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Bose® SoundTouch® 20 Series III wireless speaker

(White)

Item # 018ST203WH

Item # 018ST203WH

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About the Bose® SoundTouch® 20 Series III wireless speaker

Easy multi-room audio from Bose®

Want multi-room audio with legendary Bose® sound? The Bose® SoundTouch® 20 Series III wireless music system connects to your home network and delivers rich, room-filling sound from its built-in speakers. Just add other SoundTouch® systems to wirelessly expand into other rooms. You can play the same music simultaneously throughout your home, or have each SoundTouch® system play different music from a different source.

Bose SoundTouch 20 wireless music system

The Bose® SoundTouch® 10 wireless music system comes with a host of music services built in.

Connects to your home wireless network

The SoundTouch® 20 system uses your home Wi-Fi® network, and comes with Internet radio and popular music services built in. You'll have a world of music conveniently available at your fingertips. And because it's Bose®, setup and operation is easy and intuitive.

Built-in Bluetooth expands your listening options

The SoundTouch® 20 system also has built-in Bluetooth. So if you just want to stream music from your smartphone or table, no problem. You'll enjoy the same legendary Bose® sound from your Bluetooth-enabled portable device. And using Bluetooth lets you stream audio from any app you want. If you can play it on your device, you can hear it on your Bose® SoundTouch® system.

The simple, powerful SoundTouch® app

The free SoundTouch® app from Bose® is the key to simple setup and control. It makes it easy to select music and operate the SoundTouch® 20 system using your smartphone, tablet, or even a computer.

The app lets you choose from music services like Pandora, Spotify, and Deezer for a practically unlimited amount of online music (subscription required for Spotify and Deezer). Or, listen to thousands of free Internet radio stations from around the world with iHeartRadio. You can use the app to save stations and playlists as presets for instant recall with the included remote, or simply by using the control buttons on top of the speaker.

Product highlights:

  • connects to your Wi-Fi network for wireless music listening
  • built-in Bluetooth lets you stream directly from compatible devices
  • free SoundTouch® app lets you control the player and play music with your Apple® or Android™ device as well as Mac® and Windows® PCs
  • support for online music services, including Spotify, Pandora, Deezer, and iHeartRadio for thousands of free Internet radio stations (subscription required for some services)
  • expand your multi-room system with additional Bose® SoundTouch® speakers
  • play the same song through multiple speakers or different songs in different rooms
  • six presets offer instant music playback with the press of a button on the speaker or remote
  • OLED display shows song/station info and system status
  • stereo minijack auxiliary input for portable devices
  • Ethernet port for connection to a wired home network
  • simple app-based setup using your mobile device
  • plays MP3, WMA, AAC, and Apple Lossless (ALAC) files
  • requires AC power (AC power adapter included)
  • remote control
  • 12-3/8"W x 7-7/16"H x 5-9/16"D
  • weight: 7 lbs.
  • warranty: 1 year
  • Our 60-day money-back guarantee
  • MFR # 738063-1200
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What's in the box:

  • Active wireless speaker
  • 5' AC power cord
  • Remote control (CR2032 3V battery installed)
  • Quick Setup Guide
  • Important Safety Instructions
  • "All System Updates" note

Customer reviews

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Bose® SoundTouch® 20 Series III wireless speaker reviews

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Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Dover, DE on 6/13/2019

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It's a great sound machine Bose created. I have several Bose systems that I enjoy listening to. Keep up the great work!

Pros: Flawless!

Cons: None

Crutchfield response on

0 of 0 found this helpful

Sound touch 20

Crutchfield customer from Wilmington, NC on 6/2/2019

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Good unit for modest-size living room. Sound is good and compact size allows for an inobtrusive location. Push button access to music is good. Delivery was prompt and price is good.

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Gary from Isabela on 4/19/2019

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The bose soundtouch 20 are the best in there Class ,bose Inc.have to make them to work with other wireless speaker that bose make,let's do it for the people, and for bose Inc.,So the company will last for ever.

