About the Sonos Move
A Bluetooth Sonos speaker? Your move!
A Bluetooth Sonos speaker? Your move!
The Sonos Move is both dustproof and water-resistant, so you can use it poolside — or even oceanside.
Been waiting for a portable Bluetooth speaker that can wirelessly connect to your Sonos audio system? So have we! Enter the Sonos Move. In Wi-Fi mode, it works like other speakers in the Sonos family. It gives you the same easy access to a multitude of audio streaming services, your digital music collection, and more via a smooth, well-designed mobile app. The speaker even has built-in microphones for Amazon Alexa or Google Assistant voice commands.
Switch to the Move to Bluetooth mode, and you can use this portable speaker out on the deck or on the beach, beyond the reach of your Wi-Fi network. Just pair your phone with the Move, then fire up a music app like Spotify®, Pandora®, or TIDAL.
Ready for the outdoors
The Sonos Move is dustproof and water-resistant, so it can withstand raindrops or snowfall. Its built-in rechargeable battery can deliver up to 10 hours of playback. Of course, if you leave it on its charging base, the speaker can play all day long. You can even wirelessly pair two Sonos Moves for stereo sound. And it has a built-in handle, so it's easy to bring along.
Fine-tune the sound with Auto Trueplay
You can optimize the sound of the Move wherever you place it. Turn its microphones on and Auto Trueplay will automatically adjust the EQ. And as long as the Move is stationary, it will continue to monitor and adjust for optimal sound.
Compatible with AirPlay 2
The Sonos Move has Apple AirPlay 2 built in. That means you can stream audio directly from your iPhone®, iPad®, or Mac® computer through your Sonos system. That includes soundtracks from YouTube® videos and Netflix movies.
Hands-on with the Sonos Move
"I've equipped several rooms in my home with Sonos gear, and I've been a frequent user of their system for years. I was excited to get my hands on the Move — the company's first portable speaker — to give it a solid test run. I found myself using it each day for things that my current Sonos setup won't let me do easily.
"One room where I don't have a speaker permanently installed is the bathroom. Because the Move is water-resistant, I was able to place it on a nearby shelf and enjoy tunes while taking a shower. I found that it had plenty of power and volume to play loud and clear over the sound of the running water.
"While I did most of my listening indoors, within the range of my Wi-Fi system, I still found the Move's Bluetooth mode to be useful. I'm an Android user, so for me, Bluetooth was a simple and convenient way to play the sound from my favorite YouTube channels.
"Setup through the app was a snap, as I have come to expect from Sonos. I was a little surprised that the Move is noticeably bigger than the Sonos One and Play:1 desktop speaker models. That extra size seemed to translate into fuller-sounding bass. I never got close to maxing out the volume — again, this speaker has plenty of "gas in the tank" if you need to crank it up. The fit and finish are excellent, and the charging base (a simple ring design) is sleek, minimalist, and cool. "
-Jim Ralston, Crutchfield editor
Voice commands at home
When connected to a Wi-Fi network, you can use voice commands with the Sonos Move, similar to the super-popular Sonos One. Choose either Amazon Alexa or Google Assistant, and control your entire Sonos multi-room audio system using your voice. The Sonos Move has a mic array with noise cancellation to ensure it hears your commands. Tell Alexa or Google Assistant to mix and match from Spotify, Deezer, TuneIn internet radio, and more. You can control even more music features through the Sonos app on your smartphone or tablet.
The Sonos Move, connected to your home Wi-Fi network, lets you access many of the services Alexa and Google Assistant have to offer.
The free Amazon Alexa app lets you set up "skills." These are the services you can direct Alexa to access. It includes information sites, popular smart home brands such as Nest and Wemo®, sports sites, and more.
