Chat
Contact us
Close contact box
Connect ID #
370 196 67
Connect ID #
370 196 67

Sorry, chat is currently unavailable

Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  
Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Yamaha RX-V385

5.1-channel home theatre receiver with Bluetooth®

MFR # RX-V385BL

Yamaha RX-V385

Yamaha RX-V385

5.1-channel home theatre receiver with Bluetooth®

MFR # RX-V385BL

4.5 out of 5 stars
206 reviews
View this product

Customer service is the best!

Billy from Alliance, NE on 9/22/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Same ole, Crutchfield directed me to the receiver I needed. Enjoying the receiver very much.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great for the price point

Matt from Southbury, CT on 8/31/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Overall a great value for the price. Enough features for a basic setup.

Pros: Price

Cons: No auto switching inputs (unless I missed that option during setup)

Crutchfield response on

1 of 1 found this helpful

Great Receiver

Liam from Charlottesville, VA on 8/29/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver and even better price.

Pros: Bluetooth, HDMI, AV Compatible

Cons: No Wifi Setting

Crutchfield response on

0 of 0 found this helpful

Yamaha RX-V385

Travis from Richmond, TX on 8/8/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The value is packed in here. Nice unit with lots of features. Plenty inputs for me to send a single signal to my television.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Super Receiver

Earl from Orange, CA on 7/18/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver. Just what I needed.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Happy Customer

Trudy from Bronx, NY on 6/12/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I'm very happy with the Yamaha RX-V385! The features, sound and picture quality are great! Also,I love that Yamaha kept the look neat and sophisticated. I've been a fan of Yamaha for decades. My previous Yamaha A/V Receiver, RX-V496 has served me faithfully for over 20 years and still continues to perform like new! As the technology has changed though, (Smart TV's, HDMI inputs etc.) I had to upgrade.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Yamaha RX-V385

Mel from Hertford, NC on 6/7/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Received unit it in a timely manner. Easy to install. Works well

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Happy with this unit!

Scott from Clinton, MI on 5/17/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Fairly easy set-up. Poor instructions. Works well with great features for the price. Sound is very good.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha Budget Receiver

Melvin from Gainesville, VA on 5/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Fast delivery from Crutchfield. Very simple and easy to set up unit. Decent receiver for the price, but feels underpowered. This needs more power compared to my old Denon receiver that it replaced.

Pros:

Cons:

Crutchfield response on

0 of 3 found this helpful

Yamaha RX-V385

Eric from JONESBORO, AR on 5/14/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered this to replace my Yamaha RS-202 stereo receiver, so I could have a dedicated subwoofer output, and an internal digital audio converter to listen to TV audio. I had an external digital audio converter hooked up to the other one, but I had to have the volume way up in order to hear TV audio. This thing rocks! On paper it's 30 watts per channel less than the other one, but is much louder. The tuner is stronger too. Plus, I can bi-amp my speakers if I decide to. There's also a lot more audio adjustments. I also ordered a set of Klipsch Reference Premiere RP-160M speakers to replace my Yamaha NS-6490 speakers. This receiver and speaker combination flat out rocks!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha Receiver

Edward from Brandon, MS on 5/10/2023

Verified customer (What's this?)
Verified employee review (What's this?)

we just hook the speakers to the receiver and everything works just fine. You can hook up five speakers set to this receiver, very nice. I recommend it.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Challeging

John from Loveland, CO on 3/25/2023

Verified customer (What's this?)
Verified employee review (What's this?)

The set up was challenging. The wire connector are tricky, not as easy as RCA jacks or push down. Thy go in from the side and not into the hole in front. The manual is 24 pages long with no information on setting volumes, etc. Did find a manual online over 112 pages long, but was reluctant to download it. So it is now challenging to figure out if speakers can be adjusted, i.e. loaded in front, softer in back. Did not know that you must hoke it up to a smart TV, where commands, etc are displayed. The first day I worked on setting it up for over 4 hours. The wire hookups were the biggest challenge. Once I figured that out it was a little easier. The wire connections are close together, making it tight to hook up speakers. I basically wanted a receiver that I could listen to music off of a USB. This unit appears to do much more than that. The second day I spend getting everything into our electronics cabinet. Unplugging wires, re-plugging etc. Again ran into difficulties. Through all of this the one savior was Crutchfield. I spend considerable amount of time on the phone with reps. The customer service was exceptional. The rep stayed on the phone and in no way rushed me. Cannot say enough about all the reps I will say this, it was easy to get a real person, a person who spoke good English and was located in the US. Every employee was knowledgeable and did not have to put me on hold to get answers to my questions. They were professional and knowledgeable. Thanks Crutchfield.

Pros: Glad it was purchased through Crutchfield

Cons: Wire connectors tight together hard to insert each wire. Complex setup must have TV

Crutchfield response on
Customer review photo

1 of 7 found this helpful

Yamaha RX-V385

Alan from Macomb, IL on 3/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Very easy to setup. Had 1 question and Clint from Crutchfield was great in helping out.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Yamaha quality even at the cheap end

Andrew from PALMETTO, FL on 3/6/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Wanted a cheap receiver to use as a 2 channel set up in the bedroom with some bookshelves rather than getting a soundbar. It has enough features to make me and the Mrs happy at a totally fair price (especially when on sale).

Pros: ARC works seamlessly. Even more consistently than my way WAY more expensive Aventage receiver in the living room I drive some not very sensitive Polk R100's with this and it does the job admirably.

Cons: I connected my phone via Bluetooth, and if you're like us and watch tv with the "sleep timer" on, what it was doing was when the TV shut off, the receiver would switch to Bluetooth and stay on. The loud relay CLICK when the system turns on and off is somewhat off putting especially in a bedroom scenario like we have. My aventage does this too so I'm not sure if this is a "Yamaha thing" or if I'd get this with all brands.

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

David from Hamburg, PA on 3/2/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Classy look; good sound reproduction on CDs and DVDs. Quick set up, though I got more specific info from Crutchfield overview than the manual on how to access sound field/modes specialties. Filled my need for the room and use to replace an old Onkyo receiver.

Pros:

Cons: Manual thin on operational features.

Crutchfield response on

1 of 1 found this helpful

Good value perfect for a medium sized living room

Laureen from Ramona, CA on 2/19/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Love it its super clear no white noise and the layout is timeless easy to learn since the design hasn't changed but loaded with new technology and sound great with both my polk center and klipsch r600 r12sw speakers

Pros: Clear sound no distortions

Cons: Could be louder but for the money a good value

Crutchfield response on

1 of 1 found this helpful

Super quality and price

Dave from Philadelphia, PA on 1/23/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I've had two of these driving 5 channel surrounds for a couple of years now. I've had no problems with either of them; they look and sound great.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Wise VA

Jason from Wise VA on 12/18/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I really enjoy the Yamaha RX-V385 I used really good sound with my setup. I was really surprised at the sound. I would really recommend this unit to anyone wanting to get better sound quality.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Great Starter receiver

Crutchfield customer from PINELLAS PARK, FL on 11/10/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I've had this receiver for over a year and it does everything I need. I've also tried vintage equipment and all in one boxed systems. I recommend this over those. This receiver has all the modern equipment you want and need, headphones, HDMI, blueteeth, and it is very affordable. I also like that I can add speakers and upgrade over time.

Pros: Price Features Set up

Cons: I want more power, I don't need more power.

