Random call disconnects and siri activation

Worked okay at first then gradually started hanging up on people during calls now I can't even call anyone without it hanging up and activating Siri every few seconds only had this thing for 3 months

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Crutchfield response on 5/22/2023

Once we saw this review, our Tech Support specialist, Cory, reached out to Cory to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

Crux SWRHK-65S Wiring Interface

Work perfectly

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Crux SWRHK-65S Wiring Interface

Great directions and worked as intended on first try

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Crux SWRHK-65S Wiring Interface

This allowed me to keep all of my steering wheel controls. 2011 Kia Forte Koup

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Crux SWRHK-65S Wiring Interface

Easy to install plug and play set the switches to your stereo and car and your done

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Crux Wring Harness 2010 Genesis Coupe

wiring harness was super easy to connect and fit right into my 2010 Hyundai Genesis Coupe 2.0T Track and helped by making the installation quicker and easier

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Good setup for retaining most of the factory controls

Works well, I have most of my steering wheel controls working, instructions could be a little more helpful but I guess thats partly due to the vast variety of radios this will work with.

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Crux SWRHK-65S Wiring Interface

Awesome! Made installation so easy would highly recommend!!

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Get these to make the installation a breeze. You will not regret it.

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Crux SWRHK-65S Wiring Interface

Everything works as expected. Wiring instructions easy to follow.

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Crux SWRHK-65S Wiring Interface

Thos product is a must for the steering wheel controls very eazy to connect to the head unit

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Crux SWRHK-65S Wiring Interface

I found this product easy to install, had a couple of questions but your helpful staff got me through.

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Instructions are garbage!

First off, I'm being very generous with the four stars in giving. I'm only doing that because I did eventually get the interface to work two weeks later after my stereo install. Also I want to specify that this isn't a Crutchfield problem, they have been very nice with the troubleshooting and tech support. My issues lie with the horrible wiring instructions and the code guide Crux supplies. They specify the incorrect code for Hyundai vehicles. I had to reverse the code for Hyundai to get my car to recognize the interface. I bought a boss stereo, and the Boss code was also incorrect. I've read on some forums that you need to use the code for "generic" brand stereos. Bingo, I finally got my controls to work! Also my red and blue wire weren't crimped together for the Kenwood can bus, which even though that wire is t used for a Boss stereo, it still needs to be crimped together as a jumper for the 1/4" plug. In the end I'm happy I got the interface to work. Have faith in buying from Crutchfield, they are truly amazing to work with. Just keep in mind that this interface may not work at first with your Hyundai/Kia vehicle. That seems to be pretty common with all the research I've done. Also Crux is no help when addressing these issues.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Thanks. Easy installation and sounds great. Made installation alot easier.

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Ball was dropped with this one.

I gave it 2 stars because the support from Crutchfield was great even though the product is horrible. 2011 Kia Soul + without Premium system.. Unable to retain use of phone functions on steering wheel. Volume increases when I turn car off all by itself. Paid more from Crutchfield than it would have cost at other places for a product I would not recommend to anyone. Sorry but they definitely dropped the ball with this item. Now the hassle of having to remove it and send it back and wait for a different unit purchase more terminal connectors to install new unit. Moving forward will opt to go to local shop or car stereo place

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Good But Not Great

The harness connected up fine to my aftermarket headunit's harness. Things lacking were specific directions on how to hook up the Aux Input cables (they are RCA jacks vs. factory/aftermarket headunit 3.5mm jack) and loss of the factory USB port. Crutchfield Tech Support cleared up the Aux Input confusion and I got a cheap 6 inch RCA-to-3.5mm adaptor cable online overnight. As for the USB port, the factory USB port wires up through the Brown connector and a simple 12 inch male USB pigtail from the connector would be nice to plug into my aftermarket headunit's rear female USB port. Currently, I have the provided USB extension cable routed to come out a "soft spot" in my dash until I can work out a different solution. The converter box doesn't come with a cover for the DIP switch area so I was constantly checking to ensure I hadn't accidentally flipped any switches while trying to find a spot to mount it and in mounting it behind the headunit. I ended up using Velcro to mount the box up in the dash to the plastic HVAC duct. Overall, everything works as expected and only the above issues arose.

