About the Sonos Amp
More power, more possibilities
More power, more possibilities
Do you love the convenient streaming capabilities of Sonos, but want to use your own speakers? The Connect:Amp was the go-to solution for that scenario for years. Now, the new Sonos Amp has even more to offer.
With 125 watts per channel, it has more than double the power of its predecessor. It will easily power a pair of bookshelf speakers in your office, towers in the living room, or outdoor speakers on the deck. It's also a great solution for those architectural speakers in your wall or ceiling.
Music and more — anywhere you want it
Connect your disc player or turntable with a built-in phono preamp to the Amp to enjoy vinyl or CDs — not only on the connected speakers, but also throughout the house, wherever you have a Sonos player. The Amp's HDMI input means the same thing goes for your TV's audio.
Sonos wanted the Amp to be a visual representation of music, so its circle-in-a-square design is reminiscent of turntables, records, and CDs.
And like all Sonos products, the Amp works seamlessly with a host of streaming music services, including Pandora®, Spotify®, and TIDAL. You also have access to thousands of radio stations with TuneIn and iHeartRadio. And if you subscribe to SiriusXM, you can listen to all your favorite programming on any Sonos player in your system.
Want to pick up where you left off in your audiobook or podcast? You can do that, too.
Easy app control
You can use your smartphone or tablet to control any and all Sonos components in your system. Download the free app to turn your mobile device into a full-fledged Sonos controller. Easily navigate and search through playlists and tracks stored on your computer, or select an internet radio station. Create customized playlists on the fly for individual rooms or for playback over your entire Sonos system. You can also mute or adjust the volume of each of your players.
Compatible with AirPlay 2
The Sonos Amp has AirPlay® 2 built in. That means you can stream audio directly from your iPhone®, iPad®, or Mac® computer through your Sonos system. That includes soundtracks from YouTube® videos and Netflix movies.
And if you subscribe to Apple Music®, you can do even more. Use Siri on your iPhone, iPad, or Apple TV 4K to control Apple Music with voice commands. Tell it what selection or playlist to play — and which Sonos speakers you want it to play through.
Sonos will work on your existing Wi-Fi® network. Or, you can connect the Amp to your network router, and Sonos will create its own dedicated wireless network for even better performance.
When you're running speaker wire from the Sonos Amp inside your home to the speakers outside, wall plates can help keep your installation neat and tidy. We recommend a dual-speaker "strap" with a decorative wall plate, or a convenient in-wall cable access port.
- Class D amplifier provides 125 watts x 2 into 8 ohms
- communicates with other Sonos players via Wi-Fi or a dedicated Sonos wireless network
- dedicated network requires direct connection from Sonos component to router via Ethernet cable
- control with free Sonos app on your Apple® or Android™ device
- supports MP3, WMA, AAC, WAV, FLAC, AIFF, ALAC, and Ogg Vorbis files
- stream from online music services including Pandora, Spotify, Apple Music, Amazon Music, Deezer, SiriusXM, and Tidal (subscription required for some services)
- stream internet radio stations from TuneIn and iHeartRadio
- Apple AirPlay 2 for streaming from compatible Apple devices and computers running iTunes®
- play the same music in multiple zones simultaneously or different music in each zone
- front-panel controls for volume, play/pause, previous/next track
- 2-port Ethernet switch
- powers your architectural, outdoor, floor-standing, or bookshelf speakers
- binding-post speaker terminals
- capable of stereo or dual mono output
- auto-detecting mono RCA subwoofer output
- user-adjustable 50-110 Hz crossover
- analog stereo RCA input
- allows connection of an audio component such as a CD player or turntable (phono preamp required)
- can connect to a TV
- HDMI input (ARC)
- optical digital input supported (with adapter, sold separately)
- uses digital signal processing to create a phantom center channel using just two speakers
- can power a pair of surround speakers if you have a Sonos sound bar or another Amp connected to your TV
- 8-9/16"W x 2-1/2"H x 9-3/8"D
- weight: 4.6 lbs.