Crutchfield response on

3 of 3 found this helpful

Excellent home theatre

Crutchfield customer from Mountain View, CA on 10/26/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great quality sound! Bonus is a universal controller that works across all my device feeds.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Shop Crutchfield

Crutchfield customer from Woodbridge, VA on 10/6/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I have a basic 5.1 sound system. I wanted a simple AV receiver that was meant to play those channels and have Bluetooth. I've had better receivers, but this was what I wanted. I returned one that I thought was defective. My bad! It was probably fine. I now think I had the wires hooked up wrong. Crutchfield accepted my return, no questions asked. I also got the Bose Quiet Comfort II ear buds. They are THE best! If you plan to buy any electronics for your home or auto, take my advice and buy it from Crutchfield. They are, hands-down, the best!

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Yamaha RX-V385

Jerry from Woodland Park, CO on 9/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Was just what I was looking for. Thank Tom for the help.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Sounds great

Kiley from Hattiesburg, MS on 9/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent receiver, sound quality is excellent and added flexibility being Bi-amp capable.

Pros: Super easy integration with Roku products for one remote use once setup

Cons: Configuration is a little clunky

Crutchfield response on

1 of 1 found this helpful

Happy

Danny from New Iberia, LA on 8/30/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced a 2002 Yamaha amp with this due to incompatibility issues with a new TV. It integrated perfectly into my old surround sound system. Very satisfied.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Harare

Norman from Harare on 8/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this AVR in May 2022. I'm impressed by its performance, particularly the 4k upscaling. Easy to set up. I upgraded from an LG home theater system & I was surprised/impressed by the difference in performance. So far so good ???? NORMAN Harare

Pros:

Cons: No wifi connectivity, & preamp connectivity.

Crutchfield response on

4 of 4 found this helpful

Yamaha RX-V385

Juan from Spring Hill, FL on 8/11/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Great av

Pros:

Cons:

Crutchfield response on

3 of 5 found this helpful

Nice!

Scott from Fort Edward, NY on 7/7/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this for 2 channel purposes as it has features I like even though it is a surround sound movie type receiver. Has good power. Not a high end unit but neither is the price. Sounds nice.

Pros: Decent power, nice features.

Cons: Volume goes to like 90. Kinda dumb as you have to turn the volume control a lot to get the power up there.

Crutchfield response on

4 of 4 found this helpful

So Far So Good

Sara from Rochelle, IL on 7/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I have no installation background and was able to figure out how to wire the system for a simple configuration of speakers and Bluetooth functionality around my pool house. I'm not completely done but so far so good!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Kurtis from Dodgeville, WI on 2/4/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good price. Easy setup!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Looking for a solid entry level Home Theater Receiver?

John from Hubbardston, MA on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

WOW! This is a very nice entry level Home Theater Receiver. Packed with advanced features not normally found at this level. Solid piece of technology, well built. Only missing two very small (picky) features, 1. Mute should stay muted when volume is being decreased and not unmute until volume is increased or Mute button is hit again. 2. The analog AV inputs are not converted to the HDMI output, I had to buy an external AV to HDMI converter and plug it in to one of the HDMI inputs. So glad I bought this from Crutchfield, they shrink wrapped the shipping box in opaque blue plastic to hide the contents from porch pirates and to keep the equipment safe from wet weather, two major concerns. Top notch outfit, every time I buy from them I'm more impressed.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Perfect upgrade to achieve full 4K

Margaret from Streamwood, IL on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Oh my! The sound on a true 4K receiver is amazing. It was weird at first, but the dialog is more focused on the center channel (ie clearer). The smallest sounds, like the pluck of a double bass, is clearer. I'm looking forward to trying the bluetooth for streaming music next. I'm sure I've just scratched the surface, but worth the upgrade from my previous Yamaha.

Pros: Controls almost identical to my previous Yamaha, making the learning curve small. Dramatic improvement in sound over 4K 'passthru' receiver I had before.

Cons: Setup was a little tricky, since I was expecting to just connect all the components exactly like my previous Yamaha, but figured it out.

Crutchfield response on

4 of 4 found this helpful

Terrific unit

Andrew from Staten Island, NY on 1/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Easy setup and does what is advertised!! The price and delivery from Crutchfield were exceptional!!

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

My first Yamaha system.

Crutchfield customer from Lajas, PR on 12/29/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This is a excellent receiver that match my others equipment. Very good sound. it works for me.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Salisbury, NC on 12/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have not used this item yet as it is intended as a Christmas gift. I was able to find exactly what I wanted on the website and the ordering process was very easy. I noticed that the company offers a military discount and the customer service was very kind about helping me figure this out. Delivery was fast! Even before the military discount, the price was less here than at another retailer.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Milpitas, CA on 12/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great product excellent price

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great little receiver

Crutchfield customer from Bokeelia, FL on 11/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I didn't need a super powerful receiver, as my room is 10' x 11' as I sit. My head is 7' from the TV and speakers. The controls are relatively easy, but I will learn how to master these as I am used to more analog systems.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Great receiver for home theater

Roger from PLATTSBURGH, NY on 11/11/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have a 12' x 20' living room with the TV at the end of this rectangle with a 5-speaker setup. This receiver is perfect for a small setting although I'm sure it can handle more. I absolutely love it. It has many acoustic settings for any type of viewing or just plain music listening - there is even a mono setting. They thought of everything. There are so many well thought out features too numerous to mention. Two that are my favorite concern volume. There is a starting volume setting and there is a maximum volume setting. Both are something I just love. The bluetooth offers an auto-on feature. I just fire up the iPad and click connect and on it comes. I highly recommend this receiver.

Pros:

Cons:

Crutchfield response on

5 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from Easton, NH on 11/11/2021

Verified customer (What's this?)
Verified employee review (What's this?)

verygood product satafied

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Osage, IA on 11/11/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this as a beginning to my 5.1 system in a small living room. While currently driving just in stereo, the sound quality over my previous amplifier is amazing. I'm using the bluetooth feature to switch between my tv, computer, and phone, with no issues unpairing and pairing devices.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Arecibo, PR on 11/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with my Yamaha RX-V385 great sound easy to conect to my devices and you can"t beat the price fast shipping. Will recomend.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Mesa, AZ on 11/7/2021

Verified customer (What's this?)
Verified employee review (What's this?)

The unit was exactly what I was shopping for. Powering two Klipsch 1620 speakers and center and a 75" Yamaha LCD TV, the power was perfect. Thanks Crutchfiel for having a unit that fit inside a tight 8" cabinet!!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Chesapeake, VA on 11/6/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This model does what I wanted. It's a simple receiver to take inputs from various sources send them to a tv and provide sound to bookshelf speakers and a sub. Using this in my home office for cable TV and for my personal PC while occasionally using the FM tuner or Bluetooth capabilities. Has plenty of power for the Klipsch bookshelf speakers used and also sends 4K to the TV. It is all I needed for the office since not utilizing surround. Have used Yamaha receivers since the 90's and have Aventage series for the media room, this unit works perfectly for what I wanted in the office. Signal Path from PC running Tidal HiFi (exclusive control of JRiver) to JRiver Media Center (exclusive control of Yamaha) to Nvidia graphics card with digital sound to Yamaha receiver

Pros: Simple and basic receiver Plenty of power for high efficiency speakers

Cons:

Crutchfield response on

3 of 3 found this helpful

Just what I needed!

Crutchfield customer from Mchenry, IL on 9/13/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Nice entry level system. Very versatile. Just what I needed!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Does a Great Job

Crutchfield customer from Vass, NC on 9/12/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This AV Receiver , ampli-tuner audio- video is working as we expected and for the price you can't beat it!!

Pros: Easy to connect

Cons: ?