- built-in Bluetooth for audio streaming from your smartphone or tablet
- Apple AirPlay® 2 lets you stream directly from an iPhone® or iPad® and ask Siri to play Apple Music
- IP56-rated dustproof and water-resistant
- built-in array of 4 far-field microphones
- Auto Trueplay adjusts speaker to the space it's in for optimum performance
- two built-in amplifiers and two built-in speakers (one midrange driver and one down-firing tweeter)
General voice control functions (common to both Amazon Alexa and Google Assistant):
- requires connection to Wi-Fi
- select which Sonos speakers to play
- volume, play, pause, skip and repeat functions
- get weather reports, news updates, time, sports and stock reports
- select streaming music services such as Spotify, Pandora, and Deezer (subscriptions required for some services)
- select radio stations through iHeartRadio or TuneIn Radio
- control compatible smart home products
- Amazon Alexa or Google Assistant selectable as default voice control for speaker
- can communicate with in-network Sonos products using other voice control service as default
Amazon Alexa voice control functions:
- requires connection to Wi-Fi
- Amazon Alexa app control
- free download from Apple App Store and Google Play
- control Amazon Alexa compatible streaming services such as Amazon Music, Apple Music, and SiriusXM (subscription required for some services)
- add items to your shopping list (requires Amazon Prime account)
- access to Alexa skills, such as compatible smart home commands, Audible books, and more (subscriptions required for some services)
Google Assistant functions:
- requires connection to Wi-Fi
- Google Home app control
- free download from Apple App Store and Google Play
- set alarms, start timers, and add items to your shopping list
- control Chromecast built-in-compatible streaming services such as TIDAL, Google Play Music, and YouTube Music (subscription required for some services)
Sonos control app:
- free download from iTunes App Store® and Google Play
- compatible with Apple® and Android smartphones and tablets
- Trueplay currently works with iOS® devices only
- plays MP3, WMA, AAC, WAV, FLAC, AIFF, ALAC, Ogg Vorbis, and WAV files
- plays personalized internet radio stations from Pandora
- plays songs from subscription streaming services such as Spotify, Apple Music, Rhapsody, TIDAL, and more
- configure two Sonos Move speakers for stereo playback
- top-mounted controls for volume, play, pause, skip, and mute
- built-in handle
- built-in rechargeable battery lasts up to 10 hours
- charging base
- 6-5/16"W x 9-1/2"H x 5"D
- weight: 6.6 lbs.
- warranty: 1 year
- Our 60-day money-back guarantee
- MFR # MOVE1US1BLK
What's in the box:
- Portable wireless speaker
- Charging base (attached AC power adapter with 6.5' cord)
- Cloth drawstring pouch
- Quick Start Guide
- Important Product Information
More details on the Sonos Move
Variety Of Music Sources
Portable & Weather Resistant (IP56): The Sonos Move is weather resistant with IP56 rating, so it can be utilized indoors or outdoors. The IP56 rating makes the Sonos Move resistant to water, dust, and other elements. It is protected from very fine particles (such as dust) and heavy liquid splashing (including light rain and snowfall). The Sonos Move's rugged and durable outer shell is also resistant to bumps and falls; humidity, salt spray, and UV rays; and hot or cold temperatures. An integrated ergonomic handle makes the portable speaker easy to pickup and carry.
Note: The Sonos Move cannot be submerged in water and should not be left outdoors in a rain storm. The included charging base is not weather resistant and should only be used indoors.
Audio Section: The Sonos Move wireless speaker features a single down-firing tweeter and one mid-woofer driver powered by two Class-D amplifiers. The one downward-firing tweeter creates a crisp, clear high-frequency response that disperses evenly for an ultra wide soundscape. The one cone mid-woofer driver integrated into the cabinet ensures faithful playback of mid-range vocal frequencies plus deep, rich bass. Two Class-D digital amplifiers perfectly tuned to match the speaker drivers and acoustic architecture deliver dynamic sound with low distortion.
- Auto Trueplay: The Sonos Move speaker's built-in microphones detect what type of music is playing and measure the frequency response of your surroundings. Using this Trueplay Tuning software, the speaker then adjusts its EQ for perfectly balanced sound. Auto Trueplay is triggered whenever the Move speaker is placed in a new location, and continuously refines the sound while the Move is stationary. Make sure the Move's microphone array is turned on (Auto Trueplay will not work when the microphone array is turned off).
