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Customer Reviews

PAC SWI-RC Steering Wheel Control Adapter

Connects your car's steering wheel audio controls to select aftermarket car stereos

MFR # SWI-RC

PAC SWI-RC Steering Wheel Control Adapter

PAC SWI-RC Steering Wheel Control Adapter

Connects your car's steering wheel audio controls to select aftermarket car stereos

MFR # SWI-RC

636 reviews
View this product

This thing sucks

Paul from Sandy, UT on 4/13/2019

2017 Hyundai Sonata SE

Verified customer (What's this?)
Verified employee purchase (What's this?)

This thing sucks. I tried installing this thing 3.5 years ago and once I got my dash put back together I couldn't get this ting to work. I gave up and left it in there. Fast forward to today and the stereo I bought has now died so I opened it back up and put a new deck in and replaced this thing with a new steering wheel interface from iDataLink. It works way better and I was able to assign the buttons secondary functions during programming which was done using an intuitive interface on a PC. If your stereo supports a product from idatalink get it instead of this.

Pros: I can't think of much positive to say about this.

Cons: Its confusing, you have to program each function seperately which is confusing. You mess up easy.

Crutchfield response on

0 of 0 found this helpful

Works perfectly after a few tries

Nick from Lebanon, OH on 2/25/2019

2006 Toyota Camry

Verified customer (What's this?)
Verified employee purchase (What's this?)

I didn't want to lose my steering wheel controls so I ordered this after watching some Youtube installation videos. I probably wouldn't have succeeded if I had just gone off the included manual. It took a few tries to get every single detail correct, but I made sure it worked prior to putting everything back together. Once all the buttons did what they were designed to do, I put everything back together and it's worked great for over 2 years now. It's definitely worth the effort.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

hit or miss

neal from Dearborn, MI on 1/9/2019

2015 Nissan Frontier SV

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works fine (when it feels like working). Not terribly impressed, but at least it was inexpensive. I made the mistake of installing it behind the receiver initially, so getting to it was a hassle. Relocated it to the center console. The problem I've mainly had with it is that it will work fine for a while, but then out of the blue certain functions will quit working. If i re-program it it generally works again... until it doesn't. I'm not sure if it doesn't like my receiver or my truck, but at the moment the "volume down" is inoperative. Time to pull the center console, I guess....

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

It's magic!

Steve from Alpharetta, GA on 7/16/2018

2001 Nissan Frontier

Verified customer (What's this?)
Verified employee purchase (What's this?)

I really wanted to keep my steering wheel controls, but would there be any hope for my 2001 truck. YES! Followed the instructions online for my vehicle and I was up and running.

Pros: Supported my older vehicle.

Cons: Programming is a little tedious, but if followed exactly, there are no issues.

Crutchfield response on

0 of 0 found this helpful

Nice Product

Alex from Parker, CO on 7/5/2018

2004 Pontiac GTO

Verified customer (What's this?)
Verified employee purchase (What's this?)

The buttons on my steering wheel didn't work, before the install. The product itself does work fine, programing and led flash responses. Just not getting a signal from the buttons, which I really expected would be an issue before buying and trying the device.

Pros: Works

Cons: Doesn't fix a pre-existing issue with your steering wheel buttons. Was a little much of me expecting a fix of an existing issue from this device.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Brian Sayne from Orange City, FL on 6/3/2018

2013 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Plug and play for an 2013 Toyota Tundra

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Alvin, TX on 5/29/2018

2012 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Just what I needed exact fit

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Topeka, KS on 5/17/2018

2011 Suzuki SX4

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great in my Suzuki.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Bryan, TX on 5/3/2018

2005 Mazda Miata

Verified customer (What's this?)
Verified employee purchase (What's this?)

I had a good experience... Thank you for +10 stars technical support.... its my first time processing parts from you guys ...Will not be the last... Thank you...

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Circleville, OH on 5/2/2018

2006 Mercury Milan

Verified customer (What's this?)
Verified employee purchase (What's this?)

Doesn't work. I wired it up exactly as the instructions specified for my specific vehicle. Still doesn't work.

Pros:

Cons:

Crutchfield response on 5/8/2018
Once we saw this review, our Tech Support guru, Jason, reached out to this customer to help them further. We'll either help get the adapter working the way it should, or help him return it for an exchange or refund.

0 of 0 found this helpful

swc module no workee

kenneth from krum, tx on 4/30/2018

Verified customer (What's this?)
Verified employee purchase (What's this?)

i cannot get the swc module to work. i have reset it a lot. to reset, the whole shebang has to come out. which is like installing the radio/harness all over, which i have become VERY good at. pioneer 8200nex, and this sucker is heavy. i have tried manual setting, still, no workee. i did get the answer phone button act like it lowers the sound, and another button to mute, but not the correct ones. the first one would not turn on, so i got another. since i had soldered the entire harness, i redid EVERYTHING, hoping. i am still hoping, but more given up. while the harness itself is a great help for the actual radio install, it would be nice if the module worked. and this harness/module has to be used to get the nav to work

Pros: harness is a great help to install the radio

Cons: module no workee. reset many times. have to remove everything to reset

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Scotia, NY on 4/24/2018

2005 Lincoln Aviator

Verified customer (What's this?)
Verified employee purchase (What's this?)

I had a small stumble when programming it but the support was able to call me and walk me through it with no problems

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great Product

Brian from Ottawa, OH on 4/18/2018

2010 Ford Edge

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product. Works as described. Detailed instructions for install.

Pros: Easy instal

Cons: None

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Indianapolis, IN on 4/11/2018

2012 Nissan Titan

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great products

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

David from Duluth, GA on 3/26/2018

2003 Infiniti G35

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works without any issues with my Kenwood DNX893S.

Pros: Integrated with my G35 without any issues.

Cons: None so far

Crutchfield response on

0 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Rob from Heath, OH on 3/26/2018

2018 Nissan Versa S

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very confusing. Had to call tech rep to help with figuring out , since my 2018 Nissan wasn't listed and the wire colors didn't match.

Pros: works ok.

Cons: wire colors and diagrams need updated.

Crutchfield response on

3 of 3 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Salisbury, MD on 3/15/2018

2004 Mercury Mountaineer

Verified customer (What's this?)
Verified employee purchase (What's this?)

The PAC SWI-RC was indeed easy enough to hook up,,,, and good quality!!!! THANKS Crutchfield!!!

Pros:

Cons:

Crutchfield response on

0 of 3 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Jacob from Slidell, LA on 3/13/2018

2015 Nissan Versa S

Verified customer (What's this?)
Verified employee purchase (What's this?)

Well not impressed. I have a 2015 Versa and it works for all buttons except the phone buttons. If not for that I would have given it a 5. I called CF and they were very nice, there just wasn't any kind of fix for this vehicle. It may be fine for yours. The provided instructions are a nightmare, go to the website and put your info. in and print, much simpler and easier.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Richard from Lewisburg, TN on 1/10/2018

2001 Infiniti QX4

Verified customer (What's this?)
Verified employee purchase (What's this?)

Let me begin by saying I realize that not all vehicles are as complicated as others. However, while attempting to install this adapter on my son's nissan I had nothing but issues. I have installed car stereos for over 30 years and this adapter was without a doubt the most difficult install ever. It required resistors to be installed on the wires all under a certain OHM level. Then, it would not program. Crutchfield support was awesome. They even answered on a Sunday which I did not expect. Finally after 3 attempts to get this working I had success. But only because the Crutchfield rep Rudy called PAC and then PAC suggested I take out the resistors. Well, I took out one and the thing worked so I left the others alone. I would never had thought to do that if Rudy had not suggested it. And the many pages of stuff provided by PAC and also their Website instructions did not suggest that either. Everything seems to be working now, which is why I give it a 3 instead of a one. The poor rating is due to the complexity of installation and programming.

Pros: Works good once you get everything figured out

Cons: Installation is very difficult in a Nissan

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Clyde from Nederland, TX on 1/3/2018

2008 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

Bought this in conjunction with the PAC wiring interface for installation of JVC KW-R930BTS in an 08 F250. The adapter worked flawlessly. The only reason for the -1 star is the instruction manual. You would think with both kits being PAC, it would have specific instructions on how to wire the two kits together. No such luck! I figured it out, and it worked flawlessly once installed. However, I wasted several hours researching and scratching my head when this was easily avoidable. If you're going to sell two products that have a high potential of being used together, provide some simple instructions on how to do so.

Pros: Worked flawlessly. All steering wheel controls work as they should with new head unit.

Cons: Should have specific instructions on how to integrate with head unit interface adapter.

Crutchfield response on 1/8/2018
Clyde, whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

David from Munising, MI on 12/25/2017

2013 Toyota Venza

Verified customer (What's this?)
Verified employee purchase (What's this?)

Tricky setting up, you must solder wires to communicate between steering wheel and interfce. Wires on harness are 18 wires on factory plugin are 20 Toyota 2012 Venza installed on.

Pros:

Cons: Disappointed buttons with multi functions will only recognize one. track up track down, radio station up radio station back same button only recognize one fuction.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

David from Frederick, MD on 12/10/2017

2013 Nissan Rogue S

Verified customer (What's this?)
Verified employee purchase (What's this?)

Is difficult to program. I gave up trying. I have some functions but it's not right. When you program it you have to start over each time from the beginning and program each button start to finish. When I was done it would be wrong and then you have to start all over. Very agrivated with it.

Pros: Easy to install

Cons: Very difficult to program

Crutchfield response on 12/12/2017
David, we're sorry you're having problems with your SWC adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem and get the adapter programmed correctly! Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Guest from Jamestown ND on 11/1/2017

2006 Toyota Camry

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love the product! For my 2006 Toyota Camry I had to move the pin for the accessory power to the stock JBL amplifier

Pros: Detailed instruction

Cons: FIT modification to fit

Crutchfield response on

0 of 0 found this helpful

Good product

Randy from Greeley, CO on 10/31/2017

2003 Ford Focus ZX3

Verified customer (What's this?)
Verified employee purchase (What's this?)

After a false start and some frustration the adapter works great. I misread one of the wiring instructions, but in my defense and this my only negative comment, the instructions are simultaneously vague and over-complicated. So keep calm (etc.) and go one wire at a time and it'll be fine. I called PAC customer service and that worked good too. Ultimately I like the product and I'm glad PAC and Crutchfield make it available.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

JAY S. from Philadelphia, PA on 10/30/2017

2012 Nissan Sentra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Got all but 1 control back on steering wheel

Pros: Works well

Cons: Instructions are terrible. Note when white wire connected make sure you have 5 volts. Instructions do not tell you this

Crutchfield response on

0 of 0 found this helpful

Not plug and play but worth it

David from Mesa, AZ on 10/29/2017

2001 Nissan Frontier

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a nifty gadget to use in order to retain your steering wheel controls. All of the information you need is included but you can also find it all on their site just to verify that nothing has changed. You may need to do some soldering depending on your particular vehicle but it's worth it to keep your steering wheel controls. You need to do some reading and jump through some hoops to set it up and program it but it's nothing too terrible. Crutchfield tech support is always there to help if you need it.

Pros: Retain steering wheel controls with certain after market head units Good documentation

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

boogie from Minneapolis, MN on 9/7/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Perfect Worked great the 1st time.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from MN on 9/6/2017

2015 Nissan Frontier SV

Verified customer (What's this?)
Verified employee purchase (What's this?)

The documentation is confusing. My vehicle wasn't listed on the vehicle application guide, which according to them means my vehicle isn't compatible or it hasn't been tested yet. My vehicle is a 2015, but the newest year on the guide was a 2013, with a date on the guide of 2013. The note closest to my vehicle was obvious it wasn't for my vehicle. I ignored the note, and used the instructions on their website which worked. Also, a software programming procedure on the website was different from the instructions that came with the adapter. Although it worked in the end, to many confusing instructions.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Steering wheel accessibility to my radio again Yea Ha!

Scoop from Sarasota,Fl on 8/29/2017

2006 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

The Swi-Rc steering wheel control adapter was easy to program and works flawlessly on my 2006 F250 with a Pioneer AVH-2300 DVD double din aftermarket radio.

Pros: Good directions, easy connections

Cons: I had a wire in my truck wiring harness that had a bad connection. But no cons for the steering wheel control adapter. Make sure you read directions carefully and set it up for your application!