Crutchfield response on

1 of 1 found this helpful

Perfect upgrade from out-dated equipment

Crutchfield customer from Saint Paul, MN on 9/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

With times and technology constantly changing, it can be very expensive to keep upgrading your equipment. This receiver allows you to do so, without breaking the bank. It has most of the features anyone would want or expect (except Atmos), and several features that people replacing outdated equipment didn't even know they needed. I've been a fan of Yamaha receivers for over 20 years, and although this model is relatively entry level, it does not disappoint.

Pros: Price Features Quality

Cons: No Atmos

Crutchfield response on

4 of 4 found this helpful

I'm Happy!

Mike from San Jose, CA on 9/4/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This sound system is a great deal. I have it wired to a 5 channel sound around system and 80W subwoofer. It sounds great at a budget price!

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Mount Pleasant, SC on 8/29/2021

Verified customer (What's this?)
Verified employee review (What's this?)

It's a great receiver. It really makes my surround sound system work great.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Excellent for the $$

Matt from MAPLE VALLEY, WA on 8/25/2021

Verified customer (What's this?)
Verified employee review (What's this?)

For the $$, it does everything I want it to do and set up is very easy and intuitive. The sound is impressive for the $$. I am sure some receivers at $3k will sound better and play louder, but I only need 5.1 surround and enough power to drive my Infinity speakers to comfortably loud levels. This product is highly recommended.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Good gear

Crutchfield customer from Joliet, IL on 8/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Works well, just what I was looking for

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yahama Surround Sound Amplifier

Crutchfield customer from Sioux Falls, SD on 8/18/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This unit replaced a 14-year old AVS-200 in my motorhome. It has all the features you could want or expect. I couldn't be more pleased.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Saint Albans, VT on 8/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have only used the product for a short time, however, so far so good!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Mc Kees Rocks, PA on 8/10/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Enjoying this unit right now. Exactly what I wanted.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wow! Was I suprized...

Crutchfield customer from Madison, MS on 8/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I am moving over from a ten year old Sony receiver that had conked out on me. I never was too happy with it and the DD separation never seemed that good to me. I bought this Yamaha as a cheap receiver to get me by until there are more HDMI 2.1 receivers on the market to match up with my XBOX Series X. I'll say this...this receiver packs a big punch! It drives my 15" Polk Audio sub just great, the DD separation to all speakers on my 5.1 setup is wonderful and my Polk Audio center channel never sounded more crisp on the dialogue. I was very surprised at just how good this receiver is. If it had 2.1 HDMI inputs I would keep it for a good while. Very nice and very happy with it. I give it a big thumbs up, seriously.

Pros: Crisp sound from the center channel. Thumps my big powered sub just fine and had great Dolby separation. Easy to set up and operate too.

Cons: No HDMI 2.1 but then that is a very new feature just now starting to show up in receivers.

Crutchfield response on

4 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Memphis, TN on 8/4/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great product, at the right price and also had all the features I need

Pros: price

Cons: none so far

Crutchfield response on

2 of 3 found this helpful

Low Quality Receiver, defective

Customer from Manchester, NH on 7/26/2021

Verified customer (What's this?)
Verified employee review (What's this?)

After six months of use, the hdmi ports on back of unit stopped working. TV sound would cut out for 2 seconds at a time, every 10 to 20 seconds, negating anything that was said on the tv program. When disconnected from TV, the tv speaker would work just fine. Same with the DVD player. Cannot play a DVD, yet when DVD player is connected to tv directly, it works just fine. It worked for about 3 months. At first we thought it might be the tv, but it is not. Then we thought it could be the brand new Bluray player, but it is not. The hdmi ports on the back of this brand new unit are defective. Unacceptable.

Pros: Good price

Cons: Defective hdmi ports complicated than most to set up

Crutchfield response on 7/27/2021
This customer contacted our Tech Support team for help. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

7 of 8 found this helpful

A lot of bang for the buck!

Crutchfield customer from Las Vegas, NV on 7/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I haven't purchased any home theater equipment in years and I must say I was pleasantly surprised with this receiver. I eliminated about three fourths of the wires from the tv and it sounds amazing! Very affordable and easy to set up. Highly recommend.

Pros: Affordable, ease of setup, sounds great

Cons: Requires amplified subwoofer

Crutchfield response on

2 of 2 found this helpful

I wish it supported older input standards

Crutchfield customer from Anaheim, CA on 7/22/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I wish it supported older input standards. I bought it to replace a 20-years old Yamaha receiver (can't remember the model number), but my 20-year old subwoofer is still great, however the coax cable connection is no longer supported. Out of the box, I couldn't fully connect the entire system. And yes, some of us still have older components with S-Video. These things shouldn't increase the mass production costs by more than a few bucks, but would really simplify system upgrades/updates - who can afford to replace the entire system every few years? However, I'm very happy with this product at this price point.

Pros:

Cons:

Crutchfield response on

0 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Yukon, OK on 7/20/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound & great customer service! If I need anything else I will definitely use Crutchfield!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great, but not amazing.

Crutchfield customer from Holden, MA on 7/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Can't beat it for the price... somewhat lacking in features though. Would be nice if it has bass/treble knobs. It seems to lack "warmth." A dedicated cd input would have been good too.

Pros: Price, value & quality.

Cons: Lacks basic features and warmth.

Crutchfield response on

1 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from Columbia, MD on 7/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Have had this receiver for close to three months, and am very happy with it. Some other reviews noted the receiver did not seem to deliver adequate power,but I think the power is just fine. The controls increase the volume very gradually (a good thing!) which may lead someone to mistakenly think the power is subpar. One feature I really like is you can press one button on the remote to immediately turn on any source (tv, radio, cd or dvd), rather than having to turn on the receiver and then hitting a second button to select the source.

Pros: You get a hard copy initial set-up guide.

Cons: The owners manual is about 100 pages on-line.

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Fulshear, TX on 7/2/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit with tremendous capabilities for such a low price point. The type of sound and functions that you expect only with higher-end products. A great buy at this price point.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Harker Heights, TX on 6/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I got this to replace a Sony. I'm glad I did. More features and easy to use controls. Great sound plus upgraded for all the latest inputs and outputs.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Can't beat this great unit for the price.

Crutchfield customer from Red Bank, NJ on 6/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This unit does everything that I wanted. TV connected via Fios, PC connected via WiFI, Bluetooth and USB. Phone connected via Bluetooth. And I was able to use my old Bose surround sound speakers which now sound even better.

Pros: Does everything I needed. Price is great

Cons: Didn't like to have and down load manual which you need to get everything working.

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Arvada, CO on 5/9/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver. Sound is awesome. It was very easy to set up. The 4k works great on it.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Frankfort, KY on 5/7/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Would get a 5 star rating but there is not a universal remote available that will work with the RX-V385 receiver so now we have to have 2 remotes in hand one for tv, cable box and blue ray and one for sound Yamaha.

Pros:

Cons:

Crutchfield response on

4 of 5 found this helpful

great upgrade from my old receiver

Crutchfield customer from Nashville, TN on 5/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I purchased this to replace a 15+ year old Harman Kardon receiver. I like having the HDMI inputs and pass through. Some of settings are complicated and I had to google them because they weren't covered in the manual.

Pros: plenty of inputs

Cons: not super intuitive

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Albuquerque, NM on 5/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up and sounds good. The web version of the operations manual is a little difficult to use.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Oglesby, IL on 5/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this because I was getting HDCP errors with my old Yamaha receiver, and Yamaha said my receiver didn't support the latest protocol. This receiver was supposed to, but I'm having the same problems. Spoke to Crutchfield Tech support a few times. They were gong to reach out to Yamaha and get some answers for me by last weekend. Haven't heard anything and we're midway through another week.