- Stereo Pairing: You can use two Sonos Move speakers in a stereo pair - one speaker acts as a dedicated left, while the other speaker acts as a dedicated right. The Sonos Move cannot be used as wireless rear surrounds. The Sonos Move will not pair with the Sonos Sub.
Note: Trueplay Tuning & Stereo Pairing is only available when the Sonos Move is in Network (WiFi) mode. These features are not available in Bluetooth mode.
Rechargeable Battery & Charging Base: The Sonos Move is equipped with a rechargeable battery that provides 8 to 10 hours of continuous playback time. The battery can easily be recharged using the included charging base. The charging base plugs into an AC wall outlet and the Sonos Move simply docks in the base to charge the battery. There is also a USB-C connector on the back of the Sonos Move which allows you to recharge the battery without the charging base by using a USB-C cable and a USB/AC power adapter (both sold separately). The included rechargeable battery should last about 3 years or 900 charges, after which you can purchase a replacement battery directly from Sonos.
Sonos Wireless Multiroom Audio Eco-System: The Move is part of the Sonos wireless multiroom audio eco-system consisting of a family of wireless network speakers, players, and amplifiers. Start with a single Sonos product and add more Sonos products over time. With multiple zones, you can play the same or different songs in different rooms of your home. Compatible distributed audio sources include internet radio, online music services, local network music libraries, as well as hardwired inputs. Up to 32 Sonos devices and 16 groups can be connected in one system. The Sonos Move is compatible with the new Sonos S2 operating system (OS) and the older Sonos S1 operating system (OS).
- Sonos S2 OS Compatible Products: The Sonos Five, ARC, Sub (Gen 3), and any Sonos products released after May 2020 will only be compatible with Sonos S2.
- Sonos S2 and S1 OS Compatible Products: The Sonos Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), One SL, Beam, Amp, Port, Boost, Move, and Sub (Gen 1/2) support both Sonos S2 and S1 operating systems.
- Sonos S1 OS Compatible Products: The Sonos CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), and Play: 5 (Gen 1) will only support the older S1 operating system.
- If you have have both, older "legacy" Sonos products and newer Sonos products in your system, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Variety Of Music Sources
WiFi or Mesh Network: In order to enjoy internet radio, online music services, your local network music libraries and Apple AirPlay 2, you'll need to connect the Sonos Move speaker to your home's wireless network router and ISP (internet service provider). Sonos brings your great sounding music wirelessly to any room in your house, without a big wiring project through WiFi or its SonosNet mesh network.
- SonosNet Wireless Mesh Network: Sonos can utilize its own SonosNet proprietary wireless mesh network technology to provides superior wireless range for whole-house coverage, ensure synchronous music playback, and avoid sources of wireless interference. The transmitting range of the Sonos wireless system is approximately 100', depending upon your home's layout. In addition to the One, you will need a Sonos Boost (sold separately) connected to your network router/modem via a Ethernet cable.
- WiFi Wireless Network: Sonos can also operate over your home's existing dual-band WiFi network (802.11 b/g/n; 2.4+5.0GHz). Because you are connecting wirelessly to your home's existing WiFi network, you do not need to hardwire a Sonos Boost to your router/modem. The Sonos system's wireless range will be dependent on your home's existing WiFi network.
- You cannot connect the Sonos system via both the SonosNet proprietary mesh network and WiFi; you will need to choose one. Sonos recommends using its proprietary SonosNet wireless mesh network over WiFi when applicable.
- The Sonos proprietary mesh network will provide a more secure wireless connection with fewer interruptions for optimum performance. WiFi is subject to greater interference from other WiFi, 2.4GHz, and 5GHz devices on your network.
- The Sonos Move speaker is not equipped with an Ethernet jack for a hardwire connection to your network.
Internet Radio Stations: Sonos offers a wide variety of Internet Radio stations and services. Some Internet Radio Services require a paid subscription and fees. Click here for all available Internet Radio Services.
- Sonos Radio: Sonos Radio is a free service that brings the best of Sonos and partner services into one place, making it even easier to listen to radio and discover new music on your system. Sonos Radio features thousands of live radio stations to choose from; lisen to music news, sports, and more from over 60,000 local and global stations. You even get a special selection of genre stations with music expertly curated by Sonos.
