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Customer Reviews

Sonos Ray

Sonos Ray Powered sound bar/wireless music system with Apple AirPlay® 2 (White)

MFR # RAYG1US1

4.0 out of 5 stars
49 reviews
View this product
Qualified Endorsement

Erik from Atlanta, GA on 5/8/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Unfortunately, my TCL remote doesn't work with the sound bar, so I have to use the phone app to control the volume. Not a big deal but inconvenient to have to unlock my phone to mute the audio.

Pros: Good sound, reasonable price

Cons: Volume not controlled by some TV remotes, no earc

Crutchfield response on

1 of 1 found this helpful

Not great

Paul from Aurora, CO on 4/9/2025

Verified customer (What's this?)
Verified employee review (What's this?)

I could not get the AppleTV to recognize the Ray as default speaker - Crutchfield and AppleTV support tried to help - Sonos tech support was awful. Sound was mediocre at best - I love my Sonos 5 but am disappointed in the Ray.

Pros:

Cons:

Crutchfield response on 4/9/2025
Paul contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

1 of 1 found this helpful

Works ok

Theodore from Sidney, OH on 2/14/2025

Verified customer (What's this?)
Verified employee review (What's this?)

It works ok, but you can only mute the speaker. You cannot turn up the sound or down, I wouldn't recommend this speaker.

Pros: Sound is decent

Cons: Can't turn the volume up or down with a remote.

Crutchfield response on

1 of 4 found this helpful

No HDMI

James from Hartville, OH on 2/7/2025

Verified customer (What's this?)
Verified employee review (What's this?)

Why would SONOS make a product with only optical output. It is useless. Very dissatisfied with my purchase. Dissatisfied that Crutchfield sells it.

Pros: Price

Cons: No HDMI

Crutchfield response on 2/10/2025
James contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 3 found this helpful

Sonos Ray

Dennis from Anna, OH on 12/6/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent support and product knowledge as well as shipping! Thanks !

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Crutchfield customer from Greensboro, GA on 11/18/2024

Verified customer (What's this?)
Verified employee review (What's this?)

No HDMI connection so did not work for my use case. Only optical.

Pros:

Cons: The unit did not work with my remote control as my Samsung tv was Bluetooth.

Crutchfield response on 11/20/2024
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 2 found this helpful

Great soundbar

Fernando from San Juan, PR on 10/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

The Sonos Ray it's a beautiful sound bar that produces beautiful sound fIn your room.

Pros: Beautiful design Great sound Can adjust the sound at your preference

Cons: None

Crutchfield response on

0 of 0 found this helpful

Good Sound Quality

Lynn from Dundee, IL on 10/20/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Not too big , so it's not in the way. Excellent sound quality for one unit without additional speakers placed around the room. Useful Features ; Night Sound is great for people like me who fall asleep on the couch while watching tv. It limits the volume so no rude awakenings if there's a loud commercial. The Speech Enhancement is also good. It takes care of the problem when music is too loud and now I don't find myself struggling to hear dialog. The only downside is I have to be careful about how I'm pointing remote when muting. It competes with the mute from the Roku . Not a dealbreaker , just a little inconvenient at times. Overall , at this price point , it's a good quality item.

Pros: Night Mode, Enhanced Speech

Cons: Mute control a tiny bit finicky

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Craig from Arlington, VA on 10/15/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Provide music and a sound bar at a reasonable price. Purchases several to have music in multiple rooms.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Ray Soundbar

Guest from conway, arkansas on 5/20/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I could never get the soundbar to connect to the tv. I worked with it for at least 2 hours on Friday night trying to connect to my system through my iPhone. It kept looping at the "update needs to be applied". Error was that the owner needed to login. I am the owner. I researched and read that the Android phone worked better with setup. Saturday, i went to my job and got my Android phone and tried it....still wouldn't apply the update. I've worked in IT for 24 years, doing networks, IT troubleshooting....have never seen anything like this before. What happened to just connecting a soundbar to the tv and then add the device?!?! What is the purpose of having to go through a phone app. We are taking it back today (Monday) and getting a refund.

