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The Crutchfield Outlet Store is your source for great deals on closeouts, factory-refurbished gear, and open-box items from our customer returns. We’re confident that these products will bring you the consistent enjoyment, quality, and reliability you've come to expect from Crutchfield, at very attractive prices.
All items are covered by Crutchfield’s 60-day money-back guarantee. Here are the details on the different types of Outlet merchandise:
Open-box items are items that have been returned from our customers or opened during employee training. Our returns-processing technicians thoroughly inspect and test all returned product to make sure they’re in good working condition. They make sure the products are complete – including all parts, accessories and owner’s manuals. The manufacturer’s warranty applies.
These are open-box items that have minor cosmetic damage. They may be missing non-essential accessories. In some cases the manufacturer’s accessories have been replaced with generic equivalents. . The manufacturer’s warranty applies.
Refurbished items come with all original manuals and accessories. A manufacturer's warranty applies, but it may be different than the usual new-stock warranty.