Skip to main content
Chat
Photo of Expert Advisor Cam
Contact us

Expert help from our Advisors

What is an expert Advisor?
Connect ID #
411 099 641
Connect ID #
411 099 641
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Thank you. We will be calling you .
We're sorry. We have encountered a problem.

Customer Reviews

Onkyo DX-C390

Onkyo DX-C390 6-CD changer with MP3 CD playback

MFR # DXC390M4BMDD

4.5 out of 5 stars
691 reviews
View this product
Great bang for the buck!

Edward from Dallas, GA on 7/3/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Wasn't looking for a multi-disc player but the price and features were too good to pass up. Great sound, easy to work the multi-discs...all around great unit

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great player

Sandra from Diamond Bar, CA on 6/28/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up and control, good looks , fabulous sound

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Martika from Westmont, IL on 6/24/2025

Verified customer (What's this?)
Verified employee review (What's this?)

My mother in law loves this machine,

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Dean from Pleasant Pr, WI on 6/16/2025

Verified customer (What's this?)
Verified employee review (What's this?)

It's everything I expected!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Peter from St Louis Park, MN on 6/15/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Meets our needs exactly. We just load up 6 CD's and press play, works great!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Charles from Stratham, NH on 6/4/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice product, I love that it's a 6 cd platter.

Pros: Solid build

Cons: None

Crutchfield response on

0 of 0 found this helpful

Crutchfield is the go to place for Audio and video equipment

Harry from Kingsport, TN on 5/30/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup, excellent quality for cost

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sounds great

Ronald from Sanford, ME on 5/30/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Works as advertised happy with my purchase

Pros: Nice looking easy to use

Cons: N/A

Crutchfield response on

0 of 0 found this helpful

Great CD Changer.

John from Marietta, GA on 5/19/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Connected it to my system, inserted 6 CDs and it works great. I am very happy with this unit after owning for a couple days. Perfect replacement for my old non-functioning unit. It works as advertised, quick shipping from Crutchfield and overall great service. In the past I always purchased other brands I am very happy with Onkyo.

Pros: Plays 6 CDs correctly with no issues. I see no need to purchase a higher priced changed. Great service from Crutchfield.

Cons: none

Crutchfield response on

0 of 0 found this helpful

Get the Integra CDC-3.4 instead

Crutchfield customer from SIERRA VISTA, AZ on 5/13/2025

Verified customer (What's this?)
Verified employee review (What's this?)

This player has a good sound (hence two stars instead of only one) but also a major flaw: About 1/2 the time it fails simply to play any of the one to six CDs I have loaded into it; I have to press open/close to reset it and/or shut it off, and that should not be the case, to get it to work. I can press play and the component does nothing. I do not want the inconvenience and expense of shipping it somewhere for repair either, so I will keep it as an emergency backup only. I also find that this player is exceptionally sensitive to vibration. My Integra CDC-3.4 fail is much more reliable.

Pros: Decent sound

Cons: Fails to play frequently without needing to turn off/on.

Crutchfield response on 5/14/2025
We're sorry you're having issues with your changer. Although your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help. Lifetime tech support comes with every Crutchfield purchase.

1 of 2 found this helpful

Onkyo DX-C390

Larry from RINGGOLD, GA on 5/7/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I almost never submit a review on anything but I have to make an exception for this. My 20+ yo Magnavox CD 6 disc cartridge changer died and couldn't be repaired or replaced. Shopping around, my first stop is always Crutchfield. I do read reviews but start with the 1's/complaints. They weren't good. Went to the Onkyo website and their 1's were about the same. All the internet audiophile reviews were +*+ so I got this one. Right out of the box it was perfect. None of the stuff that other buyers complained about. Very clean sound compared to my old one. More playback volume. The disc changes are nearly soundless. I keep the discs in the original cartridges and load all 6 into the carousel when I want to listen. Or just 1 or 2. Easy and don't have to fool around with the individual jewel cases.

Pros: The remote is very functional. The front control panel is laid out well. Unlike a lot of user instruction manuals, this one actually reflects reality; ie, follow the steps and you don't have to fill in the blanks that always seem to be left out.

Cons: None that I have seen after running through a couple dozen CDs.

Crutchfield response on

2 of 2 found this helpful

Very happy!

Paul from MANCHESTER, NH on 5/1/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Have had my player for a few years now and it operates very well--easy to use and with excellent sound.

Pros: No complaints!

Cons:

Crutchfield response on

1 of 1 found this helpful

Great Purchase

Michael from Dillsburg, PA on 4/15/2025

Verified customer (What's this?)
Verified employee review (What's this?)

This unit is great. I had an older Harmon Kardon it replaced and I can't believe how much better this sounds. Crutchfield is also great to do business with.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

No bueno

James from SUSSEX, NJ on 4/14/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Dead

Pros: OK but

Cons: Refuses to read discs less than 2 years old

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Bryan from Mountain View, MO on 4/11/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Hello Tim, I know that I am late in getting back to you, sorry. We've had some floods in our area and the ongoing clean-up is challenging. I appreciate your help in placing my order and your prompt response is appreciated. The Onkyo DX-C390 CD player is doing a very good job matched to my made in Japan old Midland sterio receiver AM/FM/MPX 8-track which still plays good. We really like the appearance and the way you load the cd's. I believe the carousel method is the best, I have had others. My ears are not highly trained musically, I am a farmer, but the sound is great, just what I wanted. Thank you again.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

My history with this player is great

Dennis from STRUM, WI on 4/9/2025

Verified customer (What's this?)
Verified employee review (What's this?)

The only thing I can figure is that perhaps Onkyo has a QC problem and that's judging by the feedback showing so many negative reviews. I bought a "refurb" Onkyo DX-C390 from some outfit on Ebay about three years ago and use the player several times a week and on some weekend days it runs all day. Not a single issue. It does have the hard to see little scuff on one side proving someone at some point at least cleaned the internals or whatever passes for refurbishment nowadays. Weird, I guess one has to be careful if buying a new one or perhaps these devices have Democrat detectors built in forcing the device to fail of one is detected.

Pros: Plays CDs and sounds great for my ears anyway

Cons: The negative reviews would seem to indicate some QC issues at Onkyo.

Crutchfield response on

4 of 9 found this helpful

Onkyo DX-C390

Peter from White Plains, NY on 4/6/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Mechanicals are great. Sound is fabulous.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Troy from San Marcos, TX on 4/6/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Own teo of these.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

GREAT CD PLAYER

Crutchfield customer from Newtown Square, PA on 3/28/2025

Verified customer (What's this?)
Verified employee review (What's this?)

EXCELLENT PRODUCT. DOES EVERYTHING I WANTED IT TO DO WITH NO PROBLEMS. VERY EASY TO OPERATE.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Thomas Charl from Slatington, PA on 3/25/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Works great!! Zero trouble to hook up. Really enjoy this CD Player!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Nice receiver but tech not so useful

Mark from Granite Falls, NC on 3/16/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Decided to upgrade from an old Yamaha shelf system and it was well worth it. The Yamaha made a huge difference in sound quality for my room. But the wireless tech and MusicCast not easy to set up and not sure at this point how useful it will be. Ended up getting new speakers and cd player to complete the set up. Very satisfied with Crutchfield and transaction and help from Crutchfield sales and techs was great before and after the sale.

Pros: Great receiver for the money

Cons: The wireless tech and MusicCast value uncertain so far

Crutchfield response on
Customer review photo

0 of 3 found this helpful

Onkyo DX-C390

Andrew from Galesburg, IL on 3/8/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent sound! Very easy to operate with the remote control; loading and unloading is straight forward. My slight concern is the unit is very sensitive, when I placed a couple of CD cases on top of the unit there was a skip in the sound. When I closed a drawer in the cabinet housing the unit there was also another skip. I haven't played CDs in a player in more than 10 years, so perhaps new CD players are more sensitive to vibrations?

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Exceptional Sound that keeps the pool hopping!

Tom from Port St Lucie, FL on 2/27/2025

Verified customer (What's this?)
Verified employee review (What's this?)

New CD player arrived in 4 days and was super easy to install. Totally satisfied with the performance and sound quality.

Pros: Easy to navigate and love the 6 CD capacity.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

John from Soddy Daisy, TN on 2/12/2025

Verified customer (What's this?)
Verified employee review (What's this?)

This is the third one I have purchased. Apparently if you use them a lot, they will wear out in about 15 years. The mechanical design hasn't changed since I purchased my first one in 1990 or 1991 and for good reason. It is a good design and would highly recommend it. The one I purchased in 2009 had a "mechanical failure", however I unbound it after I purchased another one and still works (possibly operator error)

Pros: Sounds great and is a great design

Cons: outdated IR remote

Crutchfield response on

4 of 4 found this helpful

Wonderful sound!

Milton from Sayreville, NJ on 2/11/2025

Verified customer (What's this?)
Verified employee review (What's this?)

This is my third Onkyo DX-C390 and it replaces one that lasted some 20 years. And by the way, that old one still worked but had to be replaced because the tray would only play one disc. Onkyo remains my only choice for six discs players since it is dependable and of the highest quality.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Onkyo DX-C390

Bill from Peru, MA on 2/4/2025

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good. Very good quality. Easy operation .Still miss my 25 disc PIONEER unit which I had for 29 years. You could always get your CD's out even when power was off. The Onkyo is the same width as my other components but a deeper length .. So had to do some altering and rearranging to get it to fit in.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

It didn't last very long.

Brent from Mangum, OK on 2/1/2025

Verified customer (What's this?)
Verified employee review (What's this?)

It worked fairly well when it was new. Some issues with some CD's. I presumed it was just 40 year old discs were having problems. After 14 months, I'm ready to put it in the dumpster. When it works, it plays well. But it doesn't work very often. Skips badly. I can move the same CD to a different slot and it will play better, sometimes. After disc changes I can hear it seeking the disc. Sounds like a motorcycle revving. Eventually it does read the disc, but skips a lot. Really makes me appreciate my vinyl. Next player will be a single CD machine. Simplicity FTW.

Pros: 6 CD slots. Great sound when it makes sound.

Cons: I could write a book....

Crutchfield response on

7 of 7 found this helpful

Onkyo DX-C390

Crutchfield customer from Roeland Park, KS on 1/27/2025

Verified customer (What's this?)
Verified employee review (What's this?)

the unit has functions which my Yamaha 5 disc player (which works fine but lacks features like continue to play while changing discs). Pleased as I expected from Onkyo and Crutchfield.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Great player, great sound with two flaws.

Sebastian from Garner, NC on 1/23/2025

Verified customer (What's this?)
Verified employee review (What's this?)

An excellent player with two design flaws. But the good stuff outweighs the flaws, so it's still a great product. I had never had a multi disc player although I'm 54 and I lived through all the stages of the CD era. And I never knew what I was missing, but I'm glad I decided to spend the money on this one, because it's worth it. Sure, I have Apple Music and I can play albums non-stop until I die, but there's something cool about putting six CDs in this thing and hear the mechanism go to the next one after it finishes one. As far as the sound quality, to me it's excellent. I'm an audiophile, but not the rich kind. But I always did my best to have good Hi-Fi equipment on a budget, so I have a Sansui G-5700 with a Sansui SE-7 EQ and two Pioneer Andrew Jones towers. This combination sounds excellent to my ears, and allows me to enjoy well recorded music. My other player for this stereo is an Oppo UP-203, and to my ears both sound just as good. I'm sure that with some test CDs with different sound waves and so on I might be able to tell a difference, but what I care about is great sound for my large CD collection.

Pros: Great sound quality, space for 6 CDs, great for an afternoon of good music.

Cons: 1) It doesn't resume once you stop, at least not at the exact point it was stopped. It plays the same CD, but from the beginning. This is not a deal breaker, just a bummer. 2) It doesn't have any way to control the volume in the output, or a switch to attenuate it in any way like I've seen in some players. This is a concern for the loudest CDs with older equipment. I used to have a Sansui older than the G-5700 and the volume in CDs caused distortion at times.

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Bernard from Williamsport, PA on 1/9/2025

Verified customer (What's this?)
Verified employee review (What's this?)

It does all it supposed to do

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Earl from Ocala, FL on 1/2/2025

Verified customer (What's this?)
Verified employee review (What's this?)

very nice unit. a bit noisy on changing disks but functions well and plays disks without issue

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Joseph from Chesterfield, MO on 1/2/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent customer service assistance at time of order

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sounds great, works well.

Steven from New York, NY on 1/1/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Sounds great, works well. The size is slightly larger than my shelf and my prior multi-cd player.

Pros: Sound, convenience, ease of use.

Cons: Slightly larger than my shelf.

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Joan from Naples, FL on 12/30/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Brother and nephew set up system for me with no problems. It sounds great. Discs change with no trouble. I love it!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

David from Jasper, GA on 12/29/2024

Verified customer (What's this?)
Verified employee review (What's this?)

LOVE IT. A little complicated to operate but that will get better as I learn how it works. Works great and allows a long play list.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Short lifespan

Jane from Metairie, LA on 12/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Purchased this on 1/18/2017, along with a Sony receiver, installed in a dust free cabinet. It consistently played cds for 6 years and 10 months, then started having 1 - 3 second lapses during play, not skipping, and died altogether. We'll have to open it up to retrieve the disks. The only regret after purchase was that it didn't have a usb port, which other players have nowadays - and such a short lifespan.

Pros: It consistently played cds for 6 years and 10 months.

Cons: Player started having 1 - 3 second lapses during play, and died. Also, no USB port.

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Robert from Spring Hill, FL on 12/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Finally got a good one on the third try!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Pipersville, PA on 12/26/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up. Great sound.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

junk

Dot from Belmont, NC on 12/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I can't figure out how it works. I can't even get a Cd to work.

Pros:

Cons:

Crutchfield response on 12/24/2024
Once we saw this review, our Tech Support specialist, Gage, reached out to Dot to help her further. We'll either help her get the CD changer working the way it should or help her return it for an exchange or refund.

8 of 11 found this helpful

Onkyo DX-C390 excellent CD player

Patricia Joa from Corrales, NM on 12/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Roger helped me configure the order and everything went smoothly. Thanks so much for your help! Sincerely, Pat Gaillard

Pros: excellent CD player

Cons: no problems, it works!

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Ronald from Murfreesboro, TN on 12/18/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I love it!

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

AWESOME QUALITY

Jorge from Moreno Valley, CA on 12/16/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I love this CD player

Pros: 6 CD carrusel that is very quite

Cons: When i select random play it takes a little too long to select the next track

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Craig from Binghamton, NY on 12/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

When my old Denon Carousel CD changer finally crapped-out, I knew I wanted another. Unfortunately, Denon no longer makes a carousel CD changer. I enjoy being able to load up to six CD's into the tray and enjoy continuous music. The Onkyo DX-C390 fits the bill quite nicely. When shopping, I found most manufacturers do not make CD changers any longer. Being on a very limited budget, I decided to purchase this Onkyo piece. It works flawlessly and I am very pleased with it. (One of the unexpected bonuses was the fact that this unit almost perfectly matches my Denon audio/visual amplifier and dual cassette tape deck that were purchased with the dead Denon changer. If I were to pop off the Onkyo nameplate, you'd never know it wasn't Denon equipment). If you are in the market for a decent cd changer that will not break the back, this could be your unit. Highly recommended.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Quality sound

Mark from Moravian Falls, NC on 12/13/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works very well. Sound is good quality. Recommend this CD player be seriously considred.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Karen from Clinton Twp, MI on 12/12/2024

Verified customer (What's this?)
Verified employee review (What's this?)

So far loving it! Has a good build quality to it. Excellent price and you can't beat playing multiple CDs , before you have to changeout to new ones. Definitely worth buying!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boxy

Mark from Briarcliff, NY on 12/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Big sized for it's purpose but still a high quality device.

Pros: Great functionality and longer than usual warranty.

Cons: Takes up a lot of space for a CD changer.

Crutchfield response on

0 of 0 found this helpful

Outstanding value.

Karlo from Midlothian, VA on 12/10/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent quality and price point. Seamless installation and operation. Ordering and delivery process extremely user friendly. Highly recommend Crutchfield for audio and visual selections.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Otto from Thompson Falls, MT on 12/10/2024

Verified customer (What's this?)
Verified employee review (What's this?)

great stuff

Pros: all good

Cons: none

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Joseph from University Park, IL on 12/9/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Love my new Onkyo component!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great product

Michael from Buffalo, NY on 12/9/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy set up and arrived as promised. Had read there was an issue with CD:s skipping but have found this not to be an issue. I have a large CD library and have not found this to be a issue

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Disappointing experience

Martin from MENLO PARK, CA on 12/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

This unit is in the process of being returned. Received with no physical damage to shipping box or unit. Immediately, there were problems when the unit attempted to load a disk. It would take 10-15 seconds for the disk to load, during which time the unit made small noises like an engine trying to start. Once loaded, the track might jump from 1 to 99. Signal had static even after insuring the RCA plugs were snug.

Pros:

Cons:

Crutchfield response on 12/10/2024
Martin contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

2 of 2 found this helpful

Onkyo DX-C390

John from Roopville, GA on 12/4/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Works and sounds very well.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Solid Product

Robert from Crawfordsville, IN on 12/3/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Lots of nice features and simple to operate. The mechanism is quiet and the green light over the tray is a nice touch, makes it easier to see position number when you're loading. Seems very solid and well built. I was impressed by Onkyo's packaging and Crutchfield double boxing. The Crutchfield help booklet a nice touch. Very happy with purchase.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Paul from Blacksburg, VA on 12/2/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I'm sure this is a decent unit, Crutchfield doesn't sell junk. Unfortunately I should have checked the dimensions before buying, it's too big for the shelf! Check your intended location for it first!

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Good buy.

Steven from Greencastle, PA on 11/26/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great buy for the money. Easy to set and has a good quality sound.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Bryan from Thomaston, ME on 11/25/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I have one , this one is a gift for a friend. Great player for the price!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Jim from Orlando, FL on 11/24/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Nice deck with useful features to get the most enjoyment out of my CD collection. Very pleased so far.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great CD player

William from Riverview, FL on 11/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to connect and the sound of old CD is super clear

Pros: 6 cd

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Raymond from Coal City, IL on 11/21/2024

Verified customer (What's this?)
Verified employee review (What's this?)

This unit has a lot of very nice features. It is working perfectly. Very easy set-up.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Very nice.

Jorgen from Temecula, CA on 11/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very good product for the price. Connected it recently and had no issue with set up or playing cds. Have not set up or used the remote and probably never will, but I'm sure it has nice features as well. Shipping was very quick and the product was very well packed. The whole experience with Crutchfield was very good. Great company!

Pros: All of what has been said already

Cons: Nothing a con but, I did it realize how much shelf space depth it needs compared to a single cd player.

Crutchfield response on

1 of 1 found this helpful

Add to cart....it's worth it.

David from Hickory, NC on 11/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I've been buying Onkyo products for decades. They are always great quality, long lasting and inexpensive. I believe Onkyo is the only manufacture of a multi disc player. This is money well spent. I'm half tempted to buy another and put it in the close just to have a spare multi disc player down the road.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great Value

David from Thorndale, TX on 11/12/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It was everything as advertised and then some. Order and delivery went smoothly. Unit operates perfectly and sound quality is great. Convenient 6 disc operation. We had an extensive CD library and wanted to extend our ability to listen to them. This was a great addition.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Donald from Liberty, IN on 11/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent carousel. Little bit touchy. Skips easy. The random play is too slow. Excel. Lent Sound.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Excellent quality, great features - it's a winner!

Alex from ST SIMONS IS, GA on 10/27/2024

Verified customer (What's this?)
Verified employee review (What's this?)

You absolutely can't go wrong with ONKYO! I'm a big fan, and paired it with my DENON receiver, Pro-ject turntable, and Polk floor speakers. Love putting my CD's back to work -- streaming music is too limited. Happy to go back to my old school roots of vinyl and CD's. Highly recommend this ONKYO CD changer.

Pros: You'll love everything about it. Great sound, great looks, plug and play, great price.

Cons: Nada.

Crutchfield response on
Customer review photo

5 of 5 found this helpful

A Box of Crap!

William R. from GREAT CACAPON, WV on 10/24/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Total piece of junk right out of the box. Stay away from anything Onkyo related. There's a long list of problems, especially skipping and just NOT playing. The 1 year warranty is the clue that Onkyo knows it won't last very long...

Pros: Affordable

Cons: If you like silence

Crutchfield response on

10 of 17 found this helpful

Onkyo DX-C390

Michael from Springfield, IL on 10/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

As expected the same great quality have learned to expect from Onkyo & great pricing from Crutchfield & service.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael from Royal Oak, MI on 10/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

replaces my old onkyo cd player and was cheaper than the original 5-disc player

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Timothy from New Durham, NH on 10/4/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It skips a lot, not happy at all

Pros:

Cons:

Crutchfield response on 10/8/2024
Timothy, we're sorry you're having issues with your CD changer. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. They can help you solve the problem or set up a return/exchange within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

4 of 4 found this helpful

Digital improved with this player

Frederick from Menlo Park, CA on 10/1/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I have never thought that the type of cd player used would affect the sound. Digital after all is digital. But with this player the rules seem to change slightly. I find the sound more than replaces my 25-year-old Sony changer. It sounds crisper and deeper than the earlier player.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

We Like It

Crutchfield customer from Westerville, OH on 9/23/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice unit. Easy to set up and run. Controls are logical.

Pros: Works well. It was easy to set up and is easy to use. Controls are logical.

Cons: None.

Crutchfield response on

1 of 1 found this helpful

Great CD-Changer

Mark from LOCKPORT, NY on 9/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The write-up didn't boast a 24 or 32-bit digital-to-analog converter, but the audio quality sounds great through either the analog or optical output. I love the 6-CD capacity so that I'm not constantly having to swap discs in and out. Just note, this is a deep unit with a depth of 17 inches (Crutchfield lists the depth at 18-1/4''D). The remote works anywhere in my living room, even if I'm not pointing it at the unit. The only minor drawback is that the buttons are small on the remote and unit itself. However, the positives of this unit and the price being lower than many single-disc players makes it a winner.

Pros: Great sound, good value.

Cons: Small buttons on remote and unit.

Crutchfield response on

8 of 8 found this helpful

good price

Alan from Lock Haven, PA on 9/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It works as it should and I am happy with it, there are not too many choices out there to choose from and I have an older audio system. I would recommend it to anyone like me that has older technology and hates to pay for the newer way to connect my music with subscribing to everything. Alan

Pros: Works as it should

Cons: To load the disc to fill the carousel is little bit different than my Sony that went bad on me

Crutchfield response on

3 of 4 found this helpful

Nice unit, but maybe too sensitive tracking

Jay from Fort Worth, TX on 8/27/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I own two of these Onkyo CD changers. I received my newest a couple of days ago from Crutchfield. I've always thought the player was awesome, but last night I accidentally "bumped" the top of the dresser where the changer was sitting and the CD skipped. I then took my fist and LIGHTLY bumped the dresser, again, to see if I could reproduce the skip. I did. The CD player in my car (Acura 2018 RDX) now seems more robust than this Onkyo player. Moral to the story: great unit, but put it somewhere where vibrations or accidental "bumps" won't affect the CD tracking/playback. And by the way, this is a large unit. Make sure you look at the measurement to guarantee it will fit in the rack/cabinet where you want to display it.

Pros: Ability to play a disk while you are changing other disks.

Cons: Large size. Sensitive to local vibrations and prone to skipping. Remote is not intuitive.

Crutchfield response on

3 of 3 found this helpful

Very pleased

Lewis from Oak Lawn, IL on 8/19/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Forgot how great my old cds sound. DAC in Onkyo sounded great optical out on Onkyo allowed me to use DAC on my preamp. Very pleased with the purchase.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Excellent, but quite deel

Paul from Mullica Hill, NJ on 8/16/2024

Verified customer (What's this?)
Verified employee review (What's this?)

This CD changer replaced two Sony changers that were more than 20 years old and didn't shuffle reliably. This new Onkyo simply works as intended. I would have loved a silver faceplate to match my vintage receiver, but you can't always have it all. This CD changer is deep! I needed to jigsaw a CD changer sized hole in the back of my stereo cabinet. Be aware before you purchase. It was nice saving $50 with the sale.

Pros: Works as intended

Cons: Deep deep deep. Measure your space carefully, and be prepared to practice your carpentry skills.

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

David from Sedona, AZ on 8/13/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to to hook up and sounds great

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great CD Player

Dennis from Decatur, TN on 8/12/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Everything about this unit is Great and it looks Great with my Onkyo Stereo Receiver. if your looking for Great Stereo High tech Equipment at a down to Earth Price that won't break the Bank then Onkyo is for you. It makes listening to my CD's Enjoyable

Pros:

Cons: None

Crutchfield response on

0 of 0 found this helpful

ONkyo DX-C390

Glen from Elkins, WV on 7/24/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent Product! I would Recommend it to anyone who is looking for ah Great CD Player! Stix

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Tyrone from Nashville, TN on 7/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I had a technics 32 mash bit player that lasted 28 years with no problems. It started not responding in changing channels. I have an Onkyo receiver 28 yers old & thought an onkyo cd player would match perfectly Im Amazed at the clarity of sound quality Onkyo is so much clearer. I'm well pleased with my choice & that Crutchfield had it in stock ?? Thank you ??

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Ronnie from Burlington, NC on 6/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great equipment, at a good price.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo CD Player

Raymond from Orange Park, FL on 6/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

So far it works excellent, easy to install and use. This is an upgrade for my garage system.

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Great overall sound

Paul Tex from Lancaster, PA on 5/29/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It works well. It plays a disc. and allows you to change others during the change. Not very good with scratched CD's Itvplays well otherwise.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Edward from Bolingbrook, IL on 4/25/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Beautiful design and functions quiet and smooth and delivers crystal clear sound.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Valarie from Silver Spring, MD on 4/12/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It got here when I expected and it works like a freakin' charm. I finally have something to play my CDs again after years searching!

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Edward from Carolina, PR on 4/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The unit for the cost its very good works excellent and the sound is very unique has lots of functions I added a dac and the sound improves a lot. Will recommended

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Affordable Changer

Thorsten from SAN JUAN, PR on 4/10/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I never owned a CD changer in my audio life before, so this is something novel. It's a great to stuff it any way you like: non-stop Xmas music, all studio album compilations by your favorite bands, etc. It works reliably, sounds as CDs should, sports gapless play, can be programmed to one's liking, and is affordable.