Pros: Sounds good in the store...too bad I could never see what it sounds like in my house.

Cons: Requiring the system to connect through the phone app is a huge negative.

Crutchfield response on

9 of 9 found this helpful

Great fir bedroom, small room

Richard from Alpharetta, GA on 4/3/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Nice soundbar for bedroom. Unfortunately the old Samsung TV does not have option to turn off "tv" speakers, only switch for external or internal speaker sound. While my DTV remote is controlling volume perfectly, Samsung feels a need to blast me a notice stating speakers need to be controlled on their own, each time volume control is touched. Ray has a great sound, not the tin-y sound from Samsung speakers.

Pros: Nice sound and it's SONOS

Cons: None yet

Crutchfield response on

0 of 0 found this helpful

I took thee for thy better.

David from Medfield, MA on 4/1/2024

Verified customer (What's this?)
Verified employee review (What's this?)

I bought the Ray hoping it was close in quality to the Beams I already owned (I have 3, one first gen). Unfortunately it didn't come close and , to my ears, my portable Roam sounded better;( though not suitable as a soundbar). Fortunately Crutchfield customer service was TERRIFIC in taking it back.

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Crutchfield response on

1 of 1 found this helpful

Great sound and value

Michael from Bronx, NY on 3/27/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Richer sound across the spectrum; natural, not pumped up. Another Sonos win!

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Daniel from Buffalo, NY on 1/30/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound and good size for a smaller tv.

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Charles from Ormond Beach, FL on 1/28/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Sound bar will not work with tv. Agent tried to help me on phone for about an hour will no success. Said he would find someone who may know about sonos ray and call me. It's been 3 days and no call. Will return inoperable sound bar.

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Crutchfield response on 1/31/2024
Once we saw this review, our Tech Support team reached out to Charles to apologize and to help with his sound bar. We were sorry to hear about his experience with our Tech Support team. We're forwarding this on to our Tech Support supervisors, so they can look into it. We strive to provide the best service, before, during, and after your purchase, and it looks like we missed the mark this time. We hope he gives us another chance to prove we're the best in the business.

1 of 1 found this helpful

Sonos Ray

Ken from Wheatland, MO on 1/4/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Looks good, easy to set up and use, and sounds great. So far it has worked great in tandem with other sonos speakers and multiple blue tooth sources. The app has also worked well. Very satisfied and would get other sonos equip if we had the need.

Pros: Good, easy to use, works well.

Cons: none so far

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

David from Millsboro, DE on 1/2/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Love the sound for a smaller unit. Very easy set up.

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Crutchfield response on

0 of 0 found this helpful

Requires IR remote control

Mark from Bethesda, MD on 1/1/2024

Verified customer (What's this?)
Verified employee review (What's this?)

Purchased to improve sound of 40" TV. It does the job well with some tweaking, particularly re dialogue. Something that was not stated or I missed is that it requires an IR remote while most gear today uses an RF remote. My TV has two HDMI ports (occupied by cable box and bluray player) so had to use optical digital. Fortunately I discovered I can use the cable box remote to change the ray's volume. Otherwise is a nice small soundbar, particularly when on sale.

Pros: Nice, small sound bar.

Cons: requires IR remote control

Crutchfield response on

2 of 2 found this helpful

Great

Scott from Loveland, CO on 12/10/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound from a little bar. Need the woofer next.

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Sandra from Jersey City, NJ on 12/4/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound. Optical only plug-in sadly. Not an issue but gave me a headache when trying to set up external speakers and control the volume with any remote. There is a workaround but just be aware. Tons of sound coming from this small bar. Was thinking of buying a sub but it's probably not needed right away.

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Crutchfield response on

0 of 0 found this helpful

The best

Rich from Minnetonka, MN on 11/28/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent, clear , crisp speech within beautiful background sound. ..like all Sonos products.