- iHeartRadio: iHeartRadio delivers all your favorite music and radio in one free service. Thousands of the best live Radio stations from across the country. Custom Stations created from 20 million songs and over 800,000 artists. You tell us an artist you like and iHeart Radio will build a playlist you love. iHeartRadio is free to listen with no capped hours or monthly subscription fees.
- Pandora: Pandora gives you personalized radio that plays what you love and continually evolves with your tastes. Start with the name of an artist, song, genre, or comedian, and create a station. If you are not sure what to listen to, you can browse through our hundreds of curated genre station to find the perfect match for your mood. You can choose between Pandora's free ad-supported account or a Pandora Plus ad-free account with higher 192kbps bit-rate.
- TuneIn: TuneIn gives you access to the world's radio stations, shows and podcasts, all for free. Over 100,000 channels from every corner of the earth, plus live and on-demand radio shows from around the world.
- SiriusXM: With SiriusXM, you can stream up to 155 channels of commercial-free music, play-by-play and sports talk, world class news, comedy, exclusive entertainment, and more. Search to easily find channels, shows, episodes and more. You'll need a SiriusXM subscription that also offers internet streaming.
Online Music Services: Sonos offers a wide variety of online music services. Some online music services require a paid subscription and fees. Click here for all available online music services.
- Apple Music: Apple Music is a subscription-paid streaming service with over 60 million songs ad-free. Easily find your favorite artists, discover new music, listen to curated playlists, and get exclusive artist content and interviews. Follow lyrics while you listen, tap ahead, or sing along with lyrics view. Enjoy at home, in the car, and across all your devices.
- Amazon Music: here are three tiers of access to Amazon Music on Sonos. Amazon Music Unlimited customers can stream tens of millions of songs and listen to curated playlists, stations, and weekly new releases, available to Prime Members for only $7.99/month (non-Prime price: $9.99/month). Amazon Music HD is a new tier of premium quality music with more than 50 million songs in High Definition (HD). At just $12.99/month for Prime members or $14.99/month for Amazon customers, Amazon Music HD makes high quality, lossless audio accessible to all music fans. Existing Amazon Music Unlimited subscribers (Individual or Family Plan) can upgrade to Amazon Music HD for an additional $5/month. Prime Music is a curated, on-demand, ad-free music streaming benefit featuring a growing selection of two million songs, and personalized recommendations at no additional cost with your Amazon Prime Membership.
- Deezer: Deezer is a subscription-paid online music service that offers you over 43 million songs at your fingertips. Stream almost any song you can think of or kick back with an endless selection of playlists, mixes, albums. You'll need a Deezer Premium+ or Deezer HiFi account to use Deezer with Sonos.
- Google Play Music: Google Play Music makes it easy to discover, play, store and share the music you love. With an Unlimited Subscription, you can enjoy unlimited listening to millions of songs, create custom radio and skip as much as you want. Sonos works with both the Free and Unlimited Subscription account types. Free accounts on Sonos only have access to your uploaded Library. You can use Google Radio with a free account by playing from the Google Play Music app to Sonos (Android devices only).
- Napster: Napster is a paid online music service that provides you with a music collection complete with millions of songs, entire albums and artist hits spanning the decades. Enjoy more than 30 million tracks at 320kbps AAC.
- Qobuz: Qobuz is a paid streaming service that gives you access to more than 40 million tracks. Discover new artists and albums with selections and playlists from musical experts. On Sonos you can stream 320kbps MP3 streams through the Qobuz Premium Subscription or experience high-quality FLAC (16-bit /44.1kHz) streaming using the Qobuz Hi-Fi Subscription.
- Spotify: Spotify is an online music service giving users the ability to stream music on demand to Sonos using Spotify's unique technology. Spotify and Sonos will allow access to all of your existing Spotify playlists and their entire catalog. Sonos supports Spotify Free and Spotify Premium accounts. A Spotify Free account allows you to search for Spotify artists, albums, and playlists in the Sonos app. When listening to music with a Spotify Free account, you’re limited to six song skips per hour.