Pros: Great for hours of music outside of streaming Gapless play

Cons: None so far

Crutchfield response on

5 of 5 found this helpful

Charlottesville, we have a problem.

John from MT ARLINGTON, NJ on 4/5/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I got this CD Player set & plugged in. Powered it up & the cd tray came out about a third of the way and was stuck there. Called Crutchfield & spoke with a staff member (I will not mention his name) who refused to get additional help & said he would call me back in 15 minutes. The call never came back from the staff member. I called back after 2 hours & the staff member refused to speak with me & stated he was going home. Spoke with another staff member who arranged for a return. I managed to finally get the CD tray back into the unit & returned this for an exchange for another CD player which I am more than happy with. I have been buying from Crutchfield for over 30 years and this was the 1st time I was disappointed by someone on their staff. I will continue to deal with Crutchfield as they have been always business professionals with the exception of the staff member who refused to call me back & went home according to the staff member who arranged for the return. The Crutchfield team is the best. They are professionals who reflect the Ideals & values of their founder Bill Crutchfield.

Pros:

Cons:

Crutchfield response on 4/16/2024
We were sorry to hear about John's experience with our Tech Support team. We're forwarding this on to our Tech Support supervisors, so they can look into it. We strive to provide the best service, before, during, and after your purchase, and it looks like we missed the mark this time. We hope he gives us another chance to prove we're the best in the business.

26 of 26 found this helpful

CDs Sound Better with the DX-C390

Arlene from Whitehall, MT on 3/20/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The Onkyo DX-C390 was easy to set up and integrate with our existing system. The sound from our CDs was definitely better than our old player even though we have not purchased new speakers. While we have not yet tried all of the features of the Onkyo it appears to be fairly easy to learn them and put them to use.

Pros: Easy setup; better sound.

Cons: May not use all functions.

Crutchfield response on

4 of 4 found this helpful

Recent purchase

Linda from Williams Bay, WI on 3/14/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great Sales Rep, friendly & helpful. Great product. Very thrilled with our purchase of 6 cd player & speakers.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Mike from Franklin, NC on 3/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Unit arrived a day early, hooked it up, turned it on, and it runs like a top. Very happy with it so far.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Thumbs up

Steve from Rocky River, OH on 3/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Sounds great, easy to use

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo 6Disc CD Player

Tom from Westland, MI on 3/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great CD player-6 discs is a plus. Sound is so much clearer than our old player. Crutchfield folks are super to work with- fast free shipping- received player on 2 days. Try to find a CD player in any big box store (YOU WON'T). Overall AWESOME purchase!

Pros: 6-Disc Player Known Quality Brand Amazing clear sound

Cons: Large Case (17 1/8") almost didn't fit in my stereo cabinet

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Craig from Hickory, NC on 3/4/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The Scratch and Dent version I purchased looks brand new. Unit was delivered as promised. Easy to wire easy to operate. Well worth the price . Looked all over - Not many 6 Disc units available. You will be happy with this unit!

Pros: easy to set up easy to operate

Cons: none

Crutchfield response on

5 of 5 found this helpful

Piece of Junk

Guest from North Brunswick on 2/24/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this unit maybe two years ago, what a piece of junk. Constantly hangs up and skips. I previously had a Sony which I bought used and had for 10 years before it finally failed.

Pros:

Cons:

Crutchfield response on

15 of 20 found this helpful

Broadview Heights

Michael from Broadview Heights on 2/22/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Awesome CD player, just installed it. One problem was that the RCA cord is too short !!! thankfully I had some cords stowed away.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

John from Tumbling Shoals, AR on 2/18/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this cd player from Crutchfield 5 years ago paid $140 for it. This thing has more than tripled in price it now $349. I've had my first issue today turned it on and it displayed mechanical malfunction on the screen. It would not do anything??. So I took the lid off it took 5 minutes and it just had a cd that got loose and jammed that's it.so I guess I got lucky cause it's tripled in price??????

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

No more multi disc for me

Crutchfield customer from ALBUQUERQUE, NM on 2/17/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Just bought this cd player it skips way to much, I've decided to get a single disc player, to my problems with multi disc player

Pros: None

Cons: Skips way to much I want to enjoy my music, not spending all my time troubleshooting, ordering a single disc player.

Crutchfield response on

5 of 6 found this helpful

Onkyo DX-C390

Michael from Essex Jct, VT on 2/17/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Been very happy wit my Onkyo DX-390. Everything works as expected. Sound quality is great. Would highly recommend this changer.Quality of build is excellent. Mike G., Essex, Vt

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo Onkyo

Kimball from Mesa, AZ on 2/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I'm replacing my Sony ES 5 disk player with the Onkyo 6 disk player. Newer equipment is better than 30 year old stuff. Besides I connected it to an Onkyo receiver. It's a nice match.

Pros: Sounds good

Cons: I don't know of any

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Bruce from Saint Paul, MN on 2/13/2024

Verified customer (What's this?)
Verified employee review (What's this?)

It came early, packaged well, plug and play. Work great

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Larry from Three Forks, MT on 2/13/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The changer is pricey, but it is worth the money.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

James from Tucson, AZ on 2/12/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Beautiful. I was afraid it wasn't going to work after UPS just slammed it on my porch. The drawer was stuck, but when I wiggled it, it came free. But it works good and sounds great!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Old school

Cindy from Myrtle Beach , SC on 2/11/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Awesome product I love the fact it holds 6 compact discs

Pros: Put 6 discs in hit random play and you have music for hours

Cons: Can't think of any

Crutchfield response on

1 of 1 found this helpful

Very happy with product and service

Rafael from GEORGETOWN, TX on 2/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I have had this CD changer for some five years, maybe longer, I can't remember. It has worked flawlessly all these years and I'm very happy with it. However, it is a replacement for the first one I received. The first one was defective, it would not read the CDs. I called Crutchfield and they sent me another one, the one I've been enjoying all these years. Oddly enough, I had never read the reviews here. Today, just for the hell of it, I did, and was amazed at the number of negative one-star reviews from customers who had the same exact problem--not working right out of the box! Obviously, Onkyo had some kind of manufacturing problem, and hopefully they have taken care of it. I'm glad I gave it a second chance and got a good one thanks to Crutchfield's excellent customer service.

Pros:

Cons: Some units have factory defects

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Donald from Branford, CT on 2/8/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Unit arrived on time as promised. Set up was super easy and the sound is great. Would highly recommend

Pros: Easy set up

Cons: None

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

John from Staunton, VA on 2/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Quite please with both the unit and the excellent service by the Crutchfield rep. We had visited a competitor first, and found our time at Crutchfield quite superior in terms of service and the knowledge of the sales agent.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael from Southport, NC on 2/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Easy hook-up. Great sound. Tested all features which worked as advertised. Very happy with purchase.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Donna from House Springs, MO on 2/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I am so excited to own this piece of equipment. So far so good. The design, the sound .. Awesome!!!

Pros:

Cons: The size of the player is larger than I expected but working with it.

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Douglas Albe from Brookfield, WI on 2/7/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Sound is excellent

Pros:

Cons: Took a long time to fill my order,

Crutchfield response on

0 of 0 found this helpful

Great unit and value

Kris from KNOXVILLE, TN on 12/29/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I have had this unit for nearly 15 years and no issues have been had. Works excellent and with all types of CD formats. Love that it's a multiple cd changer which seems to be a rare sight these days.

Pros:

Cons:

Crutchfield response on

7 of 8 found this helpful

Wasted my money

Hal from DOVER, NH on 12/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Didn't work right out of the box. Skipped through brand new disc and others I tried. Tried shimming the front legs 1/4" and that seemed to work for a couple of days but then it went back to skipping again. Also, the discs rub a bit while spinning creating noise which is distracting when the music is quieter. Set up a return which was pretty easy and will be shipping it back today. Like another person said, 1 star for Onkyo and 5 stars for Crutchfield customer service.

Pros: Sounded good when it worked

Cons: Discs skipped, noise from operation

Crutchfield response on

11 of 11 found this helpful

Onkyo DX-C390

Steve from Lakewood, CO on 12/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Apparently I received a defective unit. This wasn't Crutchfield's fault. It was the manufacturer's. Crutchfield was excellent (Ben specifically) in trying to help me reset/reboot the unit to no avail. Ben was outstanding in setting up the return and ordering a replacement unit also. Too bad CD changers are becoming a relic!

Pros:

Cons:

Crutchfield response on

12 of 12 found this helpful

Onkyo DX-C390

David from Colorado Spgs, CO on 12/20/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This CD 6 disc player is a good price of equipment. It is solid built and fairly heavy. It plays commercial production cd's no problem, but also standard Redbook CD's that are created on your computer. MP3 formats are also playable. In other words, pretty much all CD formats. I want to compliment Crutchfield, because this unit was sold as a "scratch and dent" at a discount. The unit arrived with no damage, no dents, no scratches. Not a single blemish. It came with the manual and remote, everything looked brand new. I'm totally happy with this product and the Crutchfield company. They deliver beyond expectations.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Morley from St Thomas, VI on 12/13/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Fast shipping great seller my item was on time thank you.

Pros:

Cons:

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Onkyo DX-C390

Thomas from Alna, ME on 12/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

one of the best multi disc changers on the market today. Sound quality is superb.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Sixto from Guaynabo, PR on 12/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound , easy to install.thank you Crutchfield!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

David Ben from ASHEBORO, NC on 12/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It works just fine. If you had a similar 6 disc carousel in the 80s this one works the same. To note is that it is big. Much deeper than most components. Make sure it will fit in your situation. It is slow to move from disc to disc. The remote is the cheapest looking remote I have ever seen. I bought mainly because I felt someday these might not be available in the future. Now if you have all your music ripped then you can just throw it on a USB drive an plug it into the Denon 1800 AVR . First off I am loving this system. The components are listed below. In the picture the 55" TV is 48in wide and the Jamo 803 and S8 are on the left and right of the TV. The Jamo 807 are behind me and not in the picture. I chose to put them behind me because I didn't have speaker stands and the Jamo 803 fit nicely on the entertainment center. I love the sound that comes out of these speakers whether it is just stereo music or surround sound Dolby ATMOS via the Denon AVR. The price was good and I love the looks of these speakers. I'd buy them again with no hesitation. Crutchfield is awesome. I wish all sellers were as great to work with. Denon AVR-X1800H Panasonic 4K Blu Ray Player DP-UB420-K LG B3 Series 55-Inch Class OLED Smart TV OLED55B3PUA Onkyo DX-C390 6-CD changer with MP3 CD playback Jamo 803 x2 / Jamo 807 x2, Jamo S 8 ATM x2, Jamo S 83 CEN, Jamo S 810 SUB WLIVE TV Stand for 65 70 inch TV, Entertainment Center with Cable Management

Pros:

Cons:

Crutchfield response on
Customer review photo

1 of 2 found this helpful

Crutchfield Fan

Barbara from Keswick , VA on 12/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

We replaced our 40-year old disc player finally! The new one is perfect, just a swap for installation. Our CDs can live on. Crutchfield stood by their sale price despite some confusion. Class act!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Chuck from Whitmire, SC on 12/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Received within 2 days. Very happy with this unit. Installed easy and sounds great. Very pleased with Crutchfield and sales staff.

Pros: Well made and happy with quality.

Cons: Would like to have had an off button on the remote.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Hwascar from Carolina, PR on 12/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Maravilloso sistema. Es la segunda oportunidad de comprarlo y lo recomiendo por lo práctico, dinamico y buen precio.Ademas de su durabilidad.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Love the music

Michael from Las Cruces, NM on 12/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Enjoyable, have a lot of CD's and CD changers are rare. Have purchased before and it continues to play well. Do not like streaming-enjoy the entire album. It is about the Music!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

John from Mathews, VA on 12/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This is a replacement for my Yamaha 5-disc player that finally decided to not open the tray anymore, and Yamaha no longer makes multiple disc changers, so we had to migrate to another manufacturer, Onkyo. This is my first experience with Onkyo, after having owned Yamaha, Technics, Teac, and a host of other components over the year. So far, we are very pleased with the performance of this CD changer.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

James from El Cajon, CA on 11/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Delivery was on time. It matched our 20 year-old Onkyo Tuner. Super quality of sound appreciated via our 20 Year-old Technic speakers!

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Vanessa from Chesterland, OH on 11/13/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Sound is good. Easy to set up. I do wish they made multi changer CD players a little smaller. I also miss the digital display that my old CD player had where it showed the songs on the CD and did a countdown as they played. I do like that I can add new CDs into the turntable while one is playing.

Pros: can load a CD onto the turntable while another is playing

Cons: Wish the display showed the tracks on the CD that's playing

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Robert from Apopka, FL on 11/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

excellent cd player

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Can't go wrong with Crutchfield

Terry from Carson City, MI on 11/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

First off Mike in customer service was more than helpful with all my concerns regarding the product, made me feel comfortable with the answers to my questions...product works great and the sale price was really nice as well...thanks for everything...

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Onkyo DX-C390

Colin from Blairsville, PA on 11/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit, it's difficult to find a multi disc changer these days.

Pros: Great to have multi disc capability.

Cons: Nothing yet!

Crutchfield response on

6 of 6 found this helpful

Disc reader did not work.

Jesus from Denver, CO on 10/29/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Disc reader did not work. Returning for full refund.

Pros:

Cons:

Crutchfield response on

9 of 10 found this helpful

Onkyo DX-C390

Thomas from Neosho, MO on 10/29/2023

Verified customer (What's this?)
Verified employee review (What's this?)

been looking for this product to update stereo system

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo DX-C390

Randy from Little Rock, AR on 10/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Love listening to beautiful music without having to constantly change out cds

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Mike from League City, TX on 10/19/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great piece of equipment. Working well so far. Thank you Crutchfield.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Long Live CD's

John from Blacksburg, VA on 10/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Works great! We got rid of our LP's but are hanging on to our many CD's. (Will CD's come back into favor the way LP's have? Hope so.)

Pros:

Cons: No cons.

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Jorge from Lares, PR on 10/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Good sound

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Robert from Ltl Egg Hbr, NJ on 10/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

good unit

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390 CD player

Gregg from Long Beach, CA on 10/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Totally happy with my new Onkyo DX-C390 CD player, the best part was I did not need a Receiver, I have Kanto YU-4 speakers that I had bought from Cruthfield about a year ago, and with the Ethereal MHX-T2 cable it plugged right into my Kanto YU-4 speaker and it was ready to GO !! (simple and easy) that's what I like. Thank you Tina from Cruthfield. PS. free shipping and had it in 2 days !!

Pros: Easy set-up and Great sound

Cons: No Cons

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Jeff from Wake Forest, NC on 10/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent multi disc player. Load up six disks, relax and enjoy. Controls are easy to understand. Large unit.

Pros: Price Optical output Easy to use

Cons: Large

Crutchfield response on

2 of 2 found this helpful

Great CD Player

Patrick from Anchorage, AK on 10/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The product and service have been the best. The CD player was delivered a day earlier than expected and in good shape. It was easy to set up and the sound is wonderful. The price was quite reasonable, also. I would use Crutchfield again in a heartbeat.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Robert from Calabash, NC on 10/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound- Great value and a little deeper than expected

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Hours of music

Robert from Sneads Ferry, NC on 10/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

High quality 6 disc player

Pros: Plays every song randomly with out repeating

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Scott from Camden, SC on 9/24/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Fairly standard features on this carousel CD player. You can listen to one disc while changing the others which is cool. My older player was due for an upgrade and this model is a reliable brand name with an attractive price point

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo dead on arrival

Corey from Hendersonville, NC on 9/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Dead on arrival. Too bad, I would have liked a 6 disc changer. Great return though.

Pros:

Cons:

Crutchfield response on

10 of 13 found this helpful

Onkyo DX-C390

Walter from Yucaipa, CA on 9/21/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It doesn't work, so I had to return it. I am very upset about this.

Pros:

Cons:

Crutchfield response on

5 of 10 found this helpful

High Hopes, but...

Jeff from Forest Falls, CA on 9/16/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I have friends who've bought from Crutchfield for decades, so I gave it my first go. I was especially interested in the 6 CD tray. I received it in awesome timing, the package was perfect, but the player was defective. It simply couldn't recognize CDs. Even after loading 6 standard CDs into the tray, it kept saying 0 CDs loaded. Bummer. Well, so far my experience with Crutchfield is good in that the return process was easy to kick off, and the return instructions were clear and easy.

Pros: Well, all I can say is it looks good!

Cons: It powered up, lights worked, tray worked, but it could not recognize any CDs. It simply didn't work.

Crutchfield response on

7 of 10 found this helpful

Onkyo DX-C390

Joseph from Memphis, TN on 9/12/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Enjoying it so far. Connected to my Klipsch Fives and Project EVO Carbon turntable.

Pros: Ease of use and sound quality

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo 6 disc player

Crutchfield customer from Doylestown, PA on 9/11/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Exactly what I expected, perfect 6 disc CD player, took longer to unpack than to hook up. My only criticism of this product; it would be nice to have the button backlit, however, the remote is easy to use.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Larry from Owensboro, KY on 9/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

sounds great but it is too big for my entertainment center. The cabinet on cd player is to long to set back in cabinet.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Did not work out of box

David from White Stone on 9/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Multiple disc CD players are now few and far between. I was excited to order this unit, but it failed to work straight out of the box. It would not recognize that a cd was inserted-- tried each of the slots with multiple cds. Disappointing. Of course, as always, Crutchfield was great to work with and issued a refund promptly.

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Onkyo DX-C390

Amy from Venice, FL on 9/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Very knowledgeable staff. Provided alternative selections with pro & cons. Most satisfied with purchase. Wonderful sound at a good price

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Nice player,

Guest from Gulfport, MS on 8/25/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This is a solid player. I've used the analog input with a previous receiver and as a transport with the Yamaha amp and it sounds great with or without pure direct. I've owned it 4 years now without any problems. I've owned more expensive players and wasn't a fan of Onkyo but wanted a multiple disks player and took a chance and was surprised. I would definitely buy it again if it breaks.

Pros: Good sound, three outputs,looks good, sturdy and functional

Cons: Measure your space it's a large unit.

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Patrick from Suisun City, CA on 8/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I will return this item due to its sensitivity. It continues to read no disc even after following the brand recommendations for condensation. I live close to a harbor and I believe that condensation is a real issue for me. I've even tried settling it up in another location in our home. I'm really kind of bummed as I've enjoyed several other components from the same brand name. I guess I'll have to go back to using my 20 plus years old cd exchanger which is obviously not as great technology wise but I've learned a great lesson, " weather really make a difference in how it can affect newer technology. I appreciate all the support I received from Crutchfield and will definitely strongly recommend the incredible customer service and affordable pricing. Thank you.. -P

Pros: Dealing with Crutchfield support and customer service.

Cons: Don't live close to a large estuary with big swings in temperature and moisture.

Crutchfield response on 8/23/2023
Patrick contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

4 of 5 found this helpful

Onkyo DX-C390

Jose from Trujillo Alto, PR on 8/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Lamentable el equipo llegó defectuoso, cosa que pasan. Unfortunately the equipment arrived defective, which they happen.

Pros:

Cons:

Crutchfield response on 8/28/2023
Translation provided by Crutchfield's International Sales and Support team. Jose contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

2 of 4 found this helpful

CD paradise

Ramon Ocasio from Toa Baja, PR on 8/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent sounding cd player, good prize, I do own two Onkyo DX-C390 players

Pros: Smooth operations

Cons: N/A

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Fred from Millsboro, DE on 8/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The CD changer has a large footprint so it can accommodate 6 CDs but it's also a very robust build, sturdy enough to hold my 31 lb stereo receiver on top of it. The DX-390 is very easy to use and it plays my CDs, MP3s and CD-Rs flawlessly. It was exactly what I was looking for, especially as these components become less available,

Pros: Ease of use, quality build, great looking unit.

Cons: Nothing of note

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael from Minerva, OH on 7/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Quick and efficient handling of the order. Prompt shipping with excellent packing. Very good value for the money.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Mark from O Fallon, MO on 7/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I finally replaced the 6 disc cartridge one with this one.It's so convienent to add a cd without stopping,and I caught it on sale to boot. And,it now matches my Onkyo reciever I purchased in January.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from KENOSHA, WI on 7/21/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Ordered this CD changer to replace and update our old Magnavox from 1998. New one is light years ahead of the Magnavox. Made a great addition to our home audio system. No issues with the Onkyo but since it is a 6 disc changer remember to check and recheck the dimensions before purchasing.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo 6-disc CD player, model DX-C390

Joyce from Knoxville, TN on 7/21/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Having a number of CD's along with a dead CD Player, I have bought a new Onkyo Model DX-C390 player and am very happy with it. Am still learning all the in's and out's of it, am definitely enjoying the full sound quality and love being able to load 6 CD's at a time. This player therefore provides me with a couple of hours of my selected music. And thank you to Crutchfield for being available to answer my questions.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great sound

Henry from Greentown, IN on 7/20/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I love this cd player!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Patrick from Jay, OK on 7/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Have only had it a few days and plays nice and clear. I use it as a transport and it reads all the cds I have used with no problems evident.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Diana from San Antonio, TX on 7/12/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to install, works great. Purchased this one to replace a much older equivalent Onkyo 6 disk changer. Sound is good, simple to use, no complaints.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Dennis from Saint Albans, WV on 7/8/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased the same CD player several years ago and with my 6 disc( 1996 yr purchased) Onkyo going to it's grave, I was glad to see this DX-C390 still available. They are great performers.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Rafael from San Juan, PR on 7/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I still have great, great CD music, and this is a great machine.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Nicholas from Carroll, OH on 7/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent sound and easy to use.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Pedro from Guaynabo, PR on 6/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent, and the price...wow!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Louis from Yreka, CA on 6/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Really a nice unit!! I would recommend it to all music lovers!!

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Ed from Bolingbrook, IL on 6/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

sorry but I am just waiting for the shipping label to return the item because there is a problem

Pros:

Cons:

Crutchfield response on

0 of 4 found this helpful

Why wouldnt you buy this?

Dale from Eugene, OR on 5/30/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Easy set up. Sounds much better than expected. Convenient 6 disc format cuts down on handling CDs. Not to mention 100 dollar discount!

Pros: Convience

Cons: Doesn't match axr 100 receiver.

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Louis from Zephyrhills, FL on 4/20/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great CD player very ez to set up. Great sound.

Pros: Plays 6 disks, very clear crisp sound

Cons: None

Crutchfield response on

5 of 5 found this helpful

Itonwood

James from Itonwood on 4/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Worked nicely ''right out of the box'' Then I visited family for a few months due to a need for supportive care. So 60 days became meaningless. When I returned home the unit refused to track/skipped consistently. I should have purchased the Integra changer but $100 more is a lot of $$$ when you live check to check on Social Security. I hope it can be repaired. Onkyo has had a good reputation for decades but I advise save your money and buy the Inregra CDC-3.4

Pros:

Cons: skipped skipped and skipped some more ... all the time!

Crutchfield response on 4/17/2023
James, we're sorry you're having issues with your CD changer. While your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help, or for information about the 1-year warranty on this changer. Lifetime tech support comes with every Crutchfield purchase.

10 of 13 found this helpful

6 months and done

ADAM from TUCSON, AZ on 4/12/2023

Verified customer (What's this?)
Verified employee review (What's this?)

worked for all of about 6 months. Won't read discs. Trouble shooting from the manual hasn't helped. I've used this player under 10 times. There really isn't any reason the unit should've stopped working this soon. Extremely disappointed in this product and the recommendation from Crutchfield to purchase it.

Pros:

Cons:

Crutchfield response on 4/12/2023
Adam, we're sorry you're having issues with your CD changer. While your order is beyond Crutchfield's 60-day return policy, please feel free to reach out to our Tech Support team for help, or for information about the 1-year warranty on this changer. Lifetime tech support comes with every Crutchfield purchase

9 of 11 found this helpful

Onkyo DX-C390

Thomas from Amsterdam, NY on 3/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great price, friendly website, delivered quick, easy set up , and easier to use .thanks

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Dennis from Medford, OR on 3/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

easy to set up and use - loading and unloading discs is a snap - sound quality is excellent

Pros: ease of use

Cons: none noted so far

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Travis from West Lafayette, IN on 3/19/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Shipping and packaging was excellent. It's a large unit so check the dimensions if space is tight. When I opened the disc tray a small white piece of plastic fell out. I haven't determined where it came from or if it is an issue but I set up the unit and began playing music right away. The features are nice and it seems easy to use. I have hardwood floors and a powerful subwoofer which initially caused the disc to skip. I put soft pads on the subwoofer cabinet feet and that has worked so far.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Lesley from Shippensburg, PA on 3/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Extremely happy with my CD changer, especially at this price point. Store staff were helpful and polite without being pushy in any way.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Anthony from Hiram, GA on 3/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It's a great machine. The sonic differences are undeniable. The best thing was Crutchfield standing behind a damaged unit. Buy your items here folks! Why? Because when I tried to contact Onkyo all I got was the Heisman trophy move. If not for Fred at Crutchfield and their awesome policies I'd have a compromised box forever.

Pros: Exceptional remote sensitivity. Access to discs while one plays.

Cons: Big size due to function. If it's a bad one or broken Onkyo doesn't care.

Crutchfield response on

3 of 4 found this helpful

GREAT PERFORMANCE, BUT

Robert from Middletown, NY on 3/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

My biggest complaint is the face of the machine. I need a magnifying glass and a flashlight to read the face of this machine. This is very annoying. For the performance of the machine I give it 5 stars.

Pros: Performance is and sound quality is great.

Cons: Machine will not completely power off. Stays in standby mode.

Crutchfield response on

3 of 6 found this helpful

Onkyo DX-C390

Brian Dougla from Wake Forest, NC on 3/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

updated from older Onkyo unit we had, better functions

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Irene from Ruther Glen, VA on 3/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I LIKE MY NEW CD PLAYER IT WORKS VERY WILL

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Works as it should

John from Cumming, GA on 3/1/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Straightforward multidisk changer to replace my 20 year old unit that bit the dust. It produces good sound and is a great match to my other recently updated equipment in my media room. Unlike some of my other new equipment (which seems to require a degree in rocket science to get configured), this was easy to set up - plug in the output cable to the receiver, plug it in, and it works.

Pros: Great sound, reasonable price, works like a multidisk changer should,

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Stephen from Oak Park, IL on 2/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up. Great performance. Fantastic service.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Garth from Beckley, WV on 2/27/2023

Verified customer (What's this?)
Verified employee review (What's this?)