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1 of 2 found this helpful

Amazing bose

Crutchfield customer from Carolina, PR on 2/4/2019

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Perfect seller amazing AAAAAAA PLUS

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0 of 1 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Brooklyn, NY on 1/10/2019

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The Soundtouch 20 connected to my existing Soundtouch 10 for a two-speaker network. The setup took me a few minutes to figure out how to get the ST20 on the network, but then it connected pretty easily. Also, once I am playing the music, I find it easier to use the Spotify app than accessing Spotify through the Bose app. The sound is great- clear treble and nice bass. This has been a great upgrade for my home music experience.

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Southampton , MA on 8/3/2018

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Very good sound for its size, easy to connect wi-fi and bluetooth to my tablet and phone

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0 of 0 found this helpful

The Perfect Solution!

Linnea from Chicago, IL on 7/17/2018

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I have a back bedroom that needed some music, and this has done the trick-- it fills the room! This proved a great option because I don't really have CDs any more-- just my iTunes and Spotify (which handily links and plays on the speaker). Super easy to set up. It displays titles/artist for each song. Best of all I can control it all through my iPhone (although it also includes a remote in the event someone else is in there and wants to listen to music). Excellent product. Great Bose sound.

Pros: perfect size great sound prompt delivery as promised

Cons:

Crutchfield response on

1 of 1 found this helpful

Good Product

Ramon Rafael from San Juan, PR on 3/23/2018

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This Bose is a good product and easy to find station with your celular phone

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0 of 0 found this helpful

A little disappointed ??

Daniel from Wauwatosa, Wisconsin on 1/22/2018

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Sturdy and good sound, only drawback is that it does not connect to Bose CD player. You would think for the price of the units and reputation of the brand that would be included.

Pros: Solid build, internet radio, sound.

Cons: No interface with Bose Soundwave CD Player.

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2 of 3 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Ron from Ocala, FL on 1/8/2018

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Works well.

Pros: No wires.

Cons: Loses signal.

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0 of 3 found this helpful

Great product !

Doug from Mc Donald, TN on 1/2/2018

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I love my new Bose SoundTouch. I have had the opportunity to try out several wireless music streaming devices and the SoundTouch is among the best. It's small enough that it can easily fit on a shelf. Unboxing and set up was very easy. I connected my iPhone phone quickly and without issue. You don't need to use the app to use the SoundTouch with your phone. Unlike other systems I have used, this one comes with a remote, so you don't have to control the music solely through your phone's interface. Also, unlike other systems I have used, the Bose displays the song title and album on its display so you don't have to pick up your phone to see what's playing. The sound quality of the SoundTouch is also excellent. The Bose is able to fill my large living room with music. I am able to hear the subtleties in my music with this player. Everything sounds crisp and clear.The build quality is excellent and I expect it will last many years, like other Bose products I have owned over the years. Overall, I think the SoundTouch is a great device and the sound quality is right up there with more expensive products. Crutchfield shipping of the product was right on schedule.

Pros: Setup, sound, ease of use.

Cons: App a little lacking.

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4 of 4 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Marek from Moncks Corner, SC on 12/15/2017

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great sound and quality .

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Rochester, NH on 11/29/2017

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Great sound and range. A bit touchy to set up. It's located in a strong wi-fi field, but constantly looses wi-fi connection requiring re-setting up.

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5 of 6 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Avenel, NJ on 11/14/2017

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Grt quality, timely delivery :)

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0 of 2 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Cicero, NY on 11/7/2017

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Sound quality is strong. Connectivity is spotty. App lags

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Coral Gables, FL on 11/6/2017

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great sound and quality as with every Bose product. Very easy to setup

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Huntington, NY on 6/26/2017

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Great sound!

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Cons:

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0 of 0 found this helpful

Great product

Pat from Lombard, IL on 6/25/2017

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Looks great, sounds great. Easy to set up, easy to control via the Bose app (SoundTouch). I've had it for a few weeks now and have not experienced any issues.

Pros: Compact size, Bluetooth connectivity

Cons: Expensive

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1 of 1 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Les from Palm Desert, CA on 6/4/2017

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Outstanding sound. Typically BOSE!

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Centreville, MD on 5/20/2017

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The sound on this system is fantastic. I purchased it primarily for use with our outdoor movie screen / projector. Paired with a Bluetooth transmitter (purchased separately) this system projected the sound from our movies very well. I even had the sound turned up to about 95% and it delivered without any distortion. An added bonus is that when we aren't using it for outdoor movies we place it in room of our house for music; connected to our wifi and the SoundTouch app which is amazing.