Crutchfield response on

0 of 1 found this helpful

Disappointed

Michael from Clermont, GA on 8/23/2017

2016 Nissan Frontier S

Verified customer (What's this?)
Verified employee purchase (What's this?)

Not impressed at all with PAC customer service, or Crutchfield for that matter. Couldn't find model year specific instructions on PAC website (2016 Nissan Frontier). Called Crutchfield, was told that a wiring diagram would be emailed. Never happened. Called again, all I got was a link to PAC website. Emailed PAC and got offered the contact info for a local installation facility. Had to figure everything out on my own. At least most controls work - still can't get phone controls to work. Think REAL hard if you hate the stock system bad enough to take a chance on third party equipment. Wish I had saved the money and left well enough alone.

Pros: Most functions work - still can't get phone buttons to work

Cons: terrible instructions, no model-year specific instructions, terrible customer service

Crutchfield response on 8/29/2017
We were sorry to hear about Michael's experience with our Tech Support team. We're having one of our Tech Support supervisors contact Michael to help get this working correctly. We strive to provide the best service, before, during, and after your purchase. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Works good

Crutchfield customer from Ft Lauderdale, FL on 8/14/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works good

Pros: all

Cons: nom

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Crosby, Tx on 7/30/2017

2017 Nissan Frontier SV

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works good but....calling Crutchfield for exact wiring is almost a must. It comes with very detailed complicated wiring scenarios which needs to be done right....so call them. They will guide you and make it 100x easier!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Good controls

Jason from Pensacola, FL on 7/10/2017

2010 Honda Accord Crosstour

Verified customer (What's this?)
Verified employee purchase (What's this?)

Does what it is supposed to....allows me to control the audio from my steering wheel in my 10 Crosstour.

Pros: Lets me retain steering wheel controls and easy to connect.

Cons: Slight delay when using steering wheel controls.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Dave from Wa on 6/26/2017

2006 Kia Sedona

Verified customer (What's this?)
Verified employee purchase (What's this?)

I admit I was in a hurry to install my CD player in my wife's minivan but when I started to figure out how to install this it was way over my head. This was my 1st install and it went well except for this. Maybe watch some oneline videos or something but the directions are horrible.

Pros: The bundled package was a good price

Cons: Good luck

Crutchfield response on 6/27/2017
Dave, we're sorry you had difficulty with your installation. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem and get your gear installed and working. Our customer support team has issued a refund.

0 of 3 found this helpful

Just like factory

Danny from Greeneville, TN on 6/18/2017

2006 Nissan 350Z

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good product . Works flawless . The installation instructions were concise and easily applied .

Pros: Great instructions

Cons: Mounting

Crutchfield response on

2 of 3 found this helpful

Factory options still functional

Benjamin from Harrington , DE on 6/5/2017

2009 Nissan Sentra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works as described, little challenging to install.

Pros: Allows use of steering controls with aftermarket radio

Cons: None

Crutchfield response on

1 of 1 found this helpful

Love this adapter

Erick from White Plains, NY on 5/14/2017

2013 Subaru Impreza WRX

Verified customer (What's this?)
Verified employee purchase (What's this?)

This product works great all features of my cars steering wheel work like if it came like this out of the factory

Pros: Works as it should and if programmed accordingly to instructions you should have no issues

Cons: None

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Jeremy from West Chester, OH on 5/7/2017

2001 Oldsmobile Intrigue

Verified customer (What's this?)
Verified employee purchase (What's this?)

Giving it 2 stars since I had to send it back. When connecting to a 2001 intrigue, the directions I got directly from the site were for a 2002. Maybe that was a big deal. Not sure. But the pin out was different than what I was seeing. So I decided to skip it since it was only to be used for volume, program and seek.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Lockport, NY on 4/24/2017

2007 Ford Edge

Verified customer (What's this?)
Verified employee purchase (What's this?)

A little confusing for first installation. Next one will be easy. Had to program several times to get SWC to function correctly but glad I did. It is so nice to be able to use SWC!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Steering wheel buttons switch

Crutchfield customer from Virginia on 4/19/2017

2006 Pontiac GTO

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy to program and wire up small to fit in tight places.

Pros: Easy to use

Cons: None so far

Crutchfield response on

2 of 3 found this helpful

PAC SWI-RC

Crutchfield customer from Merrick, ny on 4/8/2017

2001 Nissan Maxima

Verified customer (What's this?)
Verified employee purchase (What's this?)

If I could give it 0 I would. Worked for a year once warranty was up it no longer worked and was messing up my system by cutting out the audio. Buy a diff brand!!

Pros: Worked for a year

Cons: Everything

Crutchfield response on

1 of 4 found this helpful

Frustrating thing

Chris from Charleston, SC on 4/7/2017

2012 Nissan Sentra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Needs improvement. Just like others have said, instructions are unclear and on multiple sheets. Many wires are not used on the unit and factory lines have to be cut to add this( it doesn't tell you this, just have to figure it out eventually). Very hard to program because the system is a pain and the button is recessed so you'll need a pen or similar item to push it, while juggling the unit and the controls you need to push in the right order before it times out and you start over. Lots of trial and error. I have most of the functions working but not all of them.

Pros: Makes some of the steering wheel controls work

Cons: Not all of the original functions work. Crappy instructions. Have to look in 2 locations

Crutchfield response on 4/10/2017
Chris, we're sorry you're having issues with your adapter. If you need help, please just reach out to our tech support team. They can either help get the adapter working the way it should, or possibly return it for an exchange or refund.

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Dave from Denver, CO on 4/3/2017

2004 Land Rover Discovery

Verified customer (What's this?)
Verified employee purchase (What's this?)

Not easy to program, instructions from PAC were not very detailed (or completely accurate). A quick phone call with Crutchfield's excellent customer service helped though! I got it working for my volume, never was able to get track up and down to work. Would not purchase again, but I am happy enough with the unit now that its installed and working partially.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Don't Bother

Jeff from Nags Head, NC on 3/30/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Don't bother. The instructions are terrible and conflicting. I gave up after multiple attempts to get this thing to work.

Pros:

Cons:

Crutchfield response on 4/4/2017
Jeff, we're sorry you're having issues with your adapter. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem or set up a return within 60 days of purchase. We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

1 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Nashville, TN on 3/27/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

It was a lot of work to put in, but I have done stuff like this before. Not that big of a deal for me. But once the unit was programmed (no issues there) it worked for about 3 minutes then stop. Double and triple check my connections, no issues. Seem to think that it does not like the blue tooth on the radio. still looking into this. Not happy with the product so far.

Pros:

Cons: will not work continuously

Crutchfield response on 3/29/2017
We're sorry you're having issues with your adapter. If the problem continues, or if you need some help, please just reach out to our tech support team. They can either help get the adapter working the way it should, or possibly return it for an exchange or refund.

2 of 3 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from North Stonington, CT on 3/26/2017

2014 Nissan Pathfinder

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is perfect now I can still turn my volume up and change the station from the steering wheel!! That was my biggest drawback to changing out the factory stereo.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Oh well

Kris from Glen Oaks, NY on 3/21/2017

Verified customer (What's this?)
Verified employee purchase (What's this?)

Can't get it to work with my controls

Pros: None

Cons: Won't work

Crutchfield response on 3/22/2017
Once we saw this review, our Tech Support team reached out to Kris to help her with the adapter. We'll either help her get it working the way it should, or help return it for an exchange or refund.

1 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Chandler on 3/20/2017

2016 Nissan Frontier SV

Verified customer (What's this?)
Verified employee purchase (What's this?)

I didnt use due to its complicated instructions and install.

Pros:

Cons:

Crutchfield response on 3/21/2017
Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

0 of 1 found this helpful

Works, but frustration install

Jeff from Panama City, FL on 3/19/2017

2006 Ford Explorer

Verified customer (What's this?)
Verified employee purchase (What's this?)

I installed this on a 2007 Ford Edge. I downloaded the specific instructions for the car. They were about a 80% solution. I had left over wires that the instructions did not mention. Called Crutchfield and they told me to ignore them. I did and it worked. One area I did not like was the requirement to "cut" two wires from the factory harness and then attach to the PAC SWI-RC harness directly. 20-20 hindsight a better solution would have been to splice into the wire harness. Cutting the wires made this a one way street.

Pros:

Cons: Required to cut factory wires on OEM harness

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Easley, SC on 3/14/2017

2016 Nissan Frontier S

Verified customer (What's this?)
Verified employee purchase (What's this?)

have installed a few of these with no issues , but didn't work properly on my frontier, not saying it's a bad interface just didn't work on this vehicle

Pros: good instructions, easy to wire

Cons: wouldn't work properly on my nissan truck

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Washington, DC on 3/12/2017

2004 Nissan Maxima

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Did not work well with my 04 Nissan Maxima

Pros:

Cons: Didn't work well with my 04 Nissan Maxima

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1 of 1 found this helpful

What a great helper!

GEOVANNI from Pulaski, WI on 3/9/2017

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I love this invention.Take control again of your steering wheel buttons after installing an aftermarket head unit with this clever device.Very easy to program and also has a nice selection of options that you can add if desired.

Pros: All

Cons: None

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Richardton, ND on 3/8/2017

2007 Ford F-250 Super Duty

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I installed this in a 2007 F250. The instructions are kind of extensive for what the product does in my opinion. They could have summed them up and made them a bit more clear. I did like the fact of being able to program the module to specific button functions, this took me a few tries however because if you don't do it exactly in the right order you have to start all over. Had a lot of wires that were not used in my install.

Pros: Once installed and programmed it works like a dream

Cons: Instructions are lengthy and could have been more clear. Also could have an easier way to program the button configuration

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Orlando, fl on 3/8/2017

2007 Honda Civic SI

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Easy to install. Alot of information online and in the installation guide. Great quality

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

James from Lancaster NY on 3/8/2017

2008 Honda Ridgeline

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Poor instructions could not complete install, left off vehicle and made due without steering controls

Pros:

Cons: Poor instructions for installation Didn't use

Crutchfield response on 3/13/2017
James, we're sorry you ran into problems during your installation. Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our tech support team right away. They can help you solve the problem or set up a return within 60 days of purchase. We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

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PAC SWI-RC Steering Wheel Control Adapter

Trai from Canby, OR on 3/8/2017

2014 Kia Soul

Verified customer (What's this?)
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This is by far the most complicated part of redoing my entire car, the wires that their website said were there, were not their at all. I actually didn't even install it i tried for 30 minutes to figure it out then just gave up.

Pros:

Cons:

Crutchfield response on 3/13/2017
Trai, we're sorry you had problems during your installation. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem or set up a return within 60 days of purchase. We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

0 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Blue Springs, MO on 3/7/2017

2005 Jeep Grand Cherokee

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Works as expected with no isses. Easy installation and programming with full instructions.

Pros:

Cons:

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I have all the controls!! 2011 Subaru STi

Brandon from Seattle, WA on 3/6/2017

2011 Subaru Impreza WRX STi

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Pretty easy to use! Don't forget 1 ground wire connects to the factory harness in the car, along with the info wires. Follow step by step instructions and it's a breeze! PACaudio.com has all the info you need also. Print out whatever car make and model you have for the easiest install!

Pros: Works like it should!

Cons: None

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Instructions not great, but it does work

Brad from Indianapolis, IN on 3/5/2017

2006 Saturn VUE

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I have mixed feelings about this product. I have installed many stereos, some with multiple amps and subs. The many confusing instructions made this very difficult to install. It took 2 calls to Crutchfield support to get this to work in my vehicle. Thankfully, their support was great and we got it to work. I was able to program it to work with my controls, and it does a great job. The instructions could use some clarification.

Pros:

Cons:

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Difficult at best

Mike from Clinton, TN on 3/5/2017

2012 Nissan Titan

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Still don't have it working

Pros: I hope it ends up working

Cons: Difficult instructions. I ended up not installing this after 2 hours of messing with it. When the weather warms up I'll try again

Crutchfield response on

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Installer did not know how to install it

Jerry from Phoenix, AZ on 3/4/2017

2007 Kia Sorento

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The installer at a local big box retailer did not know how to install it with the radio.

Pros: N/A

Cons: Make sure that you call around to other audio installation stores and ask them if they can install this before you order it.

Crutchfield response on 3/6/2017
Once we saw this review, our Tech Support team reached out to Jerry to offer our help with the installation. We'll either help him get the adapter installed, or help him return it for an exchange or refund.