LOTS OF GOOD STUFF HERE

Pros: GREAT UNIT FOR THE $$

Cons: NADA

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Cumming, GA on 2/24/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Simple operation and professional features. Customer service was outstanding.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

DX C390

Dad Burke from Oakland, ME on 2/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I have lots of cd's and old unit on its last legs. Time for a replacement .

Pros: Replaced old Pioneer unit . Hookup was a breeze to my Onkyo TX NR676 amp. First thing I noticed was the more detailed music range . Crutchfield order processing and shipment are first class

Cons: None

Crutchfield response on

2 of 2 found this helpful

Decent but needs to last longer!

Jonathan from CLINTON, WA on 2/11/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I have bought at least four of these over the years from various places. Fundamentally, it's a nice, decent sounding CD changer. Easy to use except that the random play wants to use all 6 CD slots so it can be a time consuming and irritating process - so I don't use it. However, the big problem is that the Onkyo DX-390 just doesn't last. Granted, I play a lot of CDs - but I'm getting about four years use out of the player before it just starts doing all those annoying things cranky old consumer gear does, skips, doesn't read discs, gets noisy as it goes around. And then the rotating tray and its mechanism totally dies and requires manhandling to get the CDs out. So, if you want something that lasts, look elsewhere. After all these years I've decided to use only single disc players and brands other than Onkyo. I've also got an Onkyo C-7030 single CD player that has developed similiar difficulties, although it's lasted a couple of years longer. Just ordered the NAD C538. We'll see if that lasts any longer. I'm certainly hoping so. I don't think a life span of about five years is environmentally acceptable for a CD player. I am generally fed up with the Onkyo DX-390 needing to be replaced so frequently.

Pros: Perfectly adequate for a few years . . .

Cons: . . . but will only last a few years before becoming inoperable.

Crutchfield response on

10 of 10 found this helpful

adli

Crutchfield customer from CM, ny on 2/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I would have given this Onkyo DX-C390 CD player five stars...but it doesn't display the name of the album on it's display board. My old Technics Library Cd player displayed the name of the cd and maybe the name of the song playing...But it just retired itself so I ordered this CD player. So far plays really nice....even self recorded cds.. But the Best was I received in 2 days...and I chatted with "Victor" about setting it up....He was SUPER GREAT! Very patient...

Pros: slim plays super nice and clear

Cons: does not display name of cd playing

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Michael from Lincoln, ME on 2/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent quality at an extremely good price!

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Onkyo DX-C390

Philip from Redlands, CA on 2/8/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The CD changer is a good value for a basic, utility CD changer. Operation is easy and it works. The sound quality is very good for a CD player.

Pros: Easy to setup and operate. Sound quality is good. Good price. Exactly what we expected.

Cons: None so far.

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Scott from Pelham, NH on 2/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great price and fast shipment.

Pros: Well built and affordable

Cons: None so far

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Mino from Scottsdale, AZ on 2/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Only had for a week. Easy set up and old CDs with scratches or smudges seem to skip less than my other CD players. Sound through Onkyo receiver sounds great.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

IT'S GOOD - BUT

Richard from Painesville, OH on 2/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

This six-changer Onkyo replaced a twenty five year old Sony five changer that worked well until its final year. Anyone who has recently shopped for a multi-changer CD player knows the choices are few and far apart thus, I now own an Onkyo. It seems like a good unit but allow me to explain why four stars instead of five. Hook-up was simple and the instructions were fine but the CD tray would not shift into position. I had to help it with a little pushing while pressing the shift button. After the initial two or three instances it seems to have corrected itself and is now working as it should. One doesn't expect this from a new product. The other reason for the less than perfect rating is the readout information. My Sony would display the bay number, total tracks on the playing CD, the number of the track currently playing, and the time used on the playing track. This unit does not show the remaining tracks or the time used. Is it a big deal -no. But after 25 years I have gotten use to seeing this type of information. Also when playing multiple discs using random, the search process probably takes twice longer than with my previous unit. However, most importantly, can this Onkyo last 25 years? We'll see.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Geoffrey from Elkton, FL on 2/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Good quality sound, but had to read instructions to figure out how to operate it ?

Pros: Good sound

Cons: Need to simplify controls

Crutchfield response on

0 of 0 found this helpful

Remarkable CD Player

Linda from Stockton, IL on 2/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

As the widow of an audiophile, I am intimidated every time I have to move, replace, and connect any audio equipment. I decided to add a CD changer to the mix. After reading several reviews, I ordered the Onkyo DX-C390 from an online retailer. Twice I had to return for credit due to issues. The unit I ordered from Crutchfield, at a cheaper price was received and setup with no problems. So I am able to listen to my library of CD's and highly recommend this unit and will continue as a satisfied Crutchfield customer.

Pros: Easy setup, visually attractive, and flawless performance.

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Joseph from Depew, NY on 2/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

great changer /multiple discs work great/ love it

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Catherine from Sea Girt, NJ on 2/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I thought I was going to have to return my CD player. Maybe be to hard for a 92 year old to hook up. I was able to find a friend to help me. Took out my old CD player. No problem hooking up new one It's great. Enjoying the music.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

George from Cottage Grove, MN on 2/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Very good piece of equipment.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Peter from Gilford, NH on 1/31/2023

Verified customer (What's this?)
Verified employee review (What's this?)

this CD player is awesome...I play the thing everyday!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Wailuku

Chris from Wailuku on 1/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Didn't work right out the box. Disc one, two, and three skip. Tried new discs same problem. Wish I'd have gone with a better one the first time.

Pros: Cheap

Cons: Doesn't work

Crutchfield response on 1/25/2023
Once we saw this review, our Tech Support specialist, Heather, reached out to Chris to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

12 of 12 found this helpful

Onkyo DX-C390

Ron from Valrico, FL on 1/19/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Crutchfield is the best company ever great service great technical help I never seem to be rushed I recommend you to everyone

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Pablo from Van Nuys, CA on 1/8/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I Decide to buy this CD changer after my old Toshiba VHS/DVD player combo, start, give me some problems playing my CDs, I was considered buying a Panasonic Blu-ray unit, which I like it, but my receiver is Onkyo, so the Panasonic was no good choice, mainly because, this time I want something of the same brand, So this CD changer offer what I was looking, besides playing my CDs, also is an MP3 player, play different decodes of audio, and also it matches perfect my receiver, I'm happy that I can listen my CDs again, the sound is no the same when you hear on a stream service, and with $100 rebate, could be a better decision,

Pros: None

Cons: None

Crutchfield response on
Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo

4 of 4 found this helpful

Onkyo DX-C390 CD Player

Robert from Kenner, LA on 1/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Just received the CD Player...Excellent unit.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Peter from Sebastopol, CA on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Only had it for a week now and so far very pleased. The sound is great, very easy setup and the price was very good as well. I was happy to be able to find a multi disc-changer to replace my old one. I like to load it up and enjoy hours of uninterrupted music. Crutchfield made the online ordering very easy and the shipping was fast. Another happy customer.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Solid no frill CD changer.

Lawrence from Oakland, CA on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

My 30 year old Sony CDP-C615 5-disk CD changer failed again after less than 2 years since the last repair, so I decided it was time to give up and buy new. (That was once the top of the line Sony changer.) There are now few options out there. The Onkyo DX-C390 6-disk changer appeared to be the best option and after owning and operating it for a week, I'm satisfied. It doesn't have any frills, besides being able to change CDs in 5 slots while the 6th is playing, which is something the Sony could not do. The user manual is weak - - for example, it didn't explain how to get the changer fully unloaded of all 6 CDs - - it is a bit complicated to unload the last CD that is in the "play" position. I don't like that it has a red light on the front that shines when the unit is not being used - - totally unnecessary. The only "frill" from the old Sony that I really miss is the fader button, which automatically faded the sound level to zero without adjusting the volume on the amp - - nice for shutting down in mid-track. Everything else works as expected. The unit is reasonably quiet during disc change. The display is nice - - rather large, so relatively easy to read even in a darkened room. Overall, this is a solid basic CD changer. Given the paltry competition, I have no regrets.

Pros: Able to continue playing a CD while swapping out others. Large display is easy to read. Plays MP3s.

Cons: Basic operations only.

Crutchfield response on

2 of 2 found this helpful

MANY, MANY THANKS

Peggy from Dover, PA on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Our ONKYO 6 cd changer is AWESOME. Thank you Danny for all your help in getting us the perfect unit in which to play our music. Thank you for the time you spent in helping us get the audio to work. Being in our late seventies, we could never have done it on our own. After shopping online, we found your price to be exceptionally reasonable and we still can't believe that we received our unit, just as you said we would, the day after our purchase. Thank you again Danny for being thoughtful, sensitive and patient with two old people who did not know what they were doing. You are an asset to your company. Howard and Peggy Powell

Pros: BEAUTIFUL, SLEEK AND RICH LOOKING BLACK UNIT WITH LOTS OF FUNCTIONS. SIZE IS GREAT, NOT TOO BIG AND NOT TOO SMALL. AUDIO CONNECTED EASILY WITH THE RADIO WE ALREADY HAD. BEING ABLE TO PLAY 6 CD'S IS AWESOME.

Cons: NO CONS

Crutchfield response on

5 of 6 found this helpful

Worth the money and much more!

Ronald from Spokane, WA on 1/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Truly a versatile and quality piece of equipment. Fabulous sound quality, ease of use and installation, spec's offered on unit are as or more comparable to more highly priced competitor's products. Crutchfield sales agent offered expertise and insight on my current stereo configuration that even I was not aware of that truly took over the top as to which vendor I was going to place my order with. And support and service offering are the industry's best. Highly recommend Crutchfield and certainly Onkyo products.

Pros: Features, sound quality, ease of operation, ease of installation

Cons: None found so far

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Camarillo, CA on 1/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

WORKS GREAT SO FAR!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Arthur from Hilton Head, SC on 12/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

No problems with set up and operation

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Stephen from Philadelphia, PA on 12/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this unit to replace an older, 5 disc CD changer. The ability to play MP3's was a big plus in my decision to buy this player. Also, since this is a newer changer, it has digital output so you can add a DAC if you wanted to: something the older changer didn't have. Seems to be well-made. I like the "next selection" feature, too. I'm glad I bought this. No regrets. If you're going to mount this in a rack, make sure it will fit, it is a deep unit.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Oswaldo from Miami, FL on 12/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I found that the dx-c390 is an excellent equipment. The only feature I'm missing is "SPIRAL" I have to read everything.

Pros: SPIRAL is a function of Technics SL-PD888 that allow to listen a track on each CD.

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Mike from New Rochelle, NY on 12/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this. Same model from Crutchfield a few years ago. I liked it so much I just bought another one. Price was right, service superb. Whole staff I great

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Very nice equipment at this price point

Steven from Douglassville, PA on 12/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Deck is very nice, a good value for $250. It doesn't have HDMI output, and doesn't appear to support AAC, which gets it docked a star. Seems to read ripped MP3's fine as well as burnt CD's. Weighs quite a bit more than the absolutely terrific Pioneer DV-C503 it is replacing. Hopefully that extra heftiness translates into solid drive mechanics and long life. Crutchfield shipped right before XMAS and made a delivery date that I was highly skeptical would be met. Kudos to their inventory and shipping logistics.

Pros: Quiet. Simple well appointed remote, nice and clean.

Cons: Remote isn't backlit, that would be nice. No HDMI out. Very low end cables included, highly recommend buying your own.

Crutchfield response on

2 of 3 found this helpful

Outstanding customer service

William Denv from Casa Grande, AZ on 12/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Received within 2 days of placing my order. No damage to packaging, however, when I loaded it up with disks, the player indicated no discs in any of the trays. Called Crutchfield and support immediately emailed a return label and ordered a replacement player. Replacement was also received within 2 days. Outstanding, no questions asked customer service! Replacement player works as advertised, excellent audio quality. Very pleased.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Lots of features

Paul from Parker, CO on 12/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup and easy operation. Everything works well so far.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo 6 CD changer

Alan from Georgetown, MA on 12/26/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great customer service and reasonably priced. Was able to ship within 3 days in plenty of time for Christmas.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Great product

Thomas from Niagara Falls, NY on 12/26/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This is an exceptional product. Very easy to use and sounds great. I am happy this product is back in stock as multi disc machines are rare. Onkyo is a high-quality brand.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Jeffrey from Broadview, MT on 12/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Bought this for my wife. She loves it! Easy to operate. Looks nice, too!

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Rick from Center Point, IA on 12/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just what I wanted, plays with very good sound quality

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Very Happy

Greg from West Chester, PA on 12/22/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Solid well built, great sound, functions as expected, GREAT price. Would buy again!

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Jim

James from Winterville, NC on 12/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I do not know as it is a Christmas's present.

Pros:

Cons:

Crutchfield response on

0 of 5 found this helpful

Onkyo DX-C390

Michael from Palatine, IL on 12/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very accurate sound and easy setup. Also liked the random function for up to 6 discs.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390 CD Changer

Paul from Bethlehem, PA on 12/15/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just started using this CD changer. So far I like a number of features, particularly the ability to add 5 discs while still playing the 6th CD. I like the remote control features including the standby feature. It is a well made unit and well thought out. So far so good!!!!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Dale from Hollywood, FL on 12/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works great !

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo DX-C390

Bruce from Keizer, OR on 12/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Attractive and functions as advertised. I have 1 issue that concerns me. It skips playback when a vibration - heavy footsteps occur near the entertainment system it is housed in. I am looking into solving the problem.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Rick from Vacaville, CA on 12/10/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I am replacing a Sony player that I have been using for over 30 years. Set up was a piece of cake, I was listening to music within 15 minutes of taking the unit out of the box. The sound quality is a bit improved over the old player. Waiting to see if it holds up for another 30 years to warrant the fifth star.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Edward from Lititz, PA on 12/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This is a nice CD player, with great sound. It is a little large, so make sure you measure your depth for where you plan to place it. The tray will come out another 4 or five inches beyond the front-to-back cabinet measurement. We had to turn it sideways on our cabinet shelf, but since it has a remote it is still easy to use. Very glad we purchased it.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Best CD changer.

Crutchfield customer from Fort Pierce, FL on 12/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I was looking for a replacement for the Bose Wave radio w/cd player. After much research the ONKYO DX-C390 sounded like what I was looking for. I called Crutchfield and spoke with Alphonso who confirmed my choice. I placed my order and within two days the ONKYO was hooked up and playing cd's. I couldn't be happier with a product and with the service from Crutchfield.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Onkyo DX-C390

Guest from Melbourne, FL on 12/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit and I had mine since 2007 and I just gave it a cleaning and works great! I'm so glad they still make this unit because if mine was to go I would definitely get another one! The only negative i give this is it's very easy to skip if you have to much vibrations from speakers! Overall it's a great unit!

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Edward from Glen Alpine, NC on 12/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Super Professional Obi Wan,Informative,And Onkyo DX-C390 Awesome Unit For The Price! Setting It Up After Hollidays Much Rewiring To Onkyo 5.1 AVR And Other Units! Use Crutchfield,You CANT GO WRONG! HIGHLY RECOMMEND! Let You Know The Outcome! Ciao! Happy Hollidays!

Pros:

Cons:

Crutchfield response on

2 of 5 found this helpful

Happy customer

Frank from Pasadena, CA on 12/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My first purchase from Crutchfield was painless. Delivery was fast and CD player was packaged properly and wrapped in blue plastic for security so that looking at the box you can't identify its contents. I hooked up my CD player to a Sony multi-channel AV receiver, STR-DH590 via a coaxial cable which was separately purchased. My speakers are JBL Studio 5 series bookshelf speakers.The CD unit is humongous, however, it's not a dealbreaker. I have now been playing my CD collection, which was stored away for a long time. It is great to hear my music on this unit. I am not an audiophile and have recently bought my equipment. Still learning what I can do with system.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

H from Brooklyn, NY on 12/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

One of the few CD changers available and not always in stock. Easy standard connections. 48 hours, so far so good!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

great purchase

Michael from Saint Louis, MO on 12/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Finally was able to purchase one of these been looking for 3-4 years looks and sounds great so far so good no problems to report thanks

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

First time buyer with Crutchfield

Alan from Wake Forest, NC on 12/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The product arrived in pristine condition. It was wrapped in a protective layer of plastic. Unpacked it was a breeze to install in my system. Works perfectly. Everything went as advertised. Crutchfield even sent along a sheet of sticker to apply to cables in my system to mark them as to what they connected. Best customer service I have encountered.

Pros: Everything was as ordered and on time as they said. Best experience I have ever had.

Cons:

Crutchfield response on

1 of 1 found this helpful

Wonderful player and exceptional customer service!

Cynthia from Delmar, MD on 12/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This unit is fantastic! We had a Sony 5 disc CD player (until we didn't!) and we loved it. This player is a 6 CD player that allows you to change/add discs while it is playing and another great feature is that it will shuffle ALL CD's not just the CD that is playing. The price was fantastic, the virtual help was great and delivered in two days! We haven't had it long, but we are so thrilled with our purchase and would highly recommend the player, and especially Crutchfield for everything they did!

Pros: Multiple disc player, shuffle one disc or all, sleek design, easy set-up, and excellent customer service!

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Dwayne from Island Falls, ME on 12/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I had a HK FL8550 that was replaced by this. The HK had a few more bells and whistles than the Onkyo, but I'm pleased with the Onkyo. Have only had it for a short while so it's hard to give it a full review. As always Crutchfield shipped it right out and I was up and running in no time.

Pros: Love the green light.

Cons: None yet

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Richard from Salt Lake City, UT on 12/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My Onkyo CD player arrived yesterday, the heavy cardbox box all wrapped in sturdy plastic as protection against our snowy weather lately. Unpacking was easy, and so was the setup. The connecting cables were perfect, and the machine is running great! I have an Onkyo amp, also purchased at Crutchfield, and the two now make an excellent pair. Thank you for your good service, and happy holidays to you! Richard Goers.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Multi-disk player a must for me.

Leon from Houston, TX on 12/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

You cannot find many CD players these days at a descent price, much less multi-disk. This one fits the bill for me and my CD collection of over 2,000. Streaming is a great thing, but sometimes playing a disk is what I need. Putting 6 albums in the player on shuffle and just forget about it for hours, that is the ticket. MIKE

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Great quality and price.

Robert from Saint Louis, MO on 11/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great gift buy. Bought this for our system and have really enjoyed the sound quality and versatility of this multi-disc player. The price was impossible to resist, simple set up, plug and play. No extras needed. Another satisfying Crutchfield purchase.

Pros: Convenience, sound quality

Cons: None so far

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Susan from Modesto, CA on 11/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This product arrived on time, was very well wrapped in a secure package and it works beautifully. I love the quality and performance

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Memories

Ann from Westerly, RI on 11/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced a Kenwood DP-M 4010 purchased in 1989 from Crutchfield by my late husband with this Onkyo . Dusted off the old CD's , back in the groove non STOP. Thanks for the memories !!! Great purchase Still using the Kenwood KR-A5010 receiver he also purchased from Crutchfield !!

Pros: Easy setup , easy to use, works great Fast shipping

Cons:

Crutchfield response on
Customer review photo Customer review photo

3 of 3 found this helpful

Replaced a 200 CD Changer

George from Millstone Twp, NJ on 11/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Sounds great. Finally gave up my Sony 200 CD changer that had seen better days and bought this. Very happy with the purchase. Easy to load 6 at a time which is plenty and much more manageable.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

New 2022 Six Disc Changer

Thomas from Southington, CT on 11/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Our old Denon 5 Disc changer finally stopped working after nearly 27 years. I was searching and found this fantastic new unit. I really love the display of its glowing green lights and green display light. Its very quiet when it changes discs. Very simple set up, maybe two minutes. The remote is full featured too. I am very happy with this Onkyo DX-390 unit. Price was just discounted and Crutchfield had it to me with free shipping in two days.

Pros: Fast set up, great price , quiet. Great remote.

Cons: None so far.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Edward from CLAVERACK, NY on 11/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great cd changer. I needed a replacement for my old yamaha changer and this filled the bill quit nicely.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390 CD Player

David from Moses Lake, WA on 11/15/2022

Verified customer (What's this?)
Verified employee review (What's this?)

First CD player received did not work (would not load/play CDs). Called Crutchfield, they shipped another and provide return label for non-functioning unit. Rec'd. replacement unit 3 days later, it works great. Happy with the replacement, disappointed with the first unit, happy with Crutchfield's actions.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo dx-390

Larry from Kannapolis, NC on 11/15/2022

Verified customer (What's this?)
Verified employee review (What's this?)

very knowledgeable about their products. Did not try to sell the most expensive product, but sold me what i needed . Very good prices thanks

Pros: good prices

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Deborah from Holland, MI on 11/15/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up and the sound is great!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Don from Mebane, NC on 11/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

replacing a 1994 yamaha 5 disk changer with this ONKYO DX390 ,FAST SERVICE VERY KNOWLEDGEABLE ASSISTANCE . THE PRICE WAS IMPRESSIVE AND LOOKS WERE SIMILAR TO MY YAMAHA SYSTEM .I STILL HAVE AN OLDER ONKYO RECEIVER AND IVE KNOWN THEY HAVE MADE GOOD PRODUCT IN THE PAST. I AM VERY IMPRESSED WITH THE DX-C390 ,SOUNDS AND WORKS GREAT FOR A FAIR PRICE THANKS CRUTCHFIELD KEEP UP THE GOOD WORK YOUR STAFF DOES. DW. NORTH CAROLINA.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael from Ventura, CA on 11/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Simple hook up. Works fine. Matched a very old Onkyo receiver (that will be replaced soon)

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Jay from Michigan City, IN on 11/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect addition (and replacement) for a previous 6-disc changer. Very easy to set-up, has an optic output to my receiver and sounds great. Great value priced CD changer!!!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Exceptional Sound

Daniel from Lancaster, SC on 11/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Right out of the box music to my ears exceptional sound

Pros: Easy Set up

Cons: Negative reviews are concerning about how long this player will last .

Crutchfield response on
Customer review photo Customer review photo

2 of 2 found this helpful

Good Multi-disc player

David from Eugene, OR on 11/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good unit with decent sound, for a multi-disc player, which was purchased for my wife to replace a similar Onkyo player, which was probably at least 15 years old and still works mechanically, but replaced because it periodically drops a channel. For first time buyers, be aware this unit is BIG, very deep and may not fit in all circumstances. The blue light above the disc tray is distracting, a bit annoying and seems to serve no real function. Overall, if a multi-disc player is what you want, you cannot go wrong with this unit.

Pros: Good sound, simple controls. Great price, on sale.

Cons: Very large unit, annoying blue light above disc tray.

Crutchfield response on

4 of 4 found this helpful

My first multi disc CD player

William from Phoenix, AZ on 11/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this product to replace a 3 year old Single disc TEAC. I was able to setup and have running pretty quick. I'm using this a transport to an external DAC via the optical cable. With the price drop it's a fantastic value.

Pros: Fantastic value for a name brand product.

Cons: I wish I could power it off and it not go into standby mode. Seems like a waste of electricity.

Crutchfield response on

3 of 3 found this helpful

My prayers have been answered!

Anthony from Woodbury, NJ on 11/1/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Ever since my 5-disc CD changer went down I've been searching for a replacement. I guess CD players aren't in Vogue anymore and it's been hard to find another that was in my price range. Then, one day, I opened an e-mail from Crutchfield, not only to see a multi CD changer, but an awesome price to match! I've always liked Onkyo and this item did not disappoint !

Pros: Multi changer, great features, great sound

Cons: None

Crutchfield response on

4 of 4 found this helpful

A new beginning to the past.

Aaron from Kannapolis, NC on 10/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

In 1990 I got a 5 unit cabinet with floor standing speakers Onkyo stereo system with each component separate (turntable, am/fm radio unit, receiver, dual tape deck, 5 disc CD changer with the Onkyo speakers) for a birthday gift. Still to this day it is the absolutely best system I've ever heard with crisp clear sound. I had to regrettably get rid of it 23 years ago and have been wanting to only this brand once again. Well it's impossible to duplicate what I had and this CD player is a great beginning. To me everything about this unit is flawless. Onkyo makes great products and wish they made the same but updated items like from 1990. You will be pleased with this unit and the quality of sound you'll hear. I really think this is a top notch CD player/changer.

Pros: Everything is perfect with this unit. Price is perfectly right especially with $100 off.

Cons: Nothing at this time to even think of being bad.

Crutchfield response on

2 of 2 found this helpful

Dermot

Dermot from Norwalk, CT on 10/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup, excellent sound great price!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

William from Nome, AK on 10/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Exactly as ordered thank you

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Great CD carousel

Russell from N Little Rock, AR on 10/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works well and sounds good. Fit what I needed for my home system. Crutchfield great as always

Pros: Solid construction

Cons: Buttons kinda small on remote for an old man

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Randoulph from Hastings, MI on 10/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Nice piece of equipment. Paired it with a vintage Marantz stereo. Working great right out of the box. Only took a few minutes to get it up and running. Good looking CD player.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Zak from Ypsilanti, MI on 10/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works very well. Very little background disk spinning noise compared to my previous older CD changer. Plays mp3 disks without any issues.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Bradley from Scottsdale, AZ on 10/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Set up with 4 cds in the unit - would not work. Inserted 2 additional cds - works great! Instruction manual does make it clear that all slots must be filled to work.

Pros:

Cons:

Crutchfield response on

7 of 8 found this helpful

Onkyo DX-C390

Mike from Chiefland, FL on 10/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice and packaged very well

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Kurt from Park Falls, WI on 10/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Defective unit carousel wouldn't work.

Pros:

Cons:

Crutchfield response on 10/17/2022
Kurt contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

5 of 5 found this helpful

Onkyo 6 Disc

Bill from Bristol, NH on 10/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great 6 disc player to replace a 25 year old Sony unit. Crutchfield is awesome- I ordered on a Saturday afternoon and Monday they discounted it $100 and credited back my order to reflect the sale price! Their 60 day price guarantee can't be beat. Fast and efficient service!! A loyal Crutchfield customer for life!

Pros: Great price and easy operation

Cons: Hopefully Onkyo's reputation is better than a few years ago

Crutchfield response on

4 of 5 found this helpful

Onkyo DX-C390

Gloria from Jefferson City, MO on 9/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The CD turn Table doesn't turn unless the disc button is hit I'm use to a turn table that turns while letting you add all 6 discs at a time.