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Cons:

Crutchfield response on

0 of 0 found this helpful

Wonderful sound but...

Shawn from Lawrenceville, VA on 11/8/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Sound is great, however, with me having IR TV (LG C2 OLED) the multi-link control comes and goes. Frustrating having to relink the speaker. So I upgraded to the Bose 600, I consider them a peer to Sono. Since it was on sale and with Crutchfield's quick shipping, seemed like an obvious choice.

Pros: Sound Clear Voice Upgraded app

Cons: No remote No EARC hdmi No Atmos

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Dennis from Mesa, AZ on 8/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product, paired with a Sub Mini in bedroom.

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Arvin from Harbor Springs, MI on 7/5/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Can't set up without good internet. Just wanted a plain sound bar. Sent it back

Pros:

Cons: Need wifi to set up

Crutchfield response on

2 of 3 found this helpful

the perfect starter soundbar

Robert Ryan from Sparta, NJ on 4/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

a great soundbar for people who want to start upgrading their home sound experience from just their TV audio. it's my first sonos product and it definitely gets the job done.

Pros: dynamic sound, loud, beautiful design, simple setup, can be used as a standalone speaker and for tv audio

Cons: minimal EQ customization, no bluetooth or google cast, minimal google home integration/usage

Crutchfield response on

0 of 0 found this helpful

Kitchen TV

Ricardo from Erlanger, KY on 4/11/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great stand alone speaker to replace my miniscule TV speakers. Big sound from just a lone soundbar. 'Night Mode' selection great for lower base and enhanced voice. 'Loud' mode great for action. I use the Ray on my small kitchen TV.

Pros: Tailored big sound for size.

Cons: Mounting options.

Crutchfield response on

0 of 0 found this helpful

Excellent Sound

Greg from Hudsonville, MI on 3/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Let me start by saying that I have a Sonos One that I really like and sounds amazing. I previously purchased a LG sound bar with Dolby Atmos. While it was ok, it sounded completely hollow compare to my Sonos One. I decided to return it in favor of the Ray. The Ray is similar to the One in terms of sound quality and ease of set up. The sound is plenty loud, it's accurate, and sounds natural. The only reason that I have reduced a star is because this should really have an HDMI Arc connection. While Sonos was able to make it compatible with both my LG TV magic remote and my AppleTV 4k remote, it was a pain to set it up and it occasionally glitches and won't allow me to remotely control the volume. (This usually resolves itself by the next day and doesn't occur again for weeks at a time.) All in all, the Sonos Ray is an excellent sound bar. It's not oversized and sounds very good for tv, music, and movies. If you have other Sonos products, it is very unlikely that you will be disappointed.

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Crutchfield response on

1 of 1 found this helpful

Sonos Ray

Mario from Acworth , GA on 3/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great product.

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Crutchfield response on

0 of 0 found this helpful

decent

Baron from Glen Mills, PA on 3/9/2023

Verified customer (What's this?)
Verified employee review (What's this?)

It sounds but I'd like atmos and HDMI.

Pros: Much better at hearing dialog over background music

Cons: optical connection.

Crutchfield response on

1 of 1 found this helpful

Very Happy With Sonos Ray TV Speaker

Hunter from Richmond, VA on 3/3/2023

Verified customer (What's this?)
Verified employee review (What's this?)

We replaced a 10 year old Bose Solo speaker that we really loved, it was a huge sound in a compact, user friendly unit. After shopping and listening to units at a local retail store, we wanted to buy the Sonos Ray but were thwarted by the store employees. We decided to drive from Richmond to Charlottesville, much better experience, so glad because Crutchfield's employee was perfect. We are thrilled with the Sonos Ray, the setup was a little daunting for us older, tech challenged types but the guidance process walked us through the steps perfectly and everything works like it's supposed to. We took the path of allowing setup to do all the automatic things it could and it worked as promised. The sound is truly deep and rich, the dialogue enhancer works very well. We had no issue programming the Samsung Smart TV remote so we only have to use one remote for both TV and speaker. We could not be happier with it, the sound quality, the volume of sound, the ease of use, the size and appearance couldn't be better for us. We're extremely happy and want to recommend the Sonos Ray and Crutchfield's to anyone looking for a great TV speaker.