- warranty: 1 year
- Our 60-day money-back guarantee
- MFR # AMPG1US1BLK
What's in the box:
- Network audio integrated amplifier
- 6.5' AC power cord
- 2 Speaker terminals
- Quickstart Guide
- Important Product Information
More details on the Sonos Amp
Variety Of Sources
Integrated Amplifier Section
125W x 2Ch Amplifier: The Sonos Amp features a built-in state-of-the-art Class D amplifier that can power large or small speakers so you can enjoy superior audio in practically any room. Packing 125 watts per channel into 8Ω or 200 watts per channel into 4Ω, the Sonos Amp powers even the most demanding speakers. And because the Amp is 4Ω stable, you can even power up to four speakers instead of just two (or even six of the Sonos by Sonance speakers). Use the Amp to power your bookshelf, floor-standing, in-wall, and in-ceiling speakers. Thanks to its centralized heatsink, air inlets, and a discrete output stage, the Sonos Amp is built to stay cool and deliver lasting power.
- The Sonos Amp can drive a pair of loudspeakers with a nominal impedance above 4Ω or two pair of 8Ω loudspeakers wired in parallel. Do not wire speakers in series to the integrated amplifier because it will result in poor sound quality. Do not connect speakers rated at less than 4Ω.
- In particularly, you can power up to three pair of Sonos by Sonance speakers (sold separately). The Sonos Amp does not support connection of three pair of loudspeakers from other brands.
Applications: The Sonos Amp offers flexibility and can be used in a variety of applications. Connect your favorite bookshelf, floorstanding, in-wall, or in-ceiling speakers to the Amp and stream all your favorite music.
- Connect the Sonos Amp to a pair of loudspeakers for 2ch stereo to listen to network audio and a connected line-level source.
- Use the Amp to add stereo sound to your TV through a HDMI ARC connection and a pair of loudspeakers.
- Use the Sonos Amp with a pair of loudspeakers to add surround sound, if you already have a Sonos home theater speaker - such as the Playbar / Playbase / Beam, or another Amp) connected to your TV.
- Create a multiroom audio system by connecting up two pair of 4Ω of loudspeakers or three pair of Sonos by Sonance speakers (all sold separately)
Optimized Sound: Sonos and Sonance have designed Sonos by Sonance in-ceiling, in-wall, and outdoor loudspeakers (all sold separately) from the ground up, making them specifically optimized for the Sonos Amp through the use of TruePlay Tuning and the Sonos app on your compatible Apple iOS device.
- Sonance By Sonance: When Sonos by Sonance speakers are connected to the Sonos Amp, the Amp will automatically detect them, and automatically adjust its sound to suit the specific loudspeakers. Up to three pairs of Sonos Architectural by Sonance speakers can be powered by a single Sonos Amp.
- Trueplay Tuning (for Apple iOS Only): By connecting the in-ceiling speakers to the Sonos Amp, you'll unlock Trueplay Tuning (for Apple iOS), which accounts for the size, construction, and layout of the room where the speakers are installed and adjusts for the best possible sound. The layout of a room, and where speakers are installed, can have a significant impact on the sound that you hear. Trueplay, an auto-tune app within the Sonos App, uses the microphone in your Apple iOS 7.0+ device to measure how sound reflects off walls, furnishings and other surfaces in a room, and then fine tunes the in-ceiling speakers to make sure it sounds great no matter where you've placed it.
Note: The Sonos Amp will work with most loudspeakers. However, you will not be able to take advantage of the Trueplay room tuning capabilities with any other brand of loudspeaker, other than the Sonos by Sonance speakers.
Sonos Wireless Multiroom Audio Eco-System: The Amp is part of the Sonos wireless multiroom audio eco-system consisting of a family of wireless network speakers, players, and amplifiers. Start with a single Sonos product and add more Sonos products over time. With multiple zones, you can play the same or different songs in different rooms of your home. Compatible distributed audio sources include internet radio, online music services, local network music libraries, as well as hardwired inputs. Up to 32 Sonos devices and 16 groups can be connected in one system. The Sonos Amp is compatible with the new Sonos S2 operating system (OS) and the older Sonos S1 operating system (OS).