Pros:

Cons:

Crutchfield response on 9/21/2022
Gloria, we're sorry you're disappointed with your CD changer. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

3 of 4 found this helpful

Onkyo DX-C390

Jeff from Holly, MI on 9/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good, I've only owned this for a couple of weeks now. Everything seems to work as it should, it was basically just plug and play. This Onkyo is replacing my old Onkyo DX-C606 that lasted many years, hoping for the same from this unit.

Pros: Nice multi-disc player at a good price. Great shipping and service from Crutchfield.

Cons: I wish green light was dimmable in steps as the display is. The only option now is either on or off.

Crutchfield response on

6 of 7 found this helpful

Great Sound

Herman from Lake Orion, MI on 9/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced an elderly Nakamichi CDC-200 5-disc carousel with this new Onkyo. Love the convenience of the multi-disc player, the controls on the Onkyo are easy to navigate and the sound quality is excellent at a reasonable price point.

Pros: Quality at reasonable cost

Cons: None

Crutchfield response on

2 of 2 found this helpful

Better than nice

Theo from Mountain Home, AR on 9/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Sound is better than expected. Component size (especially depth) could be a problem for some. Remember to add RCA connector length to depth measurement.

Pros: Sound is better than expected.

Cons: It's a bit big. Remote isn't as intuitive as it could be.

Crutchfield response on

5 of 5 found this helpful

Great CD Changer & Customer Service

Rosa from Bayamon, PR on 7/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excelent cd changer ! Excelent customer service!! Thank you Ed for your help. The first one I received had a defect, I called and rapidly was assisted. My new cd changer arrived, working perfectly, very satisfied. Thank you again Crutchfied.

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Glad these CD units are still available

Philip from Salisbury, NC on 7/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This a wonderful six-CD player that replaced a 30-year old Sony unit that died a slow and painful death in the last few years. I was pleased that multiple CD players with multi-CD changers were still being made. This one is excellent thus far. Priced reasonably and sounds great.

Pros:

Cons:

Crutchfield response on

7 of 8 found this helpful

Onkyo DX-C390

Tony from New Lenox, IL on 7/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered audio gear from Crutchfield years ago. You're still the best!

Pros: Great sound. Fast delivery.

Cons:

Crutchfield response on

2 of 2 found this helpful

Outstanding

Renold from Bullhead City, AZ on 7/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So far it is outstanding. It fits well with my other units.Still getting used to it but very happy. So is my wife, who plays it more than me. Also your delivery service was right on. You said it would be here Friday and it was on time,

Pros: Your sales person was very helpful in picking the right unit.

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

George from Houston, TX on 7/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

As always the service was prompt and outstanding. Like the way it was packaged

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Thomas from Cape Coral, FL on 7/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Love it! Hours of uninterrupted high quality music!

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Brian from Tacoma, WA on 7/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up sounds great

Pros:

Cons: Green light

Crutchfield response on
Customer review photo

2 of 3 found this helpful

Onkyo DX-C390

Lavonda from Topeka, KS on 6/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Love it! Fantastic sound,ease of installing! Great price. looks awesome

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Christine from Lacon, IL on 6/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This replaces a dying cd player in my shop. It pairs nicely with the Yamaha receiver and Polk speakers. I like the fact that it has one more cd space than the old one. Looks great, sounds great, and is easy to use.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Steven from Boiling Springs, SC on 6/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

easy to use. easy to set up.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael T from Cape May, NJ on 6/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Really like this changer so far only had it a week .but everything appears to be good .

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

John from Acme, PA on 6/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Money well spent,this CD player is awesome ! Sounds great!!

Pros:

Cons:

Crutchfield response on
Customer review photo Customer review photo

1 of 1 found this helpful

Onkyo DX-C390

Jerry from Alexandria, VA on 5/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Despite the streaming craze, CDs are still fantastic. One of the last cd changers available for the price point.

Pros: 6 disc changer Onkyo quality

Cons: Need more then a 6 disc changer

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Steve from Jefferson, NC on 5/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My wife wanted a basic cd changer to play some of the many cd's that we own and this seems like the best choice available. Very easy to use with our system.

Pros: Simplicity and sound.

Cons: None.

Crutchfield response on

4 of 4 found this helpful

Thank you, Jason!

Karen from Edgewood, IL on 5/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

All the stores close to me said a multi disk player MIGHT be available on-line but that nobody was using them anymore because vinyl is now the IN- thing. I have dozens of CDs that I like to hear!! Jason in the Charlottesville store was very gracious and helpful! He even carried it to my car for me! I am once again enjoying my CDs. Thank you, Jason in Charlottesville! I am not an electronics person but I ( age 80 )was able to unpack and install the Onkyo player all by myself!!!

Pros:

Cons:

Crutchfield response on

10 of 10 found this helpful

Onkyo DX-C390

Beth Evelyn from Ramona, CA on 5/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

is working very well

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Up date

Michael from Sacramento , CA on 5/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

product came to my PO box fast, well wrapped. no damage in shipment as I unwrapped it. easy install, and it works f ine----and sounds FANTASTIC ! maybe an upgrade over a 10 yr model, and so far no skipping on old/damaged cds.......it pays to upgrade! I am old school and could not imagine not having my cd collection---I keep in binders in home, to save space. jewel case and paper work(most)= to the recycle yard.

Pros: 6 disc, easy installation

Cons: buttons small , may lead to using remote?

Crutchfield response on

9 of 9 found this helpful

Onkyo DX-C390

Jay from Coral Springs, FL on 5/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Fantastic piece of equipment. Easy to use remote. As the ads say "Just set it and forget it"

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Excellent product.

Patrick from Milford, CT on 5/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to use. Functions perfectly.

Pros: Functions very well. Easy to set up and use.

Cons: Pricy

Crutchfield response on

3 of 5 found this helpful

Onkyo DX-C390

Gregory from Kellyton, AL on 4/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So Far so good!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

David from Shiloh, NC on 4/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

WAITED A YEAR FOR THIS CD PLAYER WAS ON EMAIL LIST 5 TIMES 5 TIMES THEY WERE SOLD OUT BEFORE I COULD ORDER ONE. NOW I GOT ONE AND WELL WORTH THE WAIT.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Lynn from Punta Gorda, FL on 4/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just bought a 3rd one of these, I had to buy 2 of them for family members, I know how reliable this player is, and simple controls with all I want and not what I don't. The price is good for what you get.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

BEST CUSTOMER SERVICE

Laurie from Warwick, RI on 4/22/2022

Verified customer (What's this?)
Verified employee review (What's this?)

What can I say? THE BEST CUSTOMER SERVICE. Access easy. I've talked with Tray, Hogan, Stan, Daisy-each one was engaged, personable, understanding, helpful, patient. Deliveries on time. If you're considering a big chain store give Crutchfield a go-it's a pleasure shopping with them, they give, you get!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Peggy from Lake City, FL on 4/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice unit and thrilled with the service Crutchfield provides

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Saint Bernice, IN on 4/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Sometimes I can get it to play on 1 & 2 slots. Never on 3-6. New CD'S, try to clean the lens with cleaning disc. Won't even play them. Shows no sign of being damaged. Even when it does play, it skips. As soon as I figure out how, I'm sending it back.

Pros: None

Cons: Won't play

Crutchfield response on 4/5/2022
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

14 of 16 found this helpful

Awesome Machine

Ed from Huntsville, AL on 4/1/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this CD Changer 3/17/2008 for $109.00. It started failing last year. I think I got my monies worth, almost 13 years of good use and one year of not so good use. On weekends and holidays this thing would play 6 to 16 hours a day. Awesome machine.

Pros: Easy to set up and use even with My Harmony universal remote

Cons: None

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Michael from Eugene, OR on 3/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So far preforms great

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Ken from Spokane Valley, WA on 3/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

So far it works as advertised.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Barbara from Lahaina, HI on 3/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Working wonderfully and pretty easy to get set up w/receiver and speakers. Love the look too, and the six disc changer is making us so happy!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo cd player

Everett from Los Osos, CA on 3/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Overall I am very happy of my purchase of this product. Looks sleek, has a lot of features and it plays well.

Pros: Priced reasonable.

Cons: None.

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Onkyo DX-C390

Kevin from Scituate, MA on 3/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great machine!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

5 is better than 1

Jeffrey from Saltillo, MS on 3/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Wow, easy to add to my system and love the remote control. Must admit that I did not read the instructions, yet took only a few minutes to add to my system. Loaded into the 5 disc and was listening to everything from Harry Styles, to Adele, to Christian rock. Nice workmanship. Packaging was great too.

Pros: Easy to add to your existing system. Great workmanship. Great remote controller. Sound quality enhanced.

Cons: Not really any. If you are expected a super low price, it might let you down just a little.

Crutchfield response on

1 of 1 found this helpful

AUDIO EQUIPMENT

Anthony from Columbia, SC on 3/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product and excellent sound for the price, would definitely recommend this product to any interested consumer.

Pros: Excellent product and excellent sound for the price, would definitely recommend this product to any interested consumer.

Cons: NONE

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Michael from Traverse City, MI on 3/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very good product, Seamless delivery and good Crutchfield support.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Leroy from Prior Lake, MN on 3/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Works great - replaced a 28 yr. old Onkyo CD player that would not open/close.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

multiple disk player

Bruce from Cordell, OK on 3/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Thanks to a friend of mine he told me about this brand and after my stereo of 28 years quit I needed a new system and was having a hard time finding a multiple disk player till I found out about this one and the Integra which is like getting a Lexus just a few more whistles anyway this is a great player and quiet and so easy to use and loading the disks and when you need to load more after the first you just hit skip disk and it rotates to the next 2 I like the style of this unit and would highly recommend this one.

Pros: multiple disks so you can relax and hear your music

Cons: None so far

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Kevin from Lagrangeville, NY on 3/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great value in today's market, easy to navigate all options with excellent sound

Pros: Great sound with easy to use options

Cons: Size is a little bit big

Crutchfield response on

1 of 1 found this helpful

Crutchfield comes through again.

Dave from West Bend, WI on 3/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Of course it came quickly, as always. I unpacked it, hooked it up and it has been working flawlessly. I'm very happy with it. It can do more than I currently need but that's fine with me.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

first CD player purchased in 25 years

Robert from Richland, WA on 3/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I started to put together an audio system in my living room (NO VIDEO SCREEN) and took the 5 disc Sony ES CD player I bought in the early mid 90s out of the closet and plugged it into my much newer system. It plays a CD well enough but the platter sounds like it will die sooner than later each time I change CDs or push the button to replace the CDs. It has gotten stuck a couple times trying to open. Since I have bunches of music on CD and many CDs not on vinyl, I needed a new CD player. This one wasn't "too expensive," had all three output methods, and lets me change CDs while listen to one. BTW, I ordered it on Sunday and it was delivered Wednesday to the Pacific North West with "free" shipping. :)

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Jack from Woodstock, GA on 3/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I had such a simple request, give me a tuner that woulds sit on my network and let me hear great music through amazing loudspeakers from any source I choose! I was so pleased to see Crutchfield was still in business when I began the search. All of my components were 20+ years old and needed to be updated. This item has been excellent, sound quality and stability is excellent. Crutchfield Thank you!! You gave me great advice!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Fully satisfied

Frank from Murphy, NC on 3/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I previously had a Bose Wave II system with a 5 cd changer; it took me several minutes to realize I could load 6 cds in my Onkyo DX-C390. The Onkyo was an easy and quick attach to my sound bar. I could not find specific directions on how to turn off the system, just took some practice.

Pros: see above

Cons: the manual didn't explain how to turn off the system...or I couldn't find it.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Bruce from Lititz, PA on 3/1/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Bought it as a replacement for a Sony 5 disc player. After several hours of use am fully satisfied with the Onkyo changer. Once again Crutchfield delivered is an exemplary manner.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Darcy from South Paris, ME on 2/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Well. I have not had a chance to find out yet. I have only had 4 days so right now I can say three stars because it works. Delivered it quickly.

Pros:

Cons:

Crutchfield response on

1 of 16 found this helpful

Exceptional 6 CD player at a great price.

Barbara from Mogadore, OH on 2/27/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I was on a waiting list for this unit. It was well worth the wait and the price. I noted it sold from others online but i will only buy my electronics from Crutchfield. No disappointments on return policy and exceptional customer service. It's not easy locating a 6 CD player. This unit was an easy pair to my Yamaha Receiver that I purchased through Crutchfield as well along with my speakers. All units arrived at my door in perfect condition, well packaged. This unit has the ability to dim the glowing lights which is a nice option. My picture is with the lights on high, you can reduce to dark no glow on the access door. Thanks Crutchfield for the ability to get on a wait list and quick delivery.

Pros: Easy hookup, easy load, clean modern appearance, control of the illumination, easy to use remote. Offers more options than I need.

Cons: None whatsoever.

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Onkyo DX-C390

Andrew from Liverpool, NY on 2/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very satisfied with purchase, had some follow up ? after I ordered & Customer Service was great

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Linda from Gautier, MS on 2/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The stereo has a great sound!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Outstanding CD Changer

Philip from Jupiter, FL on 2/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The Onkyo DX-C390 CD changer does everything I need and more. The ability to shuffle (random play) from six CD's is a real plus. Using optical digital output gives superior audio quality. The remote is full featured. Outstanding product.

Pros: Sound quality Random play Full featured

Cons: None

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Paul from Centennial, CO on 2/17/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It's a wonderful piece of gear, I've always been very happy with my Onkyo components for the last 25 years.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Michael from Sumter, SC on 2/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

everything I was hoping for. great deck, great options

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

get one

Barry Ap from Hawi, HI on 2/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

love it...plays well looks good...glad we were able to finally get one

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Samuel from Monroe, NY on 2/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

works great,so happy i didn't have to spend a lot to play my cd's

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

A Dream Come True.

Eugene from State College, PA on 2/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy installation and excellent sound. Rated as the best CD changer under $1,000! For those of us who love the sound of a CD and want to play multiple cd's or shuffle between cd's this is the perfect unit

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Margaret from Woodbury, CT on 2/10/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Provides several uninterrupted hours of musical pleasure.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Joseph from Venice, FL on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I am very happy with my CD player. I like the fact that it holds 6 cd. It works great and I am so glad they got it back in stock.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Gerald from Valencia, CA on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with this CD player.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

William from Gardendale, AL on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just what I was looking for! Price was right.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

David from Wilmington, DE on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

excellent service, high quality equipment

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Quick shipping; best price!

Deb from MI on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Our 25-year old 5-disc CD player died in 2020. We tried having it repaired locally but without success. There were very few new multi-disc players available (old-school tech & pandemic supply-chain issues) without a huge price-tag. We hooked up an old boombox to the stereo system but didn't care for the inconvenience of changing out the CDs (We understand the advantage of streaming, but we live in the boondocks & internet is expensive, slow, & spotty sometimes.) We signed-up for a notice when this player became available, we missed out on the 1st availability, but got it on the 2nd. We're back to the convenience of a multiple CD-player & at a much more reasonable cost than at other on-line retailers. Thanks Crutchfield!

Pros: Convenience of putting in 6 discs & being set for an afternoon of playing old favorites. Super easy set-up. Immediate shipping.

Cons: None so far ... hopefully it will last.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Peter from Cold Spg Hbr, NY on 2/9/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The unit works as expected. My main reason for buying it was the 6 CD capacity and the ability to randomly play them - both of which it does well. Operating the unit from the remote or face panel is straight forward. Overall, I'm well satisfied.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Grover from New Albany, IN on 2/8/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Old JVC 5-disc changer still working, but wanted it as backup & upgrade daily listening. Happy with my decision!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Must Have!

Dwight from Kings Mountain, NC on 2/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just received the item. Bought this to replaced a Onkyo CD changer I have used for 20 years. Hope I have good service out of this one. CD changers are getting hard to find. For those of us who have been extensive CD collections the Onkyo is a must have. I have been using Onkyo audio equipment since the late eighties. No disappointments.

Pros: Good Sound Quality, Ability To Play Hours Of Music.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Excellent CD Player!

Guest from San Antonio, TX on 2/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent sounding CD player. Not sure what DAC they use, but it sounds great! Machine is also smooth and quiet in operation. Only quibble is that it's huge, so make sure you have plenty of shelf space.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

GREAT 6 Disk CD player

Douglas from Baltimore, MD on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My older Onkyo CD player finally stopped working after many years of good service. I bought this as a replacement and was not disappointed. It sounds even better than my old one while working with all my other gear. It even still worked with the remote! Amazing! And you can feel from the workmanship of the unit that this one will give me nay years of listening pleasure. It just goes to show how a quality company like Onkyo never stopped caring about making high quality equipment for audiophiles and CD lover out there. Thanks!

Pros:

Cons: None!

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

David from Louisville, KY on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with this CD changer so far, but I'm dealing with some speaker issues (deteriorated rings around woofers, which have to be replaced) and haven't yet had time to fully appreciate this addition to my audio setup.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Highly Recommended

Mark from Pass Christian, MS on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent CD Player. It replaced a player I've had for 40 years. The operation and sound quality is outstanding!

Pros: Sound quality 6 disc carousel You can load disc while it is playing

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo CD changer

Gerald from Palm City, FL on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Very satisfied with my purchase of the Onkyo CD changer. I really love buying from Crutchfield.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Great buy!

Colin from Spokane, WA on 2/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great piece of equipment!! Had to replace my Denon player after 33 years and could not be happier with the new one.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Guest from Morgan corner on 1/6/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great cd player

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Washington, DC on 1/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect replacement for my system. Customer service was excellent. No comparable players were available at any retailers. Crutchfield notified me promptly when the unit was again available, and delivery was made two days after my order was placed.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Navarre, FL on 1/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great so far .... has and does everything i need

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Oldie but goodie.

Crutchfield customer from Huntsville, AL on 1/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Just received, so still getting used to it. Was super easy to hook up...probably the only purchase I didn't have to call Crutchfield for help. The entire carousel comes out and you advance it with a button. Buttons are small, as is the type. Had to add an electric strip so I can turn it off completely, or it stays in standby mode. Obviously, I'm older and didn't want the hassle of streaming/WIFI connections/etc. I was just happy I could even GET a multi-disc player. My last one was able to make copies of CDs and LPs for compilations, but I'm happy be able to play my CDs again.

Pros: Easy to set up, plays up to 6 discs

Cons: Always on Standby, not able to turn off completely, small buttons and type

Crutchfield response on

6 of 6 found this helpful

Very nice

Crutchfield customer from Longmont, CO on 12/31/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very clean, quiet, smooth operation, easy to set up. Good sound

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Marshall, VA on 12/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Thank you for the cd changer!!! I LOVE IT and your wonderful customer service!!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Honolulu, HI on 12/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Works well, just what I wanted.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Much good music

Crutchfield customer from Grafton, WI on 12/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The CD changer from Onkyo has performed perfectly during the short time we have owned it. We are happy with the sound of the music and the convenience of having six bays to hold our CDs. With the Christmas season here when we received the unit, we were happy to be able to have several hours of Christmas music playing as we went about our daily lives.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

A little Christmas Love

Crutchfield customer from Springboro, OH on 12/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The ordering process was super easy. Our Onkyo DX 390 6 CD player came sooner than expected by days!!! The unit plays perfectly. What's not to love about doing business with Crutchfield!!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

A good choice for me

Crutchfield customer from Downingtown, PA on 11/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have only had the CD Changer for a few weeks but it performs as advertised. I have never had an Onkyo product before so I was concerned about the sound quality but I was pleasantly surprised with its performance. I would recommend for anyone who needs the capability to play multiple CDs without having to change.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

A work of Art.

Crutchfield customer from N Providence, RI on 11/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent CD player. Quiet. True sound spectrum. Easy hook up and simple to operate. Outstanding in every aspect.

Pros: Excellent sound, Easy hookup, Simple to operate.

Cons: None

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Rancho Cordova, CA on 11/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Quick shipping. Unit works as advertised. Easy set up and great user manual.

Pros: Easy set up. Remote is understandable

Cons: Doesn't show which tracks have been played on a disk

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Georgetown, KY on 8/17/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Didn't work right out of the box, exchanged for Cambridge audio Cxc v2 glad I did!

Pros:

Cons: No-op

Crutchfield response on

13 of 18 found this helpful

Onkyo DX-C390

Crutchfield customer from Gainesville, FL on 7/31/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Works well. Nice piece of equipment for my listening nerds.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great CD Player

Robert from SIMI VALLEY, CA on 7/27/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced my old Sony CD player that took a dive on me. Time for a change. Purchased the Onkyo DX-C390, could not be happier! Sounds incredible on my 14.3 surround system. Very fast shipment as well.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Pittsburgh, PA on 7/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very smooth, sounds great, better than my old denon

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Springfield, MO on 7/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound! Functions are easy to use. Love the option of 6 CDs. Fast delivery!

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Rochester, NY on 7/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player is an excellent product.

Pros: Performance

Cons: Price

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Warwick, PA on 7/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The CD player was so easy to buy on line, and it arrived in two days. It is just what I needed to replace my old, inoperative one.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

The best for the price.

Crutchfield customer from Canyon Lake, TX on 7/19/2021

Verified customer (What's this?)
Verified employee review (What's this?)

A very good CD changer and especially for the price. Couldn't think why I would need more.

Pros:

Cons: The footing is too hard and a more rubbery pad would keep it from moving on a slick wood or glass surface when pushing the buttons.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Wyoming, MN on 7/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent and very easy to use. I found Crutchfield a very customer friendly business to order products from.

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Livonia, MI on 7/15/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding in every way.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Wakefield, RI on 7/10/2021

Verified customer (What's this?)
Verified employee review (What's this?)

A good replacement for my 25 year old Sony cd changer that died. Competitive pricing and prompt delivery.

Pros: Works well

Cons: Bigger footprint than my old one

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Galesburg,IL on 6/30/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have had two of these units and they both lasted less than three years. Either poor design or quality. I will not be wasting my money on another one!

Pros:

Cons:

Crutchfield response on

26 of 29 found this helpful

Onkyo DX-C390

Crutchfield customer from Vancouver, WA on 6/20/2021

Verified customer (What's this?)
Verified employee review (What's this?)

A wonderful CD player! Awesome! Great price!

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Multi disk player working well

Crutchfield customer from Aptos, CA on 6/20/2021

Verified customer (What's this?)
Verified employee review (What's this?)

We still have a library of 100 + CD's and it's so nice to load 6 disks for a party or background music. Sound quality is better than I thought it would be for the price.

Pros: No issues so far.

Cons: Is a large unit.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Manahawkin, NJ on 6/20/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great product has a great sound i am very happy with this purchase.Sold at a very fair price quick delivery love it.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Fountain, CO on 6/19/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have only had the player for a week but it sounds good and preforms like it should. I haven't bothered with the remote so I can't comment on that.

Pros: It does what it is supposed to and sounds good.

Cons: Is a little deeper size wise than I thought it would be.

Crutchfield response on

2 of 2 found this helpful

Quality & affordable unit

Crutchfield customer from Saint Louis, MO on 6/17/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit. Works as advertised. No problems.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Gardnerville, NV on 6/15/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Works well,no complaints.

Pros: Music for hours without having to change discs.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Has potential

Sven from REDONDO BEACH on 6/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Stops playing after 4 tracks when using the random play. Then I have to push random play again. When I have 6 CD's loaded it plays about 4 random songs before stopping. Very annoying! When I get it to play it sounds great. Will I return it? No, my time is to valuable to deal with all that crap. It does play good when I catch it in a good mood.

Pros: Sounds great when working properly.

Cons: If it did everything it says in the manual this would be a great CD changer!

Crutchfield response on

7 of 8 found this helpful

Design new to me

Crutchfield customer from Montgomery, TX on 3/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Only about 10 hours of use, but it seems to do what I hoped. It is a simple streamlined CD player, without any other bells and whistles. But stuff like this seems to always work reliably. One consideration: my past CD players had the 6-CD cartridges. This one is the carousel design, requires a lot more depth in the stereo cabinet, and I had to revise the cabinet a bit to accept this larger footprint. A year from now I may rate it 5 stars. For now I'm being conservative.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Roanoke, VA on 3/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Was looking for a multi-disc player and this delivered! Very happy with purchase and arrived promptly at my door.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from Glendora, CA on 3/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This is my 1st purchase with Crutchfield! I spoke with Stone who made the ease of placing my first time order for this Onkyo DX-C390 6 disc player. I was able to track my delivery with ease & it was delivered on the day I was told it would come. The UPS guy placed it directly into my hands. It only took 5 minutes to hook it up to my receiver, I loaded 6 CD's into it and it has been playing amazingly. Music sound is absolutely great and this disc player is a beautiful piece of equipment. The hand remote it came with is also a nice feature to have. I can honestly say with great confidence that I was very impressed with Crutchfield from the beginning to end of this purchase, and believe that this will be my Go To place to order all my audio and video products. THANKS CRUTCHFIELD !!!

Pros: Perfect sound, easy to operate!

Cons: None

Crutchfield response on

4 of 4 found this helpful

Excellent CD player !

Crutchfield customer from Norway, ME on 3/23/2021

Verified customer (What's this?)
Verified employee review (What's this?)

A great player. Really improved the sound of my CD's. And all types of CD's are playable on this machine. Very happy !

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from E Millinocket, ME on 3/23/2021

Verified customer (What's this?)
Verified employee review (What's this?)

if your looking for a unit that plays more than one disk at a time for a reasonable price this is it.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Commerce City, CO on 3/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I've only had it for 2 weeks, but so far I'm happy with it!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Breckenridge, CO on 3/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great Product

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Rancho Cordova, CA on 3/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Wonderful, fast delivery of item! Great player and product.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Lynn S from Bandera, TX on 3/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

We love the 6 disc changer. It is quiet and easy to operate. We like the ability to save favorites too.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo and Crutchfield both deliver

Crutchfield customer from Rio Rancho, NM on 3/3/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Onkyo is a reliable and affordable brand name, and this unit is a workhorse. It plays factory manufactured CDs and ones that I burned. Operating the CD changer is simple, clear and intuitive, and the sound is very good, considering my amp and speakers are not exactly upper end. The folks at Crutchfield were really good to work with. I spoke with a guy named Levi who was knowledgeable about the DX-C390 as well as other CD changers they carry and the pros and cons of each. He made me very comfortable ordering online, something I don't normally do, particularly electronics. I was supposed to get it delivered via UPS in about three day, but weather caused delays. Not Crutchfield's fault. Nevertheless, the unit arrived well packed and in perfect shape. I highly recommend Crutchfield, which I know has been in business a long time, and they stand behind their products. Count me as a happy customer who has no hesitation ordering from them again.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from Littleton, CO on 2/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Works great.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Longmont, CO on 2/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product. Has been combined with a large amplifier and Bose speakers and the resulting performance fills the living room with quality sound.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Utica, NY on 2/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This is a great unit. I've been looking for this model for a while. Glad Crutchfield had it.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Just the CD Changer I Needed

Crutchfield customer from Olympia, WA on 2/26/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The CD changer works perfectly. I get to keep playing my collection of CD's! Easy setup.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo Multi CD Player.