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1 of 1 found this helpful

Bose SoundTouch 20 Series III wireless speaker

CJ from Memphis, TN on 5/20/2017

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Delighted with my new Bose wi-fi SoundTouch 20 speaker ... simple to setup and true to the Bose sound quality!

Pros:

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Crutchfield response on

0 of 0 found this helpful

Avoid at all costs

Jim from Charlottesville, VA on 4/12/2017

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Verified employee purchase (What's this?)

Total piece of crap. Cannot get connected to my network. I could at one time and it continually dropped the connection after three songs. I have network extenders on every floor of my house, so network signal is not an issue. Get another wireless speaker.

Pros: Nice sound.

Cons: Cannot connect to wi-fi consistently.

Crutchfield response on 4/12/2017
Jim, we're sorry you're having issues with your system. If you purchased this product from Crutchfield, feel free to contact our Tech Support team. They can help you solve the problem or set up a return, or exchange, within 60 days of purchase. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website.

5 of 9 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Livermore, CA on 3/10/2017

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Same as my other Bose products, Bose sound is always great. Setup was very simple, easy and connecting through my iPhone using Bose App, internet music right on my finger tips!!

Pros: Sound, Ease of Use, Size

Cons: price, but you will get what you paid

Crutchfield response on

1 of 1 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Bellevue, WA on 2/20/2017

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Great sound. Easy set up.

Pros:

Cons:

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0 of 0 found this helpful

Decent Sound, awful customer serivce

Guest from Asheville, NC on 2/7/2017

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Had you asked me two days ago to review this product, I would have given it four if not five stars. The sound was pretty good, the App was easy to use on my phone, and I used it often. However last night, they pushed through an update that rendered the app useless on my telephone. I called Bose support and it was suggested that I actually get a new telephone so the update would work. I'm sorry but if I'm going to spend $600 on a telephone, its going to be something else. I was planning on getting a soundtouch 300 Soundbar for the bedroom, but now its going to be something else. Even if it costs more, you can't put a price on service, but if you could bose's would not be worth the money.

Pros: Decent sound small package Easy to use when it works

Cons: Awful customer service Can't use with smartphone anymore

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5 of 8 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Boulder, CO on 2/3/2017

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I use the Soundtouch 20 in a combined kitchen/dining/living room, and the sound is clean and well balanced, even at higher volumes. It replaced a Soundtouch 10, which wasn't quite up to the size of the room; the 10 is now in a bedroom, and is excellent there. Setting up the 20 was simple, although the app is not very consistent or easy to use. Since I use the presets, I don't have to go back to the app, especially since the connection is via ethernet, which is stable. Crutchfield delivery was prompt and the website easy to use.

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer on 1/17/2017

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It's typical bose sound. I have been used many small speakers, b&o, b&w, jbl, yamaha, sony, ue, naim-muso and so on. but they are too expensive, or too cheap than performance. bose is bose. It's perfect for living room. but not adjustable more big space.

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0 of 0 found this helpful

Just Get One

Debbie from White Plains, MD on 1/4/2017

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Wow! Just Wow! I have been contemplating a wi-fi speaker for my sewing room for a couple of years. It came down to Sonos vs. Bose...after reading many reviews, I saw one that said 'just get the SoundTouch 20 Series III'. So I did and I'm glad I did. I have it hooked up via ether-net. It sounds fantastic and fills up my 12 x 12 room with rich sound. I love it!!

Pros: Easy set up/perfect sound!

Cons: None

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0 of 0 found this helpful

Perfect for our living room

Kunal from Brookline, MA on 1/2/2017

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Perfect for our living room. Was debating between this and the 30 and this has enough volume for us. Easy to use app. Great sound. Easy setup to wifi. I hope there's a way to see which song/artist is playing on the internet radio stations - I don't see it right now. We have a Wave radio circa 2004 and wanted to update it to wifi/Bluetooth and I liked this option better than buying the wifi adaptor. Quick shipping and all pre-purchase questions were answered by the Crutchfield team so promptly even though it was a busy holiday time.