Pros:

Cons:

Crutchfield response on

13 of 15 found this helpful

Nice package. Great value

Crutchfield customer from Menomonee Falls, WI on 4/17/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Upgraded system and works great. Great sound and don't feel like I downgraded.

Pros: Cost, sounds great.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Bothell, WA on 4/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I needed to replace a 25+ year old SONY 5.1 surround sound receiver and needed to connect an analog turntable. This unit seemed to fit my needs at a reasonable price and had enough plugs to add the turntable, etc. Once I had it hooked up to all of my hardware correctly (Blu-ray player, CD player, flat screen TV, satellite receiver and turntable) I was a bit disappointed at first. I'm used to knobs to adjust treble, bass, balance, etc. This unit had none of that on the unit. It became a matter of pressing the various buttons on the remote and "walla", things began to make sense. All of the aforementioned controls were accessed via the remote....(DUH!) It took five days for me to figure out what was what...bass, treble, balance, tuning each speaker, etc. The instructions provided by Yamaha are a joke...they show you how to plug whatever stuff you have in but nothing about the other vital information...a hint might have been helpful. But I persevered, I guess Yamaha figures everyone knows how to operate this new age electronic stuff from the get go...NOT. In any event, through trial and error, some prior knowledge and having nothing better to do, I got the surround sound receiver to where it sounds absolutely and incredibly to my liking. I suppose I could have called Crutchfield for technical assistance, but I'm an old school guy and that's like asking for directions or reading the instructions. Not in my lifetime...

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Can't beat it.

Crutchfield customer from Tacoma, WA on 4/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

It was a cinch to set up. And the sound quality is awesome. I watched Kong VS Godzilla and was blown away. Not to leave out the price witch was the best I could find..

Pros: Easy set up. Unbeatable customer service.

Cons: Haven't come across any.

Crutchfield response on
Customer review photo

2 of 3 found this helpful

An excellent Receiver

Crutchfield customer from Wyoming, NY on 4/13/2021

Verified customer (What's this?)
Verified employee review (What's this?)

A very nice piece of audio equipment. The receiver was easy to hook up, and is quite easy to operate. I like the ability of balancing the volumes of the speakers with the included microphone - it worked very well. Overall, the sound quality is also excellent, although voices sometimes sound a bit muffled with a little too much bass frequency in them. I would have liked to have some control over the tonal quality, especially the high end frequencies. There is a bass boast, but it already produces good bass. Overall, it is a fine receiver.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Yamaha RX-V385

Crutchfield customer from Raleigh, NC on 4/13/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great sound easy hook up very powerful receiver

Pros: Perfect

Cons: Na

Crutchfield response on

2 of 2 found this helpful

Good receiver.

Crutchfield customer from St Johnsville, NY on 4/12/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I have another Yahama receiver that I purchased from Crutchfield for my entertainment center in my home gym and it works perfect. This second Yahama is hooked up to my new Sony TV that I again purchased from Crutchfield and it performs beautifully. Good products and a great!! company to do business with.

Pros: Paired with Sony TV easily.

Cons:

Crutchfield response on

1 of 1 found this helpful

BAD Design for HDMI ARC

Crutchfield customer from Stockton, CA on 4/5/2021

Verified customer (What's this?)
Verified employee review (What's this?)

HDMI ARC inputs continuously causes your inputs to randomly auto switch while you are listening to the receiver. For instance you are listening to music via CD on HDMI Input 1 and the receiver will randomly switch to another input on its own while your CD is still running. This causes you to have to manually switch the input back and wait for it to happen again! I called Crutchfield and spoke with Dee. I am awaiting an optical cord to discontinue to use the ARC HDMI that is running from the TV. This is a horrible function and I never had this issue with Denon. Unsure if I will be keeping this receiver. I have 60 days to watch and learn.

Pros: Sounds good

Cons: Inputs randomly switch through the ARC HDMI setup

Crutchfield response on

3 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Goodyear, AZ on 3/15/2021

Verified customer (What's this?)
Verified employee review (What's this?)

excellent receiver for the money

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Great 5.1 Starter System

Crutchfield customer from Orford, NH on 3/15/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great 5.1 starter system. Purchased via Outlet. Minor cosmetic flaws on front bezel, but works flawlessly. Using this with Klipsch RP-150M speaker pair in 2 channel mode (goes to "starter system"). Once I figured out how to access the 2 ch mode (via Program buttons on remote) life was very good. The print manual that comes with system is somewhat limited. Download the full PDF manual and / or call Crutchfield support for help. Supporting Music Hall USB-1 turntable also. "Old School" guy reconnecting with his collection of vinyl. Happy Camper.

Pros: Competitively priced Solid build Classic look Good feature set for 5.1

Cons: Complex feature set Skimpy documentation (printed manual)

Crutchfield response on

0 of 0 found this helpful

Yamaha RX-V385

Crutchfield customer from Ocala, FL on 3/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great Receiver for the price. The Bluetooth feature works well and is strong enough to work from any location in my home.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Newnan, GA on 3/14/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Good sound, great value

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Can't go wrong.!!!

Louis from New Orleans ,La. on 3/3/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Just received today,3/3/22.Awesome Yamaha receiver, Picture quality perfect,sound divine.I am so happy with this purchase. THANKS.CRUTCHFIELD.NEED TO ORDER SUBWOOFER NEXT.MINE OUTDATED.

Pros: Sound Separation to each picture great.Looks beautiful. Great remote easy to use.

Cons: None I know off.

Crutchfield response on

1 of 1 found this helpful

Good for the Price

Crutchfield customer from Melbourne, KY on 2/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

This replaced an old Pioneer system for me that had been malfunctioning. Its menu system displays on the TV which I like better than trying to navigate the menu on the built in display. So far the unit has performed as expected and was cheaper than I expected. I have it running through ARC to a Philips TV with a PS3 for a media center and it works very well for my purposes.

Pros: Good Budget Reviever

Cons: I had some trouble trying to use the mic that was sent with it to set up the speakers.

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Tamarac, FL on 2/23/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding budget receiver

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Simply marvelous

A person from USA on 2/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I got this to replace a 20 year old Kenwood THX Select receiver that recently died on me. Besides my Kenwood not doing HDMI, I was completely content with it for sound. But wow, this Yamaha was a huge leap into the future for me, it does absolutely everything I throw at it. I have a bluray player, PS3, PS4, Xbox 360 and my PC hooked to it. I've also tested the bluetooth from an iPhone. Dolby TrueHD and DTS-HD MA pipe perfectly. The remote is simple and fantastic, it also controls your other devices via HDMI link which was a surprise to me, it's pretty cool. This Yamaha also weighs less and puts out less heat than my old amp. The only thing it can't do is take video from a couple of my Component/S-Video sources, but not a huge deal. I've had a Yamaha YST subwoofer that I've used for a long time and still works perfectly, so I knew they put out a quality product. Hopefully this lasts the next 20 years!

Pros: Elegant, strong sound, easy setup, support for almost everything, price, and build

Cons: No legacy video connections besides composite video, no wifi, no analog stereo out/room B speakers, no optical/coax digital sound out

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Ridgecrest, CA on 2/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

it works great.

Pros:

Cons:

Crutchfield response on

1 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Guntersville, AL on 2/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Received this amp about 2 weeks ago. Very well pleased so far..

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Best value

Crutchfield customer from Dover, NH on 2/21/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent product, very easy setup, great features, great price.

