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Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

For music and calls with Samsung and Android™ devices (Black)

Item # 018QC20SBK

Bose's legendary noise-cancelling technology in a portable in-ear design? Sign us up.

Bose's legendary noise-cancelling technology in a portable in-ear design? Sign us up.

Item # 018QC20SBK

In stock

About the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Top-notch Bose® noise cancellation — everywhere

Bose's legendary noise-cancelling technology in a portable in-ear design? Sign us up. The Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones minimize external noise, so you can hear your music or podcasts clearly. And these compact headphones deliver plenty of smooth Bose sound.
Man wearing the QC 20 headphones

The QuietComfort® 20 headphones (pictured in white) let you enjoy your music distraction-free, wherever you go. There's also an "Aware" mode if you need to know what's going on around you.

Top-notch Bose® noise cancellation — everywhere

Bose's legendary noise-cancelling technology in a portable in-ear design? Sign us up. The Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones minimize external noise, so you can hear your music or podcasts clearly. And these compact headphones deliver plenty of smooth Bose sound.

Stay aware of your surroundings

Powerful noise-cancellation is great in most situations, but not all. Think about busy city streets or running in the park — sometimes you need to be aware of what's happening around you. With the press of a button on the in-line remote, Bose's "Aware" mode kicks in. It passes external noise to your ears from two of the four tiny internal microphones. This allows you to hear your music while still paying attention to your environment.

A focus on long-lasting comfort

After a recent training session, many of us here at Crutchfield raved about the feel of the Bose StayHear®+ tips. With their soft, cone-shaped tips and stability loops, they make long listening sessions comfortable. They also stay put when you're on the move. Plus, the StayHear+ tips provide the proper seal required to keep external sound out for maximum noise-cancelling efficiency.

Bose has included three sizes of StayHear+ tips, to make sure these headphones will stay securely fitted in your ears as you go from the plane to the taxi, or as you exercise at the gym.

Woman wearing QC20 headphones

The ultra-compact QuietComfort 20 headphones feature an in-line remote, rechargeable battery, and passive listening to keep the music going if your battery runs out.

Built-in remote and microphone for Android phones

Got a phone call? Answer it with the push of a button while your Samsung or other Android phone stays in your pocket. The QuietComfort 20 headphones feature an in-line remote with a built-in microphone.  It also lets you control music playback and volume on your Android phone.

16-hour battery, plus passive mode

The QuietComfort 20i headphones feature a built-in rechargeable battery that provides up to 16 hours of noise cancellation on a single charge. When it's time to refresh the battery, just connect the included USB cable to your computer or compatible AC charger. Stuck on a plane and can't recharge? Keep the music playing with Bose's passive listening mode. Just switch off the power and listen without noise cancellation until you're able to recharge the battery.

Have an iPhone®? Then check out the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones.

Product highlights:

  • in-ear headphones with active noise cancellation to block out external distractions
  • in-line remote and microphone let you take calls and control music on most Android and Samsung devices
  • Aware mode allows some external sound into your ears so you can remain aware of your surroundings while your music remains clear
  • TriPort® acoustic headphone technology for powerful bass and clearer sound
  • three sizes of proprietary StayHear+ tips provide a comfortable, secure fit and proper noise isolation
  • slim control module with built-in rechargeable battery, power/mode switch and status lights for battery life and mode
  • up to 16 hours of use with a fully charged battery
  • passive listening mode for use when internal battery runs down (no noise cancellation during passive listening)
  • USB charging cable
  • clothing clip
  • warranty: 1 year
  • Our 60-day money-back guarantee
  • MFR # 718840-0010

What's in the box:

  • In-ear headphones for Samsung/Android devices (black) with attached 51" cable (right angled 3.5mm plug)
  • 3 Pairs of StayHear+ ear tips (medium pair installed)
  • Clothing clip (installed)
  • 13" USB Charging cable (Type A USB on one end and MicroUSB on other end)
  • Zippered carrying case
  • Owner's Guide
  • Important Safety Instructions
  • Warranty information/Registration card
  • Australian warranty note

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Customer reviews

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Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones reviews

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More details on the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Mark G.