0 of 0 found this helpful

Poor Install Instructions

Crutchfield customer from Liberty Lake, WA on 3/2/2017

2004 Toyota Prius

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Works great so far. However the installation instructions could use updating to be more clear.

Pros:

Cons:

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Simple

Brian from Duluth, GA on 3/1/2017

2005 Lincoln Town Car

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Simple to use and works well.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Jeremy from Pittsburgh, PA on 2/22/2017

2007 Suzuki Grand Vitara

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Worked perfectly in my wife's 2007 Suzuki Grand Vitara. One thing I love is that you program your steering wheel buttons independently into this controller. That means you can assign the button on the wheel any function regardless of what the button says. If you want volume up to answer the phone and volume down to hang it up, you can do that.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Emilio from Antioch, CA on 2/19/2017

2006 Mazda MPV

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Works great. Installing is simple enough (if you can install a stereo, you can probably install this unit). It helps to grab a pencil and make notes on how to install on your specific application. There are many wires and instruction sheets that you won't need to use. On my application, the blue and yellow wire from this unit goes to the input control wire on my JVC (also blue and yellow).

Pros:

Cons:

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Does the job

Andrew from Georgetown, Texas on 2/15/2017

2010 Chevrolet Malibu

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Programming is always a pain and no dual functionality. Product works great though.

Pros: Works

Cons: Pain to program No dual function

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Montgomery, AL on 2/15/2017

2006 Honda Ridgeline

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Very difficult to understand and hard to program. Thank you Crutchfield for being there for me when I needed help.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Worked great, and an awesome price!

Crutchfield customer from College Station, TX on 2/14/2017

2004 Mazda 3

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So, this product worked like 5 stars, but the directions were a bit lacking. The ground wire actually had a split wired into it that was not mentioned, and the directions on the program were not very clear. I actually used the extra ground to make a ground connection on the new wiring harness to ground out an old OEM wire without having to cut into the OEM harness. It took about 15 minutes of trial and error and then I think I figured it out. Regardless, it ultimately works great. I'd buy it again, especially since I paid half as much another brand offered at another retailer.

Pros: Wiring allowed for a lot of flexibility and functionality

Cons: Directions need some work

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Works perfect

Gregory from Chattanooga, TN on 2/14/2017

2016 Kia Forte

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I hooked this up in my 2016 Kia Forte and it is great. It is paired with a Pioneer AVH-X2800BS. It was very easy to install and program with the help of Crutchfield tech support.

Pros: Easy install Easy Programming

Cons:

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Well worth 30 bucks

Everett from Saint Agatha Maine on 2/10/2017

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I ordered this product to use with my Blaupunkt new jersey. First I called the company that makes the control adapter, they were not sure how to make it work with my radio. I called Crutchfield and they knew exactly what to do, which was to go into the New Jersey's menu and set it up there. Which worked right away.Friends are amazed I got an aftermarket radio to work with my steering wheel controls.

Pros: Works with my radio, price was low, small unit.

Cons: Directions were not completely clear to me.

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Sorta works

Crutchfield customer from Harker Heights, TX on 2/10/2017

2005 Nissan Xterra

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Half works. Everything else programmed and functioned but it would not turn the radio on or off which is important to me. Reached out to PAC customer service and was told via email that turning the radio on or off isn't a supported function of the control adapter, so I'm not sure what function power is supposed to do based on PAC's understanding of what their product does. Requested clarification and heard nothing else back from PAC.

Pros: Bundled with other items so didn't have to pay full price.

Cons: Not all functions work, PAC tech support seems clueless.

Crutchfield response on 2/21/2017
Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

0 of 1 found this helpful

Works great

Eric from Denver, CO on 2/9/2017

2014 Subaru Forester

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I'm conflicted on this review. On the plus side, this device seems to work perfectly and I'm glad it exists. I was able to get the steering wheel controls to do everything I wanted with the new radio I bought, which makes me very happy as I rely on them a lot. On the negative side, it was kind of a pain to install. Having said that, I don't know that there's much this manufacturer could have done about some of that. Perhaps instead of tapping into wires an adapter harness or something, but that could get unwieldy. But I think it suffers a bit from trying to be everything to everyone. The included instructions are huge, but it turns out you don't need much of them. I went to the website to get the instructions for my car, which is a nice feature and they're much smaller. But they're poorly written. I was very confused by them until I went to an online video website and saw a third party describing the process. At that point it turns out there aren't that many steps, and it's not too awful of physical install. But they could have been clearer initially about the subset of instructions that you'll need, that you can get rid of many of the wires (likely), etc. The simplified instructions for your vehicle online could have replaced ALL of the instructions with just a little bit more explanation behind them. The programming step was a little time consuming as you have to start over if you make a mistake. Plus, it wasn't clear what happens if you try to overload instructions to the sa

Pros: Works great!

Cons: Instructions and install process is a bit elaborate

Crutchfield response on

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Works perfectly

Mike from Versailles, KY on 2/6/2017

2005 Toyota Tundra

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Steering wheel controls work perfectly.

Pros: Easy to use and works great

Cons:

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0 of 0 found this helpful

Great product, weak instructions.

Crutchfield customer from Watertown, WI on 2/2/2017

2006 Toyota Tundra

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Product alone gets 5 stars. It works exactly as it should. The instructions get zero stars. Do your self a favor, read the instructions to figure out what wires you need and a general idea of how it installs. Then call Crutchfield's technical support. That 10 minute phone call will save you piles of time and frustration. Also, be sure to test all controls thoroughly prior to putting everything back together. I programmed "presets" on my controls and tested it and the station changed. I hadn't yet programmed stations so I thought it was working. It was actually just "tuning". I had to program for "track" to get it to go through the presets, even though there was a function called "preset." If this is confusing you, imagine how I felt! At the end of the day, my steering wheel controls work how I hoped they would with an aftermarket radio, and that trumps having great instructions with a crappy product.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from San Diego, CA on 2/2/2017

2006 Honda Ridgeline

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A little buggy. I have my CH button on my steering wheel programmed to do preset, track, and hang up and answer calls. So when I press the up CH button it skips the track and also turns off shuffle which is weird. So I will need to reprogram for the 4th time and I will try to remove the preset function and see if that makes a difference. But it was pretty straight forward to hook up if you have the knowledge of installing stereo stuff. If you don't it will be a little tricky.

Pros:

Cons:

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Works great!

Derrick from Fort Worth, TX on 2/2/2017

2006 Honda Accord EX

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I was a little apprehensive about this item during the installation, as it seemed much more complicated than the other steering wheel interface I had used a few years ago. But after watching a great YouTube video about installation, I got it working very quickly. It does everything it should do with no problems!

Pros: Does everything I need it to VERY easy programming!

Cons: Instructions are needlessly complicated SO MANY WIRES (you can remove some of the unnecessary ones)

Crutchfield response on

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Totally worth it

Nate from Lebanon, NH on 1/31/2017

2010 Subaru Forester

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Complicated: yes. Lots and lots of paperwork and instructions: yes. But worth it: of course. I found a video on YouTube about 10 minutes long walking you through how to set it up and it couldn't have been easier. Totally worth the money.

Pros: Not too expensive Can be used on almost any car

Cons: Time consuming Complicated, but simple

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Visalia, CA on 1/30/2017

2007 Ford F-250 Super Duty

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Fairly simlle to connect and program if your good with wiring. If not do not attempt.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Raymond M from Fryburg, PA on 1/29/2017

2007 Pontiac Solstice

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Did not work.

Pros:

Cons:

Crutchfield response on 1/31/2017
Once we saw this review, our Tech Support team reached out to Raymond to issue an apology and help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

1 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Kevin from Richmond, KY on 1/29/2017

2008 Honda CRV EX

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Clear and concise instructions. Works great!

Pros: Works great. Great instructions

Cons: Have to splice factory wiring

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Torrance, CA on 1/29/2017

1999 Jeep Grand Cherokee

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Used it on my 1999 Jeep Grand Cherokee and it works perfectly. There are no delays using the controls like I read on other blogs. The only problem was the programming, directions are incorrect and had to figure out on my own. You do not have to hold steering wheel control (SWC) buttons for 5 seconds. Press and release SWC buttons instantly and only press the reset on the PAC SWI-RC to skip functions not being used.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Sapulpa, OK on 1/29/2017

2005 Toyota 4Runner

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Installation was confusing at first, but the online instructions really helped. They could be a little more detailed but the product works great after you get it all installed.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

A little disappointed

Crutchfield customer from Lake Jackson TX on 1/29/2017

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Installation is a little tricky, had to call tech support to get it partially working. Phone controls are not working.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC

Kevin from Dahlonega, GA on 1/28/2017

2011 Toyota Tundra

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Everything worked fine for me. Follow the customized instructions for your vehicle from the manufacturers website. Deciphering the included instructions is nearly impossible. Didn't really like having to cut into the OEM wiring to splice it in. Kind of makes it a permanent install instead of something that can be removed later. It would be nice if there were a wiring harness that would work with these things to eliminate splicing the factory wiring.

Pros: worked with no issues, online vehicle specific instructions

Cons: have to splice factory wiring. complicated instructions.

Crutchfield response on

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Kept some of my controls working

Brian from Vienna, VA on 1/27/2017

2013 Hyundai Elantra

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Not the easiest item to install. My particular combination (2013 Hyundai Elantra and Pioneer AppRadio 4) required throwing a resistor into the mix. In the end, my undoing was not paying attention to which pin to connect the wires to. Thankfully, a quick phone call to Mike in tech support straightened me out and I was able to program it correctly and get my steering wheel controls back, albeit without the phone buttons. In other words, if you are going to get this, make sure you get it from Crutchfield, they're the best.

Pros: My steering wheel buttons aren't useless

Cons: Install can require extra connections Programming is not super intuitive Phone buttons still don't work

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Birmingham, AL on 1/26/2017

2009 Toyota Tacoma

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Very helpful instructions, easy enough instal ...works great!

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Coppell, TX on 1/25/2017

2003 Honda Accord EX

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Installation was easy way my Sony radio in a 2003 accord

Pros:

Cons:

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Daunting directions

Andrew from Pennsylvania on 1/25/2017

2008 Mazda 5

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I'm not a professional installer, there was way more to do here than just "plug and play". Now, it was my fault for not reading the reviews or page of this product after adding it to my cart. I wanted my factory SWC to work and I knew Crutchfield wouldn't steer me wrong. So I bought this. Long story short, there's a bit of detective work to getting this wired properly. The instructions are not really clear and are rather daunting to get through in general. I was able to wire it mostly right, but it would't pair with my headunit. but it wasn't until I talked to a Crutchfield support person (thanks Cecil) that I learned I'd need to splice into the factory wire harness, which I had zero interest in doing and nothing to splice with! So, I left this out of my install and will just use the Pioneer remote to control my device. I rarely use the steering wheel buttons in my cars anyway. I'm undecided on whether to keep this device and try later, send it back or save it for the next owner if they want to deal with it. I have no desire at this point to pull the car apart again! In short, it might be a 5 star product, but the directions drop it to 3 stars.

Pros: I'm sure it's great if it works!

Cons: Daunting directions. If you're not comfortable with splicing, you might want a professional installer to do it.

Crutchfield response on

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Useful

Crutchfield customer from MO on 1/24/2017

2009 Subaru Impreza WRX

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Instructions not as clear as Crutchfield radio installation instructions. My car required an exception to the instructions provided, which was a pain.

Pros: Good flexibility

Cons: Not great instructions.

Crutchfield response on

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Works as described

Dave from Salt Lake City, UT on 1/23/2017

2003 Toyota Sequoia

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Product is great. It works as promised. I had it professionally installed but all my steering wheel controls work.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Apopka, FL on 1/23/2017

2006 Toyota Highlander

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For an amateur, this was a complicated installation. The wires from my Toyota harness did not coincide with the instructions. Needless to say, I could not get the steering wheel controls to work the radio. I will have to take to a professional to get it wired correctly.

Pros:

Cons:

Crutchfield response on 1/25/2017
Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem and get the adapter installed and working. We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Athens TN on 1/21/2017

2004 Chrysler 300M

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It fit my car perfect! Works great, I love it!

Pros:

Cons:

Crutchfield response on

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Cool device

Stephen from Charlotte, NC on 1/19/2017

2006 Toyota Highlander

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Giving it a 3. Lots of video watching and instruction reading and I got it installed. The Steering wheel buttons registered with the adapter, but I couldn't pair with the radio. Don't know who's fault it is - me (the installer), the radio or the adapter. Would have been cool if it worked.