Crutchfield customer from Rio Grande, PR on 2/25/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent multi CD player and great service from Crutchfield.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great job

Crutchfield customer from Bluffton, SC on 2/25/2021

Verified customer (What's this?)
Verified employee review (What's this?)

So far, so good! Great job in packing for shipment.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

easy to use and very enjoyable

Crutchfield customer from Muskego, WI on 1/27/2021

Verified customer (What's this?)
Verified employee review (What's this?)

It so nice to have multiple plays in one unit.You can listen for hours one cd after another or in random order.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Bradenton, FL on 12/6/2020

Verified customer (What's this?)
Verified employee review (What's this?)

6 disc changer is very convenient.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Very happy!

Crutchfield customer from Robinson, TX on 11/25/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent quality, performance, as well as price deal. I dealt with Jill and Felicia during my purchasing process and want to say that they are both "class acts"and made my purchasing experience easy and pleasurable.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from Bernville, PA on 11/24/2020

Verified customer (What's this?)
Verified employee review (What's this?)

So happy with my purchase. Fast delivery, price $50 lower than local retail store, quality product.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo CD Player

Crutchfield customer from Bonita Springs, FL on 11/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Onkyo products are great and this CD player is no exception. I have a 25 yr. old amplifier/receiver still in perfect condition.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Doral, FL on 11/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

The onkyo DX -390 was received with a defect, the random control doesn't work, spoke to the technician and was unable to correct it, I will return the item.

Pros:

Cons:

Crutchfield response on

15 of 16 found this helpful

Crutchfield comes through

Crutchfield customer from Clarksburg, MD on 10/25/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I had NO idea how difficult it would be to find a multi-disc CD player that worked as a component in an existing system. But, then, lots of things were difficult to find in 2020! Luckily, Crutchfield came through for me, both with the product, and the timely delivery. The device is exactly what I wanted. It was an easy install. Best, it holds 6 discs, where our old one only held 5. One important feature for me was the ability to randomly shuffle all songs. It does a great job of that, although the shuffle movement is a bit loud. I couldn't be happier!

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

GREAT CD PLAYER

Crutchfield customer from Pownal, VT on 10/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

GREAT CD PLAYER!!!!!! AUDIO CLEARITY BEYOND COMPARE. PAIRED UP WITH YAMAHA RECIEVER & JBL ARENA 130!! SWEET SOUND JUST LIKE A LIVE PERFOMACE. WOULD HIGHLY RECOMEND! GO CRUTCHFIELD!

Pros: AUDIO CLEARITY AND DEPTH OF SOUND PRODUCED

Cons: NONE!

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Seattle, WA on 10/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

After only a couple weeks it proforms very well. Nice sound.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Waynesville, NC on 10/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Item was backordered and the wait was well worth it. Exactly what I wanted, multi disc CD player which at a reasonable price is hard to find and the sound quality is great. Could not be happier with this purchase. Crutchfield sales/service employees are looking out for and recommending the right products for their customers. Thanks!!!!!!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

CD Changer

Crutchfield customer from Elizabethtown, KY on 7/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

After finally waiting for two months to get the product. I was very happy!!

Pros: easy to operator. Meet my expectations!

Cons:

Crutchfield response on

1 of 1 found this helpful

Can't recommend this Unit.

William from Beaumont, CA on 5/24/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this several months ago, even though it was not in stock, and the estimated in-stock date was pushed out once. I hooked it up, and it would not play all of any of the first 6 CD'd I put in (all discs were pristine and two almost brand new from major labels). I'd read reviews indicating that the unit was unreliable, but because of the difficulty in finding multi-disc players I took a chance. I called Crutchfield and they e-mailed me a prepaid return label. My card has been credited, but now I am still searching for a replacement. one star for the unit but 5 stars for Crutchfield.

Pros:

Cons:

Crutchfield response on

23 of 24 found this helpful

A little vintage, a little modern, a little gem

Crutchfield customer from Lexington, MA on 5/11/2020

Verified customer (What's this?)
Verified employee review (What's this?)

A little vintage, a little modern. I installed the Onkyo DX-C90 to my home office stereo rack. I've been using it almost constantly since then. CD's are sounding great. And it's great to have the convenience of the 6 CD carousel when I want to listen to CDs. The greenish light on the unit is a nice touch. The vintage is a Thorens turntable and you might also see the original Advent speakers. The modern is the newer Onkyo AV receiver also from Crutchfield. There's also a Tivoli BT radio tucked in that's a little modern and vintage at the same time. I recommend this product.

Pros: Installed in minutes, Sounds great, Great customer service from Crutchfield as usual.

Cons: None that I've found

Crutchfield response on
Customer review photo Customer review photo

2 of 2 found this helpful

Beautiful replacement for older cd player.

Crutchfield customer from Belton, TX on 5/10/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This by far is the best CD player I ever had sound quality is crisp, and clear, set up was easy. Instruction are clear and precise. This is a perfect addition to my steroid system, and the last up grade to it. If you are looking for a great replacement CD player this is it, try not to over look this item. Glad I purchased this CD player great replacement.

Pros: Easy setup

Cons: Non

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Columbus, OH on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I like the product (hard to find CD players these days), but disappointed it will not read many of my CDs, not sure why, doesn't matter if old or new, some pristine discs will not play at all, although they worked fine on my old SONY player.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Great CD player!

Crutchfield customer from Bristol, WI on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered this CD player when my old one basically died. I was already aware of the Onkyo brand; my Home Theater system is an Onkyo one and works and plays beautifully. The price was nice, too. When I first plugged it in; the player did everything it was supposed to; but, no music was heard. I unplugged the old audio cord and installed the new cord packed with the CD player. I turned on the CD and receiver; and, now I could hear the CD. I put several CDs in the tray to check how well it handles and plays that way. It had no problems and changed to a new disc just fine. I look forward to many years of listening to music with this player.

Pros: Manual is well written and easy to follow and read.

Cons: It is a little large; but, it is also a 6 disc player. That does mean that it is larger than my old 5 disc CD player.

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from San Francisco, CA on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Amazing value!! Well worth the wait.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Hampton, NJ on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I coudn't be more pleased - paired with Yahamaha amp & speakers - crystal clear sound and certainly has all the features and functions that I would require.

Pros: crystal clear sound has all the features and functions that I will ever require excellent price

Cons: size - agree with other reviews - this is a big unit

Crutchfield response on

3 of 3 found this helpful

Onkyo 6 disc player

Crutchfield customer from Cocoa , FL on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding don't know why it took so long to get this . It's my 3rd one I have 1 for each stereo system . So great to fill it with CD's and let it play all night.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

One of the best choices

Crutchfield customer from Bellbrook, OH on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This is one of the best choices I have made in up grading my stereo system. The quality of the sound reproduction, although is manly do to the amplifier and my speakers, is still out standing. The addition of a sixth disc to my system has made it a real pleasure to sit back relax and enjoy the music.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Sounds great and accomodates many formats

Ross from WHEATON, IL on 4/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Needed to replace my old multi-disk player which played only CD format for one that plays MP3, CD-R, CD-RW, etc. This one had the additional bonus of holding 6 CDs instead of 5. I'm very pleased with how straightforward the controls are and the sound is perfect. It's bigger than my previous unit to allow for those 6 CDs, so i had to do some modifications to my media cabinet to accommodate its depth.

Pros: great sound, easy controls

Cons: Very deep. Make sure you measure your media space to ensure it can accommodate this before purchasing.

Crutchfield response on

5 of 6 found this helpful

Problem early on

Paul from Evart, MI on 4/14/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Everything seemed fine for the first month or so. But now, after about 6 months sometimes it doesn't move on to the next disc to be played. Not a huge deal, but certainly doesn't work like it should. Especially being a fairly new purchase. Should I have contacted Crutchfield right away? Sure, but thought may of been the disc. It's my first Onkyo product and it will be my last. This CD Changer was recommended by a Crutchfield associate and usually I get great advice. This time, not so much. If they'd take it back and let me upgrade, I would do that in a heartbeat.

Pros: 6 disc capacity

Cons: Problem early, way too early.

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Bethlehem, PA on 1/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Bought one 1/30/19. It will not shuffle anymore. Taking it to an Onkyo repair center. Hopefully it can be fixed?? Otherwise I like the CD player.

Pros:

Cons:

Crutchfield response on

10 of 11 found this helpful

Junk

FT from Charlottesville, VA on 12/27/2019

Verified customer (What's this?)
Verified employee review (What's this?)

We've had it two years but have barely used it due to its issues. Our problems started within a few months. Sometimes it will load and play well, but most of the time it comes up with a "Mech error" even when all CDs are in their slots and have played without issue. It won't eject, skip disc, or play. However, after powering off & on a few times and cycling through all the buttons randomly, it will suddenly resume playing. I just disconnected it entirely and should have done so sooner. Do not waste your money.

Pros:

Cons:

Crutchfield response on

20 of 22 found this helpful

Great product for the price!

Crutchfield customer from Parma, OH on 10/29/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this to replace my old Onkyo CD changer and this works well with my other Onkyo components. It looks good, stacks good with the receiver, and meets the needs of my home audio system.

Pros: Great price. Easy to set up and use. Fits with existing Onkyo components.

Cons: None

Crutchfield response on

4 of 4 found this helpful

How long did my previous one last?

Crutchfield customer from Reno, NV on 10/9/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I had an older model which finally wore out after 23 years. If this one lasts as long, it'll be playing my favorite music at my "Viking Burial."

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from Nashville, TN on 9/22/2019

Verified customer (What's this?)
Verified employee review (What's this?)

A great cd player

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Eagle, ID on 9/17/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Works great. Very easy to use and I love being able to load 6 CD's at once. Sounds great with our new receiver and speakers.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from Gates, OR on 9/16/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I am Thrilled to own this unit. SIX CD changer! What an easy thing to use and enjoy our CDs. Also an easy way to pay for this with my Sony Card. Thank You very much. Bart

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Chicago

zina from Chicago IL on 9/11/2019

Verified customer (What's this?)
Verified employee review (What's this?)

JUNK. it broke after just a few years. the previous changer lasted well over a decade and i have a cd boom box that is still working after 25 years.

Pros:

Cons: poor quality. poor reliability.

Crutchfield response on

12 of 21 found this helpful

Easy!

Crutchfield customer from Saint Germain, WI on 9/10/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered using the internet site. I also used the 'chat' feature to get answers to my questions which worked really well. The unit came even before the date I was expecting it to. Setting it up and using was a breeze. Great company (Crutchfield) and product line!! To be honest, I have been using Crutchfield for all my electronics since the mid-90's. They've never let me down, ever!!

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

I'm Sold on Crutchfield

Crutchfield customer from Maryville, TN on 9/2/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound and clarity. The 6 disk is very nice to get a little extra play time. Easy to operate. This was also the best value on the internet. Plus delivery was very fast.

Pros: This unit is all good.

Cons: None that I found yet.

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Honea Path, SC on 8/23/2019

Verified customer (What's this?)
Verified employee review (What's this?)

CD Changers are hard to find these days. It's a shame because there are still a lot of new and used CD's out there. CD Changers are simply a convenient and a nice way to enjoy music. I replaced a 1998 Pioneer 100 Disc Changer with this DX-C390 and it looks right at home with the other Pioneer components in my Rack System. Everyone from Sinatra to Thomas Rhett are handled well by this unit. Not bad for a modest priced unit.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Great Value for the Money

Crutchfield customer from Lynbrook, NY on 8/6/2019

Verified customer (What's this?)
Verified employee review (What's this?)

CD player does everything you expect in a very intuitive manner. I do not use the remote however it also appears very simple to use. It is a very quiet operating unit and random play with 6 discs provides for fun and spontaneous playlists. The only downside to this unit so far is the size, it is very large, as in wide and deep. Size is the only reason I gave it four stars versus five.

Pros: Intuitive controls Quiet Operation Very clear sound 6 CD carousel

Cons: Size.

Crutchfield response on

7 of 7 found this helpful

Great CD player

Crutchfield customer from Buckhannon, WV on 8/5/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Great CD player. It plays 2 songs per CD on shuffle which is neat.

Pros: Plays 2 songs per CD on shuffle

Cons: None

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Edmonds, WA on 8/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Have been using every day after receiving it. Works and sounds great so far. I have a lot of CDs. Great listening to them again. Good value from Crutchfield too.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

CD's play Memories!

Sally from Whitman, MA on 8/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

great 6 cd player, with tons of functions!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Early Sunday Morning Impressions

Crutchfield customer from Kentwood, LA on 8/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

The player seems fine and does whet I bought it for, to play cd's. It seems to have plenty of bells & whistles, non of which I've experimented with, yet. So, maybe I overbought? Or, maybe I'll get to playing with it when the darkness and cold of winter drives me to boredom. So, if you are in your 70's and worried about being bored, this unit, might make your day when they get short. Urg, I didn't mean it that way. My wife asked, is that all it does? I guess being large solicited that question and I explained that it holds 6 cd's which seemed to satisfy her. So, yea, it seems OK. I did notice it played a bit crisper than the 20 year old Sony which would be a weighted comparison and one I probably shouldn't have mentioned. My ears are shot from that Who concert and tuning two cycle race bikes, also. It's all a crap shoot for me and as I've only played it once, I am probably not qualified but wanted the $350 buying spree for writing a little. Thanks for reading, Have a good day. PS: I may haul it to the garage so I can educate the neighbors if they are not familiar with Santana or The Who, Stones, Grateful Dead, David Allen Coe, The Animals, Byrds, oops that's 6. I now see it's limitations. Maybe I should have gotten the 50 cd loader, but it seems the more you ask of machinery, the more likely it is to let you down. Changing cd's every 9 hours might get tiring. but you won't be bored.

Pros: It works.

Cons: It does not hold 400 cd's.

Crutchfield response on

7 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from Osage, IA on 7/10/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Nice sound, lot of features for a great price. I haven't read the book yet, but it is a clean sounding unit. Very happy for the price, performance! Mike from Iowa

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Memphis, TN on 7/9/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Just what I wanted. Not expensive, and works well and integrated with my 30 yr. old system. Remote is good too.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Seal Beach, CA on 7/9/2019

Verified customer (What's this?)
Verified employee review (What's this?)

easy to use . looks nice , works good with the my old cd s . makes them sound like new;

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from San Antonio, TX on 6/20/2019

Verified customer (What's this?)
Verified employee review (What's this?)

works fine...easy to operate...very satisfied with the fast delivery...

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo cd player C390

Crutchfield customer from New Brunswick, NJ on 6/11/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Love it very cool cd player i have to many cd and plus i do have an onkyo home teather and the sound its great plus i can use same remote control for my cd player i will higly recomend this cd player

Pros:

Cons:

Crutchfield response on
Customer review photo

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Rifle, CO on 6/11/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice unit with excellent sound. I know some audiophiles don't think CD changers are as good as single play units. But I like the convenience of a changer. Very nice display that is very readable and understandable. Much better than my old Yamaha 5 disc changer. Very easy to install and I like the remote.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

luis from Guayama, PR on 5/21/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Great

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Bridgeton, NJ on 5/14/2019

Verified customer (What's this?)
Verified employee review (What's this?)

It meets all of my CD disks requirements without any fess. Also, it matches my present ONKYO receiver.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Bayamon, PR on 4/28/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Excelente reproductor de cd. El precio es razonable y esta bien construida.

Pros: La recomiendo.

Cons: Es mas grande que cualquier otro reproductor de cd normal.

Crutchfield response on

2 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Staten Island, NY on 4/28/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Nice deck but no place to plug headphones into.

Pros:

Cons:

Crutchfield response on

3 of 6 found this helpful

Huge bang for the buck!!

Crutchfield customer from Burlingame, CA on 4/25/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Wonderful CD player. Super easy to install and use. Couldn't be more satisfied.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Clayton, NC on 4/14/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Exactly what I expected from a lower level player. Price and features was the determining factor for this purchase. This player was used in a room that was not my main entertainment area.

Pros:

Cons:

Crutchfield response on

4 of 5 found this helpful

6 Disc CD Player

Crutchfield customer from Bloomfield, IN on 4/2/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This 6 disc cd player sounds crystal clear and the price was outstanding! It is very easy to operate also with the remote control. Very easy to connect to the back of your receiver. I am extremely happy with how the product was packed and it puts out sound like a champ! Would diffinately recommend to buy as you get a great product for the price!

Pros: Easy to connect to your receiver and kicks out a dynamite sound! I am extremely happy with my player!

Cons: There are no cons! You cant beat the price with a stick!

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Curwensville, PA on 3/24/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I love it and fast delivery. Got here sooner than expected.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Nice Multi Disc Player

Charles from Grapevine, TX on 3/24/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This is a nice and very affordable replacement for my old Pioneer 12 disc player that recently quit. The sound out of the Onkyo is noticeably better than my Pioneer player that dates from 1993. The only small knock on the Onkyo is its random mode, which is a little slow picking discs, but other than that I really like and recommend this unit!

Pros: Very affordable and great sound. Plays six discs.

Cons: A little slow in random mode.

Crutchfield response on

8 of 8 found this helpful

Easy to Set up Denon AVR-S540BT

Rene from Vancouver, WA on 3/13/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Great Product especially for the price. Easy to set up and use

Pros: Plays CD's Excellently Great value for price Easy setup

Cons: Larger Footprint tan expected, Would have preferred a changer with a cartridge vs turntable

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Wharton, TX on 3/6/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Works great! Sounds great! I had to cut a hole in the back of my cabinet to fit this big boy into the space of previous unit. Check your depth before ordering. The box looked like hell when I received it -mashed in on one side, but the packaging was strong enough to protect the player from shipper's mishandling. I am enjoying the random play feature. Thanks for quick service and your well packaged shipping . CRUTCHFIELD - You ROCK

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Carolina, PR on 3/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

A good product for this price,easy operaration,good sound, fast delivery

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Ron from Brush, CO on 3/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Replacing a Yamaha CDC745 that I bought in the 90s, didn't expect it to be so big. I guess going from a 5 disc to a 6 disc it needs the extra space. Works great, easy to hookup, had to rearrange my rack due to the size of the unit. A little noisier than expected but not concerned with that, due to being in another room. Price was definitely right. Once again, River from Crutchfield was awesome with her recommendation.

Pros: unit continues to play while replacing other CDs

Cons: size

Crutchfield response on

6 of 6 found this helpful

Onkyo DX-C390

steven from Glenmont, NY on 2/25/2019

Verified customer (What's this?)
Verified employee review (What's this?)

At this price point, the unit can't be beat . Smooth operation, quite and quality output on moderately-priced av system. Remote is functional

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Woodland, NC on 2/20/2019

Verified customer (What's this?)
Verified employee review (What's this?)

A great product by crutchfield,my cd collection has a clearer sound,just what I needed.Will be buying more products from crutchfield.

Pros: Holds 6 cds

Cons: none

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

David from Alvin, TX on 2/7/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This product is what i was looking for. The staff had done a great job matching the system my needs. Very kind help and great help with technical support. I will be buying with Crutchfield again. Thank you very much crutchfield.

Pros: All pro

Cons: No cons

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from Walton Hills, OH on 1/16/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This unit replaced my old Pioneer 6-disk magazine DVD changer. I am very happy to have found it. Plays great; sounds great; easy to operate.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Palm Coast, FL on 1/10/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to install, crystal-clear sound. We like the random select on this 6-disk player!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Happy Customer

Crutchfield customer from Vancouver, WA on 1/9/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this unit after buying a used player that would not play some of my burned cd's. I have friends who bought items from Crutchfield and raved about how their customer service was excellent, as well as their products, and support. So I purchased this cd player. I LOVE IT! It sounds terrific with my stereo system. I also truly like being able to play my music for quite awhile without having to reload after one cd. From now on, any of my electronic purchases will be done through Crutchfield.

Pros: Sound quality, remote, disc capacity, technical support, cost, customer service!

Cons: None

Crutchfield response on

1 of 1 found this helpful

Onkyo and Crutchfield Again

Steve from Scottsville on 1/8/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This is our second unit as the first started failing after about 12 years. It had worked flawless up that point and we missed not having a good multi disc system so we looked at what was available and came right back to the same model. Physically it's changed a bit in size but the same unit altogether as best I can tell. My wife loads it with 6 disks and we get hours of music without having to bother again. And then there's the Crutchfield personnel that make buying from them a great experience back by quality service if needed.

Pros: multi disc, high quality, attractive unit, easy install, great price

Cons: None known

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Mike from West Monroe, LA on 1/4/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This is a great piece of equipment. Pay attention to the dimensions, though. It's pretty darned big.

Pros: Easy to setup

Cons: Large form factor

Crutchfield response on

2 of 3 found this helpful

Perfect Replacement

Wendy from Tucson, AZ on 1/3/2019

Verified customer (What's this?)
Verified employee review (What's this?)

my current Onyko just failed to play..took me 2 minutes to log on your site..and 3 days later I have my replacement - it was clean (looked brand new) worked, took less than 10 min to plug in and setup - and almost blew my speakers out LOL You guys are awesome and thanks so much Was a very easy process and UPS let me know shipping instructions the whole way.and they were on time too.

Pros: Quick shipping, perfect replacement EVER

Cons: NONE

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Manassas Park, VA on 12/31/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Got this to replace an old Technics (25+ years) just before Xmas. Easy setup. It is a big box, so make sure it will fit in your cabinet/rack as dimensions in the write up are accurate. Sound through my old (1977) Sansui receiver is great. Random function worked perfectly through a five hour holiday party. Hope this one lasts as long as the old one; they just don't seem to be making things as well anymore.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Good price, easy setup

Karl from Elizabethtown, IL on 12/23/2018

Verified customer (What's this?)
Verified employee review (What's this?)

No problems so far, easy to operate and sound is great, can't beat the price for a six disc changer, now this thing is big wich is to be expected with a six disc tray, so far I am very happy with this purchase

Pros: Six disc random play, load and listen for a couple hours

Cons: None so far

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from St Thomas, VI on 12/23/2018

Verified customer (What's this?)
Verified employee review (What's this?)

so far so good bought at a resonable price

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Love it....

Crutchfield customer from Dewey, AZ on 12/21/2018

Verified customer (What's this?)
Verified employee review (What's this?)

5 minute easy hookup to my analog circa 1985 receiver. Loaded 6 disks, picked the random setting and it worked like a charm. Great sound. There is a bit of lag between songs on the random setting as it sets up for the next song; not annoying, just unexpected. I can't comment on its longevity as I've only had it 3 weeks, but it seems to be a quality item. Arrived a day earlier than quoted by Crutchfield. I'm very happy with the unit.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Just what I ordered

Neil from Bend, OR on 12/20/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Received promptly, in perfect condition and works great! Great price and it's comforting knowing Crutchfield has a expert staff who knows their products and honor their warranties. Happy customer.

Pros: Great product

Cons: None

Crutchfield response on

1 of 1 found this helpful

Onkyo CD changer

Bruce from Springfield, KY on 12/20/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Good product straightforward and easy to use. So far I just use mine to play my CD collection. The sound quality is far superior to my old deck, I also like the ability to change disc while still playing one. Hope to explore some of the other features soon. Excellent product for the price, definitely recommend.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Execellent sound quality

Mark from Cheshire, CT on 12/10/2018

Verified customer (What's this?)
Verified employee review (What's this?)

My 18 year old CD changer was acting up and not reading or playing some CD's that it had previously. I decided to purchase the Onkyo since I already have their brand receiver and have been very happy with it. So far I am very pleased with this new changer, the sound quality is fuller and warmer. It seems that the technology has improved over the years. Also, the price from Crutchfield was very good and I know that if I require any tech help it will be available.

Pros: Great sound. Excellent price. Very reliable brand.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Lincoln, NE on 12/10/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Works flawlessly. Clean and clear.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Fred from Green Valley, AZ on 12/8/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This is a replacement for an Onkyo 6 Disc player that was purchased in 1994. The original player was beginning to skip playing . Having made previous purchases with Crutchfield, I checked out their site and found the DX-C390 which was on sale. However I hesitated in buying and the sale ended. Patience paid off. I later received a rewards notification and applied that to my purchase which just went back on sale. I ordered on line and received the player on the date promised. I had previously pulled up the instruction pdf and was able to familiarize myself with the players function before it arrived. Installed the player and it works perfectly. The annoying skips are gone and we enjoy quality sounding music. This is my fourth purchase from Crutchfield. Since I knew exactly what I wanted, I did not need to contact customer service to finalize the purchase. Great prices. Highly recommend Crutchfield for future purchases.

Pros: Great price. Quality CD player for the price

Cons: None

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Steve from Owensboro, KY on 12/8/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I really like it, works great, makes beautiful music!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Alsip, IL on 12/2/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Really ?? my purchase

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Plymouth, MA on 11/28/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I already have an Onkyo XX c390 -6 carousel cd player - still in fine working order - I ordered another one excited that I could still get a 6 cd carousel - this one is for my workroom which is great not having to deal with a 1 disk player - this is perfect for my overall extensive CD collection - this player does not play Blu-ray which does not concern me at all - that Claire is for the big stereo in the music room - I haven't had any problems with the CD player I think it's a great bye and a great find still thanks two Crutchfield - I see five stars - easy set up sounds great

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Nice addition to sound system.

Terry from Nashville, TN on 11/18/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Really nice addition to my sound system. Changer works perfectly and is very convenient. Have it paired with a Denon receiver and Elac speakers and the sound quality is much better than I expected. Very pleased with this unit.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Montoursville, PA on 11/18/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Love love love. Especially the easy way it connected to my receiver

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Excellent CD player.

Jerry from Beaumont, CA on 11/11/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I love my new CD player. I had an older model Onkyo CD player that I'd had for several years so wanted to upgrade to this new model. I especially like all the new features this one has that my old model didn't. The light in the front is especially handy as it brightens as the CD tray opens so the CD numbers are easier to see. The player is very easy to hook up, as well. Overall, I'm very satisfied with this player. Thank you.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

CHARLES from Lincoln, MO on 11/11/2018

Verified customer (What's this?)
Verified employee review (What's this?)