Pros: Every feature, it works well as promised and sounds great.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Sonos Ray

Juan from Mercedita, PR on 3/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Buen sonido y volumen para su tamaño y su precio. Le añadí dos sonos one y el cambio fue notable, ahora me falta comprar el sub mini para completar mi home theater 4.1 La recomiendo.

Pros: Fácil de conectar

Cons:

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Mark from Stuart, FL on 2/24/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Very clear sound for regular TV. Music effects also. Integrates easily with TV remote operation. All around I am very satisfied with soundbar

Pros:

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Jeff from Boonville, IN on 12/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good sound for the price point

Pros: Good sound with surprisingly good bass

Cons: No hdmi connection

Crutchfield response on

0 of 0 found this helpful

Sonos Ray

L Daniel from Monroeville, PA on 11/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound in a small package.

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Cons:

Crutchfield response on

1 of 1 found this helpful

Ray is a good small soundbar but returned for the Beam

David from Taylors, SC on 11/10/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The Ray was a pretty good soundbar for a small room, but I opted to return it for the Beam because I needed a bit more separation for my master bedroom. Still, I have to admit, the Ray did sound good for its size. No real complaints, just needed a little bigger unit.

Pros: Sounds good for its size.

Cons: Might need to opt for the Beam depending on the size of your room.

Crutchfield response on

0 of 1 found this helpful

Sonos Ray

John from Corrales, NM on 10/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I'm very happy with my purchase.

Pros: Makes dialogue clearer. Pretty good bass.

Cons: Set-up was not too hard but I always want easier.

Crutchfield response on

1 of 1 found this helpful

Sonos Ray

Edward from Heber Springs, AR on 9/28/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This Sonos speakerbar addressed our need, which was to improve the sound of voices on our TV so that we could turn off closed captioning. It works amazingly well!

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Crutchfield response on

1 of 1 found this helpful

Good tv Sound Bar for second or third tv.

David from Denver, NC on 9/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

We bought this sound bar to help fix the sound issues with a tv mounted on the wall over a fireplace in a vaulted living room. When comparing the sound to the Sony XBR65x900E There is no comparison as the Sonos is far superior. I had read that the sound is a little thin favoring the midrange and that the wireless Sonos Sub is recommended. However my wife hates bass and just wanted the sound from the tv to have clear dialog and not be overwhelmed by the music or special effects. Me, I love Bass and my Home Theater is Dolby Atmos and 2 Subs and 14 speakers. The EQ in the Sonos App does not do much raising or lowering the Bass or Treble settings. The Dialog enhancement works great as well as the night setting. I was not impressed with the Trueplay setup was a disappointment as the sound was better before the adjustment, but you can turn it off to go back to the original sound. I in all fairness was not impressed with the room setup on my Denon in my Home Theater. It is better with my adjusting manually with my sound meter and the Equalizer in the Denon. My son in law listened to a Sonos Beam with 4 Subs in a rental Beach House and said it was great. Bottom line, if you can live eith only a opticsl input and no HDMI, do not like Bass or are willing to buy the Donos Sub, seek better sound than tv speakers at an affordable price, want to hear clear unnmuffled or mumbled dialog, then the Sonos Ray is a really good choice.

Pros: Has fairly good sound without a Sub. Has plenty of volume. The Sonos App is great but a little confusing at first. Setting the sound volume easier and more accurate with the App compared to with the tv remote. Dialog is clear and can choose Auto, Uncompressed or Compressed sound. Music and effects no longer drown out Dialog. Airplay works perfectly. Sony and Vizio TV and Firestick remotes are compatible Great value for the price

Cons: Trueplay not great Sound needs a bit more Bass. No HDMI input Have to buy optional bracket to mount on wall Optional wall bracket is a bit pricey.