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

chuck

Crutchfield customer from Hopkinsville, KY on 2/3/2021

Verified customer (What's this?)
Verified employee review (What's this?)

very easy set up, just place the YPAO microphone at listening position and let the Yamaha set up the rest.

Pros: great stereo tuner

Cons:

Crutchfield response on

1 of 3 found this helpful

Great Sound! Easy on the Wallet

Rich from Papillion, NE on 1/31/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very happy with this budget friendly unit. I replaced my Denon AVR-X1000 that wasn't playing well with my Sony XBR-65X900F TV when using HDMI ARC. Plus my old Denon wasn't 4K capable. This RX-V385 sounds good and has plenty of power (70W per channel) to run my 2 front Definitive speakers and Definitive center channel for 12x14 room. All of my home audio is powered by Yamaha now...they do not disappoint!

Pros: - Price - Features - Speaker terminal posts instead of spring clips found on other budget/entry-level receivers

Cons: Wish it could connect to my home network, but I understand they have cut some capabilities to keep the cost down and to differentiate between various models

Crutchfield response on
Customer review photo Customer review photo

2 of 2 found this helpful

Great replacement of older Harmon Kardon AV

Crutchfield customer from Saint George, UT on 1/28/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Really enjoyed the power and simplicity of this unit that is small enough to fit into the entertainment center. Many features, just wished it had a little more volume power.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Herndon, VA on 1/26/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Ease of set up. next day delivery in Virginia successful. Seems to have streaming audio problems with RoKu. Cable, radio, and extended desktop seem to work OK. Chromecast really would not work. Phono worked well. Nice to have bluetooth connectivity even if I can't adjust the volume that comes to the headphones either with the headphones' adjustment nor the receiver's volume control.

Pros: Easy to set up cable, phono , tuner pass through ok

Cons: streaming audio and sometimes streaming picture problematic.

Crutchfield response on

2 of 4 found this helpful

My Yamaha RX-V385

Crutchfield customer from Alpharetta, GA on 1/26/2021

Verified customer (What's this?)
Verified employee review (What's this?)

After all it is a Yamaha and the price is right ... works well, easy to set up yet it is missing a bit of tech available 2 models up ... my bad

Pros: Easy set up

Cons: Missing some useful tech features

Crutchfield response on

0 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Asheville, NC on 1/24/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great features for price, easy set up

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Celina, TX on 1/17/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Very impressed, great quality at a good price

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Las Piedras, PR on 12/31/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Me gustó el equipo, aunque no era el que quería por falta de inventario. Estoy contento con el equipo, era para reemplazar uno que se daño.

Pros: Puedo conectar el movil al equipo.

Cons:

Crutchfield response on
Customer review photo

3 of 5 found this helpful

Very Satisfied!

Crutchfield customer from Meridian, ID on 12/28/2020

Verified customer (What's this?)
Verified employee review (What's this?)

For what I use this for, the Yamaha is perfect for me. Top quality at a very reasonable price point. Great customer service too!!

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Mission, SD on 12/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Just love it and so happy with the service. The set up was very easyThank you Crutchfield.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Recommend

Crutchfield customer from Waterford, MI on 12/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great unit so far. Haven't used much of functionality, but remote is good, sound quality good, setup was easy. Screen is nice size and easy to see / read as well

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Bethel, OH on 12/23/2020

Verified customer (What's this?)
Verified employee review (What's this?)

great sound crutchfield great

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

??????

Crutchfield customer from Walla Walla, WA on 12/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver for the price.

Pros:

Cons:

Crutchfield response on

0 of 3 found this helpful

Worth the wait - awesome price point

Crutchfield customer from Phoenix, AZ on 12/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Loving it! Stream from my phone, plug in my USB, listen to FM and AM radio stations. All of those work great when others failed miserably (same location and others had trouble with radio stations tuning in and out after a minute or two). Display shows titles (USB), draws little power when off and rocks out the tunes when on!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Baltimore, MD on 12/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Decent, no frills AVR. Bought for TV room. I needed HDMI inputs to get 5.1 through my Roku. My only complaint are all of the DSP options, which sound terrible. "movie" "sci"fi' etc. Yes they can be disabled, but it's not super intuitive. That said, this is replacing a very similar Yamaha I have had for 20 years, which still going strong. A phono preamp would have been nice as well.But for the $, a good buy. PS. The free labels Crutchfield supplied were helpful. Much better than masking tape and a sharpie for labeling wires!

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Would recommend to anyone!

Crutchfield customer from Marietta, GA on 12/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Super easy to set up. Excellent quality for the price Gives! Gives me all the control I could possibly need. Would recommend to anyone!

Pros: Excellent quality for the price.

Cons: None. Love this unit!

Crutchfield response on

2 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Rocky River, OH on 12/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Love it great choice highly recommended.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

EXACTLY what I needed

Crutchfield customer from Saint George, KS on 12/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

So far it's amazing. Only had for a few weeks but it's exactly what I needed and it's working perfectly.

Pros: Price, features, ease of use and setup

Cons: Kinda big but that's expected for what it is.

Crutchfield response on

0 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Summerland Key, FL on 12/10/2020

Verified customer (What's this?)
Verified employee review (What's this?)

So far it has delivered.what it said it would.... I use it with outdoor speakers and it has made.them sound great!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

worth the price

Crutchfield customer from Comanche, TX on 12/10/2020

Verified customer (What's this?)
Verified employee review (What's this?)

the only thing that does nothing for me is the minus desibiles for the audio settings. It means nothing to me

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Excelente compra...y precio

Crutchfield customer from Quebradillas, PR on 12/10/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Sonido excelente...and easy setup!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Statesville, NC on 12/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

The Yamaha RX-V385 A/V Receiver is Great! Cody at Crutchfield certainly provided good information on the unit and it functions extremely well. We are very happy with it.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Yamaha RX-V385

Crutchfield customer from Richmond, VA on 12/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice receiver, and easy to set up. Great service from Crutchfield!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Best performance/price ratio

Carlos from YAUCO, PR on 11/24/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I have been using Yamaha for a few years now, and this model tops the rest I have tried.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Hollister, CA on 10/26/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to install and gives a wide variety of options to chose from to perfect your taste.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Superior

Crutchfield customer from Rice, WA on 10/22/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Replaced Onkyo NR609 which died prematurely (as they have for others). The V385 is superior is all ways-- cheaper, easier setup, Bluetooth, and better value. I'm staying with Yamaha for all my electronics.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Under Impressed

Crutchfield customer from Emory, TX on 10/22/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Rated best of the best. I disagree. Install was a nightmare. Instructions and trouble shooting guide didn't address any of my issues. Hunt and peck solutions over 12 hours. Works now. Seems to be underpowered. Must pump volume to 50 just be able to hear voices on tv. Unit for bedroom so not a returnable issue. Would not recommend in large space, such as living room or media room. Would not recommend to a friend. You get what you pay for. Crutchfield got the unit to me without any issues and very quickly. Pleased with that.

Pros: It works.

Cons: Not very powerful.

Crutchfield response on 10/26/2020
We're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

6 of 15 found this helpful

Yamaha RX-V385

Crutchfield customer from Saint Johns , FL on 10/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great product. Meets all of my expectations.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Golden, CO on 10/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Recently we decided upgrade our stereo receiver so we could take advantage of bluetooth technology for our listening enjoyment. The Yamaha RX-V385 provides all of the benefits of a surround sound system receiver and bluetooth listening. The installation / connections to our 4k ultra high definition widescreen tv was super simple as were connections to our 5.1 surround sound system. The control fob is super simple to use so there are no inter-face issues with connected components. If you are considering a receiver upgrade, or replacement, consider the Yahama RX-V385. Like the service and pricing found with Crutchfield you won't be disappointed.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Good and simple Home Theater receiver

Crutchfield customer from Harlingen, TX on 10/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I needed a simple home theater AV receiver to power 5 speakers in both my M. Bedroom and adjoining Bathroom. I spoke to a Crutchfield advisor online, we walked through my needs and found that this receiver would do. After i received it the setup was simple, and i was up and running in 15 mins. So far satisfied with this purchase!

