eric to compare notes on who has the better work-from-home setup. Eric also does a deep dive on a pair of headphones that are so comfortable he's used them for twenty years.

Episode 8: Gary Yacoubian, his history at SVS, and his Dolby Atmos® home theater system

In this episode SVS president Gary Yacoubian talks with JR about how he started in the electronics industry, his history at Beats, and how he transitioned SVS from being all about that bass to being all about great sound (and that bass). He also reveals his Top 6 favorite movies to enjoy on his Dolby Atmos-equipped home theater system. Plus, Gary talks 2-channel audio and the fun of his Linn Sondek turntable and Mark Levinson amplifier.

Some of the gear discussed includes:

And here's a peek at some of the gear Gary mentions in the interview...

Gary Y's components

The ability to swap out components for testing is a must for Gary

Prime Elevation

SVS designed Prime Elevation speakers as the ideal solution for challenging rooms

Prime Elevation

Sound where there was no sound before

SVS Ultra Surround

SVS Ultra Surround speakers offer bipole, dipole, and SVS's Duet Mode

Episode 9: Carter and his Bose® Frames

Carter, former Crutchfield Advisor and unabashed headphone-phile, talks to JR about his Bose® Frames and why they're a unique sound solution for him. JR and Eric also chat about headphone comfort, other Bose wearables, and the legendary Bone Fone.

Some of the gear discussed includes:

After the interview, JR and Eric answer a customer question about the best use cases for noise-canceling headphones

Note: In the time between recording this interview in 2019 and its publication in 2020, Carter moved on from working at Crutchfield, so you won't find him in our current list of Advisors. We miss him already, wish him the very best, and hope to see him at Crutchfield again someday!

Episode 10: Marisa and her DSLR camera

Marisa, a Crutchfield Advisor who decided to revisit her love of her photography, discusses the fun of her DSLR camera and the challenges of using manual mode. Here's some of her work, spotlighting the wildlife around her new home...


Marisa uses manual mode to experiment with depth of field.


Her DSLR captures action with energy and detail.

Marisa and JR also talk about the importance of a solid home audio system. Some of the gear discussed includes:

For more info on DSLR cameras for beginners, check out our shopping guide.

Episode 11: Chris, his dream home audio system, and his Jeep Wrangler audio system

Chris, Crutchfield training manager, chats with JR about the in-house demo system he designed for our Southwest Virginia call center. It lets Crutchfield Advisors get hands-on with new home audio gear as often as possible so they can share their listening experiences with customers.

Want to demo our wide selection of home speakers too? Check out our online SpeakerCompare tool.

Some of the home audio gear discussed in this episode includes:

Chris and his Jeep

Chris also talks to JR about the system in his Jeep Wrangler. If you’d like to see his '06 Wrangler Unlimited and follow along, check out his vehicle profile.

Some of the car audio gear discussed in this episode includes:

After the interview, JR and Eric answer a customer’s question about whether he can use an Alpine Power Pack amplifier in his Wrangler.

If you're interested in upgrading your car audio and have compatibility questions, find out what fits your vehicle by using our online vehicle selector.

Episode 12: The gang talks podcasting gear and behind the scenes of Season 1

The gang's (virtually) back together for the finale of Season 1. JR and Eric catch up on their work-from-home lifestyle and chat with Lex (aka Alexander H.), Crutchfield: The Podcast producer. They talk about the origin of the podcast, what they've learned along the way, some of their favorite podcasting gear, and what to look forward to in Season 2. For more info on how to start your own podcast, check out this article referenced in episode.

Some of the gear discussed includes:

JR also answers a customer comment about replacing a Dynaudio speaker in his home theater system. If you have a question for JR and Eric, post it in the comments below, and they'll get back to you as soon as they can!

For updates on bonus episodes and Season 2, be sure to subscribe on your favorite podcast app.

Have a question for the podcast?

Puzzling over a new purchase or old gear? Got a question about a category? Tell us what's on your mind in the comments below and we'll do our best to follow up in an upcoming episode. If you'd prefer to have an answer right now, reach out to an Advisor at the top of the page.