- Tidal: Tidal streams music in lossless, high fidelity audio quality, ensuring the best sound experience possible. Discover new and old favorites with news, recommendations, curated playlists, moods and genres. All with High Fidelity Streaming. Create and edit your own playlists with more than 25 million tracks available. Tidal offers two paid streaming platforms - Tidal HiFi (Losless Flac 16-bit/44.1kHz) or Tidal Premium (AAC 320kbps).
- YouTube Music: YouTube Music is a subscription-paid online music service allows you to easily find what you're looking for and discover new music. Get playlists and recommendations served to you based on your context, tastes, and what's trending around you.
AirPlay 2 with Siri: AirPlay 2 is an advanced and easy-to-use wireless multiroom audio platform for iTunes, Apple Music, and other compatible Apple iOS apps. With AirPlay 2 you can play any audio from your Apple iOS device (running iOS 11.4 or later) or Mac computer (running OS X 10.13.2) on select Sonos components and other compatible AirPlay 2 speakers throughout your home. You can choose to play audio in one room, play the same audio in grouped rooms, or play the same audio in every room. If you are an Apple Music subscriber, you can even play different music in different rooms (you can control and group directly from Apple's Music App and Home app on your Apple iOS device). You'll be able to ask Siri-enabled devices (like your Apple iPhone, iPad, or Watch) to control playback of your Apple Music content on the Sonos unit. You can even watch videos and movies from YouTube and Netflix on your compatible Apple iOS device or Mac computer with perfectly synced audio on the Sonos product.
- Compatible AirPlay 2 Devices From Sonos: Sonos Arc, One (Gen 1/Gen 2), One SL, Five, Play:5 (Gen 2), Amp, Port, Playbase, and Beam all support AirPlay 2.
- Non-Compatible AirPlay 2 Devices from Sonos: Even though the Sonos Play:1, Play: 5 (Gen 1)Play:3, Playbar, Connect, Connect:Amp, and ZonePlayer are not AirPlay 2 compatible, you can still group these Sonos devices with an AirPlay 2 compatible Sonos product (listed above) to unlock AirPlay for your entire system.
Music Libraries: Sonos supports playback of music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. Sonos can play music stored on up to 16 PCs, Macs or NAS (Network Attached Storage) devices on your home network, supporting the most popular audio formats. Sonos indexes your music folders so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks).
- File Formats: Sonos supports the following audio file formats - MP3 (compressed), WMA (compressed), AAC (MPEG4), Ogg Vorbis, Audible (format 4), Apple Lossless, FLAC (lossless), WAV (uncompressed), and AIFF (uncompressed).
- Sampling Frequencies: Supported sampling rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz.
Built-In Bluetooth: In addition to network WiFi connectivity, the Sonos Move offers built-in Bluetooth for wireless peer-to-peer connection between the speaker and your Bluetooth-enabled smartphone, tablet, laptop, or computer. Using Bluetooth, you can wirelessly stream stored music, music apps, and other audio content on your Bluetooth-enabled source device to the Sonos Move speaker. All playback control functions and song/artist/album info display will still be done from your Bluetooth source device (not the the Sonos Move). You are able to pair multiple Bluetooth devices with the Sonos Move, but only one device can be connected and used for playback at a time. The Sonos Move will automatically connect with previous paired device when within range (up to 33'). Bluetooth is a great option when you want to take the Sonos Move outdoors.
- You'll lose many of the Sonos Move's features and functions when you enable Bluetooth. The Sonos app, multiroom audio distribution, voice control, Trueplay Tuning, and firmware updates are disabled during Bluetooth mode.
- The Sonos Move must be initially setup through the Sonos Cotnroller App via WiFi, before Bluetooth functionality can be enabled.
- The Sonos Move only supports Bluetooth audio streaming (A2DP). It does not support Bluetooth hands-free control (HFP) for making or answering phone calls.
Sonos S2 App: Sonos S2 is a new app (for Apple iOS 11.0+ / Android OS 7.0+ / Mac OSX 10.11+ / Windows 7+) that powers the next generation of Sonos products. The Sonos S2 app offers new features, usability updates, and more personalization moving forward. The updated app makes it even simpler for you to search for content, control the sound, and personalize your listening experience. Use the Sonos S2 app to setup your Sonos speaker system, control your Sonos speaker system, stream your favorite internet radio stations and online music services, access local network music libraries, and personalize your speaker system.