The sound and clarity is great.the options are very nice standby power is a big plus .thank you .

Pros: Everything

Cons: None

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Pocatello, ID on 10/28/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice product. Just exactly what I was looking for.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Roy from Irvine, CA on 10/16/2018

Verified customer (What's this?)
Verified employee review (What's this?)

very good, sound is good, works great. easy to install. hours of great music.

Pros:

Cons: It was a little deeper size than the other one.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Michael from Princeton, WV on 10/11/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Hard to beat for the money!!

Pros: Came with the cables to hook it right up

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo has a nice multi-disc player right here for the price!

Larry from Lutcher, LA on 10/7/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This is replacing the 2nd of 2 previous Sony multi-disc players. Both lasted 22 yrs total. Everything with the Onkyo player is just fine, made it part of my Bose 5.1 system. First time with the brand, totally satisfied with the ease of operation. Simple enough with really good tech for the price. 6 CD player is a bit large for the space it's in...but it's playing great. I'll give it 12 to 15 yrs use. Lots of use.....

Pros: Very clean sound as this has become part of a 5.1 system.

Cons: Other than being a bit larger CD player for the cabinet it's in....no....none.

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Pueblo, CO on 9/24/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Worked perfectly right out of the box.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Tim from Cinnaminson, NJ on 9/4/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great value, sound quality good, functions fine and works great. Can't beat this for the money.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Wonderful multi-disc player

Joe from Shelton, CT on 9/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

The Onkyo replaced a well-worn Sony from the dark ages. Transitions from disc to disc are smooth and channel separation is greatly improved, along with far greater clarity for both vocals and instruments. My CD collection has come back to life.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Onkyo DX-C390

Michael Doles from Fredericksburg, VA on 8/27/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This cd player sounds good enough to be a feature component in your system. Although not top notch I was really surprised by the sound, and I like the fact that it's a multi disk player. (very convenient) price is right, I recommend it!

Pros: Sound, Multi-disk.

Cons: None so far.

Crutchfield response on

8 of 8 found this helpful

dont buy this junk,get a 7030 onkyo

Crutchfield customer from Dillsburg, PA on 8/20/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I had a bacd feeling about buy this,boy i was right,every time u bump anything close to it,it fowls up,junk,sound not nearly as good as 7030 onkyo,slow as dirt on continuous random play,very unhappy i should send this junk back,the 7030 cant be beat in any cd player,unless you spend close to 500.00,i hear vocal distortion at times,never ever heard that kind of stuff,saving my money im gonna go back to a solid proven design,i bet i could knock on that 7030 and it would never skip a beative had this about 2 months pulling my hair out.

Pros:

Cons:

Crutchfield response on 8/21/2018
We're sorry you're disappointed with your CD player. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

7 of 11 found this helpful

Just what I needed for large CD collection.

Christopher from Flower Mound, TX on 8/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this and a new Yamaha R-N303 receiver to upgrade from a 24 year old Sony I have. This disc changer is nice and smooth and works as it should. I purchased this one cheaper from "scratch and dent" but the only scratches or dents I saw were on the box it came in. I left a review for the receiver as well. The one on one advisers were very kind and helpful. Great service and great deal on stereo upgrade! Thanks a million!

Pros: Excellent deal. Works nice and smooth.

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from Adams, MA on 7/31/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great product for the money!

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Marietta, GA on 7/12/2018

Verified customer (What's this?)
Verified employee review (What's this?)

The Onkyo DX-C390 provides clear sound with flexibility of playback options. I just wish it had a headphone jack. I had to rig one with RCA plugs to 1/4".

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Jose Miguel from San Juan, PR on 6/26/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent service. Nice price for the CD changer. Very satisfied with the product at all. It is a great pleasure to enjoy all my cd music in my Onkyo DX 390

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Anna, IL on 6/25/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I'm delighted with the DX-C390! It's great to be listening to my music again. Thank you Crutchfield for your great service.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Memory plus programmable

Glen from Hanover, VA on 6/24/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Memory for the tracks of CDs that you regularly listen to able to program tracks for regular CDs easy to operate

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Pine Bluff, AR on 6/18/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Works as advertised. Excellent service.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Justino from Humacao, PR on 6/13/2018

Verified customer (What's this?)
Verified employee review (What's this?)

It sound very good

Pros: Good sound

Cons: I prefería one disc consolé. The cd player is tío big

Crutchfield response on

0 of 2 found this helpful

Great value!

Mike from Cumberland, MD on 6/5/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great value, excellent service. Needed to replace my old cartridge style CD changer, yes I still have a CD collection. This unit is easier to load CD's into and is very easy to use and sounds great also.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

stephen from Louisville, KY on 5/29/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with my purchase works great

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Raymond from Boston, MA on 5/29/2018

Verified customer (What's this?)
Verified employee review (What's this?)

As advertised- plays cd"s well

Pros: Plays as advertised

Cons: Not sacd

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Los Alamos, NM on 5/28/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this Onkyo to replace a Onkyo 6 disk CD player I had had for at least 30 years. I was so pleased to find another Onkyo 6 disk player. We are totally happy with this purchase; the sound, mechanics and price were great.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Nice CD Player

Fredrick from Vale, OR on 5/12/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Only 4 stars because of the size of the player. It is deeper than most and I had to remove part of the back of my entertainment cabinet so it would not stick out 2 inches past the front.

Pros: Sounds better than the one I replaced.

Cons: It is bigger than the one I had and almost didn't fit into my entertainment cabinet. I had to do some rearranging to say the least and had to modify my entertainment center in the back.

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Joseph from Largo, FL on 5/7/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Item was received well packaged. Setup per the instructions went very well. I now am enjoying my music collection again. I have it hooked up to my Bose CD player as my power and speakers. I especially like the RANDOM song selection feature.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Jim from Freeland, WA on 5/7/2018

Verified customer (What's this?)
Verified employee review (What's this?)

My Onkyo CD player arrived on time but was too big for my space. I should have paid closer attention to the dims during the purchase process. The return process was very easy and today my credit card was credited with the purchase price. Crutchfield sent a smaller and higher quality unit to me last week, on time and it's perfect for my needs. Good experience all around!

Pros: Great customer service, great CD player!

Cons: None

Crutchfield response on

2 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from Chelsea, MI on 5/6/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Pleased with the ease of set-up and getting discs playing through this changer to my old Fisher system and floor mounted 3-way speakers. the biggest treat for me is playing "fabulous mix" music from discs created in iTunes. I tried the direct hook up from iMac to Fisher and the sound was so muted I gave it up. The changer has bridged a long term gap in my enjoying wide-ranging music

Pros: plug & play - very simple to set up Plays iTiunes created cds easily as standard albums

Cons: none

Crutchfield response on

0 of 1 found this helpful

Great sound blending the old with the new systems !

Frederick from Mount Desert, ME on 4/29/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This is a nice modern unit but simple so it fits with my really old stuff brididgeing the tech gap . cd/mp3/ ipod all working now on my system where radio signal is not very pure . I am getting great sound ! You were helpful and I did get the sale price that came out after my purchase which was another bonus .

Pros: Simple sleek great sound

Cons: Only holds six cd's but ok

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Alvin, TX on 4/29/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This is my third Onkyo DX-C390, after losing two due the Hurricane Harvey flooding...GREAT product!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Joliet, IL on 4/24/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to set up, sounds great

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Kampsville, IL on 4/24/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This CD Player is not quite as sophisticated as my other one but does the job. It does the job for the money I paid for it.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Newton, IA on 4/23/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great player! Simple, straight forward functions; works very well, and the price was unbeatable!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Walnut Creek, CA on 4/9/2018

Verified customer (What's this?)
Verified employee review (What's this?)

great cd player for the price

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

sounds great

Randy from Pt Pleasant, NJ on 4/8/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I've always had good luck with Onkyo products and this is no exception. Sounds great.

Pros: sounds and works great

Cons: none

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Savannah, GA on 3/27/2018

Verified customer (What's this?)
Verified employee review (What's this?)

works well...like it's features

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Brings back good sound

Rich from Terra Alta, WV on 3/26/2018

Verified customer (What's this?)
Verified employee review (What's this?)

The CD player is what I was looking for. It does a great job of playing the CDs and the changer thing is very slick. It enables me to change disks while the thing is playing another, and I really like the random selection, allowing it to select tracks for all the disks in some order who knows? It has brought back music listening for me which went away when my old Pioneer changer bit the dust. Only slight problem is that it seems quite sensitive to vibrations and loses one channel when the door to my cabinet happens to bang shut a little hard. If it persists, I'll contact Crutchfield.

Pros: Great CD changer

Cons: sensitive to vibrations

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Coamo, PR on 3/25/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Very good. I recommend it.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Louisville, OH on 3/25/2018

Verified customer (What's this?)
Verified employee review (What's this?)

we love it it plays cd s the old one would not play easy to use for an older person like me who still likes to rock

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Orleans, MA on 3/21/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Fantastic!!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Ocala, FL on 3/21/2018

Verified customer (What's this?)
Verified employee review (What's this?)

So far I'm loving it. Does everything I wanted. Easy to set up and use.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Katherine Richardson from Wirtz, VA on 3/13/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Love it

Pros: Love the remote and six disc

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Ray from Green Valley, AZ on 3/12/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This player is everything I hoped for. Plus, it is nice looking. I put in 6 discs, randomly play and after a few days, put in 6 more. I am listening to CD's I haven't heard in years. It is great.

Pros: Simple to set up, even for me.

Cons: The random switching is a little loud and not quick, but this is a small con and probably unavoidable.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from New Orleans, LA on 3/8/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Beautiful machine. Everything I wanted. So wonderful that Onkyo is still making a superb CD player.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Never realized what a difference a good CD player makes

Crutchfield customer from Mariposa, CA on 3/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

We have a 25 year old "stereo" unit with CD player, radio receiver and amplifier. A few years ago we attached a new set of speakers, which made a marginal improvement. Recently the CD player crapped out and we got this unit to replace it. Actually we would have been happy with a single disc player, but since this 5 disc unit was the same price, we got it. What a difference! Suddenly those new speakers put out sound that was many times richer than what we had been hearing. It was like going from ear buds to real speakers. We're not audiophiles, and it never had occurred to us that the CD players was the restricting element on the sound. And I have to admit that although we never minded having to get up and change discs every time one was done, it's pretty cool letting the changer do the work.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

High-functioning unit at amazing price

David from Fredericksbrg, VA on 2/28/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Well-built, smooth-operating, quality machine at any price (though this one is very reasonable). Be prepared for the size - it is a fairly big unit, but for quality of performance with CD and MP3 discs, it is superb. I have not found a single disc that will not load and play, even the oldest and most sketchy ones from years past.

Pros: Capacity (6 discs), quietness of operation, efficient and faithful playing of CDs, clarity of signal to amp, price.

Cons: The ONLY thing one might quibble about is the unit's size but it is a MINOR quibble at best!

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Kansas City, MO on 2/25/2018

Verified customer (What's this?)
Verified employee review (What's this?)

generous six-disc capacity choices on display features easy to install

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Plays Great!!

Peter from Millsboro, DE on 2/14/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I am very happy with this player. Just load it up and you won't be changing and discs for a long time. Plays very well. I highly recommend it!!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Simple to use sounds clean

Kevin from Jackson, MI on 2/6/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Works great. I would buy again. Crutchfield treated me very good this is a good company you can purchase from them without fear. They handle good stuff. This unit seems to play as well as a single disk unit.I LOVE IT! I'll be back.

Pros: Great sound easy to use I like it lots

Cons: So far none.alittle big maybe.

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Gary, IN on 2/6/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great. Buy. Good. Quality Sound

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Not worth the hassle

Mark from Long Prairie, MN on 2/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I really liked this CD player. I bought it in June of 2017 and it worked great. It's now January of 2018, and half the time, it won't play a given disc. This issue began about a month ago. I have to open it, shuffle it, close it, and then MAYBE that given CD will play. Other times, I have to shut it off and start it again. Each of these times, I have to do it several times before the player will recognize a disc. Never again will I buy an Onkyo product.

Pros:

Cons:

Crutchfield response on 2/5/2018
Mark, we're sorry you're having issues with your CD player. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. While your order is beyond Crutchfield's 60-day return policy, this CD player is still under warranty, and lifetime tech support comes with every Crutchfield purchase.

28 of 28 found this helpful

Good value CD player

Gary from Murfreesboro, TN on 1/15/2018

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player is a good value. I like the fact that the tray can be opened without interrupting the cd that is being played. The only negative is in the depth of the player, as mentioned in previous reviews. It sticks out past the receiver that it is stacked with.

Pros: Inexpensive Easy setup and controls

Cons: Deeper than most stereo equipment

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

JAMES from Bronx, NY on 1/13/2018

Verified customer (What's this?)
Verified employee review (What's this?)

BE FORE YOU BUY MAKE SURE YOU HAVETHE SPACE ITS A GOOD SIZE ON THE HAND SO MUCH OTHER CONNECTIONS OTHER THAN THAT THE PRICE IS RIGHT FOR NOW AL IS WELL

Pros: GOOD MACHINE

Cons: NONE

Crutchfield response on

0 of 0 found this helpful

Nicely designed and performing for a modest price!

Crutchfield customer from Savage, MN on 1/11/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I only gave a 4 star because I haven't used this CD player very much today. I have always loved Onkyo components, and this didn't disappoint. While the price is minimal, the unit is not. I have this connected to my upstair whole house sound system, so multiple CD players were desirous.

Pros: Easily installed and remote control is straight forward

Cons: Seems lightly built- but comparable to the 15 year old unit I replace.

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Owensboro, KY on 1/11/2018

Verified customer (What's this?)
Verified employee review (What's this?)

The best. A+

Pros: Does what they claim it will do and does it perfectly.

Cons: None.

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Mars, PA on 1/10/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Great CD player for the cost, easy set up and operation. Straight forward features. Since it shipped during extreme cold weather the display cover plate fell off, but went back on without any issues. Highly recommended.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Nice unit for the price

PaulM from Erdenheim, PA on 1/10/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Replacement for a previous CD Changer. I guess these CD chnagers are becoming outmoded but I still like CD recordings and the ability to have multiple CDs played randomly. I bought this based on three factors in order: Price, Features, Brand. It has not - so far - disappointed although I am still getting used to it. As others have noted, this is a large unit and may not fit in confined enclosures well. It is also a little noisy when changing discs. This is a 5 star unit for the price and overall a 4 star unit because of these minor items. Otherwise, very happy with the purchase (so far).

Pros: Good unit for a great price, works with my Onkyo Receiver remote.

Cons: Large footprint

Crutchfield response on

1 of 1 found this helpful

Bargain CD Player with Top End Sound!

Paul from Richfield, MN on 1/6/2018

Verified customer (What's this?)
Verified employee review (What's this?)

I saw the great reviews and thought I would make the purchase. I can tell you that I have been loving this CD player ever since! The sound is impressive. I've got this plugged into my "old school rig", an older Carver amp and some Advent speakers, and the sound coming out of this CD player is far and away better than anything else (phono, HD radio, Bluetooth, etc.) I have! If you really want to hear some impressive sound coming out of this box... I'd strongly suggest Dave Matthews and Tim Reynolds - Live at Radio City to really feel the full effect of this monster!

Pros: Excellent sound Great remote Holds 6 discs

Cons: She's a big monster!

Crutchfield response on

1 of 1 found this helpful

Great player at a bargain price

Jeffrey from Barkhamsted, CT on 1/5/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Glad at least a few CD changers are still available out there. MP3 is all well and good, but it's a compressed format - you can't take 650MB of music and condense it to one-tenth of that without losing something. A lot of something. Like another reviewer, I had an older unit (12 years) that had to be "coaxed" to close its drawer. It also got confused by the unusual formatting of a couple of my CD's, whereas the Onkyo swallows them quite happily. This Onkyo player is a bargain, and is performing flawlessly. Disc change times are fairly quick, and not unusually noisy. Nice to be able to swap out discs while one is playing, too, something my old unit wouldn't do.

Pros: Smooth operation. Handles even some unusual formats. Can swap discs while one is playing.

Cons: Unit is deep, as others have warned. My old one was just as deep, but a lot of cabinets won't take it without some surgery.

Crutchfield response on

2 of 2 found this helpful

Nice to have CDs again

Gilbert from Surry, VA on 1/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Started to miss our CDs on the home theather. Old DVD player would allow us to do a singel CD, but BlueRay player would not, so bought this CD changer and connected it with the optical cable. Sounds really great. Used a Logitech Harmony universal remote to get all components talking to each other again. First time I have truly had a universal remote for this system. Gil Frey Surry, VA

Pros:

Cons: Since it is a 6 disk changer, it is bigger than what you have probably had in the past. Had to modify the back of our cabinet to accomodate. Measure before you purchase

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Tecumseh, MO on 1/3/2018

Verified customer (What's this?)
Verified employee review (What's this?)

Good sound, easy setup, basic controls. It does what I want it to do and for a reasonable price. Replaced the trusty old Carver with this after many years because the tray was hanging up on the old one, and this one sounds as good.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Nampa, ID on 1/1/2018

Verified customer (What's this?)
Verified employee review (What's this?)

excellent,easy set-up,great sound

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Guys Mills, PA on 12/30/2017

Verified customer (What's this?)
Verified employee review (What's this?)

C D player has operated flawlessly since installation with my Onkyo receiver. Sound has been as good as I expected and the 6 place turntable has been as precise as I could have expected.

Pros: good as I had hoped

Cons: none

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from N Cambria, PA on 12/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Everything looks, sounds and works great so far. Again service is great.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

DX-C390

Bill from Cross Jct, VA on 12/28/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Simple setup, great sound, six disc capacity and simple to operate. You can't go wrong.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Just what I needed

Nathan from Baltimore, MD on 12/26/2017

Verified customer (What's this?)
Verified employee review (What's this?)

It is a wonderful CD player! I needed a CD player with an optical output and this meet just my needs. It has a very fast random function which is great when you are listening too mutiple CDs. It is relatively quiet and doesn't clung around like the old ones. It is way too use and a nice CD player!

Pros: Fast random feature, way to use, quiet, mutiple outputs

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Steven from Lebanon, IN on 12/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound and features. Great music clarity and fidelity when used with an optical cable.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Claymont, DE on 12/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

The 6-CD player has been working well all day, every day, with Christmas music. I put in the trash a 300-CD Sony player that could hardly get through one song without messing it up. After playing all the old CDs on the new Onkyo, I found only one CD had been damaged. I was so delighted with the new Onkyo that I bought 10 more Christmas CDs. And it arrived well-packed the day before it was due! So easy to operate. Thanks so much, Crutchfield. Merry Christmas! Leah

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Reidsville, NC on 12/20/2017

Verified customer (What's this?)
Verified employee review (What's this?)

A very good cd changer, sound quality is better than I expected. Shipping was fast and delivered ahead of due date. Would definitly buy from Crutchfield again.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Edward from Louisville, KY on 12/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Playback sounds great. Music nonstop till I Drop.

Pros: Plays fabulous.

Cons: Just a tad bigger than the five disc changer I had for several years.

Crutchfield response on

0 of 0 found this helpful

Very Pleased with Unit

Bill from Pittsburgh, PA on 12/14/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great multi-disk unit. Good sound. CD drive is very quiet. Controls are very well laid out on the front panel and remote. A little noisy when changing disks in random mode. The unit is quite large (as pointed out in other reviews.) I suggest checking the specs and your intended installation location to be sure

Pros: Great sound reproduction Quiet motor drive Controls are very well laid out on the front panel and remote

Cons: A little noisy when changing disks in random mode. Unit is HUGE !

Crutchfield response on

0 of 0 found this helpful

Great service from Crutchfield

Diana from New York, NY on 12/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I'm very happy with my onkyo disc player. Playing 6 discs instead of 5 is a nice change since most of the time I don't have to get up and change discs while entertaining. Smooth nice sound too!

Pros: I have thousands of cds so having this player is imperative. Great price for many days filled with music.

Cons: Seriously none

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Thomas from Peyton, CO on 12/7/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great value!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Michael from Morristown, TN on 12/6/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Absolutely amazing how quick this shipment came. I thought the items were on back order until 12/11/17. Crutchfield and UPS are the best corporations in their field for a reason. I ordered 2 of these for gift giving at Christmas. 6 disc CD changer makes playing CD fun again. Will report more detailed feedback in 2018. Happy Holidays everyone.

Pros: Shipping, quality of merchandise received in tip top shape. Remote control, digital readout, and price.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Dallas, TX on 12/5/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Received just in time for the Christmas shuffle, product works well and there are fewer and fewer 6 disk changers allowing disk changes while playing a CD.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Naples, FL on 12/5/2017

Verified customer (What's this?)
Verified employee review (What's this?)

The unit was received promptly. Crutchfield agent was very helpful. The changer works as advertised. No complaints. Sound quality is very good. Maybe not quite as detailed as higher end single player. For the price it is outstanding.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from Pasadena, TX on 12/5/2017

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good. Easy to hook up. Read product manual and it helps you operate the disc player with ease.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Onkyo DX-C390

Crutchfield customer from North East, PA on 12/4/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Just what I wanted. Was a replacement for an old one. Nothing to set up,sound is great.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DXC390

Crutchfield customer from Manlius, NY on 12/3/2017

Verified customer (What's this?)
Verified employee review (What's this?)

To tell you the truth did not expect a CD player at this price point to be very good. I Was wrong !!!!!!! Clear grip sound, a nice bass response . I am truly satisfied, and would recommend DX - C390 to a friend.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Tulsa, OK on 11/30/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player has RCA analog, digital coax, & digital optical outputs which allows it to be used with almost any receiver/pre-amp, old or new. It has huge physical dimensions. Make sure to measure the opening that is to be used for this unit.

Pros: Has RCA analog, digital coax, & digital optical outlets.

Cons: Physical size.

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Hummelstown, PA on 11/4/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very good service and a good product.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Arroyo Hondo, NM on 11/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

The Onkyo arrived within 3 days without any damages/issues. I had it hooked up to my 1980's Technics amp within minutes and was playing CD tunes. Sounds great and met all my expectations. Its front panel is easy to use and provides the needed 'bells & whistles". Additionally, I received an email from "Jimmy and Rosey" immediately after my purchase letting me know that he, personally, could be contacted if any issues ensued. A very nice touch. Thank you Crutchfield. Jim

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Onkyo DX-C390

Terry from Erie, PA on 11/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I got it from Crutchfield last December 2016 and used it probably less than 20 hours and it is in brand new condition. This September 2017 it suddenly stopped reading discs and no amount of unplugging/plugging in would bring it back on line. Onkyo wants me to send it to New Jersey for repair under warranty which I've decided against because of not having the original box and packing and shipping costs of around thirty to forty dollars. Today I'm going to throw it in a dumpster at a local shopping center.

Pros:

Cons:

Crutchfield response on

22 of 28 found this helpful

6 beats 5

David C from Boone, NC on 10/31/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great price and product. Nice having 6 CD's versus 5. Super fast shipping.

Pros: 6 CD's means more variety and playing time

Cons: None

Crutchfield response on

3 of 4 found this helpful

Great Product, Fast Shipping

Leslie from Boyne City, MI on 10/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great product, at a great price, plus free shipping and it arrived quickly: Win:Win:Win The unit was a little larger than I anticipated, but that is my fault for not measuring the space prior to the purchase. My only regret is that I don't have more stereo needs so that could do more business with this company. Keep doing what you are doing Crutchfield.... you ROCK!!!!

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Kevan R from Jacksonville, FL on 10/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Just received ,Yesterday (SAT) earlier than expected - :) I will start with this I have been using Crutchfield since about 1983-85 - Outstanding service .product selection and technical expertise and information. On to the Onkyo DX-C390, Installed on to a LBT-GPX555 shortly after arrival - Realizing I have pone foot in 21'st Century Home tech and 20th I ma happy to say connection and function are flawless at this point. I have more than 300 CD's of which 80% are home burnt CDR+/_ etc. spent about 6 hours playing everything from Bob Seger , Led Zeppelin, Clapton, Cream (67-680 OH MY_) ,Blackberry Smoke etc. all played fine and let me grab my Les Paul and Fender to jam with - As CD's are going the way of 8 Tracks a6t a furious pace I suggest you grab one of these quickly maybe two one for back up as multi-disc changers under$ 300-500are very hard to find at this point and within as year will likely be gone. Too soon to rate longevity but at embarkation highly satisfied

Pros: Quite Operation Good Sound repo Nice Looking Unit HAS MADE MY MONTH LIKEY MY YEAR OR MORE:)

Cons: TAKES 30-35 Minutes to learn functions of remote - Not a con simply a necessity considering the 4 others remotes laying next to it --- we have gone bat xxit crazy with remotes - Size although I sized before purchase this being a carousel unit it is deeper and wider than previous units from the 19th and 20th centuries measure your space wisely prior to purchase

Crutchfield response on

3 of 4 found this helpful

Good product so far.

SALVATORE from Niagara Falls, NY on 10/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this CD player because my 25 year old Kenwood gave up. I read all the reviews on this product that were favorable in my decision. I have only had this product for a few weeks but have had no problems and the sound is great. I have purchased many products from Crutchfield and always very satisfied.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Real good basic CD player

Steve from Wichita, KS on 10/19/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This is a good sturdy basic CD player. I like that you can load 6 discs at a time. Like all CD changers that I've seen this product has a deeper dimension than the other products, but I built my own shelf for this and it was not as much of a concern for me.

Pros: Simple to set up

Cons: Like all CD changers, this product has a deeper dimension than most of your other units of the system, so you need to make sure you have enough depth to your cabinet.

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Ft Washington, MD on 10/18/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice. Works!

Pros: Works Analog and Digital output

Cons: Remote not too elegant or well marked. Large! CD slots could be better marked

Crutchfield response on

1 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Wellington, OH on 10/15/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I like this CD player very much, plays great

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Don from Russellville, AR on 10/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great price on a great CD player.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Gary from Lady Lake, FL on 10/8/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Easy set up and it works great. I should of paid more attention to it's size.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo CD player

Jose from EL Paso, Tx on 10/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player is fantastic works great and the sound quality of this unit is awesome!

Pros: Sounds great with my Sony AV receiver.

Cons: N/A

Crutchfield response on

0 of 1 found this helpful

great sound

Silvester from Moorpark, CA on 9/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product and best performance

Pros: Great performance

Cons: none

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Hampstead, NC on 9/6/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent and as described. No problems with cds so far... long term use will determine true quality.... only had a week or so at time of this review...