Crutchfield response on

2 of 2 found this helpful

Very Low Peak Volume

Wesley from Indianapolis, IN on 9/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased the Sonos Ray to replace a pair of Klipsch "The Fives" that I had been using with my 55" Samsung. The Fives were too much speaker for regular TV watching, and their volume and bass were sometimes overwhelming. So I purchased the Sonos Ray to improved dialogue clarity, all while reducing overall loudness in the TV room. Unfortunately, the pendulum swung a little too far. In our 10' x 12' living room with 8' ceilings and hardwood floors, I have to keep the volume on the Ray at 100% to effectively hear what's on the TV. The sound and build quality of the Ray are excellent, it's just noticeably underpowered and anemic in the volume category.

Pros: Great dialogue and voice clarity. Easy and clever set-up. Good build quality.

Cons: Very low peak volume.

Crutchfield response on

1 of 1 found this helpful

Arlington

Bradley from Arlington on 8/20/2022

Verified customer (What's this?)
Verified employee review (What's this?)

They are awesome!!

Pros: Connect to WIFI flawlessly!

Cons: I wish I had more of them.

Crutchfield response on

0 of 0 found this helpful

Speech enhancement big improvement to TV

Daniel from Rockville, MD on 8/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Bought this primarily for speech enhancement for TV. Was getting frustrated with constantly turning sound up for dialogue and then turning down for action. Ray does a great job with this. As a bonus connected my existing Sonos SL and SL1 as rear channels for surround. Very happy with resulting sound.

Pros:

Cons: A little too tall to put directly in front of TV. (Insignia bargain TV for summer place) because it blocked TV sensor for TV remote. Put it on shelf of TV stand.

Crutchfield response on

2 of 2 found this helpful

It's a Keeper

Diane from West Hartford, CT on 8/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

My first sound bar and I'm delighted. Sound from my new CD changer is great and I can use my CDs once again. Love the compact size, too. The Sonos app turned out to be quite easy to use (I'm not techy) and connect the media items. Thank you!

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Crutchfield response on

2 of 2 found this helpful

Sonos Ray

Dean from Dana Point, CA on 8/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

It's great product and works well.

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Crutchfield response on

0 of 0 found this helpful

Sonos Ray

Michael from New York, NY on 7/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great quality Sonos dependability. Sets up seamlessly. Smaller than the others and I don't have the other speakers for accent so using as a stand alone and very good as such.

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Crutchfield response on

0 of 0 found this helpful

Nicee

John from Scottsville, VA on 7/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

As a small sound bar for my tv I love it

Pros: Easy set up and really good sound

Cons: A little hard to get the volume controlled with my LG magic remote

Crutchfield response on

0 of 0 found this helpful

Great value

Terry from Manassas, VA on 7/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good voice clarity. Surprising quality and volume of sound. Base is boomy at higher volume. Install easy. Connected to a 43 inch Samsung. Needed small footprint.

Pros: Small size, voice quality, good projection

Cons: Boomy base

Crutchfield response on

0 of 0 found this helpful

Crutchfield's Experts are everything

Paula from Bridgewater, NJ on 7/15/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The Sonos Ray is a great product once it is successfully set up. I ran into some complications with my LG TV and if it were not for the knowledge and patience of the Crutchfield expert, I would have had to return the product as I would not have been able to figure out the issues we ran into. Long story short, Crutchfield's is everything when it comes to assistance in setting up a system.

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Crutchfield response on

1 of 1 found this helpful

Get One!!

Gary from Houston, TX on 7/12/2022

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Verified employee review (What's this?)

Easy set up and great sound. Much improved audio over the TV speakers.

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Crutchfield response on

0 of 1 found this helpful

Sonos Ray

Crutchfield customer from Hailey, ID on 6/21/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great speaker. Easy set-up for iOS and an old TV.

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Cons:

Crutchfield response on

1 of 1 found this helpful

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