Pros: Easy set up, great sound

Cons: None

Crutchfield response on

1 of 1 found this helpful

Big sound, small package, easy set up

Bradley from Maryland on 12/26/2016

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New to the wireless speaker game. Researched Sonos, Bose, and Denon. Other reviews emphasized the 'app' and ease of use, highlighting the Sonos as a clear winner there. But, I really liked the presets figuring they would make it much more convenient -- and they are! the Bose set up was really easy, I don't find the app lacking and there are plenty of listening options through services (Deezer, etc.) or regular web radio. The Crutchfield adviser (Chris) was the one who gave me the nudge toward the Bose and I'm glad he did. Great choice!

Pros: Small enough to fit anywhere Front display for song info Impressive low end Presets Easy set up Flexibility (blue tooth, aux in, etc.)

Cons: none so far

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1 of 1 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Bryant , IN on 12/23/2016

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Great sound quality.

Pros:

Cons:

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0 of 0 found this helpful

Excellent speaker for the bedroom

Michael from Bronxville, NY on 12/23/2016

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Great sound typical of BOSE. Set up of the device was very easy through the app. Connection of iPhone via Bluetooth and computer through WiFi was also very easy. Am very happy with this product and would not hesitate to recommend it.

Pros: Great sound especially given relatively small footprint, ease of setup, looks great

Cons: Lack of equalizer to fine tune

Crutchfield response on

0 of 0 found this helpful

Great Sound & Easy to set up.

David from St. Paul, MN on 12/21/2016

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The usual great BOSE sound and easy to set up. App worked well to connect to device. Blue tooth from iPhone connected easily.

Pros: Easy setup Great room filling sound

Cons: No equalizer for fine tuning frequency response

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0 of 0 found this helpful

Great Sound All Through the House

DoubleR from Black Canyon City, AZ on 12/16/2016

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The Soundstation 20 was perfect for our kitchen and with the sound adapter syncs perfectly with our Denon wired Amp and Speakers. We now have XM, Internet Radio, Amazon Prime and Pandora throughout the house. Really amazing sound and the fact that it even has a sync adjustment (not necessary to play with it luckily) to legacy components is fantastic.

Pros: Sound Quality.

Cons: None.

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2 of 2 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Crutchfield customer from Chesapeake, Va. on 11/18/2016

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Fantastic sound great product!!!

Pros:

Cons:

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2 of 2 found this helpful

What happiness!

Joe from PR on 7/30/2016

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Great thrilling sound and stable Bluetooth connection. Good volume. Useful SoundTouch App. Easy set up. Working flawlessly.

Pros: Placed in the kitchen on a corner shelf and coupled to Acer (white color matching) 13.3 laptop. App allows hear Pandora and far away favourite AM stations. With App you can make some adjustment of bass output too.

Cons: Six presets are too little, especially when using the App.

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1 of 1 found this helpful

excellent sound i enjoy the way you can hear the different instruments

bose sound touch 20 series 3 from Buffalo, NY on 6/26/2016

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excellent sound i enjoy being able to understand the words of a song and the clarity of the instruments.

Pros: great sound for the size of speaker and easy to set up with pandora.

Cons: none

Crutchfield response on

4 of 4 found this helpful

Bose® SoundTouch® 20 Series III

joef69 from Cleveland, OH on 6/22/2016

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This being my 2nd Bose SoundTouch I am obviously a fan. Not to say that the SoundTouch doesn't have it's drawbacks. It doesn' do Android but I'm an Apple convert. And without a PC or iPhone or iPad to control it, it's worthless. It does do wifi and bluetooth. And their software upgrades have addressed all of the quirks and added Amazon music which as a Prime member is huge for me. Oh, and they sound great!

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Cons:

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4 of 4 found this helpful

No fuss connection

George B from Millwood, NY on 6/20/2016

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Great bass, easy and consistent Bluetooth connection from multiple devices

Pros: Even, balanced sound. Good volume.

Cons: Price

Crutchfield response on

5 of 5 found this helpful

Big sound from a small box

Kelly from Rock Hill, NY on 6/18/2016

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Great sound,and easy to setup. the Bose 200 is just what I was looking for. great product.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Great room filling sound

Jim from Los Angeles on 6/13/2016

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This system is easy to use and functional. I love how you can assign playlists from various music services to the buttons on top. Sounds great,

Pros: Quick setup, nicely done app, looks great and sounds great.