Pros: I couldn't get it to work, but I can't say it is the devices fault.

Cons: None.

Crutchfield response on 1/24/2017
Once we saw this review, our Tech Support team reached out to Stephen to issue an apology and help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

0 of 0 found this helpful

works. mostly.

miles from Lewis Center, OH on 1/19/2017

2007 Honda Civic SI

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It works. Mostly. Nice to be able to still use the steering wheel controls to do stuff with an aftermarket head unit. This was probably the most complicated part of installing a new head unit though, which also included running a harness to the factory amp to bypass it (which included pulling the console out of the car). It wasn't that hard to program. I gave it 4 stars because the steering wheel controls' functionality isn't 100% there. There are only 4 buttons vol UP, vol DOWN, channel UP, channel DOWN. Volume buttons work fine. Channel buttons work fine to toggle between radio stations. But the channel buttons used to toggle between tracks on a CD, and that function isn't there anymore. So I did a lot of work (I probably spent 1.5-2 hours on just this part of the install between wiring it and reading the directions and reading the website and splicing the factory harness to make it work) to only regain 2 of 3 OEM functions. /shrug/

Pros: retained some steering wheel button functionality, which is convenient

Cons: Did not retain ALL steering wheel button functionality.

Crutchfield response on

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Much Easier Than Anticipated

Joel from Louisville, IL on 1/16/2017

2003 Mercury Grand Marquis

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When I opened the package I saw a mass of wires. This is only the 2nd car stereo I've installed, and the last one was about 15 years ago. I was amazed to see that only one of the wires needed to be used. The programming of the remote buttons was easy, and everything worked perfectly! Some websites may scare you into thinking it's complicated to keep your steering wheel remote controls, but the PAC website gave step-by-step instructions that were clear and accurate.

Pros: Great instructions Works as advertised

Cons: None

Crutchfield response on

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

clyde from Arizona on 1/16/2017

2006 Honda Ridgeline

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works well, took crutchfield tech to get it wired right.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Santa Maria, CA on 1/16/2017

2008 Hyundai Sonata

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Pretty nice product. Additional capability on unit than what I am using. Program works well but have not figured out how to properly bypass unused steering wheel features (requires program in specific order). Nice to have option to use factory steering wheel controls.

Pros: Nice to keep steering wheel functions

Cons: A little bulky

Crutchfield response on

1 of 1 found this helpful

Way too complicated install for the average user

Eric from Charlottesville, VA on 1/15/2017

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This is an unnecessarily complicated install for the average consumer. I'm an IT manager with 20 years of experience taking things apart and putting them back together, and I struggled with this install. The instructions for the SWI-RC seem to have been translated through several languages before finally landing on English. Finding specific instructions for my vehicle (2016 Hyundai Elantra) required a visit to their website, and the provided instructions took several read throughs before I figured them out. Programming the device requires counting flashing LEDs, and pressing the buttons on your steering wheel in a precise order. Remarkably, on the second try of programming, I got it right, which felt kind of like dumb luck. There must be better options than this; but this is what Crutchfield recommended to me when I purchased my Sony XAV-AX100.

Pros: It works, except for one button.

Cons: Poor instructions not written originally in English; programming procedure requires three hands.

Crutchfield response on

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Yep it works.

Jonathan from Dothan, AL on 1/12/2017

2003 Toyota 4Runner

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I gave this 4 stars since it works perfectly, I'm not going to deny it though I had to spend some time to wrap my mind around how to wire it up. It wasn't that bad though just needed to read every detail well.

Pros: Can use the factory steering wheel controls

Cons: Little confusing installation

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Alamogordo, nm on 1/12/2017

2012 Chevrolet Silverado 2500/3500

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Horrible instructions. It tells me to go to the website then the website tells me to follow the instructions that came with the product. My steering wheel controls still do not work.

Pros: It is small and compact ro tuck under my dash area

Cons: Instructions are confusing and tells you to go to website and website tells you to follow instructions that came with the product

Crutchfield response on 1/17/2017
Once we saw this review, our Tech Support team reached out to this customer to issue an apology and help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

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Do you like a challenge?

Det from Doylestown, PA on 1/12/2017

2011 Subaru Impreza WRX STi

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Do you want your steering wheel controls to work with your new head unit? Do you enjoy counting blinking lights? Are you dexterous enough to hold the device in one hand, turning the ignition to accessory with the other, and using your third hand to press in a button with a pen simultaneously? If you answered yes to these questions, this device is for you. PAC does provide useful instructions on their web site to take you through each step of the installation. You're not completely on your own... unless your vehicle happens to be a Subaru STI with OEM Kenwood Navigation, which incidentally, is my car. I got to put my electrical engineering degree to work on this project. PAC doesn't supply pin-outs for this car let alone step by step instructions. Crutchfield was able to send me some pics of where to connect it, but configuring this thing without step by step instructions was like solving a mystery. I did get it working with my SONY XAV-AX100 head unit. It was the most labor intensive aspect of the installation. While the I followed the PAC programming setup for SONY, the radio didn't respond to the VOLUME UP button -- the SWI-RC mapped it to something else. Fortunately, the SONY XAV-AX100 includes the ability to remap the buttons within the head unit. Problem solved. So, in the end it did work. If your car is listed accurately within the pac-audio web site, you will probably have an easier go of it, but there has to be bett

Pros: Least expensive option, If you can figure it out -- it works

Cons: For a consumer self-install, it's a big hill to climb, More expensive options aren't that much more expensive, Engineering degree is more useful than it should be

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Senatobia, MS on 1/10/2017

2006 Honda CRV EX

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Works good. The amount of wires in this harness can be intimidating. But you only need about 3 of them. Take some time and read the papers, find what you need, then tape the rest back. Only took a few minutes to program after soldering everything into the radio harness.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Plano, TX on 1/9/2017

1999 Honda Odyssey

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Was a technical challenge to get working right and needed to install the capacitor to get it working correctly. The manual programming took a couple of attempts to get it all in sequence and correct. Kept reading about others who bought the AXXESS one and how nice the auto programming feature was for the AXXCESS. Next time would spend the extra money to get that one instead of messing with the PAC.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Sartell, MN on 1/9/2017

2003 Ford Thunderbird

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Didn't connect as easy as advertised. However tech support at crutchfield took the time and we got it to work

Pros:

Cons:

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Customize your steering wheel buttons

Carl from Lebanon, PA on 1/9/2017

2006 Honda Ridgeline

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I didn't realize when I bought it, but you can program the buttons on your steering wheel to do whatever you want. I changed my "mode button" to activate my voice control on my iPhone, instead of switching between sources. Awesome!

Pros: Customize you steering wheel buttons, Save your steering wheel control

Cons: Tricky to install

Crutchfield response on

0 of 0 found this helpful

Great product

Allan from El paso tx on 1/9/2017

2012 Nissan 370Z

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Great product

Pros: Some hard to install

Cons: None

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Auburn, CA on 1/9/2017

2003 Ford Expedition

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This is all I needed to use to make the steering wheel controls work with my new radio. The instructions were confusing and did not indicate to use the blue yellow stripe to connect to vehicle wiring, I thought it was going to be the 3.5mm plug. I did not verify the correct wire until I got to the trouble shooting chart. I also had problems as even though I set the selector correctly before I powered it the wrong selection was stored. I called and they helped me get it on the correct selection and it works great.

Pros: Works great

Cons: Wiring and default to factory instructions confusing to me. It never indicated to use the single wire rather than the 3 conductor plug for my vehicle.

Crutchfield response on

1 of 1 found this helpful

Steering wheel control FTW!

Donovan from Lake Oswego, OR on 1/9/2017

2009 Subaru Forester

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At first I was a little intimidated by all the wires spilling out of this steering wheel adapter. I actually installed my Kenwood deck and buttoned it all up without hooking up this adapter because I was afraid I would mess something up. After driving around for a few days touching my now phantom steering wheels buttons I decided to give it a go. PAC's website had very specific instructions that made the install fairly easy. I'm glad I didn't give up, now I have my steering wheel controls back!

Pros: Great online instructions. Fairly easy install. Controller works great.

Cons: Steering wheel control seems a little laggy, takes more than half a second from push to result on my deck. Wires seem a little long therefore a lot to button up after installation.

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Wentzville, MO on 1/5/2017

2007 Toyota Sienna

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Little scary at first but make sure you follow the directions downloaded for your specific setup and it is easy. Everything was clear except when you are to connect to the receiver. The directions just say to connect it. Well there are two ways to do it and i had to make an educated guess which worked. Otherwise every worked and the programming was easy. Thankfully there was enough room under my dash for all the wiring, adapters, etc.

Pros:

Cons:

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Magic Box!

AJ from Midlothian, VA on 1/4/2017

2004 Toyota 4Runner

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Came as part of the complete installation kit for a JVC unit and also wanted to keep 4Runner steering wheel controls functional. Seems like a cheesy little gizmo, but it works! Gets a little funky when programming it, but after a couple of tries everything was good.

Pros:

Cons:

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1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Los Angeles, CA on 1/4/2017

2006 Honda CRV LX

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This product worked on a 2006 Honda CR-V. Programming was finicky but to be expected from a universal controller. Wouldn't recommend tackling this if you're a novice installer. Take your time and everything will work as instructed. No surprises here. Excellent documentation PAC!

Pros:

Cons:

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1 of 1 found this helpful

It works well, but the installation instructions could be better

Crutchfield customer from Charlotte, NC on 1/3/2017

2002 Lincoln LS

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This adapter works, but the instructions for installation wasn't 100% accurate. The instructions for my vehicle specified a Black/White wire to look at in one of the factory harnesses, but it was actually orange. After figuring out the pin the instructions were referring to, it worked like a charm. Programming this device is simple, but it's absolutely critical that the instructions be followed since it talks about button order and it depends on what brand of head unit you have.

Pros: It works well for what you get.

Cons: Installation instructions could be improved a little. Nowhere near as good as the quality the Crutchfield MasterSheet provides, but then again they don't include information about third party remote adapters in their instruction sheets.

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Read directions!

Anonymous from Bridgewater, VA on 1/3/2017

2007 Dodge Ram 1500

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Easy to use!!!

Pros: easy to use, read directions carefully.

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

joseph from Satellite Beach, FL on 1/1/2017

2014 Hyundai Santa Fe Sport

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I had it professionally installed but it works flawlessly

Pros: Works great

Cons: None

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PAC SWI-RC Steering Wheel Control Adapter

David from Kennewick, WA on 1/1/2017

2009 Chevrolet Malibu

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I didnt want to give it a 1 star This thing is a nightmare i had tech support walk me through installing this it set my factory alarm system off it took me several phone calls 2 full days to get my car out of lock down mode it was a total waste of time and stress i disconnected it and finally got my car running they are refunding me for the product not worth the hassle to do all that work for a couple controls i recommend asking lots of questions before attempting to install one of these

Pros: None

Cons: It killed my car

Crutchfield response on

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Poor instructions

John from ME - Maine on 12/31/2016

2004 Jeep Grand Cherokee

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Instructions are so poor I hooked up the stereo without without this product. I'll try again when I have more time to commit.

Pros: None yet

Cons: Poor instructions

Crutchfield response on 1/3/2017
Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our tech support team right away. They can help you solve the problem and get the adapter installed and working! Lifetime tech support comes with every Crutchfield purchase.

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PAC SWI-RC Steering Wheel Control Adapter

Paul from Bozeman, MT on 12/30/2016

2002 Lincoln LS

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worked great

Pros: works like factory

Cons: should be a little more simple to program

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from San Diego, CA on 12/29/2016

2004 Toyota Tundra

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Able to integrate the steering wheel controls to the new head unit. The unit itself works great, I just wish that the instructions were clearer (more detail).

Pros:

Cons:

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Works as designed

Gregory from Chapin, SC on 12/29/2016

2006 Pontiac G6

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Replaced a Monsoon factory radio in 2006 Pontiac G6 with Pioneer AVH-X5800BHS. After reading the detailed instructions for the installation of this device it took me a few tries to figure out the programming. After I got the hang of the programming I was able to get all of the steering wheel buttons to work.

Pros: Allows the use of factory steering wheel controls with aftermarket radio.