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

HDMI ARC

Crutchfield customer from South Hadley, MA on 10/15/2020

Verified customer (What's this?)
Verified employee review (What's this?)

It took a while for me to figure out how to get the HDMI ARC connection to transmit sound but I did and I'm very happy with the sound. It's not just plug n play there are settings on the TV that have to be set. The manual had me bouncing back and forth. I feel ALL the information for this connection to work should have been placed right in my face from the beginning of the manual.

Pros: Sounds really nice

Cons: Haven't found any yet

Crutchfield response on

3 of 4 found this helpful

WOW

Crutchfield customer from Escondido, CA on 10/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I bought this receiver to replace an old Sony surround sound receiver in my man cave that died during a power outage (while connected to a surge protector). All I can say is WOW, what a difference! The surround sound in my man cave has never sounded so good! Also, I bought this from the Crutchfield Outlet store as a "scratch and dent". I couldn't anything wrong with it. It looks perfect and sounds awesome!

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Avon, OH on 10/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Very solid unit. Sounds great. Easy setup. Was having issues with TV constantly changing resolution. Thought it was the Yamaha receiver, but it turned out to be old HDMI cables that were not high speed (4k), a cheap set of cables and I now have great sound and a great picture.

Pros: 4 HDMI in Includes microphone for speaker balancing

Cons: Antiquated menu display

Crutchfield response on

3 of 3 found this helpful

Yamaha RX-V385

Gus from Northfield, MN on 9/17/2020

Verified customer (What's this?)
Verified employee review (What's this?)

This receiver looks great and feels sturdy. The back plugs come ready to have banana connectors shoved right in there, super easy.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Phoenix, AZ on 9/9/2020

Verified customer (What's this?)
Verified employee review (What's this?)

So far this receiver has worked out good. Didn't realize at this price point that it did not come with Wi-Fi or and Ethernet port for internet connectivity so was surprised when I got the unit that it didn't have it and was a little disappointed. No other complaints at this time.

Pros: Easy to set up and use.

Cons: No Wi-Fi or Ethernet port.

Crutchfield response on

1 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Signal Hill, CA on 9/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Bought for a friend. Seems like a good unit - it worked out of the box, unlike the other component I bought from another company :( Sounded good when paired w/Klipsch surround speakers

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Simpsonville, SC on 9/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great value, very easy to hook up, exceeded my expectations for the sound at this price level

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Van Nuys, CA on 8/24/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Very nice unit.

Pros:

Cons:

Crutchfield response on

1 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Gettysburg, PA on 8/20/2020

Verified customer (What's this?)
Verified employee review (What's this?)

works as advertised easier to set up than I expected does the job bluetooth is nice

Pros:

Cons:

Crutchfield response on

1 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Massena, IA on 8/20/2020

Verified customer (What's this?)
Verified employee review (What's this?)

We bought it for my daughter who lives in a apartment. And I have to say she might get kicked out for a noise complaint. Even though its 70 watts per channel, it sounds really good. We haven't used all the bells and whistles yet but so far in completely satisfied. Great bang for your buck.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Good bang for the buck

Crutchfield customer from Greeneville, TN on 8/2/2020

Verified customer (What's this?)
Verified employee review (What's this?)

For the price point this receiver is at it is hard to beat. Bought for a friend to use at his pool with some cheap tower speakers and no sub. I set the speakers to large and the sound was way better than expected. Nice bass Response and the Bluetooth worked flawlessly as well. Only thing I could knock it for was that the USB port in the front would not play music from an iPhone, the manual says it's to play music from a USB drive.

Pros: Price Sound quality Features

Cons: Front USB would not play music from a phone, apparently this is to play music from a USB drive.

Crutchfield response on

5 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from Erie, PA on 7/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Does what I want. Sounds great with wharfedale diamond 225s and powered sub.

Pros:

Cons: Owners manual only on line.

Crutchfield response on

1 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Tamarac, FL on 7/11/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great sounding receiver in the price range laden with practical feature definition in sound if great missing a little warmth on bass if listening to music , a sub definitely helps

Pros: Clean well defined sound and great features

Cons: Missing a little warmth in the bass not quite as rounded in the bass as my Denon was with the same speakers

Crutchfield response on

3 of 4 found this helpful

Great entry level system

Crutchfield customer from Trenton, NJ on 7/9/2020

Verified customer (What's this?)
Verified employee review (What's this?)

It's my first time putting a surround sound system together and I was pretty nervous about it all. The shipping time was fast and the receiver was packaged really well. I used a Dayton C452-Air for my center, Dayton B652-Airs for my front and surround speakers, and a Dayton 1000 for my subwoofer (I live on the second floor of a small apartment so don't need too much power). Hooking everything up according to the included instructions was very simple, and YPAO mic gave me an added level of comfort regarding my speaker placement. There are a ton of features I'm still toying around with - for example, I really like I can adjust the settings to ignore the inputs I don't use (e.g. AUX, FM, AM, etc.). My only concern going forward is that I can't expand to a 7.1 setup. I was nervous about this not being compatible with Alexa, but it's not an issue since I also got a Logitech Harmony Hub. Regardless, I knew those points as I ordered this, and for the price, I feel like this is a great entry-level system. Bonus - the included labels for the cables are a nice touch and will definitely help as I'm upgrading components of my entertainment center.

Pros: Great price, easy setup, YPAO microphone included to calibrate the speakers

Cons: Limited to 5.1

Crutchfield response on

5 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from Pleasanton, CA on 7/7/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I've only had this about two weeks, and it's proving to be a very capable receiver. I'm still in the learning process, as this is a very versatile unit packed with loads of features, for a great price. I mainly purchased this to replace an old unit in my work space, that lacked Bluetooth. I'm currently using it as a two channel, but I have the capability now to expand its use. It apparently is well built, as the UPS driver dropped it over my fence, and it was up and running out of the box. Thanks to Crutchfield for another happy transaction.

Pros: Feature packed at a great price.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Yamaha RX-V385

Crutchfield customer from Toa Baja, PR on 6/30/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent Audio Equipment. I did not want something very fancy or very expensive, at the price I bought scratch & dent. like New and Excellent Price. It has everything I needed

Pros: Everything is Excellent

Cons: Maybe The 70 Watts, Could Have Been a bit Higher. but still good Enough.

Crutchfield response on

0 of 0 found this helpful

Everything we need.

Crutchfield customer from Kuna, ID on 6/22/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Our old theater receiver lost the radio portion. I bought this not realizing it was not a direct replacement but with the features, this has we are able to use our smart TV to see all we want to see. This has great sound, is easy to use and understand, I would buy this again.

Pros: Lots of features, easy to use.

Cons: Can't think of any.

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Woodbridge, VA on 6/14/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent receiver. Has all the inputs needed for an average home hifi setup and is very easy to setup. Plenty of power and excellent sound. A perfect receiver!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great value! Includes lots of features for this price point.

Crutchfield customer from Cherryville, NC on 6/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

The set up was easy, and it sounds amazing! I like that it has 4 HDMI inputs because it allows me to run my Fire TV, a BluRay, a game console, and there's still one to spare!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Guest from Gresham, OR on 5/20/2020

Verified customer (What's this?)
Verified employee review (What's this?)