Cons:

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0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

fred b. from Myrtle Beach, SC on 5/21/2016

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what can i say i love it. its everything they said it was and then some

Pros: easy to use and the sound is awesome

Cons: none

Crutchfield response on

1 of 2 found this helpful

New Bose wi fi soundtouch lll 20...very nice!

Paul from Somerset, NJ on 5/7/2016

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I researched both Sonos and Bose quite a bit before making a decsion. All the reasons I selected the Bose have in fact delivered. The Soundtouch 20 looks great in our family room and sounds even better than I expected in our large family which has a very high ceiling. Frankly I'm not sure how much better the 30 would have been especially given the additional cost. Also one of the reasons for initially picking the Bose was the pre select station buttons...Sonos can learn a lot from this feature. Overall very pleased and expect to add another one or two units in other areas of our home

Pros: size, appearance, sound quality, pre select buttons and program display

Cons: none

Crutchfield response on

8 of 8 found this helpful

Bose Sound Touch 20

William W. from La Mesa, CA on 3/21/2016

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I have 3 units in different rooms in my house and it is great to be able to continue to listen to the same program as I move around. Sirius/XM is a real plus and being able to listen on the Bose Unit adds value to my membership. Sound is excellent and I especially like the app for my phone which controls all 3 units simultaneously. Great product.

Pros: Great sound, extensive music choices including Sixius XM. Sound comes instantly on when I press the on button.

Cons: None I can think of now.

Crutchfield response on

6 of 7 found this helpful

Bose® SoundTouch® 20 Series III

Kenneth from Salisbury, MA on 3/6/2016

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Absolutely love this unit. Don't know why I waited so long buying a portable streaming music player. Wi-Fi and ethernet. I have it wired, oh course.

Pros: Bose.. I've had and have the brand name and never disappointed.

Cons: If I can think of some I'll jot it down.

Crutchfield response on

0 of 0 found this helpful

SoundTouch 20

flip from glenwood, MD on 2/5/2016

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Works great! now used as my everyday radio.

Pros: Great sound from such a small box

Cons: NA

Crutchfield response on

4 of 5 found this helpful

bose soundtouch 20 series111

chic from bessemer mi. on 1/23/2016

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excellent sound and qyality

Pros: most everything

Cons: not cordless

Crutchfield response on

5 of 6 found this helpful

Great Sound

GreggS from North Carolina on 1/17/2016

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My second SoundTouch system. Excellent sound for it's size. Again, easy to set up with my WiFi and SoundTouch app.

Pros: Nice display. Operable from speaker, remote, and app.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Bose SoundTouch 20 Series III wireless speaker

Jennifer from Louisiana on 1/9/2016

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Love it!! Very easy to set up. Great sound. Another wonderful Bose product.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Amazing

JodyKu from Hawaii on 12/27/2015

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Such great sound! So easy to set up and use. Absolutely delivers everything you expect and more. I am in love with the SoundTouch system!

Pros: Easy to use! Fantastic sound!

Cons: ? Can't think of any...they aren't exactly cheap....

Crutchfield response on

0 of 0 found this helpful

Bose Sound Touch 20

Larry from Florida on 12/26/2015

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Great sound for such a small unit. I like it so much I am going to get a Sound Touch 10 for my studio (I don't have enough space for a 20).

Pros: Sound is great.

Cons:

Crutchfield response on

4 of 5 found this helpful

Bose SoundTouch 20 Series III wireless speaker

JeffP from Virginia on 12/25/2015

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Incredible sound in a small form factor. Exceptional Lows at all volumes without distortion. Bose does it again. The App is rudimentary and a bit clunky....hopefully a major app upgrade is coming soon.

Pros: Sound quality, Sound Quality, Sound Quality!

Cons: The App stinks. Can't use Spotify without Premium Subscription. Also - why not add an an integrated rechargable battery pack so it can at least be moved around a bit without plug/unplug hassle, especially when the form factor screams "Move Me Around the Room" and "Take me out on the Deck". The Bose folks uncharacteristically missed the boat here.

Crutchfield response on

0 of 0 found this helpful

BUY IT

John V from Georgia on 12/24/2015

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Perfect product.. the sound is rich and warm, reminds me of those old tube Hi-fi's of years past with all quality of BOSE Take advantage of the free shipping.. This is the price everywhere you shop. next purchase will be the series 10 units for the home office and bedroom

Pros: Quality sound, fit and finish easy to set up. My wife is thrilled of her gift. Couldn't wait for her to open it on Christmas so i gave it to her when it arrived on the 23rd... EXACTLY on the date Crutchfield stated..