- Setup: The app lets you easily setup the Sonos speaker system. Get step-by-step instructions for setting up a new system and/or adding more speakers to your system.
- Control: With the Sonos S2 app, you can control all your Sonos speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room.
- Music & Radio: The Sonos S2 app brings together hundreds of internet radio stations and online music services.You also get access to local network music libraries on your smartphone, tablet, laptop, or desktop computer. Use the app to browse all your music, podcasts, radio, and audiobooks all in one place.
- Personalized Settings: Save favorites and room groups to My Sonos to get to the music faster, create alarms so you can wake up to a favorite radio station or playlist, filter out explicit content, and more.
- Security: Enhanced protocols, including support for elliptic curve cipher suites in SSL/TLS, keep your system safer and your data more secure.
- The Sonos Move is also compatible with the older Sonos S1 Controller app, if you have older Sonos "legacy" gear already in your home.
- Some older Sonos products ("legacy" products) will not support the advances of the S2 app due to their memory and processing power. If you own any of these products, you can continue to use your system as you do today. See System Requirements for more details.
Built-in Voice Control: The Sonos Move blends great sound and multiroom audio with Amazon Alexa and Google Assistant for voice-activated, hands-free control of your music and more. A far-field microphone array with advanced beamforming and echo-cancellation is built into the Sonos Move to detect your voice from any direction in the room. When the microphone LED is on, Alexa or Google Assistant is ready for a voice command (the microphone array can be turned off). You can speak at a natural volume to activate Alexa or Google supported voice commands. A responsive audio chime lets you know Alexa or Google has has heard you and is working on a response (you can turn this feature on or off). You'll be able to control music and multiroom playback with just your voice. You can also use the Sonos Move like any other Alexa Echo or Google Home device and ask non-music related commands (like information about the weather, traffic, news, sports, etc) or have Alexa control your smart home devices. Specific control functions will vary by digital voice assistant.
- Amazon Alexa: You can ask Alexa to play music on a specific Sonos device in an specific room of your home from these featured music services (Apple Music, Amazon Music, TuneIn, Pandora, iHeartRadio, SiriusXM, & Spotify). Using the Alexa app, you can group your Sonos products and your Alexa-enabled devices together. This makes it easier for Alexa to control your Sonos products based on which room or area they are in. You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Click here for more information regarding Amazon Alexa on Sonos.
- Google Assistant: You can ask Google to play music on a specific Sonos device in an specific room of your home from these featured music services (Google Play, Spotify, YouTube Music, Pandora, Deezer, Tidal, TuneIn, and iHeartRadio). You can pause, resume, and skip songs, as well as change the volume with all Sonos compatible online music services. Your can even broadcast a message to everyone in your home over your Sonos speakers and/or other Google Assistant-enabled speakers (include your message after the command). Click here for more information regarding Google Assistant on Sonos.
- Voice Control is only operational when the Sonos Move Network (WiFi) mode. Voice Control is not available in Bluetooth mode.
- You can only configure your Sonos system to work with one digital voice assistant; choose either Alexa or Google Assistant (you cannot use both). You will need to search and enable the Sonos skill from the Alexa or Google Home app on your mobile device or computer. Your Sonos equipment and Amazon Alexa-enabled devices must be on the same wireless network.
- Sonos and Alexa or Google Assistant work together using a single Amazon or Google account. If you have a second Sonos system in another location, you'll need to use a second Amazon or Google account if you'd like to use Alexa. An Amazon or Google account can only be in use on one Sonos system at a time.
Top-Panel Capacitive Touch Controls: In addition to control through Amazon Alexa and the Sonos Controller app, the Sonos Move features top-panel capacitive touch controls. Tap the top-panel controls to play/pause your music and turn the volume up or down, and swipe the top-panel controls to skip to the next or previous song.