Cons: None

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Grant, MI on 12/29/2016

2006 Pontiac Torrent

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The steering wheel controls on my wife's 2006 Pontiac Torrent would not work.

Pros:

Cons:

Crutchfield response on 1/2/2017
Whenever you encounter a problem with anything you purchase from Crutchfield please contact our tech support team right away. They can help you solve the problem and get the adapter working properly! Lifetime tech support comes with every Crutchfield purchase.

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Works well!

Ryan from Denton, TX on 12/28/2016

2013 Mazda MX5

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Installed on a 2013 Mazda Miata with a Pioneer head unit. Instructions directly from website are vehicle specific and detailed (Crutchfield links you to them). I can confirm you will have to splice into your stock wiring for this install. It was a better option (to me) than not having working steering wheel controls. Still somewhat annoying if you do want to quickly change back to stock. I would like to point out - in my case the "preset +/-" and the "Track +/-" are the same buttons. If you program them both on the Pioneer head unit the "Track +/-" will not work. I skipped the preset and programmed only the track function and it works exactly like stock for me. Not sure if this is how all aftermarket head units will perform or just Pioneer. I did not rate this the entire 5 stars due to the somewhat confusing nest of wires (mine only required 4 of 9), reprogramming to find the correct setting and splicing into factory wiring. However, I am very happy with the outcome if it did take a little longer than I thought it should.

Pros: Steering wheel controls work exactly like OEM.

Cons: Requires splicing into factory wiring. Programming "trial & error" to find the setting that works for you.

Crutchfield response on

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Think twice before purchasing an aftermarket stereo

Dion from Santa Cruz, CA on 12/28/2016

2004 Toyota RAV4

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It shouldn't have to be this complicated. What are there? about a million Toyota stereos but there is no adapter plug for the steering wheel control? so I have to cut my factory harness, solder connections, install a resistor, and do some super complicated programming? I would've looked into a newer factory radio or some other solution that would've retained steering wheel controls if I'd have known how funky this thing was.

Pros: none

Cons: Poor instructions, splicing required, funky solution...

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Raymond from Fairmont, WV on 12/28/2016

2008 Toyota Tacoma

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Just followed the enclosed instructions and it installed and connected perfectly. Easy to program and works great.

Pros:

Cons:

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PAC SWI-RC Steering Wheel Control Adapter

Richard from Bunnell, FL on 12/28/2016

2011 Ford F-150 XLT

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Great product for keeping steering wheel controls

Pros: Keeps steering wheel controls

Cons: None

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Mac from Reno, NV on 12/28/2016

2006 Toyota Tacoma

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After reviewing the very detailed installation instructions, I fully expected this to take some time to install, and multiple attempts at programming. To my surprise, was simple to do, and worked perfectly the first time. This is a great product for the installation I had (2006 Toyota Tacoma). Would certainly recommend to anyone.

Pros:

Cons:

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Works Great

Chad from Bowling Green, KY on 12/28/2016

2007 Chevrolet Malibu

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The controls worked as required. Make sure you take the time to read the instructions and understand the programming steps. It's fairly easy once you understand. Also, make sure steering wheel control setting in your stereo do not have to be changed for this to work.

Pros: Ability to keep steering wheel controls. Fairly simple installation

Cons: Finding a place to stow the unit for future access.

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Oklahoma City, OK on 12/28/2016

2008 Hyundai Santa Fe

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The instructions said to set the switch to position #8 but the radio wouldn't recognize the signal. After calling customer service I was told to try switch setting #7. This worked great. Good thing Crutchfield has great customer service or I would have never got this adapter to work.

Pros: Great customer service.

Cons: Bad instructions

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Gilbert from Miami, FL on 12/27/2016

2014 Hyundai Tucson

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Read instructions carefully to make the programming easier, did not get all my steering wheel functions but it is a universal adapter

Pros: Fairly easy to setup after reading instructions carefully to understand steps

Cons: Didn't get all my steering wheel functions, most of the common ones did work

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Morganton, NC on 12/27/2016

2008 Honda Element EX

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Installation required cutting wires on factory side of wiring harness. Not going to do that. Product info on website should have stated this. Not going to alter factory wiring. Sending it back.

Pros:

Cons: No car specific adapter furnished. Requires cutting into oem harness

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Georgetown, DE on 12/26/2016

2010 Subaru Forester

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What should have been a relatively simple process was over complicated by an overwhelming set of instructions. Unit only allows for limited use of original steering wheel buttons. Metra wiring harness sent did not contain the pins necessary for connecting this device. Wires on harness in the dashboard had to be cut to make connections.

Pros: price?

Cons: multiple

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PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Clearwater, FL on 12/26/2016

2000 Land Rover Discovery

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Work as promised, would be nice to have vehicle specific instructions. On the other hand the staff at Crutchfield is flat our awesome in assisting me. Great team.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Seemless Integration

Ryan from Hofmann Estates, IL on 12/26/2016

2003 Nissan Altima

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Instruction are not intuitive, but once set up, works perfectly.

Pros: Maintains use of stock steering wheel controls

Cons: Takes a little time to identify the exact connections that need to be made.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Houston, TX on 12/19/2016

2006 Infiniti G35

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Most complicated part of install on 06 G35. Had to contact Crutchfield tech assistance several times to get it right. Mainly due to instructions for unit weren't compatible with instructions that came with adapter.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Heartbreaking

Clifton from Anchorage, AK on 12/19/2016

2013 Chevrolet Silverado 1500

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Verified employee purchase (What's this?)

As many others have noted this unit can be a little tricky to program. I first tried to program this unit to operate a Sony receiver in my 2013 Silverado and it would randomly switch what each button would do, i.e. if I were selected the volume up button it would turn the volume up for a period of time and then randomly switch. After calling Crutchfield the advisor suggested there was something wrong with the Sony and sent a new one out. While waiting for the new receiver I realized I wasn't happy with it all around so I canceled that order and got the JVC KW820BT. The unit came in yesterday and I got it in and programmed the PAC SWI-RC. Everything worked and I was so happy. This morning I got in my truck and on my way to work I tried turning down the volume. To my dismay it changed the station. Of course turning up the volume, now turns down the volume. I could not be more disappointed in this product. Now I have to pull my dash apart again and pull this stupid unit out. If you try it I hope it works for you but I could never recommend it.

Pros: You get experience pulling your dashboard apart.

Cons: randomly loses its programming

Crutchfield response on

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Steve from Bourbonnais, IL on 12/2/2016

2014 Mitsubishi Lancer

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Verified employee purchase (What's this?)

It did not work with the radio as advertised, I had a shop try to put it in first and after paying a hefty troubleshooting fee and it still not work. I tried myself and it acts like it works, the led lights up when you press the button but it does not actually do what the button I am pressing is requesting.

Pros: none

Cons: instructions, tech support, over all experience

Crutchfield response on 12/6/2016
We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Brian from norwalk oh on 11/28/2016

2000 Buick LeSabre

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total waste at least one and a half hours trying to get it to work. Finally today i went to my local car stereo place and they put in one that self programs mind you it cost three times as much as this cost but you get what you pay for. it took them 15 min to program

Pros:

Cons: dosent work and Over complicated

Crutchfield response on

3 of 3 found this helpful

2014 mustang install

J.D. from Thibodaux, LA on 11/28/2016

2014 Ford Mustang

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Works perfectly. Wiring may be a lil much for beginners. Call Crutchfield if you get overwhelmed. A smart man always knows how to say he when doesn't know how.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Basic interface module

Tony from Waterbury, CT on 11/28/2016

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Very basic interface. Limited control of dash mounted radio controls.

Pros: Simple install.

Cons: Only capable of volume control. Not able to use seek/scan/memory functions from dash switches. At list price this would have been a waste for my vehicle.

Crutchfield response on 11/30/2016
Tony, we're sorry you're having issues with your adapter. Please feel free to reach back out to our tech support team. They can help either help get the adapter working the way it should, or possibly return it for an exchange or refund.

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Waterford, MI on 11/15/2016

1997 Mitsubishi 3000GT

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Spent hours trying to get this product to work, eventually I just gave up because it wasn't worth the effort

Pros:

Cons:

Crutchfield response on 11/21/2016
Once we saw this review, our Tech Support team reached out to this customer to issue an apology and help him further. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from San Antonio, TX on 11/11/2016

Verified customer (What's this?)
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This steering wheel control work awesome. Very very happy with it.

Pros: Very easy to install.

Cons: Learning how to program the commands was a little tricky.

Crutchfield response on

1 of 1 found this helpful

Poor instructions

Bob from Elgin, IL on 11/10/2016

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This is a complicated install! the mfg instructions are not car specific and as a result have multiple pages of notes, pictures,etc. Most is irrelevant to any one cars install. The radio mfg (Jensen) directions conflicted with the mfg instructions on which features would work. The exact series of setup pushes did not work and as a result the answer and hangup buttons act as next channel buttons. The elantra I put in in did not have all the steering wheel buttons and there was no way to skip the missing ones so the device simply coded the buttons to the missing features. The mfg needs to create a web site that prints specific instructions for a specific car. If i had not called Crutchfield's tech support, I would have wired it incorrectly. Yea for Crutchfield support.

Pros: allows some radio control from steering wheel

Cons: Only provides some controls, very poor and poorly written instructions.

Crutchfield response on

1 of 1 found this helpful

Works well for my use

John from Chippewa Falls, WI on 11/3/2016

2006 Ford Expedition

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This thing comes with lots of documentation and wires so it's a little overwhelming at first. Crutchfield provides a nice one page doc to get you started and directs you to the PAC website for details customized to your vehicle and receiver. It makes it clear which wire(s) to use, what setting to use on the SWI-RC dial, and the programming sequence. I can see where the programming sequence can be frustrating for some, but I read it 3 times through and made notes before doing the work so it went fairly smooth. I only had 4 basic steering wheel buttons to program so it works great for my use. Don't hesitate to call tech support if you're unsure about something. They really are experts and want to help.

Pros: Crutchfield doc and PAC website provide good instructions. Works well for basic 1-funtion buttons.

Cons: Programming can be frustrating if you're not fast enough.

Crutchfield response on

1 of 1 found this helpful

It Works, but that's it.

Charles from Akron, OH on 10/30/2016

2003 Ford Expedition

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I gave it Three Stars instead of Five because it works. For one, programming can be challenging. I had to call PAC support to walk me through the voltage check for each button on the steering wheel. If you have multi-function buttons, you may want to look further for steering wheel controls. I also did not like the fact that it's not auto-programmable. Make a list of the features you need and the ones you want to skip, learn it before attempting programming as the unit will "time-out" if you take to long, causing you to start all over. I killed the battery in my wife's car trying to program the SWC.

Pros: It works. At least it's better than nothing.

Cons: Difficult to program. Limits buttons to single function.

Crutchfield response on

1 of 1 found this helpful

Good unit

James from Pendleton, OR on 10/26/2016

2007 Dodge Ram 2500

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I had problems with the unit not wanting to map all of the buttons the way that I wanted. Crutchfield tech support helped a lot, but could not solve it. Put me in touch with the PAC people and I got the problem worked out. Crutchfield sent a new SWI to me as they thought it maybe bad. I just had to send it back. Everyone involved in this was great to work with.

Pros: works well, great tech support.

Cons: Instructions are off a little. That is why it would not map for me.

Crutchfield response on

1 of 1 found this helpful

Works for what I need

DJ from Dallas, TX on 10/17/2016

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Works for what I need in my want it for but not fully functional in my Nissan with my Pioneer 2800BS. Unable to program phone buttons due to the HU phone button is not programmable button for the this HU or the car isn't compatible. Not sure which it is. But I did try, when I got it to do 'something' it disabled my track up/down buttons. Turned off car and restarted it and only volume and track seek buttons work, so I'll do without the phone buttons. It's pretty accessible on the HU touch screen anyway.

Pros: Easy to use

Cons: Can't use phone buttons and mistakes make you start over.

Crutchfield response on

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Does Not Fit Dodge Dakota or Durango

Nate F from Arlington, VA on 10/7/2016

2003 Dodge Dakota

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While I am sure this is a great product, the website says it will fit my '03 Dakota, however, the instructions provided say that it is incompatible. if you are looking to use this in a Dakota or Durango, it will not work.

Pros:

Cons:

Crutchfield response on

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Excellent Product

Michael from Indian Trail, NC on 9/28/2016

2008 Toyota Camry

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This product is outstanding and easy to install. Highly recommend!

