“Rachel was extremely knowledgeable and helpful she took her time and help me. I was even able to follow up with her via text and she is calling me back to follow up with me this was extremely helpful. The questions I had were in regards to needing six channels, narrowing down my choices from nine stereos to three stereos. a fusion from a competitor west marine and the JVC and a Kenwood the two models you carry. She helped me decide what I needed for two zones in the boat the helm or riding area and the cabin sleeping area. Being able to text and deal with the rep I talk to you on the phone is extremely helpful and her following up made things extremely easy I can't wait to place my order when she calls me back to clarify a model number and a question I have in regards to NMEA 2000 The system that lets marine electronic equipment talk to each other. I am extremely thankful Crutchfield has her as an employee I hope that they give her a raise or some type of appreciation because as a customer today she was extremely valuable and I am so thankful. It's reps like her that bring and keep customers coming back from competing companies. Sincerely, Jim P.”

Jim P., June 18

“Rachel was super helpful at providing a solution to my busted factory speakers in my 2004 Toyota Sienna (non JBL system). I explained that I didn't want to wire for an external amp and wanted use the power from the Pioneer unit I purchased from Crutchfield in 2017. She helped me to find front and rear speakers with all the mounting equipment and kept me under budget. She saved me money and helped to find a great solution. All of this on Easter Sunday. Love you guys there at Crutchfield and am glad that I can depend on you for all my audio needs and also just to have a human to talk through ideas and solutions. Rachel was awesome. Thank you for your time and help Rachel. ”

Joey R., April 17

“Rachel went over and beyond to meet my purchase needs and was compassionate throughout the entire process. Crutchfield is now my exclusive go-to for audio products -- excellent customer service! Stay groovy, Rachel. ”

Chance G., April 2

“The most knowledgeable person I have ever spoken to regarding speakers. Answered all of my questions without hesitation!”

Denver W., January 8

“Good afternoon Rachel, you're very nice, served me well, and thank you.”

Baxter P., December 27

“Rachel knows her stuff, is swift, and expedited all the info I needed ... so I ordered.”

Steve A., November 13

“10 stars, she was extremely helpful.”

Jay H., November 7

“My Crutchfield rep, Rachel, was superb and exceptionable. She is a world of knowledge for speaker manufacturers, speaker models and mounting options for my vehicle. Her unbiased approach gave me the confidence that she was in my best interest, and guided me through the process of making the right choice. Rachel is truly a Professional, 10 Stars!”

Raymond S., November 1

“100% best online service received from Rachel when looking at replacing my stock radio for my Frontier. Extremely knowledgeable and versatile in helping me figure out what I needed. Highly recommend a raise!”

Brent Y., October 8

“She couldn't have been any more helpful. I was skeptical about what I was going to need for my car. She helped me pick everything out and assured me that all the components were going to fit my specific make and model. I really appreciate all the time she spent with me. ”

Kevin Q., June 25

“Very knowledgeable and very patient with all my many questions.”

Terry M., June 10