Contact us
Close contact box
Connect ID #
248 711 13

Our hours

Connect ID #
248 711 13
Chat
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

For simple questions about your order,
try our new virtual agent:

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Niles SVC100K

Sliding stereo volume control with impedance magnification

MFR # FG01653

Niles SVC100K

Niles SVC100K

Sliding stereo volume control with impedance magnification

MFR # FG01653

4 reviews
View this product

Difficulty installing Niles SVC100K

Nelson from Venice, FL on 9/6/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Overall performance of the switch is flawless. Appearance and the materials used are top notch. However, connecting my speaker wires (16 gauge) was a nightmare. Engineering design of the clasping mechanism or, pull back clips is sub par. The smallest female would have difficulty pulling back the clip release even with a 1/8 th inch blade. The instruction booklet while very high quality (Niles) did not say how to move the clips to the off position enabling insertion of the wire. I was under the impression that they were spring loaded and needed an additional hand to hold the blade opening the clip. Later I learned that the clip while spring loaded to capture the wire actually had a detent position enabling me to insert the wire and release the clip. While this may seem trivial to those in the trade, it is a defitine negative to the experienced engineer/homeowner who wanted nothing more than to change out an inoperative switch. Back to the drawing boards Niles and in the meantime update the literature to include proper instructions on how to release the clip.

Pros: Great quality of materials and sound

Cons: Very difficult to attach speaker wires

Crutchfield response on

0 of 1 found this helpful

Niles SVC100K

Dan from Ft worth Tx on 4/27/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Product does exactly as stated in the description, this is my 1st Niles product and am pleased with it.

Pros: Sleek

Cons: No as of yet

Crutchfield response on

0 of 0 found this helpful

Niles SVC100K

Crutchfield customer from Oklahoma City, OK on 2/28/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy to install and works great.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great Wall Volume Controller

Crutchfield customer from Minneapolis, MN on 12/14/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great volume controller. Connectors physically hard to pull off unit to connect speaker wire. After the two connectors (for amp and speakers) with connected wires are pushed back on circuit board, the volume control is easy to install. Very good wattage rating at 100W. Many volume controls only support about 50W.

Pros: Install, wattage, comes with four colors, selectable impedance multiplier.

Cons: Must lift hard to remove connectors off circuit board to connect speaker wires. Intuitively easy installation though.

Crutchfield response on

0 of 0 found this helpful

TOP