Pros: Easy Install

Cons: Once installed, re-programming is difficult since product is stowed behind head unit!

Crutchfield response on

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PAC SWI-RC Steering Wheel Control Adapter

Fred S from Lewistown, PA on 9/15/2016

2000 Saab 9-3

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Still hooking up but easy to install so far

Pros: Instruction very clear

Cons:

Crutchfield response on

0 of 1 found this helpful

Steering wheel control

StvnVA from Yorktown VA on 9/7/2016

2007 Lexus RX350

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Easy connect and programming. Follow the instructions and you will be able to maintain all steering controls.

Pros: Works as advertised

Cons: Nome

Crutchfield response on

2 of 2 found this helpful

Steering Wheel Controls

Dirtbikedude from Enumclaw, WA on 8/28/2016

2001 Dodge Ram

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Easy way to maintain you steering wheel controls.

Pros: Easy as pie.

Cons: Some extra wires that are not used on my vehicle, looks messy so I cut them off, simple.

Crutchfield response on

1 of 1 found this helpful

Just what my vehicle needed.

D W from New Jersey on 8/23/2016

2002 Mazda MPV

Verified customer (What's this?)
Verified employee purchase (What's this?)

Used this on my Mazda MPV to connect the JVC head unit with the steering wheel controls. There was a bit of a challenge identifying the correct signal wire on the harness but a call to crutchfield tech support gave me the correct answer. Programming is a bit flaky but got it right on try 2. All the steering controls work as per the original system. 2 thumbs up in integrating this with the JVC unit.

Pros: Cheap price for what it does.

Cons: Programming is a bit complicated. Printed documentation with the system is useless and there is quite a bit of it. Use their website link instead and or call Crutchfield tech support for an accurate answer.

Crutchfield response on

2 of 2 found this helpful

Nice prdouct

James from Canton, OH on 8/18/2016

2016 Chevrolet Sonic

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Works really well installation is time consuming and programming it takes a while

Pros: Works well worth the money

Cons: Would recommend professional installation very time consuming

Crutchfield response on

1 of 2 found this helpful

Basics work, but not perfect

Scott S. from Herndon, VA on 8/16/2016

2011 Hyundai Sonata Limited

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The basics of this device work however it has some limitations. I had this installed at Crutchfield store and they got most of the buttons working, but things like the voice command button would not work with my brand new Pioneer head unit which supports voice command/Siri features. The best they could do was make the voice command button work as a "mute" button. Also, this SWC only allows ONE function per button. You can not program it for a "press and hold" second function like the OEM controls. I'm thinking on swapping out this product for something different because of the limitations, however at least he basics work, which many be ok for many people.

Pros: The basic functions work

Cons: Can not program "dual press/press and hold" functions. Voice command button only works as mute.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Wichita, KS on 8/16/2016

2010 Ford F-150 XLT

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Programing the steering wheel controls was quite difficult, but other than that great product

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Harrisville, RI on 8/12/2016

2013 Subaru Outback

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Working without any flaws

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Works, but difficult to set up.

Ed from Abilene, TX on 8/12/2016

2010 Honda CRV EX

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Wether set up data for this unit is inaccurate. I was unable to make it work with the info provided, it was not until I read a review on the website that I was able to interface it with my Blaupunkt. The sheet said position 8 but position 7 is correct. Also the instructions said nothing about accessing a menu in the Blaupunkt to get it to work. Works fine, but the info needs to be updated.

Pros: Works

Cons: Supplied instructions are inaccurate.

Crutchfield response on

1 of 1 found this helpful

Works great

Seth from Torrington, CT on 8/10/2016

2007 Pontiac G6

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Works great.... Directions are very confusing. Search you tube and then it's a snap to install and program

Pros: easy to install and program if you look up pac's you tube video

Cons: written directions are confusing

Crutchfield response on

0 of 0 found this helpful

Works as advertised

B Davis from Williamsburg, VA on 8/7/2016

2008 Hyundai Santa Fe

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This unit was relatively simple to install using the web site which is great because the printed install materials are a disaster. The unit enables all of the steering wheel controls on the '08 Santa Fe so it gets good marks for functionality. It's also a bit twitchy to program - I had to restart the process a few times before it took. In the end though, everything worked.

Pros: Retains steering wheel controls

Cons: Poor install instructions in packaging require user to go to website for working instructions.

Crutchfield response on

0 of 0 found this helpful

Pain in the Rear

Crutchfield customer from Rome, NY on 8/7/2016

2005 Toyota Camry

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Programming this thing is so archaic and frustrating I am sending this back. There should be a wiring harness for this product. instead of cutting and splicing. Troubleshooting guide is all about worthless. There has got to be a better interface on the market and I cant believe this is the product Crutchfield recommends. I got so frustrated programming this thing I wanted to shoot myself.

Pros: There are plenty of online videos that try to explain the crappy directions.

Cons: pain in the to program, feedback from the device leaves a lot to be desired. I wish I could give it zero stars.

Crutchfield response on

0 of 0 found this helpful

It works

First timer from Manchester, NH on 7/28/2016

2005 Toyota Camry

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Great product. Works as advertised.

Pros: Steering wheel controls. Enough said

Cons: It took 8 attempts to properly program. Only 7 seconds to program the device.

Crutchfield response on

0 of 0 found this helpful

Great if you want to experience computer programming from 1976

Richard from Silverton, OR on 7/27/2016

2016 Nissan Frontier SV

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Programming this thing is like stepping back into the dark ages of technology. Having to cycle through commands is silly in 2016. After a couple of days of working with this, I have most of the buttons working. It still likes to randomly reassign commands from your test phase to the actually using it phase with the engine running phase. The "hey Siri," voice activation especially like to randomly move to a different button. I wish the Maestro was more compatible with my Nissan as there are not a lot of options to choose from. The Access is just as cumbersome and wonky as this one. The last dragon to slay is the track adjust button. It works one way and adjusts the volume the other. I love programming by reading blinking lights as much as the next guy but it is a challenge to troubleshoot when the lights are doing what they are supposed to do but the button commands are not. Someone needs to make one of these units that programs like a Harmony remote online.

Pros: It works mostly Not ridiculously expensive Crutchfield discounts on accessory items are great Crutchfield service is exemplary

Cons: Everything else instructions are not user friendly, troubleshooting support on the PAC site stinks Has a mind of its own when it comes to assigning commands Figuring out what commands in the sequence are not understood by your car is a painful process of trial & error that requires you to run through the entire sequence EVERY time.

Crutchfield response on 7/27/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. They can help you solve the problem and get the adapter working correctly! Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Jeep 5.9 LTD

TigerTactical from Madison, MS on 7/19/2016

1998 Jeep Grand Cherokee

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What can I say. It works as designed. It's simple to install depending on your skill level.

Pros: This went in perfect and now I have all my steering control functions on my new Alpine

Cons: Took a little effort to get the correct install info as to which wire to hookup to.

Crutchfield response on

0 of 0 found this helpful

Stealth install

Brett from Findlay, ohio on 7/18/2016

1993 Dodge Stealth

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The product works well with the stock buttons in the steering wheel and interfaced to the head unit easily.

Pros: Works as advertised.

Cons: It took a few try's to program the unit to work the way I wanted the buttons to work with the head unit.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Blaine from Hanover, PA on 7/11/2016

2003 Ford Explorer

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This thing works as it should. One thing i wanted to note, when you program it, after you selected your vehicle type, you set it to accept the steering wheel control functions. The instructions say to go in and out of programming mode for each individual function. Thats not how it works. When you enter programming mode, press your steering wheel functions in the order they are listed on the page one time each, the red light flashes in response to each button pressed, until you have gone through all your functions, then exit programming mode as it instructs. Then all your functions should work.

Pros: Works as described.

Cons: Instructions on the programming part were inaccurate.

Crutchfield response on

0 of 0 found this helpful

Meh

Todd from Henderson, NV on 7/5/2016

2008 Toyota Tacoma

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Hard to program, and my functions dont quite work correctly.

Pros: The volume works

Cons: Nothing else does

Crutchfield response on 7/6/2016
We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

MrOrange from Los Angeles, CA on 6/20/2016

2008 Honda CRV EX

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Verified employee purchase (What's this?)

I've had this product for a few months now. I like the way it works without failing. It looks hard to install, but the tech support people were very patient and know how to walk amateurs(like me) step by step. I loved the fact that tech support is available on a Saturday!!!!

Pros: Reliable, small enough to fit in a small space

Cons: Looks intimidated to install

Crutchfield response on

0 of 0 found this helpful

No mute option...

Doug from Atlanta, ga on 6/17/2016

2003 Infiniti G35

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Nice to have controls back on the wheel.

Pros: Works on most buttons. There are only so many things that the PAC would do. My car had a mute switch, had to program it to something other than mute.

Cons: Was a pain in the back end, setting it up... wiring is not clear cut as one might believe. Mine had the Red and white wire... this meant i did not need the resistors, very good. I ended up having to take my car to a professional who in a short time had it working, at a cost of 150.00.

Crutchfield response on

0 of 0 found this helpful

Mostly Works

Michael from Dryden, VA on 6/14/2016

2003 Land Rover Discovery

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This product isn't the easiest install, but it isn't impossible. Remember to read over the instructions several times before starting. There is also an online video that really helps to understand the instructions better. I can now control my volume with the steering wheel controls. However, I can't change functions. Also, trying to skip to the next song while listening to music by Bluetooth only skips back to the beginning of the current song. I may try to go back through the programming sequence again to see if it improves anything.

Pros: Gained some of my steering wheel controls back.

Cons: Function control on steering wheel does not work and the skip control does not work as it should.

Crutchfield response on

0 of 0 found this helpful

Unreliable Operation

Ben B from Round Hill, VA on 6/7/2016

2005 Ford Explorer

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This product has given me a lot of trouble. Although the numerous connection wires give the product compatibility with many types of cars, they just complicated the installation process. It was hard to keep track of which wire went where. Once it was hooked up and the connections were double checked, the steering wheel buttons were correctly mapped to the corresponding parameters on my stereo. Often times, however, the steering wheel buttons seem to have no effect. Additionally, each button works or doesn't work independently of each other. For example, sometimes I can use the steering wheel buttons to turn the stereo up but not down because the volume down button is acting up. This effect seems to change with restarts of my car but can also start and stop working spontaneously. Uninstalling the product isn't worth the effort because, without it, the steering wheel buttons would be completely dead rather than not work most of the time.

Pros: Flexible to "work" with different cars

Cons: Button presses often do not register

Crutchfield response on

0 of 0 found this helpful

Do not buy this product

Keyport from Tacoma, WA on 6/6/2016

2013 Kia Soul

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This product is junk. Even at the discounted rate, it has no value to you. On Kenwood Radios with a Kia Soul, it disables half of your steering controls, Halfway works. Crashed my radio 4 times. Took seven programming cycles to get it close to working, then after a while, it would just fail again. I would recommend going with a Maestro product (I use the Maestro RR with my Kia Soul)

Pros: None. Completely worthless product.

Cons: Does not function well. Crashes radio. Does not allow use of all buttons. Does not retain memory. Would return, but Crutchfield's policies prevent it, as installer threw away package. Incomplete documentation from Crutchfield and horrible documentation from MFG results in bad install.

Crutchfield response on 6/7/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Palisades,NY on 6/6/2016

2014 Subaru Forester

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Didn't work have to returned

Pros:

Cons:

Crutchfield response on 6/7/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our Customer Support team. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

0 of 0 found this helpful

Steering wheel controls still work!

Bob from Omaha, NE on 6/1/2016

2009 Kia Optima

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This break out box enabled my daughter's Kia steering wheel controls for the after market stereo to continue to work. Only issues is the 350+ step instructions that come with the device and the fact you need to pick out the steps that apply to your specific vehicle. That being said, the company's web-site breaks down the specific steps you need for your specific vehicle. Additionally, it is easier to program with two people. One pushing buttons on the steering wheel and one pushing the "program" button on the device. It took a couple of tries but not the steering wheel controls work great.

Pros: Keeps steering wheel controls in play with after market stereos.

Cons: Directions that come with device are a little confusing. I recommend if you buy this device, use the web-site instructions.