- Sonos S2 OS Compatible Products: The Sonos Five, ARC, Sub (Gen 3), and any Sonos products released after May 2020 will only be compatible with Sonos S2.
- Sonos S2 and S1 OS Compatible Products: The Sonos Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), One SL, Beam, Amp, Port, Boost, Move, and Sub (Gen 1/2) support both Sonos S2 and S1 operating systems.
- Sonos S1 OS Compatible Products: The Sonos CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), and Play: 5 (Gen 1) will only support the older S1 operating system.
- If you have have both, older "legacy" Sonos products and newer Sonos products in your system, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Custom Speaker Outputs: A pair of binding-post terminals provide connection of your speaker wire (up to 10AWG). The binding-posts are removable and pull-out to expose speaker terminals that will accept banana plugs (single only). You can connect two 4Ω speakers, four 8Ω speakers, or even six of the Sonos by Sonance speakers.
Mono-Sub Out: The integrated amplifier features a mono-RCA output for connecting a powered subwoofer (sold separately) with an LFE or line-level input. The unit will detect when a cable is connected to the subwoofer output and adjust the low-pass crossover frequency automatically.
Mounting Options: You can place the Sonos Amp just about anywhere - in an electronics rack, on a shelf, on a credenza with your TV, or wall-mounted using a proprietary bracket (sold separately). On a shelf or table-top, mount the integrated amplifier horizontally with a least 3" of clearance around the unit. The Amp will also work perfectly in a rack-mount system. Two Amps will fit side by side in a 2U rack shelf, while four Amps will fit in a 3U rack shelf (side by side & stacked). Using a proprietary wall-mount bracket the Sonos Amp hangs vertically on the wall.
AC Power: The Sonos Amp comes with a detachable 6.5' AC power cord that will plug into the back of the integrated amplifier and into and AC power outlet or surge protector (sold separately).
Variety Of Sources
Two Ways to Connect Wirelessly: In order to enjoy internet radio, online music services, your local network music libraries and Apple AirPlay 2, you'll need to connect the Sonos Amp to your home's wireless network router and ISP (internet service provider). Sonos brings your great sounding music wirelessly to any room in your house, without a big wiring project through WiFi or its SonosNet mesh network.
- WiFi Wireless Network: Sonos can also operate over your home's existing WiFi network (802.11 b/g; 2.4GHz). Because you are connecting wirelessly to your home's existing WiFi network, you do not need to hardwire a Sonos Boost to your router/modem. The Sonos system's wireless range will be dependent on your home's existing WiFi network. Sonos products manufactured after March 2014 are loaded with the proper firmware and ready to go out of the box for WiFi connectivity. All Sonos products manufactured prior to that date will require a wired connection to facilitate a firmware upgrade and hereafter they will be able to work over WiFi.
- SonosNet Wireless Mesh Network: Sonos can utilize its own SonosNet proprietary wireless mesh network technology to provides superior wireless range for whole-house coverage, ensure synchronous music playback, and avoid sources of wireless interference. The transmitting range of the Sonos wireless system is approximately 100', depending upon your home's layout. In addition to the Sonos Amp, you will need a Sonos Boost (sold separately) connected to your network router/modem via a Ethernet cable.
- You cannot connect the Sonos system via both the SonosNet proprietary mesh network and WiFi; you will need to choose one. Sonos recommends using its proprietary SonosNet wireless mesh network over WiFi when applicable.
- The Sonos proprietary mesh network will provide a more secure wireless connection with fewer interruptions for optimum performance.
- WiFi is subject to greater interference from other WiFi and 2.4GHz devices on your network.
- WiFi connectivity is not compatible with 5GHz (you will have to use the Sonos wireless mesh network in this case).