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Great fit and finish

Kit worked great on the 2012 Kia Forte , wiring harness fit great no problems got it for my daughters car , she was vary happy the system looked like it came from the factory.

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Crux SWRHK-65S Wiring Interface

Worth every penny. Made install go from a wiring headache to plug and play.

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Crux SWRHK-65S Wiring Interface

Small plug for radio hook up should have been round instead of square so unable to use radio. Other than that everything worked well.

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Crux SWRHK-65S Wiring Interface

Everything works with the steering wheel controls even the hands free calling

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Crux SWRHK-65S Wiring Interface

Easy to understand directions. First attempt at SWC interface and it worked as described. Module selector switches are easy to set. If something doesn't work the first time unplug the connectors and push them back in before trying to diagnose everything else first. With more than one connection there is a chance everything wasn't tight the first time, and I did experience that.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

If I get the product to to work with my vehicle I will come back and give it more stars.

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Crutchfield response on 1/18/2021

We're sorry you're having issues with your interface. If the problem continues, please just reach back out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

Plug n Play

These guys are the best in the business! Directions were incredible, assembled and configured harness, plugged things in and everything work right out of the box! Couldn't have been easier!

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Easy to follow instructions for setting up the steering wheel control. Wiring harness gives you plenty of length.

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Right part.

Perfect fit

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Everything works including steering wheel controls. Installed in a 2013 kia forte. Only reason I didn't give it 5 stars is because of the instructions that could be better and the gps antenna didn't fit in the adapter. But that's not a big deal sins the stereo antenna fits. My son started it but I had to finish the installation because of the instructions.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Wiring diagram is inaccurate. 4-5 extra wires coming out of the Crutchfield's own harness that aren't even mentioned in the schematic that comes with it.

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Crutchfield response on 9/7/2020

Zachery reached out to our Tech Support team for help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

Easy to follow directions for installation

Directions for install where easy to follow. The only issue I have is getting the steering wheel control adapter to work. Followed the included directions and it isn't working. Directions for connecting to the parking brake sensor were not very clear of where to connect or how to connect. Tried calling customer service for these issues but kept getting disconnected and haven't had the time to call back.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Plug and play people.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Great plug and play and works perfectly

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Crux SWRHK-65S Wiring Interface

Instructions and illustrations for wiring interface are very easy to follow!

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Crux SWRHK-65S Wiring Interface

Worked perfectly. No problems at all

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Very good product

Makes radio installation very simple, I wouldn't do it without it!

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Crux SWRHK-65S Wiring Interface

Great product, did exalt as described and was easy to install.

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Crux SWRHK-65S Wiring Interface

I was told by Crutchfield this would work with my vehicle and it was recommended after I bought my radio, so I figured that it was what was needed, turns out the steering wheel control that I paid extra for doesn't even work. Very disappointed.

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Crutchfield response on 12/23/2019

Once we saw this review, our Tech Support guru, AJ, reached out to this customer to help him further. We'll either help him get the interface working the way it should, or help him return it for an exchange or refund.

Crux SWRHK-65S Wiring Interface

worked perfect and installation was easy. Very Happy :)

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Worked perfectly! All my factory harnesses connected right in without any modifications.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Works as advertised. Wiring instructions were difficult, but a Crutchfield Rep was there to help!

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Once I found the directions it was easy to set up with the original controls

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Crux SWRHK-65S Wiring Interface

Worked initially. After our 3rd drive, I noted that steering wheel controls did not function. 4th drive, it did again. 5th drive, it didn't. I'm wondering if the wiring intermittently disconnecting. All other wires seem fine. I'd hate to have to crack open the dash just to find out. Why not provide a Molex type housing and terminals?

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Crutchfield response on 4/2/2019

Once we saw this review, our Tech Support specialist, Nicole, reached out to this customer to help him further. We'll either help him get the interface working the way it should, or help him return it for an exchange or refund.