Crutchfield response on

0 of 0 found this helpful

works great

gwm from lakeville,mn on 5/25/2016

2006 Mazda MX5

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works well,easy to install, but a little more difficult to program

Pros: ease of installation

Cons: some what difficult to program

Crutchfield response on

0 of 0 found this helpful

super confusing

Crutchfield customer from Mercer Island, WA on 5/22/2016

2004 Toyota RAV4

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you need a college minor in electrical engineering to figure out how to use this properly

Pros: actually works for the most part

Cons: documentation is way too confusing

Crutchfield response on 5/23/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our tech support team right away. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Works well.

Crutchfield customer from La Grande, OR on 5/22/2016

2011 Subaru Outback

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Works as advertised. Was helpful to have Crutchfield rep's help on installation.

Pros: Works as advertised.

Cons: none

Crutchfield response on

0 of 0 found this helpful

Did not work wasn't compatible

Gigs from Albany NY on 5/19/2016

2006 MINI Cooper

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Just wasn't compatible

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Works great, programming no big deal

Kevin from Salem, NH on 5/15/2016

2006 Toyota Camry

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Decided to toss this in the package with the radio I was buying for my kids car since it was so cheap. It looked a lot more daunting to install than it actually was. The only negative I'd give it was that I had to snip off the stock connector and solder on the wires to connect it up. As another reviewer said, definitely go online to their website and generate the directions for your specific car, mine were spot on. The programming was easy once I read it over a couple times, the hardest part was making sure to remember what step you were on for the features since the car I was doing only had 5 (vol +/-, track +/-, and one more button). I remapped the "mode" button on the toyota to instead be the phone answer feature and it worked great.

Pros: Cheap Works well

Cons: Had to cut the stock connector off

Crutchfield response on

0 of 0 found this helpful

Works great, use the online instructions.

AlexK from Lansing, MI on 5/13/2016

2007 Toyota RAV4

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Once installed, this unit is awesome. As a bonus it allowed me to map my own functions to use 2 previously worthless buttons on my wheel for 'play' and 'mute' functions. Don't bother with the printed instructions you get. Go to their website, put in your vehicle info, and CAREFULLY follow the instructions. I did have a couple questions I sent over email to the manufacturer that were answered quickly. If you have questions, ask. Again, carefully follow the order of instructions. Keep in mind you're installing a universal adapter designed to work with a lot of different vehicles. Yes, programming it is tricky. Yes, you'll have to splice into a couple wires. A cheap battery powered soldering iron let me solder in the wires in the car that I couldn't solder before taking my new head unit out to the vehicle. For my Toyota anyway, the splice job was quite easy as it was just into another harness on the back of the stock head unit.

Pros: You can map your buttons however you want. Let me use some extra features on my Kenwood that my wheel didn't originally have buttons for.

Cons: Tricky install if you are not the type to carefully follow directions.

Crutchfield response on

0 of 0 found this helpful

Do NOT purchase this

Crutchfield customer from Clemmons, NC on 5/11/2016

2012 Hyundai Veracruz

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Programming this device to work the steering wheel buttons was a nightmare. The results were incorrect and inconsistent after repeated (25+) attempts following the same format. Only after taking it to a local retailer and a stroke of luck did it set up correctly. The technician I took it to locally tried for over an hour and had given up when it finally set correctly. He said this device was an older one and unreliable. He also had the product technicians on the phone, who were of no help. Save yourself the aggravation and purchase an automated device (they are only a little bit more - but worth it).

Pros: Working for now

Cons: Very difficult and inconsistent to program effectively. Cost a few $$$ less than the new ones but add a lot more money for a professional to wrangle with for 2 hours.

Crutchfield response on

0 of 0 found this helpful

A bit challenging to install and program.

DVDMike from Norcross, GA on 5/10/2016

2005 Honda Odyssey

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The install of this unit is much more difficult than the Kenwood radio I installed at the same time. But if you follow the instructions carefully, it is not overwhelming. I installed it on a 2005 Honda Van with a Kenwood receiver. You have to cut two wires coming out of the honda that go to the honda connector and then splice them to this unit. There are two black wires on this unit which are both black and they both must be connected to two different wires. This was a source of confusion for me. The other source of confusion was where to hook up what wires to which set of Honda cables. Once I was clear on this, the assembly was straightforward but you do have to cut honda wires. The connection to the JVC was straightforward but there were some caps that have three wires connected to them, such as power and ground. If you have never installed a car stereo, this could be a bit confusing as there is nothing in any instructions that specifical says this. I needed help from crutchfield and they happily set me strait. I did call the manufacturer too when I could not get it programmed and they quickly set me straight about the second ground wire connection which solved my issue. Once your wiring is 100%, Programming the unit is fairly simple. Follow the step by step instructions to the letter. There is a 7 second timeout if you are slow on any of the 14? steps that might require you to start over.

Pros: It works with my old Honda.

Cons: Installation at bit advanced. You must program the unit prior to plugging in your radio.

Crutchfield response on

0 of 0 found this helpful

Great Steering Wheel Control

dyant from Seymour, TN on 5/10/2016

2002 Nissan Altima

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Great Steering Wheel Control. Works ok.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Still Struggling With It

Alvin from Houston, TX on 5/10/2016

2003 BMW 5 Series

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This was\is really the nightmare portion of the whole new radio replacement project. I got it installed and got the volume up and volume down to work but even that quit working for me after several tries. I finally took a couple of hours break to calm my frustration. When I went back to the car my battery was dead! I uninstalled the SWI and charged my battery overnight. The car and radio works great without the SWI. I'm going to try it again before my 60 day return deal runs out. I may just have to settle for the remote that came with the radio

Pros: Good concept if I can get it to work.

Cons: Maybe my SWI was defective or something, but I could never get it to properly program.

Crutchfield response on

0 of 0 found this helpful

Gets the job done

BF from Kingston, ON on 5/8/2016

2005 Honda S2000

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Tricky to hook up, but when done, the "steering wheel" controls on my Honda S2000 worked as promised

Pros: Good price, works as promised

Cons: Tricky instructions and hook-up

Crutchfield response on

0 of 0 found this helpful

Didn't work

Matt k from Colorado Springs, CO on 5/3/2016

2012 Chevrolet Malibu

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My volume up won't work on it I tried many times to program it but it didn't work

Pros:

Cons: Didn't work

Crutchfield response on 5/3/2016
We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Ridgeline

Tony R from Henderson, NV on 5/2/2016

2007 Honda Ridgeline

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Works, had to watch an online video to program

Pros: Light compact!

Cons: Touchy

Crutchfield response on

0 of 0 found this helpful

Great product, smooth installation.

FamilyMan from Hudson, NC on 4/26/2016

2004 Mercury Monterey

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Crutchfield treated me well while ordering and needing a little extra help. I followed the instructions (called once and then felt like a dope because the answer to my question was obvious) and it works perfectly. I have six steering wheel button controls and I was able to assign them with any of the available commands. Eventually, I assigned them the factory labeled options because they seemed to be the most useful. I guess Mercury did a little research before designing it. Would definitely recommend this product.

Pros: Great company and great products. Everything works as described and I installed it myself (I'm handy, but no professional).

Cons: None.

Crutchfield response on

0 of 0 found this helpful

Horrible

Brian from Ogden, UT on 4/26/2016

2003 MINI Cooper

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Spend the extra cash and get the Axxess ASWC-1 Steering Wheel Control Adapter

Pros: none

Cons: wouldn't program. lousy instructions. if you call PAC for tech support on a Saturday, they will only talk to Dealers. Pffft.

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Jerry B from San Jose, CA on 4/25/2016

2003 BMW 3 Series

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I never was able to get this to work well. It requires splicing into the factory harness underneath the steering wheel, fishing wires through to the radio, then programing. I got the wireing part done, but the programing is difficult to do, and then I was able to progam was volume change and maybe station preset up. 3 of the 6 buttons on my Dash are not compatible with this unit. The Voice Call, Source selection and the preset Down Button on my BMW 325I factory steering column will not work with this unit. I called the PAC company, and the Tech support guy said that those buttons will not work with this unit, and he suggested another unit. I will be sending this back

Pros: none

Cons: hard to program, limited useage

Crutchfield response on

2 of 2 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Bill from Williamsburg, VA on 4/24/2016

2006 Honda CRV EX

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Great product to keep my steering wheel controls

Pros: Easy to install and program

Cons: None

Crutchfield response on

0 of 1 found this helpful

Works perfectly

JC from New Castle, PA on 4/22/2016

2006 Hyundai Azera

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Works perfectly. With being used to using the steering wheel controls for the factory head unit, I knew that I would instinctively reach for those controls first. The added cost was well with the convenience of adjusting the volume +\-, muting the volume, or changing the source without taking my eyes off of the road.

Pros: Excellent value; provides convenience and safety while driving.

Cons:

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter Reviews

Jeff S. from New Iberia, LA on 4/21/2016

2005 Ford F-250 Super Duty

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Installed along with the Pioneer AVHZX3800BHS. very easy install,very small& easy to tuck behind head unit.

Pros: Easy install, small size

Cons: Programing took a while without programmer but everything included to find perameters. Couple functions didn't work but no big deal.

Crutchfield response on

0 of 0 found this helpful

Didn't work properly. Programming bad.

Keith from Arvada, CO on 4/18/2016

2005 Pontiac GTO

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After installing this, and programming it, and rechecking that I wired everything correct, not all of the steering wheel buttons worked. And only gave me a few functions. The programming process to set this thing up is long and confusing. I ended up using an interface from a previous install. The Axxess ASWC-1 worked perfectly on multiple vehicles, with the proper harness, and Automatically programs itself to the car and radio.

Pros: Easy wiring, multiple vehicle options

Cons: Has To Be Programmed. Doesn't always work.

Crutchfield response on

0 of 0 found this helpful

It does what it's supposed to

Hunter from Clarksville, TN on 4/8/2016

2014 Subaru Impreza WRX STi

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It works like it was made to, I just wish I didn't have to cut into the factory wiring harness in order for it to work

Pros: You get to keep your steering wheel controls!

Cons: You HAVE to cut into the factory wiring harness for this to work. Lots of other useless wires attached that aren't used aswell.

Crutchfield response on

1 of 1 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Crutchfield customer from Collierville, TN on 4/6/2016

2011 Chevrolet Silverado 1500

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Programming this is a pain

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sweet deal

Ron from Albany, OR on 4/5/2016

2007 Dodge Ram 3500

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Was a little overwhelmed to say the least after I hooked the interface up a reviewed the program directions, kinda difficult but tech support walked me through it and was more than pleased with the results. My truck has steering wheel controls that I never used and with this unit being programable I was able to utilize them for my new HU and phone functions!! Works great!!

Pros: Ability to program any function you want

Cons: A little confusing programming at first

Crutchfield response on

0 of 0 found this helpful

There's got to be a better way

Jeff from Plant City, FL on 4/4/2016

2011 Toyota RAV4

Verified customer (What's this?)
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I installed this unit along with a new Pioneer receiver and wiring adapter, and I think trying to figure out exactly how to install the PAC SWI-RC took me longer than all the rest of the installation process put together. Installation instructions were just terrible; English is obviously not the primary language of whoever wrote them. After finally figuring out what to do (thank to several internet forums, but certainly no thanks to the manufacturer's website), I realized that those instructions could have been made clear with just a little bit of effort. What a shame. The installation itself was not too difficult, but next time I would gladly pay more for a unit with a vehicle-specific harness adapter rather than having to splice into the wires on the vehicle harness. Programming instructions were much clearer (though still not especially well written). Programming for my vehicle was pretty easy, and my steering wheel controls worked perfectly the first time. This is the only reason I'm giving the PAC SWI-RC 2 stars instead of 1.

Pros: It works

Cons: Terrible installation instructions

Crutchfield response on 4/5/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our customer service or tech support teams right away. They can help you solve the problem and get the adapter installed and working! Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Difficult install

Connor from Billerica, MA on 4/3/2016

2012 Nissan Sentra

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Impossible install three different sets of directions. Decided not to install so nothing gets fried.

Pros: Great idea

Cons: Difficult install

Crutchfield response on 4/5/2016
Once we saw this review, our Tech Support team reached out to help the customer. We'll either help him get the adapter working the way it should, or help him return it for an exchange or refund.

1 of 1 found this helpful

Poor instructions, worse customer support

adam from Ballston Spa, NY on 4/2/2016

1996 Pontiac Firebird

Verified customer (What's this?)
Verified employee purchase (What's this?)