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Good

Joseph from Liverpool, NY on 9/3/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Works as expected, but takes 15 sec, to switch discs.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Tim from Columbia MS on 9/3/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Simple to operate yet full featured! Flawless operation and great audio. As usual customer service was top notch!! Thanks again Crutchfield.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

A "sound" decision to buy the Onkyo DX-C390

Old User from Globally Active on 8/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

5 Stars for Onkyo - 6 Stars for Crutchfield :-) The Onkyo DX-C390 appears to be well built, feels good from weight and stability. While moving through the carousel, the unit is pretty quiet and shouldn't be a disturbance to a relaxing evening of listening. Sound quality using the digital output is better than my ears can hear. Analog outputs were not tested. The only drawback to this unit that I can see is the lack of a headphone jack - this shouldn't be a big deal because most people have this connected to a reciever which should provide a headphone resource.

Pros: Build Quality Sound Quality

Cons: No Headphone Jack

Crutchfield response on

3 of 3 found this helpful

Nice CD Changer !!

Rob from Gaithersburg, MD on 8/27/2017

Verified customer (What's this?)
Verified employee review (What's this?)

CD changer works like a dream an sounds great. Very easy setup. Will not be disappointed.

Pros: Great dollar value! Works flawlessly. Easy setup.

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Dave from Comstock Park, MI on 8/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

It's a cheap disc changer that hasn't given me any issues after 3 weeks of heavy use. Considering there aren't many options out there for a multi disc changer for a decent price, you really can't go wrong with this one.

Pros: Cheap. Can cycle all discs with tray open and cd playing.

Cons: Huge

Crutchfield response on
Customer review photo

2 of 3 found this helpful

Just the CD player I wanted

Gale from Lesterville, MO on 8/21/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player was precisely what I was looking for. Easy to set up. And the sound is great.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Great product and price

Marilyn from New York, NY on 8/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I am very pleased with the product. I own a five disc that has a mind of it's own. Purchasing this 6 disc CD changer is a life changing experience. It offers much more than expected.

Pros: Easy to set up, great sound. Able to play CD' s immediately.

Cons: Larger than standard size. Takes a while to learn how to navigate the system.

Crutchfield response on

2 of 2 found this helpful

CD player

Barry from Reading, PA on 8/9/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Real nice cd player, easy to use, nice lighting, great feature as you can change CD's and keep playing

Pros: easy to use, great lighting

Cons: pretty big unit

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Tamworth, NH on 8/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

The product arrived a day earlier than we expected (Hooray) and the product is exactly what we hoped it would be. Enjoying playing 6 discs now instead of four. It was a pleasure doing business with Crutchfield.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Great sound!

Dee from Philadelphia, PA on 7/31/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with the quality of music I am hearing. Having the possibility of 6 CD's for continuous sound is great! Highly recommend!

Pros: Holds 6 CD's Continuous Sound Random Option Works great with an older Onkyo receiver

Cons: Check size if you have a stereo cabinet, little larger than my last CD player, mine just fit!

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Willmar, MN on 7/23/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Does all I needed and more

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Medford, NY on 7/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

fantastic. I like that you can load 6 cds. Also you can change 5 cds while playing one.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Great 6 CD changer

Steve from Memphis, TN on 7/4/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Would diffinately buy again. Great CD changer.

Pros: Great sound. Easy to operate.

Cons: Cd's sometimes slide out of place if player rerepositioned

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from New Castle, PA on 7/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great price for quality unit.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Morris, A on 6/30/2017

Verified customer (What's this?)
Verified employee review (What's this?)

It plays CDR's which was a must for me. It's easy to operate and does the job. Great product and Crutchfield is a great company.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Leawood, KS on 6/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to order. Fast, free shipping delivery. Only had the CD player for a week, but the setup, easy to follow instructions and the sound quality meet and/or exceed my expectations.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Great CD Player

Lou from Marina, CA on 6/27/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Call me old fashion, but I still like to have my CDs. This CD player allows me to load six discs and listen to hours of music. The sound quality is very good and I would certainly recommend this to anyone who is looking for a CD only player.

Pros: Great sound and large capacity.

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo has always provided quality

Bill from Littleton, CO on 6/26/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Used just a few times, but Onkyo has always been a great product line for me. I love being able to play 6 disks rather than one.

Pros: holds 6 CDs

Cons: None

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from San Leandro, CA on 6/25/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I got this about 2 weeks ago. I love it so far

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Phoenix, AZ on 6/24/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Thank you for great and fast service and expertise, Cody was very helpful. My son turned me to Crutchfield "singing " only superlatives about company. It's working well with my old entertainment unit, my old Yamaha changer quit.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Manchester, TN on 6/20/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very well pleased. Sounds better than old Sony CD player. Very fast shipping .

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Good value, really crisp sound!

stoliman from Richmond, va on 6/19/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced an 18 year old Sony 6 disc turntable CD player with the Onkyo. Both had about the same features, the Sony had more on the remote though. The laser in the Sony may have been dirty or something but it really seems as if the Onkyo's sound is crisper and richer. I think the price was really good. I saw the same item on a web sit close to the same price but I have purchased electronics from them before and I really think that theirs was refurbished. No problem like that with Cruthfield. So far very happy.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Great multi-disc CD changer.

Ken from Newbury Park, CA on 6/7/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Surprised it was delivered one day earlier than promised in excellent condition. Great service and great price from Crutchfield. Easy setup with optical digital cable to Yamaha amp and easy to use. Met my expectations and would buy again.

Pros: 6 CD changer

Cons: After turn on, doesn't resume where it played last track. Plays from first track.

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Albert from Brighton,mi on 6/6/2017

Verified customer (What's this?)
Verified employee review (What's this?)

As Advertised......Just Great

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Timothy E. from Madison, WI on 5/25/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I've only had this CD changer for a few weeks, but so far, so good! The service at Crutchfield was second to none. Thanks

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Excellent CD player, especially for the price!

John from Winter Springs, FL on 5/18/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Pros: Easy to set up and operate; attractive unit (we like the green light); has worked perfectly; very good sound; quiet disc changing mechanism; flexible; works well on "random." Cons: Very deep in dimensions - may need to alter your arrangement of components; linked-in "RI" remote function does not work with our Onkyo TX-8511 stereo receiver; otherwise, none so far.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from Phoenix, az on 5/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Nice but huge. May not fit on a normal shelf.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Smooth and simple operation

David from Cleveland, OH on 5/15/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This replaces my 23 year old Onkyo CD player that served up thousands of rounds of flawless play. The new player has the same simple and smooth operation, quiet mechanicals, and clear sound reproduction with a noticeable upgrade in sleek cabinetry.

Pros: Attractive appearance, simple set up and operation, crisp and clear sound production, 6-disc convenience

Cons: None

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Pflugerville, TX on 5/14/2017

Verified customer (What's this?)
Verified employee review (What's this?)

We like it, it's just kind of big.... doesn't really fit in the entertainment center. Check the specs before ordering...

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Cornish, VT on 5/9/2017

Verified customer (What's this?)
Verified employee review (What's this?)

AS described and it works well. Better than my broken Sony. Shipment arrived quicker than promised

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Great CD player for a very good price

Tom from Fox Lake, IL on 5/9/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very good CD player and the only multi disk player I found on the site. It is very basic with no frills but that's what I was looking for. I'm setting up my first ever stereo system (analog and digital) and don't have thousands to spend. I'm doing this on a budget and everything that I have purchased from Crutchfield is fantastic! If the low end stuff is this good then I can't wait to be able to afford higher end equipment. However, I would still keep this player, I really like it and have had no issues at all.

Pros: Very good reproduction without skips, not overly sensitive to slightly used disks, great price, multi disk table.

Cons: Nothing so far!!

Crutchfield response on

2 of 3 found this helpful

quality and value

Bob from Pratt, KS on 5/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I replaced a c380 with this cd player and like the improvements it has. The sound is really good for a lesser expensive unit and it is easy to use.

Pros: Sound is better than the c380 and I think this model is easier to use.

Cons: None

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Concord, CA on 4/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

It holds 6 disk and just plug it in and live with it! Easy and fun

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Excellent CD Player!

RC from West Palm Beach, FL on 4/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Just installed the Onkyo a few days ago. Good looking player. Love the 6 CD capacity. Easy to install and operate. It's playing great. What a deal for the price. Even though that's the MSRP, you're getting a lot of player for the money. Excellent deal from a fantastic seller, Crutchfield. I highly recommend the Onkyo DX- C390

Pros: - Good looking player - Great price point - Easy to setup - Easy to operate - Excellent sound - Love the 6 CD capacity

Cons: None at this time

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Oxford, OH on 4/9/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Bought this unit after my old Sony Multi CD player started acting up. I would rather listen to CD's with quality headphones but none of the new players(very few multi CD/random players remain) that have a phone jack that has a volume control. This player has an optical output so I purchased an optical converter to headphone adapter with volume control. This player does the job with this addition. With the six CD play it is a fairly large unit so it is a hard unit to install in a component cabinet but I managed. Quality is good , can find no fault. Delivery was quick and in good shape. Very pleased with purchase.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from San Francisco, CA on 4/6/2017

Verified customer (What's this?)
Verified employee review (What's this?)

It operates very smoothly, I love the 6 disc capacity and it is easy to use.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Atlanta, GA on 4/4/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy install, works beautifully and the price was quite reasonable!

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Rochester Hills, MI on 4/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I found this product to be perfect for my application in every way. The order was processed quickly, delivered on time, and the setup was very simple. The quality of the play is excellent as well. It fit perfectly with my existing equipment.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Back on my cd discotec.

Carlos R from Flower Mound, TX on 4/2/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to install and operate.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Very nice takes 6 CDS

Ken from Rego Park, NY on 3/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

No worries so far.Sound compares well to my single draw Onkyo C-7030 I like putting 6 CDS in and playing them randomly.Looks great with my other components.Great buy!

Pros: Plays well,sounds fine

Cons: None

Crutchfield response on

3 of 4 found this helpful

Strong CD player

Steve from Longview, WA on 3/28/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Bullet proof, accurate sound, for the money delivers quality this is the second one I own and the first is 8 yrs old and reliable and great sound.

Pros: Cost, options and reliability

Cons: None

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Erin, TN on 3/27/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Provides great sound. Like the feature of providing six DVD storage. Great price for the features it provides.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

John from Yorktown Heights, NY on 3/26/2017

Verified customer (What's this?)
Verified employee review (What's this?)

A great CD player for the price.

Pros: Great price Great sound

Cons:

Crutchfield response on

1 of 2 found this helpful

best cd player

tom from Beaver Falls, PA on 3/22/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great Product,6 disc capacity

Pros: 6 disc capacity, can add or remove cd's when playing a cd easy hook up

Cons: Doesn't show total number of tracks on cd need more visible cd id numbers on carousal

Crutchfield response on

3 of 3 found this helpful

Onkyo DX-C390

Stevie from Philadelphia , pa on 3/19/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Great purchase very good sound quality on my cd's . 4 stars !!

Pros: Great sound quality , being able to listen to all my music uninterrupted .

Cons: None

Crutchfield response on

3 of 4 found this helpful

More music less changing

Robert from Punta Gorda on 3/12/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Better than I anticipated

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Great sound and value

Dan from Streamwood, IL on 3/12/2017

Verified customer (What's this?)
Verified employee review (What's this?)

The six cd changer is great. The random play does stop regularly. I think it would add more wear on the disc changer, so probably won't use it anymore. It's a great value.

Pros: 6 cd changer

Cons: Random play stops working

Crutchfield response on

2 of 3 found this helpful

good deal

Crutchfield customer from North Tonawanda, NY on 3/12/2017

Verified customer (What's this?)
Verified employee review (What's this?)

good price easy to set up just didn't realize how big it was

Pros: east to set up remote works well

Cons: the size it is very large

Crutchfield response on

2 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Bronx, NY on 3/9/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I have reviewed another CD player recently purchased that was posted in which a foretold this one coming. I bought this CD player to have ongoing music being played when I have company or when I am doing house chores etc. i still have CD's and I wanted to have a carousel to play MY CD's; my recorded music. That includes mixes that I put together. Random play sometimes employed; sometimes not. So - basically - this fits the bill well enough and some. The play is not seamless or close to it and I did not expect that having owned carousels is the past. The remedy to this was having my own mixes (as mentioned). I did not expect the fidelity and sound to be great as with the individually playing CD players. Ok - having said that- this CD does not have the quality of a DAC in Onkyo's single CD player. However, compared to other carousels this player sounds fantastic! My previous carousel was a Technics (died). This has nice clean separation and fidelity, but not with the same warmth and depth the single player. But what IS THERE sounds good. i still think it is worth owning. I am not able to yet comment on the longevity factor as I only recently purchased it. I think 4 stars is a fair appraisal, as subjective as this or any review is. Service from Crutchfield as usual was superb (5 Stars +)- Thank you guys and gals!

Pros:

Cons:

Crutchfield response on

5 of 7 found this helpful

Great Sound

Michael from La Quinta, CA on 2/13/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Easy install great sound to 11 speakers. My Harmon Kardon was great until it died but Onkyo matches up with great sound.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Very pleased!

Gail from Silver City, NM on 1/29/2017

Verified customer (What's this?)
Verified employee review (What's this?)

So far, very pleased! After considerable research, bought the Onkyo DX-C390 to replace a 30-year old single-disc CD player. Really like that I can load up six CDs for many hours of listening. Other components in my system are high-end: Jungson JA-88E amp and B&W speakers. The sound quality is as good or better than with my old CD player.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

Onkyo DX-C390

Crutchfield customer from Mount Vernon, WA on 1/23/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Out.of the box and playing cd's with great sound in under tem minutes Great buy!

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Santa Ana, CA on 1/22/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice system works perfectly.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Demorest, GA on 1/22/2017

Verified customer (What's this?)
Verified employee review (What's this?)

I like the features such as MP3 play as well as digital and optical outputs.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Quiet and fast

bob from Jackson, TN on 1/19/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Hard to find a good multi disc player...but here it is.Quiet and fast changer.Great price.Display dimmer.

Pros: See review

Cons: none

Crutchfield response on

4 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from San Juan, PR on 1/17/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Best deal possible sorry I didn't get it $89.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Capitan, NM on 1/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

This receiver was purchased to update equipment in a whole house sound system. Tied to a Russound distribution hub, the system works and sounds great. the Ethernet plug in tied into our router and to our listening pleasure, internet radio.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Onkyo DX-C390

Crutchfield customer from Phoenix, AZ on 1/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

great product. I like that it can hold six disks. That's convenient!

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Stroudsburg, PA on 1/16/2017

Verified customer (What's this?)
Verified employee review (What's this?)

very fast delivery easy to install sounds good I like the 6 disc option

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo DX-C390

Ron from Summit, NJ on 1/14/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Bought this changer to replace an old Sony 400 disc player. The Onkyo is quicker and quieter when changing discs. Sounds great! Unit arrived in 2 days. Crutchfield's service is always fantastic.

Pros: Great sound

Cons: None

Crutchfield response on

4 of 5 found this helpful

Outstanding sound and quiet operation.

Alek from West Jordan, UT on 1/4/2017

Verified customer (What's this?)
Verified employee review (What's this?)

Very quiet operation, clear sound and not much heat. Reliable remote and very clean lines. Highly recommended.

Pros: Technically and and visually perfect.

Cons: None so far

Crutchfield response on

5 of 6 found this helpful

Onkyo DX-C390

Michael from Cincinnati, OH on 12/27/2016

Verified customer (What's this?)
Verified employee review (What's this?)

Top notch machine.

Pros: Tracks well. Excellent sound quality

Cons: Little switching tracks when in random mode.

Crutchfield response on

3 of 4 found this helpful

Onkyo DX-C390

J from Hercules, CA on 12/22/2016

Verified customer (What's this?)
Verified employee review (What's this?)

I got one of these for a relative last year. I liked it enough to get one for myself. I'm really tired of the the lousy sound of MP3's and wanted to hear CD quality sound again. Very happy with purchase.

Pros: 6 disc capacity, change 5 while 6th one plays. Good random play option.

Cons: None so far

Crutchfield response on

4 of 5 found this helpful

Onkyo DX-C390

Crutchfield customer from San Juan, PR on 12/21/2016

Verified customer (What's this?)
Verified employee review (What's this?)

EXCELLENT

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Belfast, ME on 12/20/2016

Verified customer (What's this?)
Verified employee review (What's this?)

The 6 cd changer is awesome. It give all new meaning to random. Thanks

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Onkyo DX-C390

Crutchfield customer from Rio Grande, PR on 12/16/2016

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent equipment.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Onkyo DX-C390

Crutchfield customer from Onancock, Va. on 12/15/2016

Verified customer (What's this?)
Verified employee review (What's this?)

simple to set up--easy to use --works well with Sony amp we also purchased. The real plus was the excellent service extended by Marshall.

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Onkyo DX-C390

Crutchfield customer from Athens, GA on 10/17/2016

Verified customer (What's this?)
Verified employee review (What's this?)

Great CD player!!

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Do not buy!

Gary F. from Washington, DC on 5/8/2016

Verified customer (What's this?)
Verified employee review (What's this?)

My feed back is about the same as the other low reviews. After a period of time, the device started turning on spontaneously. I called Onkyo who recommended I got through an arcane reset process. I did and it worked for a while. Then standby light started going on no matter what I did and most recently it began stopping mid song and turning on playing randomly. This went on for over a day. I've unplugged the possessed thing and ordered a Yamaha.

Pros: Actually sounds good and is easy to operate when it is working.

Cons: Turning on and playing randomly, stopping arbitrarily. Infuriating!

Crutchfield response on

35 of 38 found this helpful

Onkyo DX-C390

charles s from Miami, FL on 4/18/2016

Verified customer (What's this?)
Verified employee review (What's this?)

Hard to find a CD changer these days. This one works fine and sounds good.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Onkyo cd player

RC from Plano, TX on 4/16/2016

Verified customer (What's this?)
Verified employee review (What's this?)

easy to hook up and use.....my cds are spinning again!!

Pros: Crutchfield comes through again with a quality product at a great price. Too easy to purchase, receive and get set up!

Cons: Wasted time on other sites looking for a multi disc cd player.

Crutchfield response on

6 of 7 found this helpful

Onkyo DX-C390 Reviews

Pedro from Hormigueros, P.R. on 3/3/2016

Verified customer (What's this?)
Verified employee review (What's this?)

Is an excellent product, the functios and the sound are more than I expected.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

Onkyo-C390

Steve C from phoenix, AZ on 2/24/2016

Verified customer (What's this?)
Verified employee review (What's this?)

I bought the Onkyo after talking to Crutchfield about the compatibility with my Denon AVR. After receiving the Onkyo, I couldn't figure how to integrate the cd player with the Denon AVR. A call to Crutchfield resolved the problem. The cd player, the AVR and my Bose speakers produce sound superior to bluetooth from my iPhone or wi-fi from my MacBook Pro.

Pros: Almost plug and play, with Crutchfield help.

Cons: The system probably is not at audiophile level, bur it's affordable. The Onkyo is a one CD player, not six, OK with me, a lover of classical music. CDs will, I understand, will sooner or later become obsolete, another reason to go with this affordable model.

Crutchfield response on

5 of 6 found this helpful

Onkyo DX-C390

Gary O from clinton, MA on 1/30/2016

Verified customer (What's this?)
Verified employee review (What's this?)

So far it works excellent,better sound than the one it replaced.

Pros: Easy hookup and easy to use nice remote.

Cons: None son far.

Crutchfield response on

7 of 8 found this helpful

Onkyo DX-C390

Crutchfield customer from wayne.NJ on 1/25/2016

Verified customer (What's this?)
Verified employee review (What's this?)

easy to install. sound very good. easy to use. used chat in order to choose and they were very helpful

Pros: see review

Cons: haven't come across any yet

Crutchfield response on

4 of 5 found this helpful

Workes Well

Lainee from Pennsylvania on 11/13/2015

Verified customer (What's this?)
Verified employee review (What's this?)

It works well and love the convenience having of 6 CDs play one right after the other. The only thing I didn't like is after the 6 CDs it stops and you have to start it again. I had one years ago that would just keep on playing until I stopped it. This is great when working around the house and it's not real important to change the 6 Cds.

Pros:

Cons:

Crutchfield response on

9 of 10 found this helpful

Onkyo DX-C390 6 Disc Changer

RCR from Massachusetts on 11/1/2015

Verified customer (What's this?)
Verified employee review (What's this?)

I have used this changer for about a month and I am glad that I bought it. Mechanically it is smooth and quiet. I find no faults with the sound quality. In fact it is motivation for cleaning up some of my old cabling. I have found most of the features that I will regularly use. Some features have not been tested yet, MP3 playback being a major one. Relies on use of the remote for some features as all electronics of this type seem to these days but the front panel gives you pretty good control. it is a little larger (inch or two inches) than the 5 disc changer it replaced but it is pretty compact for holding the extra disc .... just check its measurements against your available space before buying. I use CDs two or three hours a day so I am hoping it holds up, I can't speak to its reliability yet. I have another location where I listen to CDs on an old changer no longer produced. The old changer is rejecting some CDs now that play well enough on this new one and cleaning hasn't helped. I am thinking of ordering another of these Onkyos for that second location.

Pros: seems to be as advertised after one month and as far as I have tested it

Cons: none so far

Crutchfield response on

11 of 12 found this helpful

Very Happy , so far !

Kerry F. from Fayetteville, Arkansas on 10/28/2015

Verified customer (What's this?)
Verified employee review (What's this?)

The player has performed perfectly so far. The sound quality is very good, but I did upgrade the RCA cable from what was provided with the player. The instructions and controls are simple to understand and use. My last player lasted over 15 years...I hope this Onkyo unit lasts as long.

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Nice

Scott from Colorado on 10/6/2015

Verified customer (What's this?)
Verified employee review (What's this?)

So far its been great. I've only had it a couple of weeks. Sound reproduction is a lot "clearer" than my old Sony it is replacing.

Pros: Very good customer service

Cons: none so far

Crutchfield response on

8 of 10 found this helpful

DX-C390

Zane from Alabama on 7/6/2015

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good, no problems. very good sound.

Pros: It was very easy to set up.

Cons: The size, it's deep.

Crutchfield response on

10 of 12 found this helpful

Do Not Buy

ShannonW from Beaufort, SC on 6/20/2015

Verified customer (What's this?)
Verified employee review (What's this?)

This CD player is unreliable. After one month it would turn on randomly and shuffle on its own as well. Made in China is likely all you need to know.

Pros:

Cons:

Crutchfield response on

35 of 49 found this helpful

Great Product

Crutchfield customer from New York on 6/15/2015

Verified customer (What's this?)
Verified employee review (What's this?)

Just what we wanted to replace same product

Pros:

Cons:

Crutchfield response on

5 of 7 found this helpful

Very pleased

SSB from California on 6/9/2015

Verified customer (What's this?)
Verified employee review (What's this?)

The product functions as advertised which means that it is performing at a high level of excellence. Musician friends of mine tell me that they are hearing things on their own CDs that they did not hear when listening through headphones attached to their own CD players -- quite high praise, I think.

Pros:

Cons:

Crutchfield response on

13 of 14 found this helpful

Onkyo DX-C390 6-CD changer

John from Utah on 5/3/2015

Verified customer (What's this?)
Verified employee review (What's this?)

The CD player reproduces excellent sound. One CD I've heard in the past was played resulting in new sounds on the song. I was surprised and impressed. The Kenwood 550 watt receiver helps, yet the CD player pulled the full music range off the CD. Excellent CD player.

Pros: Reproduces excellent sound and music.

Cons:

Crutchfield response on

8 of 9 found this helpful

Onkyo DX-C390

Quinn from Georgia on 4/25/2015

Verified customer (What's this?)
Verified employee review (What's this?)

I love it works very well with my system and my new Shaker 10 speakers I just bought, no hesitation in cd change quiet rotation quality is excellent shipping was fast and product was well protected.

Pros: This piece of equipment is a great piece of machinery that works very well.

Cons: No cons it's great

Crutchfield response on

8 of 9 found this helpful

As a changer, this works.

JayV from Kentucky on 4/19/2015

Verified customer (What's this?)
Verified employee review (What's this?)

The Player works well (so far) and is a replacement for a retired player. I use the optical output to connect to an updated DAC. I am still a CD person and the Onkyo does what I need at a very low price.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

CD player

helen from Washington on 4/11/2015

Verified customer (What's this?)
Verified employee review (What's this?)

This 6 disc player works well...Onkyo replaces the Sony 5 disc player which did not function at all...Now just waiting for my refund to be applied to the purchase of my new CD player...

Pros: so far great

Cons: no cons

Crutchfield response on

6 of 7 found this helpful

Great product--finally a multiple player!

Fung from Hawaii on 4/7/2015

Verified customer (What's this?)
Verified employee review (What's this?)

Arrived lickety split and functions very well.

Pros: Simple to use, plays 6 discs without changing music every CD.

Cons:

Crutchfield response on

8 of 10 found this helpful

sony who?

Joey from Pennsylvania on 4/7/2015

Verified customer (What's this?)
Verified employee review (What's this?)

It serves our household very well. We just had a party and the music kept everything on track. I did not experience any lag and funny noises associated with a multiple disc player that is in the random mode. The sound reproduction is commendable.

Pros: 6 cds fill a great of time and can also fill a great deal musical variation. It moves smoothly between tracks and has some user friendly features for selecting discs etc.

Cons: I haven't found one yet.

Crutchfield response on

5 of 6 found this helpful

Works well

Jim S from Massachusetts on 4/5/2015

Verified customer (What's this?)
Verified employee review (What's this?)

So far so good. Nice sound, no difficulties so far.

Pros: Easy set up.

Cons:

Crutchfield response on

1 of 3 found this helpful

Great addition

Papajimi from Florida on 3/6/2015

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced my Sony 5 disc carousel I had for many years. This was seamless in fitting right in with my Onkyo receiver. I look forward to many yeaars with this one

Pros:

Cons:

Crutchfield response on

3 of 5 found this helpful

So Far so Good

lynnedeb from Perry, KS on 3/5/2015

Verified customer (What's this?)
Verified employee review (What's this?)

My Pioneer 6 CD Cartridge changer finally died after 25 years. I wanted a CD changer and this was the one that I found that I liked the best. I bought a Onkyo Receiver 3 years ago and have not problems with so now my system is starting to match again.

