“I've been shopping with Crutchfield for a long time and the reason I continue to do so is because of their customer service and employees. Employees are a reflection of a business and Tony is certainly one of them. Great guy, very helpful, and very friendly to chat with. ”

Patrick G., April 6

“Tony was very helpful, answered all my questions, gave good recommendations, and set up a plan to clear things up. ”

Christian P., March 8

“Worked with Tony to select and install a system for my 2005 Jeep Grand Cherokee. Tony provided a wealth of info and advice leading up to an order today for a Kenwood DNX697X and all related necessities. Looking forward to installing!”

Tim C., February 20

“I love designing playlists in CD format and my old Sony boombox died a few months ago. I called Crutchfield to find out my options to replace it with some newer technology and I talked at length to Tony. Because I didn't want to go the route of buying a receiver, he advised me to purchase the Integra 6 Cd changer coupled with the Sonos Port and Sonos One SL. With help from a tech support technician, I have it all up and running and I am in music heaven! The 6 CD changer plays for hours, and the sound is amazing through the Sonos speaker. I plan to purchase more Sonos One SL speakers to have music available throughout my home. Tony also advised me about how to boost the Wi-Fi in my house and I purchased the eero 6 Wi-Fi system. My Wi-Fi coverage is superb and now my home has more than enough to support whatever we want or need. Kudos to Tony for his knowledge and wonderful advice opening my eyes to all of the possibilities to meet my needs, and kudos to Crutchfield for providing the tech support necessary to make it possible for a tech challenged person like me to own and operate the latest in electronics. I am telling everyone I know about Crutchfield and the amazing people who work there, and it all began with my first conversation with Tony. Thank you ”

Janet H., January 24

“My son asked for a new radio for his 1999 Mazda Miata for Christmas, and I told him I'd see what I can do. Not knowing enough in the audio field to make a smart decision on what to buy, a buddy of mine pointed me to Crutchfield. When first going to their site and looking around, it was confirmed that I needed help considering there were so many options and additional pieces that may be needed since I was working with an older vehicle. So, I clicked on the "Contact Us" button then had the option to chat with an advisor. Boy, am I glad I clicked that button. Within a minute or two, I was connected with Service Advisor, Tony. He was nothing but fantastic to work with. Tony was extremely knowledgeable, patient, professional and his customer service skills are off the charts. I gave him the details of what I was looking for and what my budget was. Within a couple of minutes, he came back with a perfect solution for me. Not only the radio, but the tools wiring kits that were needed for the radio to fit in this older car. And it was all on sale! Tony even sent me a direct phone number to him which came in extremely handy since our chat got interrupted due to a glitch on my phone. I called, we finished up the order and he gave me additional advice on the install. I connected with Crutchfield not sure if I even wanted to buy a radio. Tony made it so easy for me that it was a no brainier to make the purchase. Thanks for everything, Tony. Thanks to you, I'm a customer for life. Scott”

Scott S., December 23

“On CyberMonday, I bought a head unit, but not the speakers. On Tuesday, I realized I could have had the speakers 50% off. Tony was my Chat Expert when I inquired on Tuesday and he said that I could still get the speakers at the 50% discount. Wednesday, I called, but he had other customers, so I hung up. He called me back and pushed the deal through for me! I am grateful for his help and if there is any recognition program that Crutchfield has, Tony should receive it. Jim”

James E., December 5