Cons: c'mon man.....nothing

Crutchfield response on

4 of 5 found this helpful

Bose SoundTouch 20 Series III wireless speaker

ArmandoM from California on 11/17/2015

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Very good sound from a small unit. No distortion and good lows and mids. Device and app work great after set up. Set up itself isn't very clear although the app tries to be very simple (maybe to a fault). Not much documentation but tech savvy user can figure it out. Overall though very satisfied with the product. Does exactly what I wanted and expected it to. Would be ideal if it had a battery to provide portability

Pros: Good sound Smaller form factor Good connection to network

Cons: Setup can be a little difficult No portability, but not really what this product is supposed to be anyway

Crutchfield response on

9 of 9 found this helpful

Lovin' it!

Tiny Apartment Living from California on 11/1/2015

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I replaced a bulkier older stereo + speakers with this svelte model. I'm loving the compactness, the sound, and the ease of bluetooth capability. I was also able to run an aux cable to my TV so I'm playing all my audio through this unit. Totally pleased.

Pros: Compact, good sound, ease of use.

Cons: None so far

Crutchfield response on

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More details on the Bose® SoundTouch® 20 Series III wireless speaker

Stacey B.

Product Research

Features

SoundTouch Wireless Music System: The SoundTouch 20 III is part of the Bose SoundTouch wireless music ecosystem which allows you to play music throughout your home. The SoundTouch ecosystem is able to stream music wirelessly throughout your house over your home's WiFi network; it even works with your Bluetooth devices. With SoundTouch, you can stream Internet radio, select music services, and your music library throughout your home. A free Bose app transforms your Apple iOS or Android mobile device into the system's remote control.

SoundTouch 20 III Wireless Speaker: The SoundTouch 20 III wireless speaker can be used by itself in one room or paired with other Bose SoundTouch wireless speakers to create a multi-room audio system.

  • Custom Engineered Sound: The SoundTouch 20 III speaker employs two custom-designed transducers to produce clear mid and high frequencies, so vocals and instruments sound lifelike. The SoundTouch 20 III's advanced ported enclosure helps it produce punchy bass. Proprietary digital signal processing keeps the performance evenly balanced at high or low volume levels.
  • Mounting Options: The SoundTouch 20 III wireless speaker has been designed to simply sit on a flat table-top surface. There are no wall-mount options available. The rear-firing port doubles as a carry handle.

Multiroom Audio: For most home networks, you can link up to four SoundTouch music systems together for a multi-room/multi-source audio experience. For more than four rooms, Bose recommends using Ethernet wired connections to some of the SoundTouch systems. You are able to play the same music source or different music source on each SoundTouch system, using the SoundTouch app on your Apple iOS/Android device or Windows/Mac computer. Compatible sources include -

  • Internet radio & online music services
  • Bluetooth & computer audio
  • Aux input

Wired or Wireless Network Connection: The SoundTouch 20 III offers a wired (Ethernet) or wireless (WiFi) connection to your home network. The system features a rear-panel Ethernet R-J45 port and built-in WiFi (802.11 b/g/n; 2.4/5.0GHz). The system's network connection can be setup initially from the SoundTouch Controller App on your Apple iOS (7.0+) device or Android (4.1+) smartphone/tablet. You can also use a microUSB-to-USB cable (not included), along with the SoundTouch Controller App for system setup from your Windows PC (XP/7/8) or Mac (OS X 10.68+) computer.

SoundTouch Controller App: The Bose SoundTouch Controller app is required for initial setup and control of the Bose SoundTouch music system. The Bose SoundTouch Controller app can be downloaded on your Apple iOS iPod/iPhone/iPad, Android smartphone/tablet, Windows PC, or Mac computer. Now you'll be able to setup and control the SoundTouch system from your Apple iOS or Android device, or from your Windows or Mac computer. Once initial setup is complete, you can use this app to explore Internet radio, select online music services, or browse your music library from your home network and computer for playback on the Bose SoundTouch speaker system.