Ethernet Port (10/100 Mbps): In addition to its built-in SonosNet Wireless Mesh Network and WiFi, the Sonos Amp is also equipped with one Ethernet port (10/100 Mbps). Use it to wire directly to your router to operate Sonos if WiFi is unstable, or use the Ethernet port to provide Internet accessibility to non-wireless devices if you're using a SonosNET Boost setup.
Internet Radio Stations: Sonos offers a wide variety of Internet Radio stations and services. Some Internet Radio Services require a paid subscription and fees. Click here for all available Internet Radio Services.
- Sonos Radio: Sonos Radio is a free service that brings the best of Sonos and partner services into one place, making it even easier to listen to radio and discover new music on your system. Sonos Radio features thousands of live radio stations to choose from; lisen to music news, sports, and more from over 60,000 local and global stations. You even get a special selection of genre stations with music expertly curated by Sonos.
- iHeartRadio: iHeartRadio delivers all your favorite music and radio in one free service. Thousands of the best live Radio stations from across the country. Custom Stations created from 20 million songs and over 800,000 artists. You tell us an artist you like and iHeart Radio will build a playlist you love. iHeartRadio is free to listen with no capped hours or monthly subscription fees.
- Pandora: Pandora gives you personalized radio that plays what you love and continually evolves with your tastes. Start with the name of an artist, song, genre, or comedian, and create a station. If you are not sure what to listen to, you can browse through our hundreds of curated genre station to find the perfect match for your mood. You can choose between Pandora's free ad-supported account or a Pandora Plus ad-free account with higher 192kbps bit-rate.
- TuneIn: TuneIn gives you access to the world's radio stations, shows and podcasts, all for free. Over 100,000 channels from every corner of the earth, plus live and on-demand radio shows from around the world.
- SiriusXM: With SiriusXM, you can stream up to 155 channels of commercial-free music, play-by-play and sports talk, world class news, comedy, exclusive entertainment, and more. Search to easily find channels, shows, episodes and more. You'll need a SiriusXM subscription that also offers internet streaming.
Online Music Services: Sonos offers a wide variety of online music services. Some online music services require a paid subscription and fees. Click here for all available online music services.
- Apple Music: Apple Music is a subscription-paid streaming service with over 60 million songs ad-free. Easily find your favorite artists, discover new music, listen to curated playlists, and get exclusive artist content and interviews. Follow lyrics while you listen, tap ahead, or sing along with lyrics view. Enjoy at home, in the car, and across all your devices.
- Amazon Music: here are three tiers of access to Amazon Music on Sonos. Amazon Music Unlimited customers can stream tens of millions of songs and listen to curated playlists, stations, and weekly new releases, available to Prime Members for only $7.99/month (non-Prime price: $9.99/month). Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD). At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month. Prime Music is a curated, on-demand, ad-free music streaming benefit featuring a growing selection of two million songs, and personalized recommendations at no additional cost with your Amazon Prime Membership.
- Deezer: Deezer is a subscription-paid online music service that offers you over 43 million songs at your fingertips. Stream almost any song you can think of or kick back with an endless selection of playlists, mixes, albums. You'll need a Deezer Premium+ or Deezer HiFi account to use Deezer with Sonos.
- Google Play Music: Google Play Music makes it easy to discover, play, store and share the music you love. With an Unlimited Subscription, you can enjoy unlimited listening to millions of songs, create custom radio and skip as much as you want. Sonos works with both the Free and Unlimited Subscription account types. Free accounts on Sonos only have access to your uploaded Library. You can use Google Radio with a free account by playing from the Google Play Music app to Sonos (Android devices only).
- Napster: Napster is a paid online music service that provides you with a music collection complete with millions of songs, entire albums and artist hits spanning the decades. Enjoy more than 30 million tracks at 320kbps AAC.