Automatic Updates: The Sonos Move supports free automatic software updates so you will always have the newest features and music services to enjoy. Simply register the One and Sonos will automatically notify you when software updates are available through the Sonos Controller app. By simply pressing one button your system updates itself. The Sonos Move must be connected to your home network and the internet for automatic software updates (firmware updates are not available in Bluetooth mode).
Internet Service Provider: You'll need a high-speed, wired internet service provider connection such as cable, fiber, or DSL. Wireless internet connections such as satellite, mobile hotspots, or 4G LTE routers can experience delays between the internet connection and Sonos and are not supported. Using these types of connections can cause music to not play, skip, or cut out completely.
Wireless Setup: Your network router must broadcast a 2.4GHz signal for Sonos products to connect to. If you have a dual band router (2.4GHz and 5GHz), do not disable the 2.4GHz signal. Wireless-N and Wireless-AC routers should work with Sonos as long as they are still broadcasting over B and G WiFi. Most Wireless-N and AC routers should do this unless manually configured not to.
- The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. If you are using multiple access points, make sure they are all set to the same 2.4GHz wireless channel.
- Networks using wireless range extenders are known to cause issues with Sonos systems that are configured in a wireless setup. If you need to extend your home WiFi to use Sonos in a wireless setup, we recommend using a WiFi mesh router to do so.
- Sonos cannot connect to guest networks or networks that use a portal page to login.
Wired Setup Requirements: A Sonos system operating in a wired setup will require one of your Sonos products to remain connected to the router via Ethernet cable at all times. If your Sonos system is in a wired setup and you use a WiFi mesh router with multiple wireless nodes, we recommend wiring your Sonos product directly to the primary wired mesh node. Avoid wiring any Sonos products to the wireless mesh nodes. If you are on a corporate or advanced network, it must not block Spanning Tree Protocol (STP).
Note: Ethernet over Power devices (also known as HomePlugs or Powerline adaptors) are not supported by Sonos. While they may work for some systems, they tend to cause intermittent problems with Sonos. EoP adapters create an added delay between your network and Sonos. If the internet connection is too slow or the delay is too great, it can cause your music to skip or cut out completely or your players to drop off from the network.
Sonos S1 or S2 Controller App: Sonos offers a Sonos Controller app for Apple iOS 11.0+, Android OS 7.0+, Mac OSX 10.11+, and Windows 7+. The Sonos S2 is a new app and operating system (OS) that powers the next generation of products and experiences. In addition to new features, usability updates, and more personalization moving forward, Sonos S2 enables higher resolution audio technologies for music and home theater. Most Sonos products are compatible with S2. Some older Sonos "legacy" products will not support the advances of S2 due to their memory and processing power. The older Sonos "legacy" app is referred to as the Sonos S1 app.
- Sonos Products That Support the Sonos S1 and S2 Controller App: Play:1, Play:3, Play:5 (Gen 2), Playbase, Playbar, Connect (Gen 2), Connect:Amp (Gen 2), One (Gen 1/2), One SL, Beam, Amp, Port, Boost, Move, Sub (Gen 1/2).
- Sonos Products That Only Support The New S2 Contoller App: Five, ARC, Sub (Gen 3), and any Sonos products released after May 2020.
- Sonos Products That Only Support The Old S1 Controller App: CR200 Controller, Zone Player, Bridge, Connect (Gen 1), Connect: Amp (Gen 1), Play: 5 (Gen 1).
- If you have have both, older "legacy" Sonos products and newer Sonos products, you have the option to create two separate eco-systems - one that will be controlled with the older Sonos S1 controller app and the other that will be controlled by the newer Sonos S2 controller app.
- Click here for more information regarding Sonos "Legacy" S1 versus the new Sonos S2 Operating System and App.
Supported Audio Files: Supported audio files from online music services and local music libraries include MP3, WMA, AAC, OGG, FLAC, ALAC, AIFF, and WAV. Sonos can supports FLAC music files up to 16-bit/44.1kHz for "CD-quality" sound. All supported sample rates include 16kHz, 22.5kHz, 24.0kHz, 32.0kHz, 44.1kHz, and 48kHz. Internet Radio streams are supported only in WMA, MP3, and AAC.