  • For Apple iOS or Android: You can download the free SoundTouch Controller app (from Apple's App Store or Google Play Store) onto your Apple iOS (iOS 7.0+) or Android (4.1+) device so you can setup and control the Bose system from your mobile device.
  • For Windows PC or Mac Computer: The SoundTouch Controller app for Windows & Mac lets you setup and control the Bose SoundTouch system from your Windows PC (XP/7/8) or Mac computer (OS X 10.6.8+). Simply install the SoundTouch app onto your Windows PC or Mac computer.

Variety Of Music Sources: The Bose SoundTouch 20 III supports a variety of music options; including Internet Radio, select online music services, music files stored on your computer, as well as stored music & music apps on your Apple iOS or Android device.

  • Internet Radio & Online Music: The SoundTouch system lets you play Internet radio stations from around the world. You also get access to the Pandora, Spotify Connect, iHeart Radio, and Deezer (coming soon) online music services. More music services will be added in the future.
  • Music Stored On Your Computer: The SoundTouch 20 III can play back MP3, WMA, AAC. and ALAC music files that are managed by iTunes or Windows Media Player on your Windows or Mac computer. You computer must be connected to the same wired or wireless home network as the SoundTouch system.
  • Bluetooth Music Streaming: With built-in Bluetooth, the SoundTouch 20 III can wirelessly plays back stored music and music apps from your Bluetooth-enabled Apple iOS iPod/iPhone/iPad, Android smartphone/tablet, Windows Phone/PC, Mac computer/laptop, or other Bluetooth compatible device. You can pair up to eight devices with one actively connected. You will need to setup the SoundTouch 20 III on your WiFi network and perform all system updates before you can pair your Bluetooth device and stream audio.
Note: All music sources can be streamed to multiple SoundTouch systems.

Six Presets: You can personalize six presets to your favorite streaming music services and Internet radio stations, or playlists, artists, albums, and songs from your computer's music library. The presets can easily be set, changed, and accessed directly on the system or with the free SoundTouch app on your Apple iOS/Android device or Windows/Mac computer. You cannot set presets for Bluetooth or the Aux input.

Aux Input: In addition to wireless WiFi & Bluetooth connectivity, the SoundTouch 20 III is fitted with a rear-panel 3.5mm auxiliary input for connecting almost any portable audio device with a headphone jack or audio output. An available firmware update lets you distribute the aux input for multiroom audio.

IR Remote: The included IR remote provides basic wireless operation of the Bose SoundTouch 20 III speaker. You are able to Power the unit on/off, adjust volume up/down, select between Bluetooth or Aux sources, or choose between the six music presets. You also get basic playback functions, such as Play/Pause and Previous/Next Track. You even get to rate your music (thumbs up/down) from the remote as you listen.

Alexa Skill (via Firmware Update): The new Bose Skill for Amazon Alexa is available through a free network firmware update and is enabled through the Skills section of the Amazon Alexa companion app on your Apple iOS or Android device. The update enables you to control certain elements of the SoundTouch experience through Alexa by speaking to an Amazon Echo, Echo Dot, Tap,  Echo Show, or other Alexa-enabled device. Simply say "Alexa, ask Bose to...". Voice control functions include-

  • Play music set to a SoundTouch preset.
  • Play content in a specific room.
  • Play the same music on all SoundTouch devices (everywhere).
  • Find out what's playing.
  • Play/pause/resume and skip tracks.
  • Adjust volume.
  • Turn on/off.

OLED Display: The wireless active speaker's OLED display provides source and song/station information.

USB Ports (Setup Only): The USB (type-A) and (type-B) connectors on the back of the speaker are for setup only. These connectors are not designed to playback or charge smartphones, tablets, thumbdrives, or other similar devices.

AC Power: The SoundTouch 20 III wireless speaker operates off of standard household current using the supplied 5' AC power cord.