So far better than expected for the $ great for kitchen dining room and outside porch

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Yamaha RX-V385

Crutchfield customer from Chandler, AZ on 5/18/2020

Verified customer (What's this?)
Verified employee review (What's this?)

The hardware seems excellent, but the owners manual is a joke. I finally found the complete manual on line and it's 112 pages long. Thankfully the Crutchfield tech support was excellent. Kudos to Nolan.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Nice entry level modern multichannel AV receiver on a budget

Roger from CAMBRIDGE, OH on 5/14/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I was using an old Pioneer VSX-D411 receiver manufactured in 2002, when I decided it was time for a badly needed update in my setup. I knew I was getting additional features such as HDMI switching, Bluetooth and automatic speaker level setting but I had no idea how much this unit would improve Dolby Prologic II decoding. Two channel sources from my over the air tv channels now sound like Dolby Digital 5.1. The difference is astonishing to me. I hoped there would be some improvement, but its so obvious that it is breathtaking. Since most of my stations are stereo, this is really taking my television viewing up a notch. DVDs and Blurays sound so much better also. This receiver is great value for the money, especially if you are on a budget as I am. I had some difficulty with my Sony Bluray player working with the unit, but discovered the solution on my own. Its reassuring to know I could've called Crutchfield if necessary. I'm subtracting 1 star since the HDMI sockets are alarmingly loose but functional.

Pros: Great Dolby Prologic II decoding, good overall sound, optional bi-amp capability for front speakers

Cons: Weak/wobbly HDMI sockets, few analog inputs, no A/B speaker switch, confusing status indicators for Dolby/DTS decoding

Crutchfield response on

4 of 4 found this helpful

Better than expected for the money.

Crutchfield customer from Arlington Hts, IL on 5/12/2020

Verified customer (What's this?)
Verified employee review (What's this?)

See Below for comments.

Pros: Much better sound and presence than my Onkyo. Great buy for the money. Love the different "sound stages" you can set to. From a symphony hall to a disco type venue.

Cons: -Binding posts for the speakers are very close together after a few line are connected very difficult to get the rest in and tightened. best to use bananna plugs. -Should be some comment and instructions for syncing tv remote to control receiver and other inputs. Operators manual does not come with receiver. Just a quick set up guide. You can download it, however, its a lot easier to have it in print rather than having an I Pad and have to scroll to different sections.

Crutchfield response on

7 of 7 found this helpful

Yamaha RX-V385

Crutchfield customer from Fairlawn, OH on 5/6/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Easy set up and user friendly

Pros:

Cons:

Crutchfield response on

1 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Reedsburg, WI on 5/5/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Fast delivery, easy setup and no problems!

Pros:

Cons:

Crutchfield response on

0 of 3 found this helpful

YAMAHA RX-V385 - A Good Upgrade For Me

Crutchfield customer from Page, AZ on 5/5/2020

Verified customer (What's this?)
Verified employee review (What's this?)

UpGraded my 20 year old Yamaha Home Theater Receiver (By the way I purchased it from Crutchfield) - there was nothing wrong with it - just needed to have more features - like HDMI - Bluetooth devices - Set up was easy - with the on screen (when connected to an HDMI monitor) - In the old Days - Receivers had knobs to adjust all the output levels to the speakers - now you plug in a supplied mic and set in a place where you most listen to the cool sounds - and it does it for you - So Ok it's technology and New - for lazy ass people . . To me the old ways were good - new is ok. Simple is Better without having to navigate onscreen menus to adjust the speaker levels. If you have kids that's what their lazy asses are for - to adjust the knobs on the receiver while you sit in your easy chair - no batteries required - ya just have to feed them. . . ( you'll finally get them to do some real work ). Been doing business with Crutchfield for over 25 years now - Good People - Good Service - Oh . . by the way thanks for fast 2-3 day shipping. . Been enjoying most excellent sound quality during the lockdown. Thanks Bill and Thanks to all your Staff - Ya'll take care - we will all make it through this difficult time.

Pros: The Sound Quality is most excellent with new the speakers purchased 6 months earlier from Crutchfield, for the 20 + year old Yamaha Receiver i currently have - Only upgraded to get new features - HDMI and Bluetooth.

Cons: It's not really a Con - But to access new features - you really have to review the operating manual to find out where to make the adjustments - In the old days - there was only Bass - Treble - Midrange and Volume . . and sort out a few - 5.1 features - in this case change is Good . . ?

Crutchfield response on

1 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from West Chester, PA on 4/27/2020

Verified customer (What's this?)
Verified employee review (What's this?)

While this receiver does not have all of the "bells & whistles"of higher priced units, it performs well, producing clear, pleasant sound as a replacement for the standard TV fare. The Bluetooth and USB feeds provide nice alternatives for the usual broadcast radio programming.

Pros: Decent sound quality, ease of use and aforementioned input options.

Cons: Only drawback is lack of input posts for alternate (pair B) speakers.

Crutchfield response on

1 of 3 found this helpful

Great Buy

Crutchfield customer from Ohio on 4/21/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Great receiver for the money. I was a little concerned about the 70 watts per channel. I just purchased my first 4K TV and my older Nakamichi receiver did not have HDMI ports which I needed for the TV my old receiver was 100 watch per channel. I am in shock how great this receiver sounds for the price I am just using two floor standing Wharfdale speakers that are quite large and heavy, And this Yamaha will rock the walls in my house with crystal clear sound wether it's on TV , CD or the tuner. And a special shout out to Dale in tech-support I had a couple issues he solved them quickly and was quite impressed by him. I have been buying stereo equipment for over 35 years and for the money you cannot beat this Yamaha hands down. Thanks Crutchfield.

Pros: Easy to set up. Crystal clear audio More than enough power to power large speakers It sounds like a $700 receiver

Cons: None

Crutchfield response on

5 of 7 found this helpful

Great Product

Crutchfield customer from Williamsburg, VA on 4/19/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I am blown away with this receiver, it performs better than I expected at its price point. I paired with my Klipsch bookshelf speakers and a sub , and i am enjoying the clarity of the sound, as well as hearing nuances in songs I haven't heard before. even at higher volumes there is zero ear fatigue. The buying process from Crutchfield was such a pleasure. The helpfulness and knowledge their staff in on another level, I wish all my product buying experience could be this good.

Pros: great sound, loads of features, fantastic price point

Cons: slight learning curve on initial set up

Crutchfield response on

6 of 6 found this helpful

e

Crutchfield customer from New York, NY on 4/13/2020

Verified customer (What's this?)
Verified employee review (What's this?)

An entry level unit to be sure, but "future proof" enough to be good for many years.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Very pleased

Evan from State Center, IA on 4/2/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I took delivery of the receiver about 2 weeks ago. It came from Crutchfield on time and in perfect condition. I am very pleased with the ease of getting my input & output sources hooked up & working. The biggest challenge that I had was figuring out how to make it work with my Logitech Harmony remote since there are not dedicated buttons to select inputs to the receiver. But, the receiver remote allows the colored buttons to be used for selecting inputs. So, that allowed me to program the Harmony remote to make it work perfectly. I'm very pleased with my purchase.

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Fun to learn

Crutchfield customer from Manchester, MI on 3/30/2020

Verified customer (What's this?)
Verified employee review (What's this?)

New to digital. But with many calls to techs, I learned a lot. Still pushing lots of buttons and having fun.

Pros: The techs teaching me.

Cons:

Crutchfield response on

4 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Jackson, MS on 3/24/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Working as expected, this is the third unit I've purchased from this company and I've always been satified with the products and the service.

