Lee

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Lee

More about Lee

Prior USN sub specialist who now dives deep into all things car audio

Advisor since 1992|Located in Charlottesville, VA

Specialties:

Car audio & video
Car security

Tech I'm excited about:

I love car audio, it's my thing.

Favorite music:

I love "Classic Rock" and "Old Country"

Favorite getaway spot:

I love being outdoors, period...from the mountains to beaches.

Best thing about working at Crutchfield:

The people. I work with the most tenured group of people in the industry

Certifications:

JL Audio Certified

What customers say about Lee

“Called for some info on a head end unit for my Lincoln LS. Lee was very knowledgeable and informative. After listening to what I was looking to do, Lee set me up with a nice BOSS unit, installation kit and some wire. Thank you, Lee. Your help was much appreciated. ”

Terry D. K., October 1

“Putting together a small system to install in our grandson's car and I had a couple questions. Called Advisor number and connected with Lee. We soon discovered we had many paths as we are both military, our kids are all military with each of our oldest sons being hurt in the sandbox. Both ride Harleys. Found another brother from a different mother. Soon had trouble keeping myself focused on the stereo. But happily Lee got all my needs resolved and I just placed the order after discussing with Kameron and getting his mom's (Our daughter who's on military deployment) OK. Thank You Lee and best wishes to the family Crutchfield, Lee told me how your company supported him through some hard times only Military families can comprehend. I've always thought highly of Crutchfield's business but I am beyond impressed and grateful for a company who treats their staff as outstandingly as you do. I will definitely be spreading the word amongst my friends and family. Steve E., USAF 1977-2003, First Sergeant (Retired.)”

Steve E., September 29

“Thank you, Lee for your guidance and support. Your insights really helped me make the right decision, and I'm truly grateful for your assistance.”

Carlos M., August 22

“It was a pleasure working with Lee. He understood just what I needed to make for a stress-free installation and then put everything into a shopping cart to make my experience even better. He was there with his expertise when I ran into a little road bump and was able to point me in the right direction. Through our conversation we found we were both ex-Navy and we both served in the submarine service. Kudos to you my brother and thanks for everything. Athens W.”

Athens W., August 11

“Was extremely knowledgeable, patient and professional.”

William R., May 8

“You can just tell that Lee is not just knowledgeable; he is a truly good person and sincerely wants to help. I will definitely use Crutchfield for all future electronics purchases. They are one of the very few companies who still have good customer service!”

Bruce B., November 30

“Lee was very helpful, knowledgeable, and straightforward in offering ideas for my vehicle build. I would definitely recommend Lee help on a purchase. ”

Richard T., April 13

“Lee is a true, knowledgeable professional in the audio field and a super nice guy. He will talk to you regarding every concern that you have in your quest to choose the right audio equipment for your specific needs. Oh, and did I mention... Lee is a super nice guy to boot!”

RIck H., August 26

“I'm beyond amazed of the service and kindness Lee showed me. Above and beyond is an understatement. I will be a Crutchfield customer for life due to my interactions with Lee. He was patient, attentive, resourceful, courtesy beyond, and most of all a guy who takes pride in his job. In a day and age of horrible customer service, Lee has earned my respect and a customer for life. Words don't do this man justice but best believe if you get Lee as an advisor, you're beyond in good hands! You are appreciated! THANK YOU!!!!”

David D., April 26

“My man Lee was straight and to the point. He was on a mission from the get go. Get it done and done. And it was. My questions were answered and I am on my way. Thanks Lee! Thanks for the help and prosperity! ”

Marcelo M., September 8

“Thanks for all the help. Will definitely use Lee for all future purchases. GREAT SERVICE.”

Bridget R., June 6

“Lee was very thorough and patient. Spent over an hour on the phone. Knows his stuff! I will request him the for the next order I place. Thanks Lee!”

Doug J., March 8

“Well that was a great experience, just ordered a radio for the car. Lee is helpful, polite and knowledgeable, thanks for the great service.”

Stephen G., November 15

“Lee was very knowledgeable and helped me make informed decisions about building my home stereo system from the ground up. He answered all my questions, and explained every detail I needed to make good decisions based on my budget requirements, house layout, and specific demands to build a purpose built stereo system that fit my individual needs.”