- Qobuz: Qobuz is a paid streaming service that gives you access to more than 40 million tracks. Discover new artists and albums with selections and playlists from musical experts. On Sonos you can stream 320kbps MP3 streams through the Qobuz Premium Subscription or experience high-quality FLAC (16-bit /44.1kHz) streaming using the Qobuz Hi-Fi Subscription.
- Spotify: Spotify is an online music service giving users the ability to stream music on demand to Sonos using Spotify's unique technology. Spotify and Sonos will allow access to all of your existing Spotify playlists and their entire catalog. Sonos supports Spotify Free and Spotify Premium accounts. A Spotify Free account allows you to search for Spotify artists, albums, and playlists in the Sonos app. When listening to music with a Spotify Free account, you’re limited to six song skips per hour.
- Tidal: Tidal streams music in lossless, high fidelity audio quality, ensuring the best sound experience possible. Discover new and old favorites with news, recommendations, curated playlists, moods and genres. All with High Fidelity Streaming. Create and edit your own playlists with more than 25 million tracks available. Tidal offers two paid streaming platforms - Tidal HiFi (Losless Flac 16-bit/44.1kHz) or Tidal Premium (AAC 320kbps).
- YouTube Music: YouTube Music is a subscription-paid online music service allows you to easily find what you're looking for and discover new music. Get playlists and recommendations served to you based on your context, tastes, and what's trending around you.
AirPlay 2 with Siri: AirPlay 2 is an advanced and easy-to-use wireless multiroom audio platform for iTunes, Apple Music, and other compatible Apple iOS apps. With AirPlay 2 you can play any audio from your Apple iOS device (running iOS 11.4 or later) or Mac computer (running OS X 10.13.2) on select Sonos components and other compatible AirPlay 2 speakers throughout your home. You can choose to play audio in one room, play the same audio in grouped rooms, or play the same audio in every room. If you are an Apple Music subscriber, you can even play different music in different rooms (you can control and group directly from Apple's Music App and Home app on your Apple iOS device). You'll be able to ask Siri-enabled devices (like your Apple iPhone, iPad, or Watch) to control playback of your Apple Music content on the Sonos unit. You can even watch videos and movies from YouTube and Netflix on your compatible Apple iOS device or Mac computer with perfectly synced audio on the Sonos product.
- Compatible AirPlay 2 Devices From Sonos: Sonos Arc, One (Gen 1/Gen 2), One SL, Five, Play:5 (Gen 2), Amp, Port, Playbase, and Beam all support AirPlay 2.
- Non-Compatible AirPlay 2 Devices from Sonos: Even though the Sonos Play:1, Play: 5 (Gen 1)Play:3, Playbar, Connect, Connect:Amp, and ZonePlayer are not AirPlay 2 compatible, you can still group these Sonos devices with an AirPlay 2 compatible Sonos product (listed above) to unlock AirPlay for your entire system.
Music Libraries: Sonos supports playback of music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. Sonos can play music stored on up to 16 PCs, Macs or NAS (Network Attached Storage) devices on your home network, supporting the most popular audio formats. Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks).
- File Formats: Sonos supports the following audio file formats - MP3 (compressed), WMA (compressed), AAC (MPEG4), Ogg Vorbis, Audible (format 4), Apple Lossless, FLAC (lossless), WAV (uncompressed), and AIFF (uncompressed).
- Sampling Frequencies: Supported sampling rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz.
HDMI ARC: The Sonos Amp is equipped one HDMI ARC output to connect the integrated amplifier to your TV's HDMI ARC input. The Amp's HDMI ARC output allows audio from your TV to be sent to the integrated amplifier. The HDMI ARC output supports Dolby Digital (up to 5.1ch) and 2ch PCM. Some televisions will only pass 2ch PCM through the ARC-enabled HDMI input from devices connected to the TV via HDMI or analog, and will only pass Dolby Digital via the TV's built-in tuner, network apps, or USB. Audio from your TV can be played back just on the Sonos Amp or in any zone of your Sonos multiroom audio system.