Pros:

Cons:

Crutchfield response on

4 of 5 found this helpful

Excellent hardware for the price

Crutchfield customer from Richland, WA on 3/15/2020

Verified customer (What's this?)
Verified employee review (What's this?)

I'm using this in combination with a pair of Klipsch speakers and an Audio Technica record player to enjoy some 90's records I have. I'm really enjoying the step up in audio quality this provides.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Yamaha RX-V385

Crutchfield customer from Castle Rock, CO on 3/8/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Yamaha receiver sounds fantastic and the setup was very easy

Pros: Called in to Crutchfeild for one question and they always have the answer.

Cons:

Crutchfield response on

5 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from South Jordan, UT on 3/4/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Good home theater receiver. Easy to set up. Ypao microphone really balances the sound output. The installation stickers from Crutchfield proved to be essential for a successful setup - out of the blocks.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Yamaha RX-V385

Crutchfield customer from Phoenix, AZ on 2/25/2020

Verified customer (What's this?)
Verified employee review (What's this?)

old receiver could not connect to new oled tv, so had to buy a new one. very happy with the yamaha so far.

Pros: price

Cons:

Crutchfield response on

1 of 2 found this helpful

Surround sound for the electronics challenged

Crutchfield customer from Las Vegas, NV on 2/9/2020

Verified customer (What's this?)
Verified employee review (What's this?)

Purchased a new home and it had 5 speakers in the ceiling. My system wasn't able to take advantage of these speakers. The Yamaha RX-V385 was a perfect fit. It was easy to hook-up and the sound is great!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Another reason I use and recomend Crutchfield

Crutchfield customer from Medford, OR on 2/3/2020

Verified customer (What's this?)
Verified employee review (What's this?)

In the late 70's at my job in a stereo shop with a focus on car audio called the Tahoe Sound Wave, I first learned of Crutchfield Elecronics. At that time, as a mail order source, Crutchfield sent catalogs and I updated my address to make sure I would get the latest on new car audio head units , speakers etc. As I moved on repairing audio gear, a Crutchfield catalog was first read for any new system choices to recommend as people wanted better sounding systems with "boosters", speakers and equalizers. Whenever asked where to get car or home equipment after my time in audio, I always sent friends and family to Crutchfield as the best source for a good price, good product and full confidence customer service for the purchase through ownership of what they needed. I never hedge saying "they worked for me" hoping that was true. It's always been true and this receiver is another example.

Pros: Easy setup, great sound, no surprises.

Cons: None.

Crutchfield response on

1 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Nashua, NH on 12/30/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Easy to set up, easy to use. Good sound options and video pass-through.

Pros: Ease of use.

Cons: None so far.

Crutchfield response on

2 of 2 found this helpful

DEL

Crutchfield customer from Daphne, AL on 12/30/2019

Verified customer (What's this?)
Verified employee review (What's this?)

The Yamaha RX-V385 was a Christmas gift to myself. My main interest was to get a receiver that was easy to attach by Bluetooth. I found my older Onkyo would rarely connect so I had to drape a wire from my pad across the room to listen to my music. Now I turn the receiver on, set the pad across the room and immediately it is connected. It powers a 20 year old set of Bose Accoustimass speakers nicely. I listen mostly to good country, pipe organ and classical music. Crutchfield is the place to purchase your equipment. They are truly knowledgeable and far more helpful in the selection process as well as the installation. Their pricing is also either lower or in line with the major suppliers. 5 stars!!!

Pros: Outstanding service at Crutchfield Good pricing Excellent technical help High quality equipment Excellent sound

Cons: None

Crutchfield response on

4 of 4 found this helpful

Yamaha RX-V385

Crutchfield customer from Greenwel Spgs, LA on 12/8/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Exactly what I needed and really more. It's my 2nd one. My last one got damaged in a flood

Pros: Great sound quality and plenty power. I never turn it off. It stays on 24/7 just like my last one.

Cons: No cons bad enough to matter. It is an all around good product.

Crutchfield response on

6 of 6 found this helpful

Great receiver for the money

Crutchfield customer from Hudson, WI on 11/12/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This replaced a Sony Receiver that I really loved but had had it for a very long time. It was worn out. Was looking for something inexpensive for a basement TV to pair with some Polk Speakers. For the price, this thing is brilliant. In an age when sound bars have become the norm, it's amazing how much technology is crammed in this Yamaha receiver for the price.

Pros: Full featured with everything most anyone would need.

Cons: 5.1 only. 70 Watts only which really should be fine for most.

Crutchfield response on

6 of 6 found this helpful

Yamaha RX-V385

Crutchfield customer from Emmaus, PA on 11/1/2019

Verified customer (What's this?)
Verified employee review (What's this?)

this thing is a pain..... no bypass..... it supports non essential bells and whistles.... it wants to be fancy , it`s not..... mistake on my part

Pros:

Cons:

Crutchfield response on 11/18/2019
We're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

15 of 46 found this helpful

Yamaha RX-V385

Crutchfield customer from Topping, VA on 9/24/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Customer support representative was very knowledgeable about the products and very helpful.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from San Diego, CA on 9/22/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I have used this receiver for six weeks. I am very satisfied with the performance. It meets my needs. It did take some effort to connect my headphones via Bluetooth.

Pros:

Cons: None

Crutchfield response on

2 of 2 found this helpful

Slam Dunk

Crutchfield customer from Richmond, VA on 9/2/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I had the older model of this receiver. I really liked it, but I wanted one with a Bluetooth feature. I had my speakers already set up (5:1). I was looking for a good, but inexpensive choice. This model and decision was a slam dunk. Also, Crutchfield's website is chocked full of insightful info and makes researching really easy.

Pros: Cost, reliability, Bluetooth, fast delivery

Cons: None

Crutchfield response on

6 of 6 found this helpful

Yamaha RX-V385

Crutchfield customer from Birmingham, AL on 9/1/2019

Verified customer (What's this?)
Verified employee review (What's this?)

Lots of customization options and profiles to store per input; plenty of power for budget implementation

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Yamaha RX-V385

Crutchfield customer from Elwood, NE on 8/7/2019

Verified customer (What's this?)
Verified employee review (What's this?)

I have not hooked anything up yet. I was putting up sheet rock and needed a way to mount the speakers in the ceiling. So it will be a while before I get to try the speakers out. The mounting brackets worked fine.

Pros:

Cons:

Crutchfield response on

1 of 16 found this helpful

For me, the go to place for electronics.

Crutchfield customer from Miami Springs, FL on 7/30/2019

Verified customer (What's this?)
Verified employee review (What's this?)

A great component and a more than great price. Even greater was the tech support I needed and received from Crutchfield.

Pros: They simply can't be topped.

Cons: Absolutely none!

Crutchfield response on

3 of 5 found this helpful

Good sound, great price

Crutchfield customer from Cuyahoga Falls, OH on 7/28/2019

Verified customer (What's this?)
Verified employee review (What's this?)

This receiver provides good sound at a great price. Set up was straightforward and I used banana plugs to connect my NHT speakers. I'm using optical digital sound input from my smart TV as the 385 does not have a network Jack. But I'm very happy with the sound reproduction in my 5.1 setup. My only complaint is the YPAO did not work for me, probably due to my room configuration. But setting the sound field manually was straightforward and fun.

Pros: Good sound, straightforward setup.

Cons: No network jack

Crutchfield response on

5 of 5 found this helpful

Yamaha RX-V385

Crutchfield customer from Sarasota, FL on 7/21/2019

Verified customer (What's this?)