Features & specs

Fit Style In-ear/Earbud
Earcup Type Closed
Earcup Width x Height 0.839" x 1.205"
Noise-canceling Yes
Bluetooth No
Mic For Taking Calls Yes
Voice Assistant Access
Amazon Alexa No
Google Assistant No
Siri No
3.5mm Yes
1/4" No
Lightning No
4.4mm balanced No
XLR4 balanced No
2.5mm No
Other None
Frequency Response Not Given
Sensitivity Not Given
Impedance Not Given
Weight 1.6 ounces
Cord Length 51"
Parts Warranty 1 Year
Labor Warranty 1 Year

Product Research


Overview: The Bose QuietComfort 20 Acoustic Noise Cancelling headphones feature proprietary Bose technologies to provide you with excellent sound quality, while shutting out the world around you. The QC20 in-ear headphones have a Samsung and Android-compatible in-line remote/microphone, a control module with a built-in rechargeable battery, and three pairs of ear tips. You can store them in the supplied zippered carrying case when not in use.

Samsung/Android Compatibility: The QC20's in-line remote/microphone is compatible with select Samsung and Android devices. Audio listening, Answer/End, and Play/Pause will work with most devices, however, not all features will work with all devices.

Acoustic Noise Cancelling Headphone Technology: The patented Acoustic Noise Cancelling headphone technology in Bose QuietComfort 20 headphones provides full-spectrum noise reduction for a better audio experience. Microphones on the outside of the earbuds actively monitor what you hear, including unwanted outside sound. The difference between the unwanted sound and the desired sound is then electronically processed, creating a correction signal that acts to negate the unwanted noise. The speaker within each ear-cup is then fed the correction signal. This signal, combined with the passive noise reduction of the StayHear+ ear tips, dramatically reduces the outside distractions that reach your ears.

TriPort Technology: Bose proprietary TriPort technology allows the drivers of the QC20 headphones to create deep lows while keeping the headphones small and lightweight. TriPort technology, combined with Active EQ, give you lifelike sound for your music, videos, and phone calls.

StayHear+ Ear Tips: The Bose headphones come with StayHear+ silicone ear tips in three sizes (Small/Medium/Large) to help assure a more accurate and comfortable fit. The StayHear+ ear tips offer greater in-ear stability during exercise and other active sports. Advanced materials and design allow the tips to nestle inside the bowl of the ear, while also naturally conforming to the ear's upper ridge. The natural oblong cone shape of the ear tips provides a gentle seal that helps keep unwanted ambient noise out. StayHear+ ear tips also are designed to remain more securely on the headphone itself.

Aware Mode: The Aware Mode temporarily turns off the Active Noise Cancelling to allow you to hear ambient noise while continuing to listen to your music. Whether you're crossing the street, waiting on airline gate announcements, or just wanting to be more aware of your surroundings, you can engage the Aware Mode by pushing a button on the side of the in-line remote.

In-line Remote/Control Module: The QC20 gives you control over your headphones and your music. The 4-button in-line remote/microphone is compatible with select Samsung and Android devices, and features volume up/down, answer/end call, voice commands, music/video functions, and Aware Mode. The microphone enables you to make phone calls and perform voice commands with your phone. The control module contains the rechargeable battery, and includes the power switch for Active Noise Cancelling and LED status indicators.

Rechargeable Battery: The QC20's Active Noise Cancelling is powered by a rechargeable Lithium-Ion battery in the Control Module. The battery is charged with the supplied USB cable in approximately 2 hours. A fully-charged battery provides approximately 16 hours of battery life. Even if the battery is exhausted, you can still use the headphones without Active Noise Cancelling.

Clothing Clip: The included clothing clip help keep the headphones in place when you're on the move. Use the clothing clip to fasten the cable to your clothing, for convenience, stability, and to help manage the cable. This can be helpful during rigorous activities or when using the headphones in a single earpiece configuration.

Storage Case: The headphones come with a small carrying case that protects your headphones and cables when not in use. The case has a small mesh inside pocket for small items, and a zippered closure.