The manual that comes with the unit is quite confusing and cumbersome. I think they try to include all possible info related on the planet compared to whats just needed for your car. I'm still not sure. Customer Service at PAC is awful, they just kept sending me to links that had the same info as the printed material I already have. Would not answer any specific questions I have in emails. Now I'm stuck.

Pros: Nothing yet.

Cons: Confusing documentation, poor customer service.

Crutchfield response on 4/4/2016
We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Instructions cloudy, but unit works great!

Marty from Sumter, SC on 3/31/2016

2012 Nissan Titan

Verified customer (What's this?)
Verified employee purchase (What's this?)

My car has a separate Bluetooth, and steering commands go through it. It took a while to figure out how to get it to work. The help desk got me through it, but the instructions (so many similar models) were confusing.

Pros: Functions as advertised

Cons: Confusing directions.

Crutchfield response on

0 of 0 found this helpful

it works.

Jake from knoxville, TN on 3/29/2016

2005 Honda CRV EX

Verified customer (What's this?)
Verified employee purchase (What's this?)

This adapter allowed my fiancé to keep her steering wheel controls in her Honda CRV. The instructions you were print out from PAC's website were Extremely confusing when it comes to programming the actual functions of the steering wheel controls. In the end i was able to successfully program volume up / down, and i somehow added mute to the mode button. I wouldn't have purchased this but Crutchfield has an awesome discount deal when buying with a head unit.

Pros: kept volume up and down , mute , steering wheel functions. great deal from Crutchfield deck package.

Cons: very difficult to understand directions. i understand that splicing into the factory harness has to be done, would be nice if some kind of an adapter was available as there is very little room to splice into those wires behind the dash and harness.

Crutchfield response on

0 of 0 found this helpful

works for me

tomd from albany, OR on 3/29/2016

2000 Pontiac Grand Prix

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works exactly as the sale reps and mfg's online content says it does. My install instructions did not match exactly how my car was configured. Tech support from Crutchfield referred me to PAC tech sup for next tier sup. PAC tech sup. was very knowledgeable quickly resolved, what I was doing wrong.

Pros: easy to install, and *easy to program. provides plenty of configurable inputs. Compliments the stereo I purchased giving all of the steering wheel remote controls features. complete detailed documentation included.

Cons: programing part of the supplied documentation has some confusing content. Requires rereading several times to have clear understanding. Could probably be broken in to more steps. *had to call mfg, tech for clarification on programing procedure.

Crutchfield response on

0 of 0 found this helpful

Very hard

Paul from Jamestown, NC on 3/28/2016

2014 Subaru Impreza WRX STi

Verified customer (What's this?)
Verified employee purchase (What's this?)

If you aren't an electrician or stereo installer, you have very little chance of making this work. Hopefully once I take it to a stereo shop it will function.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Pac swi-RC steering wheel controls

Shelleygirl72 from st petersburg, FL on 3/27/2016

2005 Toyota Camry

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works as described. Instructions were ok but not the clearest set I've used before.

Pros: I can use my steering wheel controls with my new stereo.

Cons: Took a few times to get things right. Almost called customer service which would have been a first for me.

Crutchfield response on

0 of 0 found this helpful

Terrible instructions

Larry from bucyrus, OH on 3/25/2016

2006 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

I would wish I had other options to keep my steering wheel controls. The instructions are terrible. They tell you to use the white wire for install. The problem is, there is one white wire that splits into three wires, white, white/black, and white/red. Which one do you use? What do you do with the other two? Do you use the other two with enclosed resistors? Really expected better from Crutchfield.

Pros: None as of yet, still isn't working.

Cons: Complete garbage. Shop elsewhere.

Crutchfield response on 3/28/2016
Whenever you encounter a problem with anything you purchase from Crutchfield, especially a situation like this, please contact our customer service or tech support teams right away. They can help you solve the problem and get the adapter installed and working. We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Good product

Scott B from dracut, MA on 3/24/2016

2005 Toyota Camry

Verified customer (What's this?)
Verified employee purchase (What's this?)

This item is installed and it is working great. I found the instructions difficult. I almost gave up but ended up calling Crutchfield's technical department twice and they walked me through it. If I had bought this at a big box store with no technical service to help me out I would have given up.

Pros: Works as advertised. Crutchfield's technical department gets all the credit on this install.

Cons: Confusing instructions. Took multiple tries to get it programmed correctly.

Crutchfield response on

0 of 0 found this helpful

Steering Controls

Erik C. from Ontario, OR on 3/23/2016

2007 Toyota 4Runner

Verified customer (What's this?)
Verified employee purchase (What's this?)

A Little confusing but got it

Pros: Good to keep controls

Cons: na

Crutchfield response on

0 of 0 found this helpful

Nice Unit

Brian K from leesburg, FL on 3/23/2016

2009 Hyundai Sonata

Verified customer (What's this?)
Verified employee purchase (What's this?)

Was a little worried about this install but it went easier than I thought. Had go through the progamming twice but I got it

Pros: Works Great Glad to have my hand controls

Cons: Directions a little foggy

Crutchfield response on

0 of 0 found this helpful

Works great, once installed correctly

Max from lake forest, CA on 3/21/2016

2011 Mazda MX5

Verified customer (What's this?)
Verified employee purchase (What's this?)

DO NOT USE T-TAPS!! The wires that you are splicing into are small, and the the t-taps do not cut through the insulation well. I was using t-taps to avoid cutting the OEM harness wires, but I couldn't get the product to work, so I ended up just cutting the wires and using regular butt connectors. All that said, once I did that, the product worked flawlessly and I liked the way I could program the steering wheel buttons to do anything I wanted.

Pros: Programming flexibility

Cons: Not the simplest install, but read twice, cut once!

Crutchfield response on

0 of 0 found this helpful

Works

Tim from Brewster, NY on 3/20/2016

2003 Lincoln Town Car

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy to install using instructions from PAC. Great price and worked perfectly with my 2003 Lincoln town Car.

Pros: WORKS

Cons: None

Crutchfield response on

1 of 1 found this helpful

Easy

Jason from webster, NY on 3/16/2016

2006 Pontiac GTO

Verified customer (What's this?)
Verified employee purchase (What's this?)

Much easier install then anticipated. Programming was a breeze.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wheel controls

C valle from auburndale, FL on 3/16/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great once you get it installed.

Pros: Everything on my stearin wheel works for the radio. Easy to install and program.

Cons: Was confusing at first how the program but once I figured it out, everything went quick and smooth.

Crutchfield response on

0 of 0 found this helpful

Requires Rocket Scientist to Install

Bryan from colorado springs, CO on 3/16/2016

2004 Honda Accord EX

Verified customer (What's this?)
Verified employee purchase (What's this?)

Took me 3 sets of instructions, 3 calls to 3 different Crutchfield advisors, and finally a call to the manufacturer to get it hooked up. Instructions that came w/it are wrong. Got new ones from a Crutchfield tech but those were wrong, finally have rep from PAC tell me that diagram is wrong, so just trust him. Almost sent back to Crutchfield, but would have cost me $10 to return; almost went to best buy to finish installing for me, I finally got it and it actually works. Miracle. Lots of stress getting there though. Had to clip 2 wires in my car's harness b/c I have the nav; but didnt have to clip one in the navi harness even though instructions said I had to.

Pros: Works good once you get it hooked up, tied into the right wires, and then programmed.

Cons: Diagrams in instructions are wrong, make sure you call a Crutchfield tech or even the manufacturer before you clip the wrong wires in your car's factory harness

Crutchfield response on

0 of 0 found this helpful

Almost perfect

Wheaux from Opelousas, LA on 3/13/2016

2010 Ford F-150 XLT

Verified customer (What's this?)
Verified employee purchase (What's this?)

Everything worked but it wouldn't let me program the last 3 functions .

Pros: Easy to install( just read the instructions!), works fine.

Cons: Won't let me program the last 3 functions (mic, answer call, hang up)

Crutchfield response on

0 of 0 found this helpful

works as it should

Shannon from dallas, TX on 3/7/2016

2005 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

allows my factory steering wheel controls to work as they should

Pros: allows factory installed steering wheel controls to work as they should

Cons: had to replace the first module due to a defect, but Crutchfield customer service was great

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control

Brent from Euless, TX on 3/7/2016

2006 Ford Expedition

Verified customer (What's this?)
Verified employee purchase (What's this?)

The controller works as it should, but the instructions are hard to follow.

Pros: Compact light unit

Cons: Directions are poor Wires attached that are not in the instructions

Crutchfield response on

0 of 0 found this helpful

Still trying to get this thing to work

Mike F from ft wayne, IN on 3/6/2016

2006 Toyota Sienna

Verified customer (What's this?)
Verified employee purchase (What's this?)

The downloaded website instructions don't match the included package instructions. The instructions that came with it specified one extra ground needed that the website and the support team missed. I programmed the thing as directed, and I still haven't managed to get my steering wheel controls to work. I'll need to remove the stereo and make another phone call I suppose. Nothing I have seen yet tells me how to skip a pre-programmed function if my vehicle doesn't have it. The website instructions (vehicle specific) will only guide me through a base model stereo change-out. That's not what I have.

Pros: Small

Cons: Conflicting instructions, have yet to get this thing to work.

Crutchfield response on 3/8/2016
Once we saw this review, our Tech Support team reached out to help the customer. We'll either help him get the receiver working the way it should, or help him return it for an exchange or refund.

0 of 0 found this helpful

steering control adapter

Lonnie from palo, IA on 3/6/2016

2004 Jeep Grand Cherokee

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy to install and easy to use. Make sure that you follow the directions. They are very clear. Works great!!!

Pros: Easy to use

Cons: Intimidated by the bag of resistors but I didn't use any anyway...

Crutchfield response on

1 of 1 found this helpful

2003 Honda Accord

Dave from Ogden, UT on 3/4/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

Device shows is programmed correctly with lights, but it doesn't work. Tried multiple times to reprogram and other options with no luck. Will not waste time on worrying about this item. Really enjoying the rest of the stereo system.

Pros: Reasonable to connect

Cons: Poor instructions for programming. No results in being able to correct and get it to work. I suspect it picky based on the type and age of vehicle you try to pair it with.

Crutchfield response on 3/7/2016
We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

PAC SWI-RC

Novice installer from plano, TX on 3/4/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works as advertised.

Pros: Easy to install. Direction are great for install.

Cons: Pricey, but Crutchfield gave a big discount. Directions are confusing for programming the blue box. Result was to call crutchfield and have them walk me through it. Thanks....Guys.

Crutchfield response on

0 of 0 found this helpful

Steering wheel control

Barry R. from eugene, OR on 3/3/2016

2005 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works perfectly.

Pros: Great product.

Cons: None.

Crutchfield response on

0 of 0 found this helpful

complete junk

Guest from Oklahoma on 3/3/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

I've had to return over 60 of these because they simply don't take the programming. Have only had 8 work total. Complete junk. Buy an Axxess instead

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

It works But...

IndepmoTim from Independence, MO on 3/1/2016

Verified customer (What's this?)
Verified employee purchase (What's this?)

This thing works great, and I love the fact that I can continue to use my steering wheel controls but it was a pain in the neck to get it programmed, I spent a good hour and it still isn't perfect, at least I got the important controls done.

Pros: Keeps your Steering wheel controls working right

Cons: Hard to get the program right.

Crutchfield response on

1 of 1 found this helpful

Works great, if you read the instructions

ccarl03 from blacksburg, VA on 3/1/2016

2005 Nissan Pathfinder

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great, no problems with my steering wheel controls (other than not having enough buttons :)) Ignore all the documentation that comes with it and use the auto-generated documentation off their website (Crutchfield also sends this link). Only used a fraction of the wires coming out of the unit, so the installation was easy. Programming takes a few tries and requires watching a tiny LED blink.

Pros: Works well

Cons: Quirky setup routine, but that's a one time event.

Crutchfield response on

0 of 0 found this helpful

Good Option

Islidur from denver, CO on 2/29/2016

2003 Jeep Grand Cherokee

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a good option for keeping your controls. However, instructions are all over the place, so it took me 2 different sets and some advice from a forum to get mine programmed correctly. It now functions great.

Pros: Works like it should

Cons: Instructions, programming

Crutchfield response on

0 of 0 found this helpful

PAC SWI-RC Steering Wheel Control Adapter

Robert from johnstown, OH on 2/29/2016

2006 Mazda MX5