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Customer Q&A

Q
Crutchfield asked: Why did you buy this?
A
Reviews and experience with other Bose products. [ Howard  May 19, 2018 ]
A
Chosen over a Sonos because I have some old time radio shows I listen to which are poorly recorded and need a lot of equalization to enjoy. Using this via Bluetooth will allow for that. Sonos doesn't have an EQ to speak of in their app, other than bass and treble which is not an eq, but rather are simple tone controls. I need a full 8 bands lift the vocals in some of the recordings I own, so Sonos won't allow for that so Bose gets my money. [ Ryan  May 03, 2018 ]
A
We have other Bose sound touch speakers and really enjoy them. [ Morgan  Dec 14, 2017 ]
A
because that's what I like dang!!!! [ chris  Oct 12, 2017 ]
A
It's a gift for my mom, who is fine with technology in general but isn't the kind of person who would want to have to use her phone to control the music. For her, I like that the Bose SoundTouch series has a built-in display, physical remote control, and direct-access preset buttons for favorite Pandora channels or internet radio stations, etc. [ David  Aug 06, 2017 ]
A
No phone needed to play music, has its own wireless connection. [ Armando  Jun 19, 2017 ]
A
Bose products are well built, and sound great. I have several other products, including other SoundTouch models, so this unit will integrate with my network. [ ROBERT  Jun 09, 2017 ]
A
Already have the SA-5 amp for outdoor speakers and wanted to add-on with Soundtouch for in the house. [ Stephen  May 20, 2017 ]
A
Products with good reputation [ JUNJYE  Feb 13, 2017 ]
A
I like the brand and hoping this is a step up from the 10 series. [ Barry  Dec 11, 2016 ]
A
great sound quality [ AMY  Dec 10, 2016 ]
A
I have one and like it. These are gifts. [ Debbie  Nov 14, 2016 ]
A
seemed to be the product that best fit my needs [ Robert  Sep 16, 2016 ]
A
I have Bose SoundTouch 30 Series III since 1st released. Klunky software improved and recent addition of Amazon Prime Music (not even listed yet) caused me to purchase SoundTouch 20 Series III. Set up is not easy, however every day use is very easy. Within it's limitations, which I do not have issues with as some may have, it is worth the expense. [ Joseph  Jun 09, 2016 ]
A
I own several Bose products the sound is great . Also I listened to this model and compared it with sonos . I just thought the sound was clearer . [ Peter  Jun 01, 2016 ]
A
Past excellent experience with Bose products [ carol  Dec 17, 2015 ]
A
Perfect system for small one level house with large combination living area ( kitchen / dining / living). Have other Bose products and I love them! [ Patricia  Dec 01, 2017 ]
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My wife wants a good radio to hear when she is cooking. [ Walter  Nov 30, 2017 ]
A
Bose wi-fi speakers are the perfect choice ... and this product will not only deliver the sound, but will also provide connection/interactive choices to the different music apps I use to provide what I am looking for to enjoy all my music, and on top of that it is easily portable, so I can move it around the house if I need to. [ Cyntha  May 01, 2017 ]
A
Quality price [ Scott  Nov 11, 2016 ]
A
GOOD QUALITY [ RODOLFO  Aug 21, 2016 ]
A
I have one on my kitchen counter. This one will be a house warming gift. Sound is good for its size. Presets on radio and remote is my favorite thing once set up through app. White has light gray front. [ Clarence  Jul 23, 2016 ]
SHOW MORESHOW LESS

2 questions already asked

Q
How many watts? Is it capable of volume as well as Bose quality?
[ Kelly  Nov 19, 2015 ]
3 answers
A
Hi Kelly - I don't know how many watts. I have been happy with the volume potential. I haven't made it to the loudest setting yet!
[ MARYA Y  Nov 24, 2015 ]
A
I'm not sure of the Watts but it is a nice little speaker. It is smaller than the 20 series but it does give you some portability around the house and out in the yard, which is the trade off. I honestly haven't had time to crank mine up yet though, I tend to use at 25% volume...
[ Nate  Nov 20, 2015 ]
A
Don't know the watts, but it's plenty loud for a medium size room with Bose quality.
[ EUGENE  Nov 20, 2015 ]
Q
I have SoundTouch 20 - Months ago I saw a shoulder case on your website. Now I can't find it. Is it still available????
[ Jerry  Oct 10, 2017 ]
1 answer
A
We do not have a shoulder case for it at this time. It looks like which ever case you found we no longer stock. However, we might have more universal style cases that can work. I recommend contacting an advisor on 1-800-324-9695 for a personal recommendation My Bio: http://www.crutchfield.com/Support/Bio.aspx?bio=101
[ Paul  Oct 20, 2017 ]  Staff

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