(Note: Some of the gear above has been discontinued. Click the included links for the latest models in related categories.)

All music provided by BIG!

Last updated 6/23/2020

Please share your thoughts below.

  • Maryanne Young from State College,PA. 16

    Posted on 6/11/2020

    Very informative interview ! I hope that when I call, Marisa will be on the line as my personal sales advisor ! She sounds down to earth and willing to lead me in the right direction for my needs .

    Alexander H. from Crutchfield

    on 6/12/2020

    Thanks for listening, Maryanne!
  • Kevin from Montour Falls, NY

    Posted on 5/13/2020

    Great podcasts. Fun to listen to folks talking about their top tier gear. Luckily I'm having good luck with my budget line of Polks and El Cheap-O Sonys. But, I sure would like to be able to side by side listen to some more expensive speakers against my current ones. The SVS products look great and I have thought they must be much better than my cheap speakers. Proof is in the pudding. Like so many other folks, I can't afford to drop a mortgage payment into speakers that may or may not be better. I tried to get in on the SVS contest, but must be the $2000 shopping spree has been closed? The link goes to a holding page.

    J.R. Stoffel from Crutchfield

    on 5/20/2020

    Kevin, as far as listening to some new speakers side-by-side with your old speakers, that would indeed be the best way to know for sure if they are worth the price tag. We've been asked this question a lot over the last 45 years. Here's what I recommend you do: First, call or chat with one of our Advisors. We train our Advisors to be able to discuss with you your music, your room, your power source, your listening preferences. By doing that, you and your Advisor will likely be able to determine which new speakers are the most likely to blow your mind. And when you buy them, and get them home, you'll have 60 days to make sure that you and your Advisor did indeed pick the right speakers. That's enough time to play all sorts of different songs, from all your different music sources, and in as many situations as possible (parties, critical listening, background music, home theater, etc). If they're not for you, you can get a refund, minus a small return shipping fee, if you choose to return your speakers within 60 days.
  • J.R. Stoffel from Crutchfield

    Posted on 5/5/2020

    Hi Mike! Thanks for reaching out to us. We did not carry Dynaudio back in 1999. So, to be 100% sure I had correct info for the speakers you have, I spoke to our Sales Rep and he assured me that Dynaudio still uses similar materials today for their soft dome tweeters as they did in your Audience 50s. So, a Dynaudio center channel is likely the closest thing to a perfect voice match as you are going to find. Besides tweeter materials, the other things to consider are mid/woofer size, impedance, frequency response, and sensitivity. Your Audience 50s are 4-ohm speakers, with a sensitivity around 87dB, with a 6-1/2" woofer, and a frequency response of around 46Hz -27kHz. The current Dynaudio center channel that is closest to those specs would be the Emit M15C. The tweeter is similar, the woofers are a tad smaller, but there's two of them that drop down almost as low as the 6-1/2" woofer on your 50s. They are 4-ohm, with a sensitivity of 86 dB, so, it really doesn't get much closer than that. If you want to have a perfect, voice matched front three home theater speakers, you'll want to upgrade those Audience 50 speakers to something that can be matched exactly to a modern center channel. And if you were to upgrade all three speakers, I'd recommend the Dynaudio Emit M20 to go with that same center channel.

  • Mike from Mequon

    Posted on 4/29/2020

    Love the podcast and look forward to it each week. I am wondering what you would recommend for a center channel in this setup. We have Dynaudio Audience 50 bookshelf speakers from 1999 and a Klipsch R-10WI sub we added a couple years ago. The receiver is a Denon AVRX2300W. Dynaudio no longer makes the Audience line and I am planning on getting new equipment in 5-6 years after a remodel, but am unsure what brand I would ultimately go with at that time. What would be a good option for the near term? Thank you.

  • Norm Hawes from Lynchburg, VA

    Posted on 3/5/2020

    Good job you guys!!! :)

    J.R. Stoffel from Crutchfield

    on 3/5/2020

    Thanks, Norm!