Pros: Easy to use and install unit

Cons: Bigger then my cabinet - I had to modify my cabinet to fit it in

Crutchfield response on

5 of 6 found this helpful

Nicely Performing Addition to My System

Jerry from New Jersey on 2/25/2015

Verified customer (What's this?)
Verified employee review (What's this?)

I like the convenience of a multi-disc changer and am very pleased with this addition to my system. It was easily added to my existing mini system and I think the sound quality is excellent.

Pros: Multi disc system, ease of set-up

Cons: A bit large. This is a full size multi disc changer. I was more in the market for a mini system changer to add to my system. Not a negative comment, because I just set the mini single disc player, which has a FM tuner included, on top of the Onkyo. I am happy.

Crutchfield response on

5 of 5 found this helpful

Great CD Player

Felix from Humacao,PR on 2/18/2015

Verified customer (What's this?)
Verified employee review (What's this?)

Just got the Cd player today, nicely pack. Great unit. Looks nice, Thank you God for this blessing.

Pros: Nicely pack, everything included in the box.

Cons: N/A

Crutchfield response on

2 of 4 found this helpful

ONKYO 6 CD changer player

Booley from Colorado on 12/31/2014

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent player! ONKYO delivers only excellence- very happy with this CD player.

Pros: Easy to use!!

Cons: None.

Crutchfield response on

8 of 9 found this helpful

Onkyo DX C390

Smith from Cedar Rapids, Iowa on 12/29/2014

Verified customer (What's this?)
Verified employee review (What's this?)

Good fidelity and sound.

Pros: Ease of set up, ease of use.

Cons: Amount of time it takes to begin playing on random and the amount of time between each song on Random

Crutchfield response on

8 of 9 found this helpful

Great Item & Great Price

AcePureSD from California on 12/27/2014

Verified customer (What's this?)
Verified employee review (What's this?)

This 5 disc changer is a great item. Easy to set up and use with great sound AND the price can't be beat (along with FREE SHIPPING!!!)

Pros: Ease of use Great Sound

Cons: NONE

Crutchfield response on

6 of 7 found this helpful

Great CD changer

tg47 from California on 12/25/2014

Verified customer (What's this?)
Verified employee review (What's this?)

This is much better than my 5 cd Sony changer that had become unreliable. The Sony clunked loudly every time it changed CD's. I don't even notice this one. I know it's better to use a single CD reader but when we have company over or when I'm working in the yard I want hours of music of my choice.

Pros: 6 CD changer that is very quiet. Has all the controls I need.

Cons: Because it's a 6 CD changer it is deep so notice the dimensions before buying. Where I'm using it this isn't a problem.

Crutchfield response on

10 of 10 found this helpful

Onkyo DX-C390

PatrickV from Northampton,MA on 10/7/2014

Verified customer (What's this?)
Verified employee review (What's this?)

Thank You Crutchfield, Nice piece of equipment I took it to my work place and all of our clients have been enjoying all the music that's being played, daily or weekly our guest asked "what station is this?" or what cd is all the music on! I put on six cd's and hit random and the music is playing all day long and it's easy to change cd's while music is playing. So I can change the tempo throughout the day and pull in my guest to relax or feel up tempo through lunch and finish off the day with something smooth and mellow. The fact that guest are asking for the disc and where they can get it makes me smile from ear to ear! Thanks again guys!!

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Best ever CD changer

Donald from Lakewood, Ca on 9/5/2014

Verified customer (What's this?)
Verified employee review (What's this?)

After searching for over a year for a CD player that would hold more than one disc at a time, I finally found what I was looking for in the Onkyo DX-C390. I listen to a lot of jazz, so it is really nice to be able to load more than one cd at a time. This enables me to enjoy several hours of music without having to stop to pop in another cd. The most gratifying thing this multiple disc player, is the beautiful sound quality that the unit puts out. Thank you so much for making my music much more enjoyable.

Pros: Very easy hook-up with other stereo equipment. Great piece of equipment to own, especially if you like to entertain.

Cons: Don't wait so long next time to buy.

Crutchfield response on

6 of 7 found this helpful

Onkyo DX-C390 CD Changer

Pam F. from East Quogue, New York on 6/24/2014

Verified customer (What's this?)
Verified employee review (What's this?)

I haven't had any problems with it so far. It does everything it says it suppose to do. It has nice smooth CD tray that stops on CD disk number 1 when the drawer is opened, which is a nice switch from my last CD changer where I had to hunt for CD disk number 1 all the time. It does take some getting used to, finding all the right buttons in the beginning - the Play, the Stop, etc.

Pros:

Cons: It does have a wide tray that moves in and out and those folks who are planning to purchase this machine should be aware that on the left side in particular, it does not have a lot of clearance. In other words, I have my Onkyo unit in a cabinet and the CD tray almost cannot open and close on the left side due to the size and location of the tray drawer.

Crutchfield response on

12 of 12 found this helpful

Great Sound & Price

Rhett from Lexington, KY on 5/14/2014

Verified customer (What's this?)
Verified employee review (What's this?)

As always Crutchfield shipping time and product description were excellent. This is first Onyko audio device I have owned. It has excellent fidelity and operating features at a very reasonable price.

Pros: Operating instructions very easy to understand. Has everything we wanted in a multi CD player.

Cons: None

Crutchfield response on

4 of 6 found this helpful

Onkyo DX-C390

Karen K from Crossville, TN on 12/16/2013

Verified customer (What's this?)
Verified employee review (What's this?)

Very good sound and easy to operate. Received very promptly

Pros: 6 CD's, Onkyo quality, easy to connect

Cons:

Crutchfield response on

6 of 8 found this helpful

Onkyo DX-C390

mbc from Presque Isle, Maine on 4/24/2013

Verified customer (What's this?)
Verified employee review (What's this?)

The CD player works well- excellent sound very easy to set and begin to use. The only reason for the 4 stars not 5 was the first unit that was shipped was defective. Fortunately Crutchfield staff was very helpful and immediately sent out the second unit which is working very well.

Pros: Easy to set up and run. Very good quality sound. High quality. Case very nicely built.

Cons:

Crutchfield response on

16 of 18 found this helpful

Onkyo DX-C390

Jim from Browntown,VA on 1/19/2013

Verified customer (What's this?)
Verified employee review (What's this?)

The best cd player I have owned

Pros:

Cons:

Crutchfield response on

10 of 15 found this helpful

An excellent carousel CD changer from Onkyo.

Justo R from Los Angeles, CA on 8/14/2012

Verified customer (What's this?)
Verified employee review (What's this?)

At a time when carousel-style CD changers are seemingly becoming something of an "endangered species" in the world of consumer A/V equipment, it's both nice and comforting to see that a company like Onkyo still makes CD changers. To my knowledge, Onkyo is the only manufacturer making a 6-disc CD changer (Denon, Sony, Yamaha and other brands still make 5-disc changers) and it's a company with very good pedigree. The Onkyo DX-C390 is a solidly and sturdily built, elegant-looking CD changer. Its sound quality is just as good (if not better than) the Denon 5-CD changer it replaced. The front panel display is very bright, with the green numbers and characters very easy to read and see at distances where doing so would be impossible with other units that have less bright displays. I also like the fluorescent green "moon" just below the front panel display as this adds an interesting "look" that I've yet to see in another CD changer. While I would not go as far as comparing the Onkyo DX-C390 to high-end single CD players costing three or four times as the DX-C390, I will say that if you are looking for a carousel-style CD changer costing less than $250.00 the DX-C390 is an excellent value for your money--especially when considering just how good its sound quality is.

Pros: Excellent sound quality, elegant looks, ergonomic but sleek and sophisticated design.

Cons: None.

Crutchfield response on

36 of 37 found this helpful

Onkyo DX -C390

Bill M from Florida on 7/17/2012

Verified customer (What's this?)
Verified employee review (What's this?)

Power goes on without warning. CD player stops playing. changed Disc to see if problem not a chance. This unit has a design defect. No one should buy this brand. Others have reported this problem too. I only had unit 3 years with not playing it that often.

Pros:

Cons:

Crutchfield response on

28 of 35 found this helpful

Onkyo DX-C390 disappointing performance

Richard from Youngstown, New York on 3/22/2012

Verified customer (What's this?)
Verified employee review (What's this?)

The CD player sound would periodically waver. CD's were very clean. Could not play a complete CD without at least one of the tracks wavering. Returned the unit and a replacement was shipped that initially was fine but soon resulted in the same perfomance as the 1st unit. I tried 3 different CD lens cleaners with little success. Even tried new cables.

Pros: Good sound when it works correctly. Easy to operate. Like the blue lighting. Excellent customer service.

Cons: Doesn't play music for very long before the tracks start skipping or the volume oscillates for a few seconds even with brand new CD's. Drives me nuts!! I'd rather read a book than listen to music that isn't clean.

Crutchfield response on

42 of 47 found this helpful

Onkyo DX-C390

KC from US on 3/14/2012

Verified customer (What's this?)
Verified employee review (What's this?)

After about a year this unit is toast. Too many other choices to recomend this product. Just not worth it.

Pros: Easy to load, can exchange disks while in use. Good display lighting.

Cons: Numbers on the carosel can't be seen, the light for low light visability is useless, died a premature death

Crutchfield response on

20 of 25 found this helpful

Don't waste your money

AL from Torrance, CA on 2/25/2012

Verified customer (What's this?)
Verified employee review (What's this?)

I had problems only after about a month. Thinking it was an isolated problem, I got a replacement for it. Same problems after about 2 years even though I hardly used it. The power would turn on by itself, could not open/close, and the cd's would skip and change in middle of playing. Like a phantom player. I would never buy this brand of CD changer EVER again.

Pros:

Cons:

Crutchfield response on

30 of 36 found this helpful

ONKYO DX-C390

DonW from Arlington, VA on 2/18/2012

Verified customer (What's this?)
Verified employee review (What's this?)

Our ONKYO CD changer that we used extensively for 12 plus years recently needed to be replaced. On a recent Thursday evening I went on Crutchfield's website and ordered a DX-C390. It was shipped the next day and was on our doorstep the following Monday. That evening I unpacked and installed it and we have been enjoying our CD's since. Great experience.

Pros:

Cons:

Crutchfield response on

15 of 18 found this helpful

Onkyo DX-C390

Harry from Belvidere, NJ on 2/5/2012

Verified customer (What's this?)
Verified employee review (What's this?)

Ladies and Gentlemen, This is the SECOND Onkyo DX C390 that I have purchased from you. I have one in my home and that I have been using for the last 2 years. It runs and runs. The unit that i just purchased I installed in my finished garage where I do automotive work about 2days a week. My music is playing all of the time. I am an "Old school" component stereo Guy who likes to rig up his own sound systems. Crutchfield allows me to put my own stuff together. Speakers, Crossovers7 stuff like that. Thanks for the Great Products at reasonable prices.... Regards, Harry

Pros:

Cons:

Crutchfield response on

14 of 25 found this helpful

Buy another brand

Disappointed from Lansing, MI on 11/22/2011

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this for Christmas (2) years ago. Hadn't used it for a while and thought I'd try it. The standby light is on, but I can't get it to come on. Since it's off warranty I contacted the authorized service center. It will cost me minimum of $75 to get it looked at, plus shipping both ways. Think I'll trash this one and buy a Sony or other reputable brand for less money than this one cost. Overall very disappointed with this product. I should have paid attention to the reviews. People, do yourself a favor and buy a different brand.

Pros: Plays (6) CDs. Nice appearance. Moonlight in front is pretty cool. Links well with the Onkyo receiver.

Cons: Large unit that takes up a lot of space.

Crutchfield response on

31 of 40 found this helpful

Worst CD player to even consider Purchasing

ChrisF from Stockton, CA on 10/9/2011

Verified customer (What's this?)
Verified employee review (What's this?)

I had this player for three years and and used all of about 20 times for about 30 hours. Went to use it after it had not been used for about a year, and it started to have an issue where it would play the first 20 seconds of a song repeatedly. Called Onkyo and was given the information to hard reset thet system. After resetting the system the player worked for 10 minutes and then just died. After speaking with Onkyo again, they wanted me to send the player to them for repair for an estimated cost of $300 according to he CS rep. After digging around on the internet, I found that the problem is a fuse that blew and that this is a very common issue with the Onkyo DX-C390. I then called onkyo again to try and purchase the part to fix it myself and to get the schematic to fix it, I was then quoted a price of $300 for the part and the schematic. Moral to this story, is to stay away from any Onkyo item that does not carry a warranty longer than 1 year.

Pros:

Cons:

Crutchfield response on

37 of 44 found this helpful

Onkyo DX-C390

DaleH from Cincinnati, OH on 5/19/2011

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this player to replace my Yamaha CDC-705 which lasted me almost 20 years. For its replacement, I wanted to go with a good brand name in an economical range. This player was a great bargain witha great brand name. I had this unit for 18 months with very few hours of playing time and it stopped playing. I did not buy the extended warranty with it being Onkyo. This player was out of warranty (1 year) and I was left with a player to put in the garbage. I've replaced it with another Yamaha and would never buy an Onkyo again. Even if it is on the lower end of their price range, if it is an inferior manufactured product, Onkyo shouldn't want their name associated with this product. If you still want to purchase this unit, defininitely get the extended warranty and keep the box it came in handy.

Pros:

Cons:

Crutchfield response on

24 of 29 found this helpful

Onkyo DX-C390

Mike E from Greenville, PA on 4/29/2011

Verified customer (What's this?)
Verified employee review (What's this?)

I've had one of these players for over 7 years and I have never had an ounce of trouble out of it. This is the only player I've had that doesn't skip at high volume. It is located about a foot away from my speakers that are bi-amped and produce chest pounding bass. I believe this is due to its solid construction. The sound is excellent. The only thing I don't like is the remote. You must point it pretty straight at the player to have it work. I have an Onkyo/Integra receiver that is linked to it so the receiver remote works it. Otherwise nothing bad to say about it. I may buy an extra one just incase I need to replace it as CD changers are getting very hard to find. I must have bought this when it was first introduced because I paid $100 more for it. Can't beat it for performance at this price.

Pros:

Cons:

Crutchfield response on

7 of 9 found this helpful

Review of Onkyo DX-C390

Ivan from Lexington Park, MD on 3/13/2011

Verified customer (What's this?)
Verified employee review (What's this?)

So far, after several weeks of daily use, the product is working flawlessly. The sound quality is excellent and it works well with my Onkyo TX-SR706 Receiver. It is an excellent quality product for a relatively low price.

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Onkyo DX-C390

Thad from NY on 12/5/2010

Verified customer (What's this?)
Verified employee review (What's this?)

Big problems with this receiver. After 1 1/2 year, it sponatneously powers on. No cause. Now it starts to skip tracks, stops playing in the middle of a song, refuses to shut down when the Stop buttone or even the Power button is pressed-have to pull the plug!!. Have Googled and found many other with identical issues with this CD changer. Sad because Onyko used to be highly regard. Their Service Dept refuses any service since warranty only 1 year. Will no longer buy Onyko

Pros:

Cons:

Crutchfield response on

26 of 28 found this helpful

When It Works

John from Energy,Illinois on 9/18/2010

Verified customer (What's this?)
Verified employee review (What's this?)

This is actually the second of these players that I have had, with the same result. I have had this one for about a year the first only abut six months. It started out with waking up in the morning finding the unit running. Now it won't play at all will not even power on. I keep all of my electronics plugged into a power conditioning UPS system so when they tell me it must be a power flaw or surge problem it doesn't set well with me. I have a great Onkyo receiver Tx-SR806 and absolutely love it and haven't had a single problem with the receiver. So I still believe in their products, just not this one. Crutchfield did replace the first unit with great service after I paid for the replacement until they received the problem child then they credited my account.

Pros:

Cons:

Crutchfield response on

11 of 13 found this helpful

Onkyo DX-C390

Bill from Clintondale on 9/13/2010

Verified customer (What's this?)
Verified employee review (What's this?)

Great piece of equipment. Easy to use tray open button and tray rotate button could be a little larger but with the remote it doesn't matter that much. Hooked it up to an Onkyo 7.1 110-w receiver and got excellant sound. Good buy for the money

Pros:

Cons:

Crutchfield response on

7 of 8 found this helpful

Great CD chagner

Crutchfield customer from Roseville, MI on 12/3/2009

Verified customer (What's this?)
Verified employee review (What's this?)

This is definitely a great choice when it comes to purchasing a CD changer. Easy to use, easy to set up, and it sounds great. There isn't much noise that comes from the machine as it changes disc either. The Onkyo link is a nice feature, basically when you turn the CD player on it will turn your Onkyo reciever on as well. The machine is a bit bulky, but other than this CD player is perfect.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

EXCEPTIONAL

zee from Philadelphia, PA. on 3/14/2009

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this changer to replace an older Onkyo Integra DX-C909 that had seen better days. Let me just say, even though the specs are slightly different in favor of the integra, the DX-C390 sounds just as incredible if not better! You can't beat the sound and build quality for the price. My old Integra was double the cost of the DX C390 and this changer is just as good! I've even noticed much more bass response and similar sound seperation and staging compared to the Integra while running through RCA analog connections. The only drawback is that it does not have a music calendar to show the unplayed songs in shuffle mode, but I'd rather have the audio quality. I have excellent quality equipment and cables being the audio freak that I am and the DX C390 goes great with my system! Take it from this audiophile, if you are looking to not break the bank and get a good quality changer, get the DX C390!

Pros:

Cons:

Crutchfield response on

22 of 24 found this helpful

So far so good

jtrain from Sacaramento, CA on 1/26/2009

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased the player as I had an old Onkyo 828 receiver that lastest over ten years with great performance. The player was easy to install up as it supports all the hookups. The sound quality is suitable as well for a midrange product. The Marantz CD player was a little out of my budget. The remote is small and compact which I prefer compared to some of the clunky remotes I have. I did have a scare the other night when I only put in two CD's. When changing between the CD's one seemed to skid off to the back of the player. I was able to correct after some frustration and fright that I would damage the player and the CD. Hopefully a one time occurance. After 30 days so far so good

Pros:

Cons:

Crutchfield response on

8 of 10 found this helpful

I love this player!

Crees G from In Zion on 1/17/2009

Verified customer (What's this?)
Verified employee review (What's this?)

My Sony CDP-C79ES finally gave in after 17 years of abuse and good quality music playback. I needed an Onkyo product to go with my Onkyo TS- RX605 Receiver for remote control purposes, so I chose the DX-C390. It is very easy to use and sounds great! It plays pre-recorded discs, CD-Rs, CD- Rws, and MP3 discs flawlessly. It will show the artist/track name when playing your own DATA(MP3) discs. If features digital optical, coaxial and analog RCA outputs for compatibility with any system, and the cosmetics of the front of the unit are very pleasing. It doesnt have a huge amout of buttons on the front, just the ones for basic operation, adding to its ease of use. Bottom line, fantastic player for a low price!

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Sounds great, when it works!

Devin from Sidney, OH on 1/10/2009

Verified customer (What's this?)
Verified employee review (What's this?)

I only got to use the player for about 2 months before the first problems started showing up. First the player would continually "skip" and play a very loud "pop" noise sometimes or just hang up and keeps skipping for a few seconds. At first I just thought this was a dirty disc, but soon all CD started doing it. The problem went away for a while after giving the unit the old snack treatment so I thought I must have dislodged some dust. Next the player would not read any of my discs. It would hang up for a while and then so 99 tracks and a dash for track time. It also had trouble picking up and replacing the discs on the carousel, where discs wouldn't sit right when ejected. At this time I sent the unit out for repair and no more than a few hours after getting it back did it have trouble reading discs again. Unplugging the unit helped but 2 weeks later it died again and currently it is out for it's second repair. I have an Onkyo Receiver and I absolutely love it, which is why I got the CD player but now I'm wishing I'd saved up for the Marantz.

Pros:

Cons:

Crutchfield response on

18 of 22 found this helpful

They Aren't Dea!

Jim from Payson, AZ on 9/9/2008

Verified customer (What's this?)
Verified employee review (What's this?)

I'm very happy with the Sound Quality of this unit combined with the Onkyo Amplifier/Receiver. The interaction between both units create a quailty listening experience.

Pros:

Cons:

Crutchfield response on

7 of 8 found this helpful

Great Value!

Richard from N. Florida on 8/14/2008

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this brand because I have an Onkyo home theater receiver already. Setup was easy and I connected a toslink optical cable for digital quality audio. This is my first CD Changer and it's nice to be able to listen to multi-disc albums like Pink Floyd and Bee Gees right thru my work at home. 6-8 hours of music is good for the 'soul', if you ask me. It's an excellent 'bang for the buck' and Crutchfield is top notch, also. I only gave it four stars because I haven't had it but a few weeks.

Pros:

Cons:

Crutchfield response on

7 of 10 found this helpful

Onkyo DX-C390

Harry from Belvidere , New Jersey on 1/22/2008

Verified customer (What's this?)
Verified employee review (What's this?)

Sound Quality is better than expected at this price point. Continuous Play CD feature is cool because you can load your music and let it run. Good value for the money.

Pros:

Cons:

Crutchfield response on

4 of 6 found this helpful

Suberb CD Player

Licensed User from Inkster, Michigan on 12/8/2007

Verified customer (What's this?)
Verified employee review (What's this?)

I have owned DX-C390 CD player for about 5 years now and it has never refused to play anything I have placed into it. The sound today is just a clean and rich as the day I took it out of the box. Let me tell you this unit is well built. I have moved 4 times locally and each time I repack the player in the original box. Survived everytime. The DX-C390 is worth every penny it costs. Every brand has bad units here and there and I feel it is unfair to condemn this beautiful player on that basis.

Pros:

Cons:

Crutchfield response on

12 of 14 found this helpful

Onkyo DX-C390

Stephen from Brawley, CA on 2/25/2007

Verified customer (What's this?)
Verified employee review (What's this?)

The DX-C390 is my second Onkyo CD player. The first worked for 3-years. The DX-C390 worked well for about 1 year. The transition on random play was slow from the start, now it does not work at all. The player does not advance to another CD and the player often does not recognize CDs. The DX-C390 is one of the most disappointing pieces of electronics that I have ever purchased.

Pros:

Cons:

Crutchfield response on

34 of 41 found this helpful

Good For A Year!

Charles from Pensacola, FL on 2/7/2007

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this CD player in October of 2005 and for a year or so it played fine. The problem with it now is the music will stop for a moment then start again. If you are looking for a good player for just one year, then this is the player you've been looking for!

Pros:

Cons:

Crutchfield response on

16 of 18 found this helpful

Onkyo DX-C390

Jim from Oregon on 8/26/2006

Verified customer (What's this?)
Verified employee review (What's this?)

I used to be in love with this player. Good looks and it played perfectly until about two weeks ago. Now it inexplicably stops playing standard discs. It doesn't matter if the disc is flawless. Once it stops playing the rest of the controls work only spradically--it won't even turn off. Of course it is out of warranty so I'll send it in for repair if the cost is reasonable. I'll post a follow up review when I get it back from repair.

Pros:

Cons:

Crutchfield response on

16 of 16 found this helpful

Does plain CDs fine ... but....

walker from NC on 7/15/2006

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this specifically to be able to use CD-RW CDROMS in order to take more of my 1200 CD collection onto a disc. Thought it would be cool for xmas music - just have a huge amount of MP3s and then go! tried 5 different brands of CDRW, and 2 of CD-R. This unit could not read most of the formats. If you're looking for a CD player for your regular collection - decent player. If you are planning on using CDRW or CD-R, it will be a challenge, and you may want to look elsewhere.

Pros:

Cons:

Crutchfield response on

19 of 19 found this helpful

Onkyo DX-C390

Blake from Orange, CA on 4/13/2006

Verified customer (What's this?)
Verified employee review (What's this?)

Unbelievable! Fantastic sound quality for the price. I would recommend this unit to anyone.

Pros:

Cons:

Crutchfield response on

4 of 9 found this helpful

Overall a good product

Gregg from Ohio on 3/8/2006

Verified customer (What's this?)
Verified employee review (What's this?)

I agree with the other positive reviews with two exceptions. 1.) The "random" function is awful if you have more than two mp3 discs in the player. The lag time between songs is a disappointing 15-30 seconds! 2.) I connected this component to my Onkyo receiver/ home entertainment system, and I was expecting more functionality and synergy with the remote control connection cable that allows you to use one remote for both units. Otherwise, I think this is a great value and the sound produced is awesome.

Pros:

Cons:

Crutchfield response on

12 of 13 found this helpful

Onkyo DX-C390

Ramon from Salinas, PR on 4/22/2005

Verified customer (What's this?)
Verified employee review (What's this?)

Would not play or recognize any CDs. I tried standard music CD, MP3s, CDs recorded at home and would not play any of them.

Pros:

Cons:

Crutchfield response on

16 of 51 found this helpful

WoW1

Alan from Chicago on 4/4/2005

Verified customer (What's this?)
Verified employee review (What's this?)

I've had this player for 1 week now. One word describes this unit, Awesome! I've owned models from Sony and Pioneer Elite. The Onkyo beats them all. Whether listening to Lenny Kravitz, Jewel or The Lord of the Rings Soundtracks, the highs sound natural, mids are warm and the lows are incredible. Voices are natural and clear. The unit is quiet when changing discs. If you need a stand alone cd player, this is the one to bye.

Pros:

Cons:

Crutchfield response on

85 of 96 found this helpful

Onkyo DX-C390

jfrog75 from Phoenix, AZ on 3/8/2005

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this unit recently because I was looking for a dedicated CD player for my home system. They are certainly a lot harder to find these days, even vs. three to four years ago. I read up on this CD player and loved its features (multi-disc, quality construction, good brand, digital outputs, multi-format capability, etc.). I ended up choosing it over some of the low-end Sonys, the new ES Sony CD/SACD changer, and several home CD recorders, mainly because of the quality to price ratio. Let me say, I love this unit! It functions smoothly and flawlessly right out of the box. When coupled with my Denon AVR-3805 receiver through the digital coaxial out, the sound is tight and true to the source material. It is a big step up from the previous CD recorder/player I had (a Phillips). I have had no problems with CD recognition or playback, and the overall aesthetics of the unit (aluminum face, display, dimmer, etc.) are outstanding. For the money, you would be hard pressed to find its equal on the market today. It lacks some minor convenience features (such as CD text display, headphone output, etc.), but makes up for it in clean lines and excellent sound. I highly recommend this unit to anyone out there who is looking for a true CD player, not simply a DVD player that "by the way" plays CDs, too. It is worth the investment to get the most from your pure audio sources, in my opinion.

Pros:

Cons:

Crutchfield response on

360 of 473 found this helpful

Compare the sound