Easy

Easy configuration.

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Awesome product

The only way to get your steering wheel radio control button's to work with your aftermarket head unit. Simple plug and play installation. Simply a must have.

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Crux SWRHK-65S Wiring Interface

Great interface works great

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Crux SWRHK-65S Wiring Interface

Easy install, just had one problem with the harness and the ground on my 2010 forte there is no ground coming from fatory side. Other than that works perfectly no programming like other harnesses.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

So very disappointing with spending a hour on phone trying to get ALL correct parts for my daughters system. This steering wheel control DOES NOT actually work. It either gives volumes up OR down only. It comes pre programmed it was not the correct setting for her steering wheel or what ever!! . ( again had to buy another part from local store)

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Crutchfield response on 11/20/2018

We forwarded this review to our Technical Support team for follow-up. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

Crux SWRHK-65S Wiring Interface

Great product!

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Crux SWRHK-65S Wiring Interface

Integrated my new audio system to my steering wheel button just like it was from the factory!

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Crux SWRHK-65S Wiring Interface

Was easy to install and it keeps all the options

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Crux SWRHK-65S Wiring Interface

works great with my forte

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Great unit!

I love the features including all the Bluetooth options!

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Terrible instructions

Instructions are terrible. There are about 20 loose wires that are cryptically color coded and unlabeled that need to be individually spliced to the 20 lose wires on the radio that are all different shades or completely different colors. If you are color blind don't even bother trying

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Crutchfield response on

Crux SWRHK-65S interface

Absolutely works with my Kenwood DDX773BH aftermarket stereo on my 2010 Kia Forte Koup SX 2.4L 6MT Theta 2 car. Easy installation & wiring to head unit wire harness. Tech support response was prompt concise & respectful. Will buy from Crutchfield again.

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Awesome wiring interface

This product is awesome. It's plug and play. No programming necessary like the other brand. All my steering wheel controls worked the moment I turned on the cat.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Works as advertise

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Crux SWRHK-65S Wiring Interface

This product worked as advertise for my wife's 2010 Kia. When I tested the steering wheel controls before dash reassembly everything was functional.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Works great! Couldn't have been easier to install.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

I had reservations about self installing my new radio but this was pretty easy only because of the well planned products and tools from Crutchfield. These guys know what they're doing and the tech support team is very knowledgeable and always very courteous. It was a very positive experience for me so I highly recommend purchasing your radio and the Crutchfield wiring harness and other tools from them.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Worked as intended. The only thing I couldn't use my usb or aux jack though it wasn't a big deal.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Read directions pick in harness and set switches as per direction work great without any problems

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Easy install. No issues. Retained factory steering wheel controls.

Super easy to install... Factory stereo died in a friend's 2013 Forte, so we bought her a Pioneer deck and this Wiring Interface to retain factory steering wheel controls. I soldered all the connectors from this kit to the Pioneer harness before she came by, and when she brought the car over, it was plug and play. Took maybe an hour to pull the dash apart, replace the trim panel with the new one from Crutchfield, hook up the harness, and test everything. Everything hooked up to the factory harnesses and worked perfectly on the first try. Directions for the steering wheel control module setup were easy to follow and it worked without a hitch. Highly recommended!

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Works

Made adapting my Pioneer deck to the factory harness pretty easy. Wiring was pretty much just color matching. Five of the six buttons on my steering wheel still work. Volume +/-, Track +/-, Source, Mute, Answer Call, Close Call still work. The speaker phone button does not work any longer. I got a deal on this because I bought a stereo with it but would consider the Axxess brand controller next time.

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Crutchfield response on

Crux SWRHK-65S Wiring Interface

Instructions are not clear, you will have to call a tech unless you can find a good diagram to go off of online, also I installed but still have no functions and was told it would work with my vehicle

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Does not work well!

I installed everything properly and even called Crutchfield expert to make sure everything was set up correctly. The only steering wheel options that worked properly is the end call and the volume button. Definitely not worth the money. I am forced to use the controls on the stereo.

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