Note: If your TV does not have a HDMI ARC input, but does have an optical (toslink) digital output, an HDMI-to-optical digital adapter (sold separately) is available directly from Sonos. The HDMI-to-optical digital adapter features a female HDMI connector on one end to slip on to a HDMI cable's male connector and a male optical (toslink) connector on the other end to plug into your TV's optical digital output (you cannot use a dedicated optical digital cable with the Sonos Amp). This type of connection will still support 5.1ch Dolby Digital and 2ch PCM.
Analog Input: The Sonos Amp is equipped with a set of stereo analog RCA inputs for connecting an external line-level audio device, such as a CD or SACD player (sold separately). You can also connect a turntable which features a built-in phono-preamp or a turntable with an external phono-preamp (all sold separately). Audio from the external source can be played back just on the Sonos Amp or in any zone of your Sonos multiroom audio system.
Sonos S2 App: Sonos S2 is a new app (for Apple iOS 11.0+ / Android OS 7.0+ / Mac OSX 10.11+ / Windows 7+) that powers the next generation of Sonos products. The Sonos S2 app offers new features, usability updates, and more personalization moving forward. The updated app makes it even simpler for you to search for content, control the sound, and personalize your listening experience. Use the Sonos S2 app to setup your Sonos speaker system, control your Sonos speaker system, stream your favorite internet radio stations and online music services, access local network music libraries, and personalize your speaker system.
- Setup: The app lets you easily setup the Sonos speaker system. Get step-by-step instructions for setting up a new system and/or adding more speakers to your system.
- Control: With the Sonos S2 app, you can control all your Sonos speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room.
- Music & Radio: The Sonos S2 app brings together hundreds of internet radio stations and online music services.You also get access to local network music libraries on your smartphone, tablet, laptop, or desktop computer. Use the app to browse all your music, podcasts, radio, and audiobooks all in one place.
- Personalized Settings: Save favorites and room groups to My Sonos to get to the music faster, create alarms so you can wake up to a favorite radio station or playlist, filter out explicit content, and more.
- Security: Enhanced protocols, including support for elliptic curve cipher suites in SSL/TLS, keep your system safer and your data more secure.
- The Sonos Amp is also compatible with the older Sonos S1 Controller app, if you have older Sonos "legacy" gear already in your home.
- Some older Sonos products ("legacy" products) will not support the advances of the S2 app due to their memory and processing power. If you own any of these products, you can continue to use your system as you do today. See System Requirements for more details.
Optional Voice Control: You can control your Sonos system through any Alexa or Google Assistant enabled device (including the Sonos One, Sonos Beam, Amazon Echo, and Google Home - all sold separately). Specific control functions will vary by digital voice assistant.
- Amazon Alexa: You can ask Alexa to play music on a specific Sonos device in an specific room of your home from these featured music services (Apple Music, Amazon Music, TuneIn, Pandora, iHeartRadio, SiriusXM, & Spotify). Using the Alexa app, you can group your Sonos products and your Alexa-enabled devices together. This makes it easier for Alexa to control your Sonos products based on which room or area they are in. You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Click here for more information regarding Amazon Alexa on Sonos.
- Google Assistant: You can ask Google to play music on a specific Sonos device in an specific room of your home from these featured music services (Google Play, Spotify, YouTube Music, Pandora, Deezer, Tidal, TuneIn, and iHeartRadio). You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Click here for more information regarding Google Assistant on Sonos.
- The Sonos Five does not have a built-in microphone for voice control. A separate Alexa or Google Assistant enabled device is required and sold separately for voice control.
- You can only configure your Sonos system to work with one digital voice assisant; choose either Alexa or Google Assistant (you cannot use both). You will need to search and enable the Sonos skill from the Alexa or Google Home app on your mobile device or computer. Your Sonos equipment and Amazon Alexa-enabled devices must be on the same wireless network.
- Sonos and Alexa or Google Assistant work together using a single Amazon or Google account. If you have a second Sonos system in another location, you'll need to use a second Amazon or Google account if you'd like to use Alexa. An Amazon or Google account can only be in use on one Sonos system at a time.