Stephen, May 19

“I reached out to Crutchfield to get wiring and dash kits to swap a previously purchased, of course from Crutchfield, stereo into a different vehicle. Lee took great care of me, making sure I would have ALL that I needed. And while he waited to get some information on my end, we even had a great conversation. AND, to top it all off, he dug in and found some credit points from earlier purchases that I didn't even know about, saving me $35! I've been using Crutchfield for YEARS, and while not a big fan of buying online, I wouldn't get my Audio Stuff anywhere else. Lee, Thank You! Five ***** ”

Andrew U., May 14

“I needed advise on a stereo for my fathers SUV, he was very knowledgeable and helpful. My next Audio purchase will definitely be from Crutchfield.”

DENNIS A. , May 11

“Lee was very patient... Like I was the only customer that he had and he would spend as much time with me as he needed to. He was not in a hurry and he was not pushy to try to sell me something that I might not need... I am in customer service myself and it was quite a different experience than I have had with any other company!”

jim lecroy, May 10

“Lee is a straight shooter. He was like talking to one of my good buds about OLED. No pressure to buy just great information. When I said I needed some time to think, he gave me his direct line and said call back anytime. I did not call back, I made the decision then and there. Much obliged!”

benjamin, February 14

“Thank you Lee for selecting the speakers that make my mothers car sound great. I did the install and it was very simple. Cheers, Dean”

Dean, February 6

“Lee you were outstanding. Appreciate all your effort you put into my purchase. Your tenor at Crutchfield has value and purpose. I will be a returning customer for all my audio/video needs. Thanks again.”

Stephen, July 20

“Lee has been my go to guy for all things audio now for years. He is very helpful and knowledgeable in whatever I am shopping for. Crutchfield is an awesome place to do business with and it is always a pleasure dealing with Lee. Crutchfield is lucky to have a guy like Lee working for them. Great advice with my newest home reciever. Thanks again ”

Jeff Costner, June 6

“Lee stayed on the phone with for over an hour. I was having problems with my I-datalink Maestro. Being a Saturday, makers of the Maestro product where closed. He went through the trouble of troubleshooting every aspect. And even called me back with the fix. Companies like Crutchfield and people like Lee are few and far between nowadays. That is why when it comes to electronics. My business will remain with Crutchfield. ”

Allen Graybeal, April 13

“Lee was very helpful as well as knowledgeable. It was a complete pleasure to do business with him. ”

Alfonso , March 29

“Lee was very helpful. This was my first experience with Crutchfield and Lee made it pain free.”

Bobby , March 22

“Thanks so much Lee for helping me out on the selection of the right car speakers for my 2016 Hyundai Tucson. You were a great help, I went all over the internet for about 3 hrs and finally I kept seeing people say call Crutchfield so I did and was really surprised at the technical expertise that Lee had. He was very patient and answered all of my questions. He even sent me pictures of my center speaker removal options. Thanks again Lee. I hope all of your technicians are like him!”

Ron Henley, March 2

“Very helpful, knowledgeable, friendly, professional.”

Richard Strahlem, December 31

“Lee was a big help today, we both learned something about the headphones and I'm confident I made the right choice with his input. Thanks again !!”

Darrin, August 11

“great help!! Very professional and knowledgeable. Knew all the answers and gave useful advice. ”

Federico Azpurua, August 9

“Thank you for your great support taking the time to help me match the right box to my subwoofer. You were a big help =)”

Stephen, May 17

“Lee, thanks for your help today. I appreciate the time you took in helping me make sure I had the right audio equipment for my son's truck. It will make a big difference to him this holiday. It was a pleasure to talk with you!”

John L., November 28

“Thank you Lee. I talked to you on the phone today, and you were a huge help. I ordered what you advised. ”

Lex Semenenko, September 29

“I have been dealing with Crutchfield since 1994. I look back and see that Lee has helped me more than anyone. If you have dealt with him you know why. That's why I keep going back!!”

Les, August 17

“Lee was helpful, courteous, and efficient with my order - I needed to make a purchase and redeem a gift card. Thanks again!”

Bryan Matthew, November 14

“Lee was awesome to work with. He confirmed my order and gave me peace of mind that I had all I needed for my Jeep Wrangler. Thanks Lee:-)”

Will, October 12

“Lee was very informative on the information i was needing. great attitude”

Ron Davis, November 10

“Thanks Lee for your help, thanks for your service.”

Jacques Olis, November 10

“I just got off the phone with Lee. He was very helpful and knowledgeable. Since the stereo I "thought" I had wanted is discontinued, he helped me find one that would be a great, maybe even better, alternate. Lee, thank you for your awesome customer service. I will call you when I need to buy anything else from Crutchfield.”

Andrew F, March 29