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Customer Q&A

Crutchfield asked: Why did you buy this?
My husband lost his beloved bose ear buds while traveling. [ Sharon  Dec 05, 2018 ]
This is a replacement pair. Original pair was stolen. Works great on airplanes. Warning: once you buy these you won't want to go back to non-noise cancelling earphones. [ Henry  Nov 28, 2018 ]
Excellent Quality - have owned these previously and the product is comfortable with great sound. [ Jeremy  Nov 07, 2018 ]
Best reviews . Going overseas for first time so long flight.Hopefully can sleep. Was never able to sleep on planes [ abe  Oct 25, 2018 ]
Noise cancelling feature. I have the over the ear headphones but I need something for when I wear a big hat for sun shade and these have great reviews. If they are anything like the over the ear model I will love them. [ JAMES  Jul 12, 2018 ]
This is my second pair (the cord broke on the other one). I got these to drown out plane noise. I chose the earbuds because the smaller size is better for travel. Headphones take up too much space in my carryon. Yes, these are expensive but if you can afford it I recommend them. [ T  May 20, 2018 ]
Upcoming flight. [ GREG  Apr 04, 2018 ]
This was a recommendation from a friend. [ Maria  Jan 13, 2018 ]
My Grandson wanted them for Christmas. He's a freshman at GA TECH and his roommate snorze! [ Beverly  Dec 12, 2017 ]
I own a pair and love them. Great sound, noise cancel is great for air travel. Purchased a set for my wife. [ Wooten  Nov 29, 2017 ]
Best seller with positive and informative reviews from Crutchfield customers who previously purchased these earbuds/headphones. [ David  Nov 07, 2017 ]
After 20 years of my wife's snoring, I just can't take it anymore. These cost way more than I'd really like to spend, but the chainsaw noise cuts through my noise isolating earbuds like a hot knife through butter, and the dog is tired of me sleeping in his bed. I'm really hoping these will salvage what's left of my sanity. Just don't tell her I said any of this. [ Patrick  Sep 30, 2017 ]
Had a set that got stolen. They worked better than 3 or 4 other noise canceling products I tried previously because they were cheaper. So I'm paying the price to replace my stolen pair and have the best. [ Kenneth  Sep 20, 2017 ]
reviewed as best noise canceling ear phone [ David  Jul 10, 2017 ]
Best reviews for headphone to sleep in that really cancel noise. [ Laura  Jun 12, 2017 ]
Going on a long overseas trip and they work amazingly. I wear mine in NYC waiting for the subways and they block out all the subway noise so I can hear my music crystal clear!! I highly recommend them.... [ Richard  Jun 08, 2017 ]
I was just informed that I was been moved from a very quiet office to an open bay (and very loud) cubicle. :( [ Leamsi J.  Feb 27, 2017 ]
For Grandson who has very sensitive hearing and loud noises cause much stress for him. Wanna give these a try to see if they help. He is non verbal, so will have to do a lot of guessing. Hope they won't make his ears sore. [ Rose  Dec 20, 2016 ]
Best noise canceling earbuds and adjustable so you can hear more of you surroundings, if desired. [ G Lawrence  Nov 19, 2016 ]
I own a Bose radio from the 1990s that still works very well, plus I own a Bose Mini-speaker for Bluetooth use with my phone music. Both are quality products. Also Crutchfield has proven to be a quality company that I trust. I was tempted to go to the new wireless headphones by Bose, but didn't like the neck bracket design, the price, or the degraded sound quality that wireless earphones provide. [ WAYNE L  Nov 18, 2016 ]
because I can still plug into airplane entertainment systems [ Brian  Nov 01, 2016 ]
For a long flight around the world. [ Martin  Oct 05, 2016 ]
I'm very happy flying with my QuietComfort 15 over ear headphones. When flying, I cannot sleep on my side with them, without breaking them or my neck. I want to be able to use the ear buds while sleeping on my side during flights. [ David  Aug 05, 2016 ]
good reviews online [ Senthil  Jan 01, 2016 ]
Price [ Kenneth  Sep 26, 2016 ]
Current owner; this new purchase is a gift. [ Jeffery  May 11, 2016 ]
best noise cancelling Allows wife to work out quietly [ Allen  Dec 10, 2015 ]

1 question already asked

Will both versions (iPhone and Android) work equally well with an in-flight entertainment system? Is either preferable for this purpose. I have an iPhone, but I'd probably never use these with the iPhone.
[ BillDarby  Feb 04, 2019 ]
2 answers
Either will work in roles which do not require the microphone.
[ STEVEN  Feb 05, 2019 ]
I wish I could tell you. I ended up exchanging the QC 20's for the QC 30's so I can't answer your question. Sorry.
[ JOSEPH F  Feb 05, 2019 ]

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