Front-Panel Controls: There are touch-sensitive controls across the front-panel of the Sonos Amp. These controls included Volume Up/Down, Play/Pause, and Previous/Next Track. There is also an IR (infrared) sensor on the front-panel that receives signals sent by a programmable IR remote control (not included and sold separately).
Automatic Updates: The Sonos Amp supports free automatic software updates so you will always have the newest features and music services to enjoy. Simply register the One and Sonos will automatically notify you when software updates are available through the Sonos Controller app. By simply pressing one button your system updates itself. The Sonos Amp must be connected to your home network and the internet for automatic software updates.
Internet Service Provider: You'll need a high-speed, wired internet service provider connection such as cable, fiber, or DSL. Wireless internet connections such as satellite, mobile hotspots, or 4G LTE routers can experience delays between the internet connection and Sonos and are not supported. Using these types of connections can cause music to not play, skip, or cut out completely.
Wireless Setup: Your network router must broadcast a 2.4GHz signal for Sonos products to connect to. If you have a dual band router (2.4GHz and 5GHz), do not disable the 2.4GHz signal. Wireless-N and Wireless-AC routers should work with Sonos as long as they are still broadcasting over B and G WiFi. Most Wireless-N and AC routers should do this unless manually configured not to.
- The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. If you are using multiple access points, make sure they are all set to the same 2.4GHz wireless channel.
- Networks using wireless range extenders are known to cause issues with Sonos systems that are configured in a wireless setup. If you need to extend your home WiFi to use Sonos in a wireless setup, we recommend using a WiFi mesh router to do so.
- Sonos cannot connect to guest networks or networks that use a portal page to login.
Wired Setup Requirements: A Sonos system operating in a wired setup will require one of your Sonos products to remain connected to the router via Ethernet cable at all times. If your Sonos system is in a wired setup and you use a WiFi mesh router with multiple wireless nodes, we recommend wiring your Sonos product directly to the primary wired mesh node. Avoid wiring any Sonos products to the wireless mesh nodes. If you are on a corporate or advanced network, it must not block Spanning Tree Protocol (STP).
Note: Ethernet over Power devices (also known as HomePlugs or Powerline adaptors) are not supported by Sonos. While they may work for some systems, they tend to cause intermittent problems with Sonos. EoP adapters create an added delay between your network and Sonos. If the internet connection is too slow or the delay is too great, it can cause your music to skip or cut out completely or your players to drop off from the network.
Sonos S1 or S2 Controller App: Sonos offers a Sonos Controller app for Apple iOS 11.0+, Android OS 7.0+, Mac OSX 10.11+, and Windows 7+. The Sonos S2 is a new app and operating system (OS) that powers the next generation of products and experiences. In addition to new features, usability updates, and more personalization moving forward, Sonos S2 enables higher resolution audio technologies for music and home theater. Most Sonos products are compatible with S2. Some older Sonos "legacy" products will not support the advances of S2 due to their memory and processing power. The older Sonos "legacy" app is referred to as the Sonos S1 app.
- Sonos Products That Support the Sonos S1 and S2 Controller App: Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), One SL, Beam, Amp, Port, Boost, Move, Sub (Gen 1/2).
- Sonos Products That Only Support The New S2 Contoller App: Five, ARC, Sub (Gen 3), and any Sonos products released after May 2020.
- Sonos Products That Only Support The Old S1 Controller App: CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), Play: 5 (Gen 1).
- If you have have both, older "legacy" Sonos products and newer Sonos products, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Supported Audio Files: Supported audio files from online music services and local music libraries include MP3, WMA, AAC, OGG, FLAC, ALAC, AIFF, and WAV. Sonos can supports FLAC music files up to 16-bit/44.1kHz for "CD-quality" sound. All supported sample rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz. Internet Radio streams are supported only in WMA, MP3, and AAC.
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