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60-day returns

60 day returns

Our policy

We will gladly exchange or give you a refund for the full amount of the merchandise (not including original shipping) — whichever you prefer. No re-stocking fees, no strings attached. Just make sure it's in like-new condition, pack it all (remote, manual, etc.) securely in the original packaging, and call us for a return authorization number. All refunds will be issued to the same payment type as the original form of payment(s) as determined by Crutchfield.

How to make a return

Get a Return Authorization number and instructions by calling 1.800.297.9469. Or email us at We're available 7 days a week.

Ask Customer Support

Our experienced specialists are happy to assist you.