“My son asked for a new radio for his 1999 Mazda Miata for Christmas, and I told him I'd see what I can do. Not knowing enough in the audio field to make a smart decision on what to buy, a buddy of mine pointed me to Crutchfield. When first going to their site and looking around, it was confirmed that I needed help considering there were so many options and additional pieces that may be needed since I was working with an older vehicle. So, I clicked on the "Contact Us" button then had the option to chat with an advisor. Boy, am I glad I clicked that button. Within a minute or two, I was connected with Service Advisor, Tony. He was nothing but fantastic to work with. Tony was extremely knowledgeable, patient, professional and his customer service skills are off the charts. I gave him the details of what I was looking for and what my budget was. Within a couple of minutes, he came back with a perfect solution for me. Not only the radio, but the tools wiring kits that were needed for the radio to fit in this older car. And it was all on sale! Tony even sent me a direct phone number to him which came in extremely handy since our chat got interrupted due to a glitch on my phone. I called, we finished up the order and he gave me additional advice on the install. I connected with Crutchfield not sure if I even wanted to buy a radio. Tony made it so easy for me that it was a no brainier to make the purchase. Thanks for everything, Tony. Thanks to you, I'm a customer for life. Scott”

Scott S., December 23

“On CyberMonday, I bought a head unit, but not the speakers. On Tuesday, I realized I could have had the speakers 50% off. Tony was my Chat Expert when I inquired on Tuesday and he said that I could still get the speakers at the 50% discount. Wednesday, I called, but he had other customers, so I hung up. He called me back and pushed the deal through for me! I am grateful for his help and if there is any recognition program that Crutchfield has, Tony should receive it. Jim”

James E., December 5

“Tony was amazing help and got me the information I needed for a backup camera. Couldn't have had better help!”

Ricky B., December 4

“He did a great job helping me understand amps and preamps and a bunch of other things. Great work!”

Jon G., November 6

“Tony totally helped me a lot today. Told me the difference between a couple amps today and helped me narrow them down to one. Ordered a sub, amp, wiring etc. Hope that he sees this 'cause he was informative and wanted to help me more and more!”

Gabe W., October 8

“Tony did a great job of helping me with my purchase. Because of him, I'll be coming back to shop when I need some more electronics. Thanks Tony!”

Josh D., September 23

“Tony did an awesome job advising me on a very tight installation space. This required expert knowledge on amplifier and subwoofer capabilities, as well as dimensions of the product. I certainly inundated him with questions, but he was always energetic and excited to help. Thanks Tony!”

Samuel B., September 21